Moe's is one of my favorite places to get food, especially this location. I have eaten here since I was a child and gotten to see the store change both in style and menu options. I have always been a very picky eater, especially when it comes to meat. While Moe's has meat, their food is customizable, so they also offer vegetarian, vegan and even gluten free options. Personally, when I am just not feeling the meat options, I love the veggie stack. I get mine with just black beans but they also have tofu on their menu. The food especially in recent years has gotten very pricey. However, one of the reasons I love this location is that they offer great deals throughout the week. If you sign up to receive messages, you will get notifications on when special deals are happening on their food. This location is also always very clean and the employees have always been kind and accommodating. read more

Ordered through Uber eats. They did a great job on delivering but when I got my food, they had forgotten sauce that I ordered to go with my taco so it was terrible. Also, the chicken doesn't look like chicken, stop usually Moes is good but this time it was not read more

Prices are too high for what you're getting. Then when you get to the checkout the chip card forces a tip unless you x out of it. That was over the top for the assembly line production to be asking for a tip. Not going back. read more

Service was rapid, staff were friendly. Restaurant was clean. Bowls were great portion sized and everything was fresh.

With so many things changing in our world it's good to know this: the Moes in Alabaster continues to have good service, friendly staff, and great food! read more

Moe's Southwest Grill - a view of a restaurant - Mexican Near Me - Alabaster, Alabama

Ordered Moe's tonight 1/24/24 through Uber Eats. Food was poorly packaged and just thrown in a bag and exposed to the elements so it got wet in the rain. Several missing items. Food extremely cold. A waste of $40+. Save yourself and don't go here, make the trip to chipotle instead. read more

Moe's Southwest Grill - I guess this is proper packaging technique - Mexican Near Me - Alabaster, Alabama

Great food and great service! Employees were super nice and helpful, and the food was delicious!

Customer service could have been a little better, the food was good. Just a couple employees that could've had a better attitude. I went around lunch time, not many customers at the time. The salsa bar was low in salsas. My friend tried saying thank you when checking out, no reply or acknowledgement from her. The customer behind me had a similar experience. Bad day? Maybe? no idea. Exchanges a few words with the customer after by the fountain drink machine and both agreed we were not looking at it wrong. Left it at a bad day and continued our lunch. read more

When it comes to fast-casual Tex-Mex, Moe's Southwest Grill has carved out its own niche with bold flavors and an emphasis on customization. Walking into a Moe's, you're always greeted with the enthusiastic "Welcome to Moe's!"--a signature touch that sets the tone for a fun and relaxed dining experience. Moe's offers a diverse lineup of burritos, tacos, quesadillas, and salads, all built to order. The menu leans heavily on flexibility, allowing you to choose from various proteins, including chicken, steak, ground beef, tofu, or carnitas. Whether you prefer the simplicity of a burrito like the "Homewrecker" or the crunch of the "Stack," there's something for every Tex-Mex lover. The toppings bar is where Moe's shines. With fresh ingredients like pico de gallo, grilled peppers, shredded cheese, guacamole (for an extra charge, of course), and an array of salsas, you can customize your meal exactly to your liking. The portions at Moe's are generous, often leaning toward indulgent. The burritos are hefty, with soft tortillas holding a satisfying mix of rice, beans, protein, and toppings. While the flavors are bold, the quality can sometimes feel a touch inconsistent, especially if the line is long and ingredients have been sitting out. That said, the chips and queso are always a crowd-pleaser, with the queso delivering a creamy, slightly spicy kick. Moe's tends to have a bright, upbeat vibe, though the casual seating and self-serve soda machines remind you it's more about functionality than ambiance. It's a great spot for a quick lunch or an easy dinner with friends or family, but don't expect an intimate dining experience. The staff is typically friendly and efficient, though the experience can vary depending on how busy the location is. During peak times, the line might move slower, but the staff generally handles the rush with energy and positivity. Moe's is a reliable go-to for fast, customizable Tex-Mex fare. While it may not be gourmet, it delivers on convenience, flavor, and personality. If you're craving a burrito or some queso and want a break from the standard taco chain, Moe's is worth a try! read more

Love this location!! I have their app which allows you you to score discounts which is great!! The cheese dip is a must. It is so creamy and not spicy at all. I love getting the chicken quesadillas too. The guacamole is delicious as well. Save your receipt and fill out survey online and get $2 off. read more

Moe's Southwest Grill - John Coctostan - Mexican Near Me - Alabaster, Alabama

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staff ALWAYS friendly. food ALWAYS good. if there are any problems, they dont hesitate to fix it! I love how fair and kind they treat everyone. love how CLEAN the location is too. thank you guys for rocking out :) read more

Moe's has been around Alabaster for a while and I've visited them several times over the years. The restaurant is large and has plenty of seating. You can choose a burrito, bowl, or nachos. You pick your protein and toppings, and the staff makes it right in front of you. They offer a salsa bar to top your meal and eat with your complimentary chips. There are some bottled drinks and one of the machines where you can mix flavors in with your soft drinks. I chose the Junior Homewrecker on this visit. It was stuffed to bursting with steak, vegetables, black beans, rice, and guacamole. The meat was cold but other than that, it was pretty good. I got a side of queso to dip my chips in, and I left stuffed! read more

Moe's Southwest Grill - Homewrecker junior! Filled to bursting! - Mexican Near Me - Alabaster, Alabama

Stopped in on Tuesday night for spirit night for Thompson High School band. We were greeted as soon as we walked in and they had smiling faces. They took our order and politely asked if we wanted add anything to our order. All of the condiments looks fresh and the meats were looked fresh and not dried out. Once we sat down and started eating, our nachos were really good. The service and food was really good. They are a great source for providing funds for our school and we thank you for that. We will be back and I encourage you to patronize them. read more

Moe's Southwest Grill - Mexican Near Me - Alabaster, Alabama

I really enjoy my neighborhood Moe's. This place is nice and clean and the staff is super friendly. I've never dine in there. I always take my food for takeout every Monday. Most Southwestern Grill is our lunch spot since they have a special where you can get the homewrecker bowl for half off. I don't know how long this deal is gonna last but in the meantime we're enjoying it. Oh yeah did I mention it also comes with a drink not a bad deal for $10 or under $10 you get a meal and a drink. and my kids love the array of sauces they have, and it's not always the same. They always introduce new flavors. read more

I've gotta shoot for a middle of the road rating for this location. They actually have days/times they are a really solid 4 (maybe 4.5) and they also have times where they are more like a 2. If you aren't familiar it's subway meets the traditional Mexican experience. Tacos, burritos, nachos, etc .... but you go down the line and pick our how you want to have it completed (with toppings). Ingredients are typically pretty fresh here. So that isn't really a problem. They do have times that they get exceptionally busy and it looks like a tornado has blown through the area where they prep the food. Also, the salsa area can get a little sloppy at times. Also, for some reason the Freestyle soda machine they have, always seems to run out of the grape flavor when I'm there. Now, they have times that they seem to run pretty smooth. And to their credit, granted they build it as you tell them what to add, they do a good job of getting the order correct and giving you extra (unless it's meat or cheese) of ingredients. Prices are in line with quite a few sit down Mexican places so keep that in mind when coming here. They do give you free chips though, so that is a plus. I would come here again, just saying it can be a little messy at times. read more

Worst service I've ever had in my life I heard the workers make fun of me loudly after I asked for extra chicken. Also every table was dirty even though the restaurant was empty. Time and date of this horrible experience was July 4th 2024 @2pm. read more

Don't eat here - do you know if you can't even keep your bathroom clean how can I trust that you wash your hands to prepare my food. Disgusting. read more

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I visit Alabaster, AL Moe's almost every Monday, and Moe's has consistently started to reduce their serving sizes and portions but the prices continue to increase. I usually get a homewrecker bowl to go and I never get rice or beans so you would think they would give you more since you're getting less food items; however, that is not the case, their serving sizes are getting so small, you barely have enough to eat, not to mention the chips have been stale on more than one occasion and a small cup of queso dip is $2.95 plus tax, entirely too expensive. read more

Had the Wrong Doug again. I like it, but I haven't found the right combo of ingredients to not make this a super messy meal. Needs to come with wet wipes. read more

I usually get the stack but they literally stared at me while it was burning on the grill. This was a few weeks ago.

I have never been to this location and it was as busy as today was. Hey it's Cinco de Moe's, lol!!! I made it my business to get up and head over to not only enjoy my Junior Joey Bag of Doughnuts but to also snag a free T-shirt. I enjoyed my burrito and thanks for the shirt!!! You all were well staffed with workers who were courteous and fast. They all appeared to be ready for this long busy day. read more

Decent food that's overpriced. If I hadn't had a coupon I wouldn't have eaten there. The food bowl was nice with very little meat. You get a much larger portion of protein from Chipotle. Also, Chipotle's meat flavors were much tastier as well. I would skip this due to skimpy protein portions, and much higher prices. read more

Always a good time since it's undoubtedly my kids favorite place to eat when I don't cook. We've been catching Moe's Monday's and the offer for reward points also drags me in. What I do love is the amount of toppings and choices available to go into your food. I love the ability to order via an app and skip the line. What I don't like is there is almost always an error when ordering from the app. Don't know if it's due to rushing or what but it's an issue when the child who hates mushrooms burrito is jam packed full of mushrooms and you've made it home and undressed to sit down for dinner. Smh read more

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I love this Moes location. I eat there at least once a week. There are some slight inconsistencies with personnel. There are some that are the best. There are some that I am somewhat disappointed about when I see them in there . It's mostly the burrito rolling situation. There is one person in particular that literally just can't roll a burrito at all. It's loose and falls apart the second you try to eat it. EVERYONE else is generally awesome . I just feel like especially during lunch you should have your A team. The manager on duty there is Amazing which is why I really hate complaining. Also..... to the Moes upper management staff... please please please bring back the Carolina reaper salsa. read more

Moe's Southwest Grill - This is how to not roll a burrito - Mexican Near Me - Alabaster, Alabama

This has become one of my favs when I want Tex mex. atleast that's what I call it! Jen had a digital coupon for a free nacho so this was our dinner Sunday night. It wasn't packed for the weekend good thing for me! I had my usual close talker. A fried soft taco salad shell. I tried pinto beans on it for the first time. I can see myself trying it again. The grilled Vegas were a bit burnt so that kinda threw my flavor off. I had steak as my meat. Always a safe choice for me. It's pretty affordable, it's clean and conveniently off the interstate on I65. read more

Moe's Southwest Grill - Mexican Near Me - Alabaster, Alabama

24$ for a burrito and chips and queso is crazy stupid. The burrito was mostly cold and had a hard time finding any chicken in it. Heard so many good things about Moe's when I was living out west, really wanted to try it, but this was just a huge disappointment. Look for a food truck or taco bell instead and save your money. Can easily see a family of four spending 75$ for fast food dinner, I mean c'mon now, it's not a special dinner it's a burrito. Hard pass read more

This is my first time here I was working in the area & took a lunch break! There are many tex Mex restaurant's like this from Diablos to Chipotle.... To me their almost all the same, good but same. You pick from tacos, quesadillas, burritos, salads, etc. Pick your meat & veggies then go down the line to check out! Free chips & salsa bar you got yourself a good full meal.... Enjoy! read more

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I love the nachos from here and my food has always been hot and fresh when dining here.

This location used to have great food and service, but that's sadly not the case anymore. Either the food is cold and gross, or having to deal with the employees who could care less about your order. Also, this place is kind of expensive considering the little amount of food you receive. There's more competition in the food business than ever before, so you might want to make some changes if you want to keep your current customers. read more

Moe's is my "go to" Tex Mex. They always have the freshest ingredients and usually I don't have to wait too long. This place gets very crowded around noon. I would recommend arriving before or after the lunch rush. Moe's has a few healthy alternatives. You can order a taco salad without the shell. Ordering salsa and hot sauce is a good alternative to their high calorie spicy ranch dressing. My only complaint is the drink machine is located right in front of the bathrooms and trash can. This causes a cluster when crowded read more

Moe's food is generally very good. My favorites are the soft tacos and black bean & tofu burritos. The atmosphere at many locations is quite noisy with staff greeting the guests by yelling "Welcome to Moes" and bad acoustics. Then again, this is fast food and not a gourmet restaurant. The salsa is fresh and not spicy, which is great for those of us that do not like our mouths on fire. If you want Mexican, go to a Mexican restaurant. Moes is more "California Burrito" than Mexican. read more

Moe's Southwest Grill - Moe's logo - Mexican Near Me - Alabaster, Alabama

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Had a good steak homewrecker. Service is fast and friendly, but it was pretty packed for a Monday night. Didn't know they did a $5.75 burrito/chips deal on Monday. Thats's a pretty good deal and its good for any burrito. read more

Ordered a HomeWrecker in a bowl for takeout. They didn't make the dish according to menu. I have used Moes several times for catering and it has always been a trainwreck. Their takeout service is no better! read more

filthy!!! walls. floors. cooking equipment. restrooms. dust covered light fixtures. dried food on tables and walls. one of the dirtiest most disgusting food.establishments i have experiences. read more

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Always friendly, fast service, food is good, good sweet tea.

Fresh, tasty, nutritious, healthy food. Generous portions. Reasonable prices, except the drinks; just get water. Chips are sometimes too oily. read more

We stopped at this Moe's on the way out of town. Big Moe's fan here, but this location was the worst Moe's experience and burrito I've ever had. The girl putting on the rice beans and meat was so lazy and uneven with it. I had ground beef and literally half of my burrito had none...the first toppings girl was not customer oriented. I asked for a little pico and she put a scoop bigger than the scoop of ground beef on. Not cool. It ruined the burrito. I wasn't even half way done with telling my toppings when the next girl asked twice if that's all I wanted on it. Clearly, no. I thought all moes burritos (that I customize) taste the same. No. Maybe it was the lack of meat/over use of certain toppings and everything being uneven/unequal, or it's that theirs just tastes different. Aside from the food and service, the place was absolutely FILTHY. I was so grossed out seeing behind the counter when waiting to order. The dining area wasn't much better. There was also a weird bathroom stench the whole time. I ate half my burrito and tossed the rest. Never again, Alabaster Moe's, never again. read more

I visited this Moe's on Jan 24th. I went in there to grab something to ear before I went to work. When I went in I noticed a massive puddle of water that had accumulated in front of the fountain area towards the register. They had a wet floor sign right there. When I came out of the restroom water had went down the wall in front of the men's room & My right foot had hit it & I twisted my ankle and re injured my other leg. The employee's were slow to even get over there to see what was going on. They gave me the number to their district manager by the name of,Calem Nailer. He explained that I would have to go through their insurance company & that there was nothing that he could do. I spoke with their insurer,Cincinnati Insurance. The adjuster Philip Isom took a recorded statement & said he would get back with me. I had to chase this man down for weeks & he wouldn't return phone calls or text messages. I finally had to call his boss today & then he called me to tell me that his denying this claim because it was no fault of Moes. As I explained to him, if there is a puddle in the floor that is the size of Lake Erie & there is no wet floor signs down by the bathroom, then how is it now? Anyone readying this, I would avoid this Moe's. They are careless & don't look out for their customers. read more