The guy who helped me was Chad and he was awesome. Super helpful and gave me some great advice as I…read morepicked out what I needed for my wedding suit. Great workers all around

Chase is the man! I…read morewalked into Men's Wearhouse in a panic .. i have a wedding next week and had absolutely no idea what I was going to wear. I approached Chase and greeted me looking sharp and professional, exactly what you'd expect from someone in his role. Without any hesitation, he jumped right in to help .. even after I admitted I was completely lost. He walked me through where the jackets, shared his impressive knowledge of the products, and guided me through long sleeves, pants, and even suggested the right shoes to complete the look. This guy went above and beyond. He turned what could have been a stressful experience into a genuinely enjoyable one. Chase absolutely deserves a raise or some serious recognition. Highly recommend asking for him if you walk in! He just know his shit-- pardon me but the guys is excellent and a subject matter expert.

We used Celebrity Tux and Tails for my son's prom this year after a friend recommended them. The…read morestaff made the experience super easy. We were able to schedule a fitting right away, with only two weeks to prom and were able to pick up the tux and accessories the week of prom. I had my son meet me at the store for his fitting. I was running less than ten minutes late but by the time I arrived, they were already finished and were waiting for me. My son was measured and he had already picked out his tux, shirt, and shoes within that time. He went with an all-black tux, red tie, and black shoes. The rental also came with cufflinks. It was nice to know everything was included and I didn't have to get anything else. I thought the tux fit him well, but he did complain on the day of prom that the pants were a bit tight, which would have been an easy fix had he said something sooner. He looked very handsome regardless. All in, the total was $189.47. This was our first time renting a tux for prom so I don't have any other experience to compare it to, but we were pretty pleased with the experience Celebrity Tux and Tails!

Highly recommend! Great service, amazing staff. They care about every detail and are patient. Great…read moreprices as well! You must come here. Got my customized tux and everything was perfect for our wedding day. Already bought my next suit from them!

From the first step in the doors, my daughter and I felt very welcomed and catered too! Sara was…read moreabsolutely amazing with finding the absolute best dress and accessories! This is a go to bridal shop for sure! We had been everywhere and nowhere beats them not even close! And a thank you to Ann as well she is absolutely awesome and welcoming as well!

Sara was amazing! Knew her stuff and so helpful! Great experience! I'll be coming back for mother…read moreof the bride dress!

Customer service was exceptional. Had a nice selection I thought the price to rent a tux was very…read morereasonable.

Always treats me amazing! I will never go to another tuxedo place! The main guy has excellent…read morecustomer service and makes the process extremely streamline! They always have great quality in their products! Very reasonable pricing on all of their products! Nothing but good things to say about Celebrity Tux and Tails!

Cole was great & helped me out a ton!…read more I walked in without a plan. Cole helped me walk out with a plan indeed. Highly recommend Cole. However, one co-worker of Cole's, I caught a vibe, no customer should see or hear. Someone with colored hair was telling him off on a size, when she had not a clue what was going on. Cole was so professional, courteous, & driven. Wish some others in that same building were the same. The manager lady was also great & helpful.

"I'm smart! Not like everybody says... not dumb... I'm smart and I want respect!" ~Fredo Corleone…read more When I balk because my $250 suit on the floor becomes $350 at the register because of alterations and you tell me: "It's because this is a new suit - there won't be a charge when you bring it back for alterations" it makes me think you think I'm dumb. Rather than the salesperson double talk try this instead: "We charge to alter the suit when you buy it but any future alterations are free." I went to the one on Indian Bend instead where Gabi sold me a suit that was twice as expensive but I left HAPPY because she was forthright. Caveat: Me my hearing is really bad so it's possible I misunderstood the first clerk who actually was very friendly and helpful - I just felt like I was getting "sold" on the alterations which clearly rubbed me the wrong way.

I needed another set of eyes to help me decide on tie/shirt combos for an upcoming wedding and…read morefuneral. Riley was best in class at getting me dialed. When I left the Scottsdale Fashion Plaza crued up: Everybody's Talking About A Sharp Dressed Man.

UPDATE: Josh (the owner) personally called us and explained the situation to us. Apparently they…read morehad been telling everyone that it was free alterations for life wasn't sustainable for them so they changed the policy. The person we spoke to on the phone should have honored that since we had been told that at the time of checkout but they did not. He called the store and we went to get the alterations at no cost. Still leaving 4-stars because it's a little disappointing that they changed the whole alterations model but nonetheless, their customer service is very good. A year ago, went with my boyfriend to buy a suit. It was pretty pricey but they had a good "free alternations policy" which was really appealing so he bit the bullet and bought the suit. Suit is nice, employees were helpful but now a year later, the pants need a little alteration. We gave them a call and they told us they changed their alteration policy from "free" to "free for 60 days after only". Who's getting an alteration 2 months after?? That was part of the reason we spent so much money was to get free alterations. We are very disappointed and won't be going back.

Had an amazing experience with staff today…read more As a colorblind person, I'm usually self conscious and hesitant on any style opinions. However, the staff really helped me out on my first interview. Picking my tailor suit this Friday.

Avoid if you're bigger than a size large, terrible selection and even worse service…read moreI recently visited the Men's Wearhouse in Chandler hoping to find an outfit for an upcoming special event, and it was one of the most frustrating shopping experiences I've had. Unless you're a size large or smaller, avoid this place entirely. Their in-store selection for bigger sizes (XL and up) is pitifully limited, barely any options on the racks, and what little they had was either out of stock in my size or looked like it had been sitting there forever. To make matters worse, the service was horrible. The staff seemed completely uninterested in helping. I stood there for several minutes and started browsing. The only employee interaction was "I'll be over to help you shortly". I browsed for 20-30 minutes not really finding many items larger than a L. I've shopped at other Men's Wearhouse locations before and had decent experiences, but this Chandler store felt very understaffed and unprofessional. Save yourself the headache and go somewhere else (or shop online/big & tall specialists) if you're not a smaller build. This location gets a hard pass from me.