I typically do not write reviews, however, my experience with HAWK Auto was extra-ordinary and I…read morefelt compelled to share. I discovered HAWK Auto as I was looking for a used hybrid sedan online and found a 2007 Toyota Camry Hybrid in excellent condition. I called the number listed in the ad and Sean (co-owner) responded to my voicemail within the day. I must admit, at first I was hesitant about this dealership which was simply warranted by appearances of the facility, which are rugged and more shop-oriented. However, the associates and owners at HAWK have a high level of integrity which is shown through their excellent customer service, the quality of vehicles they choose to carry, the extremely high level of product knowledge, and their desire to build relationships with each of their customers. Sean & Mario both were willing to spend the required time with my wife & I to ensure our questions were fully satisfied and that we were comfortable with the transaction. At no time did we feel pressured to make a purchase, nor were we made to feel like we were a burden when our due diligence took longer than might be typical. My experience listed here is most definitely worthy of a high review, but the extra-ordinary aspect of my experience with HAWK comes in to play several months following the purchase of the vehicle. The title of the purchased vehicle was delivered via certified mail the very week I was moving houses and tragically became misplaced. After months of looking through papers & boxes, we deemed the title lost. Unfortunately, the vehicle had not been registered and now we had to get a replacement title. After contacting the DOT, the insurance company and the lien holder, all counsel suggested the dealer would have to request a replacement title. What made this extremely difficult was HAWK purchased the vehicle through an auction house in GA, who purchased the vehicle from a leasing agent in FL. Each transfer in ownership was hand-written on the title, so the last recorded registration was still in FL. In order to get the replacement title, Sean was required to spend a tremendous amount of time researching, tracking down involved parties, and initiating on my behalf the request for replacement title. This process spanned many months, involving multiple hours of work on HAWK's part in order to remedy the issue, and Sean was always quick to respond and very professional with each correspondence. At no time was I ever made to feel like I was a nuisance or inconvenience, which I know this issue must have been a large source of frustration for Sean. I do not know of many used dealers that would have put in the time and effort for a single customer who had already made a purchase. This, to me, goes way above and beyond the typical expectations of a used dealer and Sean has demonstrated his dedication to me as a customer. For that I cannot give him a high enough rating and I will always go to HAWK Auto for all of my used vehicle needs in the future.

What a great experience. Just purchased a vehicle I've been in the search for some time now. Sean…read moretook care of me from the first step to the last with no hiccups. I couldn't have wished for a better experience. My family and I have now found a homegrown dealership that we can use for the rest of our lives.

If you're looking for a good independent BMW/Mercedes mechanic, Hafkemeyer motors in…read moreWaldo/Brookside is the truth. Good, honest people that do good, honest work. They don't charge an absurd flat rate for Mercedes service B - They do a regular oil service and recommend what the car actually needs. If you're halfway mechanically inclined, and decide that a recommendation is actually something you can handle on your own, they'll even tell which parts supplier makes the parts that give the best results. "Don't buy lemfoerder sway bar links, they don't last" is not a phrase I ever thought I'd hear. Genuine Mercedes sway bar links it is. Cheryl deserves the best or nothing. There are few shops that have earned my absolute trust. Hafkemeyer is one of two left.

Casey was extremely helpful getting my daughter's car back on the road after another company tried…read moreto charge her 5 times as much. Thank you Casey!!!

Late afternoon Saturday the 29th of August I was returning from a trip across town on 435 when I…read morewas jolted by a terrifying noise that seemed to be coming from my Honda CRV! Not in a position to stop abruptly, I put on my emergency flashers and coasted to the side of the road . I discovered that the skid plate that protects the oil pan and other parts of the engine was dangling by one bolt , dragging below the car and making horrendous noise. Unable to reach the bolt to undo it and remove the skid plate. I drove a slowly as possible to the Jay Wolfe dealership on 103rd. I arrived at 4:45 pm and was pretty surprised when a gentleman kindly approached me Ze, introduced himself as Chase and let me know that he would open the service door and that I should pull in. He never said anything thing about the time - after all it was Saturday LATE- only that he was confident he would have me back in the road soon. About 40 minutes later he found me, talking to a new car salesman and handed me the key . He explained that he'd pounded the old skid plate back into shape and re-installed it on my 2020 Honda CRV. He also hypothesized that the skid plate which should have been held on by 4 bolts and 4 clips - had not been properly reinstalled after my last oil change ... I won't say who that was but it was NOT JAY WOLFE! Chase smiled and encouraged me to bring the car to them for the next oil change No big repair bill- no "sorry it's too late for us to help come back on Monday" - Just a level of service and friendliness that I can only describe as WOWWIE!!!I! You know that I will be back for I'll changes and more ! If you could have heard the atrocious noise and felt the fear that I felt - that a spark from the dragging skid plate could have engulfed me and my car in flames , you would share my sense of relief . Many dealers claim customer first slogans - Jay Wolfe follows through in their promise! Brad Lee 2000 W. 96th Street Leawood , Kansas 66206

Excellent communication and attention to detail. Have used this Honda dealer for several years…read moreafter being unsatisfied with another one.

I purchased a car from the gentleman, a really amazing merchant, and felt it was really important…read moreto share. This is a one-man business. He does have a very nice, and very helpful assistant who deals more with the hands on part of the business. I have been back to see the owner a few times since purchasing my vehicle for various reasons, and he has always made time for me to answer questions and help me find a missing part, etc. I felt that the negotiation of my trade in and agreeing on a price for the vehicle I wanted to buy, was a very fair and pleasant experience. An example is when I couldn't get my key fob to unlock the door. We called him and asked him if he knew any tricks, and he went to the trouble of sending his assistant over to where my car was parked. His assistant helped us identify that the battery to the key fob had the wrong battery in it, and it wasn't being reliable. The amount of money that was saved by this generous gesture, and offering us the expertise of his assistant to come all the way to meet us and help us was just over and above the call of duty in my opinion. And my wife and I both feel that if more people who sold cars had the integrity and consideration that this gentleman who owns the business has for his customers, more people would have a pleasant car buying experience. Needless to say, I highly recommend him! PS: I attend church with a woman who owns an auto shop with her husband, and she also knows him and is also a BIG fan of his. This is a great guy to buy a car from!

I bought a 2012 Subaru Forester in 2014 and it has been a great vehical for me. Alex is the only…read moreafter market dealer I trust.

Marquis and Khalil were great! No pressure to buy. Marquis meant me on the lot and found a Pilot to…read moretest drive. Great communication! Khalil was personable! Let me know my options upfront and made an acceptable offer, immediately! Highly recommend Legends Honda!

Awful customer service, I bought a brand new car in 2022 , I just found out that it didn't come…read morewith the Wheel lock key, the manager is awful, horrible service, I m going to order it and pay for it, do not buy from them as they have AWFUL customer service, im upset that they sold me a brand new car WITHOUT everything that comes with, we have been calling them since yesterday and ZERO return phone call, Im reporting them to business bureau.

Sold us a car and within a month noticed a bad oil leak. Took it in and were told that there was a…read morecoolant leak too and the coolant was empty. I thought enterprise checked their cars before selling them, but apparently not. They're very helpful when getting your money, but once they have it, they could care less about the lemon they sold you. Extremely frustrating.

This place will screw you. The 2020 Nissan Altima we are buying is a lemon. Nothing but issues…read moreSigned papers Jan. 2nd, 2024 been in the shop 7 times in 9 months they don't wanna admit to or own up to it. Thanks for making our 1st car buying experience horrible, stressful an regretful. A bent valve in the canister is the hole issue that nobody seems to want to fix.

Scheduled an appointment for 1:30 because I work nights and they called multiple times stressing…read morehow my appointment is gonna take longer than the tech will be there blah blah. So we changed it to 10 am. I dropped it off at 10 am, and they called me at 10:46 saying it was done. Then proceeded to charge me 240$ when I paid thousands for their maintenance plan and my car ONLY has 20,000 miles on it. This place is a joke. Buy your car and get the work done somewhere else

Andrew Neighbors was phenomenal to work with, went well above and beyond what I would have…read moreexpected. Very rare to have someone work so hard to ensure everything was in place, thought through, and ultimately providing the right experience for me to buy. I 100% bought my truck because of Andrew and will continue to reach out to him in the future.

This was the easiest place I've ever bought a car. I purchased a used suv and saved a ton of money,…read moreI told a friend and he bought a new dodge truck. This isn't the first car I'm bought here, it's always been easy to buy a car here, they handle all the financing and the service department is excellent.

customer service. they looked up some parts for me and ordered them, 1 part was wrong. I had to go…read moreto a different dealership to get the right part. after completing the job I went back to Max to return the wrong part. they said since this is a special order part we can't return it... even if it's the wrong part. Ordered stuff from them in the past with no issues, but there are way to many dealerships to order from... just lost my business.

We purchased a vehicle from then a few years back. Were told clean title, no accidents etc…read more Perhaps there were no accidents, but very soon we started having issues indicative of flood damage. The upholstery on the top started coming down as soon as the humidity started in the spring. There were water leaks that caused the floor board to be soaked every time it rained. An expensive module needed to be replaced within a few weeks of purchasing. Someone asked if we had purchased their extended warranty and were shocked that it hadn't been offered. Pretty sure we know why it wasn't offered. Was interesting experience and it taught us to shop elsewhere.

super honest and helpful dealership with good prices. Loved my car from here would definitely…read morerecommend!

Bought a 2014 F250 with a service body for a bed. The vehicle was in excellent condition except as…read moresoon as I drove it down the road the Service Auto-track light came on. Before an hour of driving the ABS light came on. No way they didn't know about these conditions. Took to ford, about 1500.00 to replace ABS module and RCM module. Shady business. I wondered why they had it in the shop getting it ready, clearing the codes. Paid 25K verified cash for vehicle. Said they couldn't give me the title for f14 days. Today was day 14, still no title. Buyer beware from these guys. I'm not taking any more of my cash business back to them.

I bought a 2016 Camry SE from them in amazing shape for a very affordable price. Very reasonable…read moreand easy to work with, followed through on the promise to buff windshield and repair dent to drivers side door. Honest and small - like a close knit town! Would 100% recommend to a friend or family member looking for an amazing car.