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    Moe's Southwest Grill

    2.7 (57 reviews)
    ModerateMexican, Tex-Mex
    Closed 10:30 am - 10:00 pm
    Updated 2 months ago

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    Onion skin

    The service was good. Food was ready for pick up and the cashier was nice. However, this is the second time within a month I have been to the Liverpool, NY location and the rice was hard and undercooked. There was also almost an entire onion skin in my bowl. It's gross.

    Ripped seats in the dining room
    Brian S.

    Several visits to this location now. It's always been sub par. This time I think I've had it. The men's room had zero soap dispensers working and 1 out of two sinks working. Cool until you realize that the people that prepare your food also use this facility and now can't wash the fecal matter off their hands. What did I do about it? I told a member of the staff. (I'm pretty sure he spoke English.) Fast forward to after my leisurely meal about 30 minutes and I go to wash up so I don't get burrito smell on my car and what do I find? Exactly how I found it when I first got here. NO SOAP! Employees must wash hands prior to returning to work? Ha! Not here! Instead of "Welcome to Moe's" I think "Welcome to E. coli illness." It's going to be a while before I can go here again. Hot tip... Chipotle is just up the street. Update: I wrote to corporate and got a response but it felt like a brush off. The response email brought up things that I didn't have issues with. So I guess I wasn't clear enough when I said employees and patrons should have a place to wash their hands in the men's room and food prepping items should not be colocated with cleaning rags and other supplies. Guess they don't need my business. Enjoy your burrito if you go! You will not find me there again.

    Homewrecker
    William F.

    Moe's will never change as bland as eating paper even drinking water has more flavor.

    This is not a Nachos kit

    If I could give it less than one star I would. The most horrible place I've ever ordered from. It took them after calling the store over 40 minutes to make my order the excuse was they were busy. Then when I received the order I got the wrong order missing items. I've even delivered food from this restaurant and the wait time is horrible. I think corporate really needs to look at the store of either they're going to take online orders from customers or dine in orders and to make sure when orders leave that they are correct. Never ordered from Moe's before and I will never order from them again. Buyer beware make sure you check and get the right order and that you receive the right items. My recommendation go to Chipole's instead.

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    1 month ago

    I just went to moes and it was great service! Lee helped make it better and was super friendly!

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    3 months ago

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    2 months ago

    Rickie and the other two gentlemen gave great service! Good attitude, fast and efficient service, and very friendly.

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    7 months ago

    The food was great we loved it. Very fast service. I would highly recommend it for a quick fast meal.

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    2 years ago

    Stood there for 5 minutes, and one acknowledged us, so we left and went Panera . It sucked

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    7 years ago

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    13 years ago

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    4 years ago

    Employees were so rude to me and my family. Disrespectful when we were trying to order our meals and talking about how dirty the store was.

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    5 years ago

    Food was delicious but the restaurant was gross. Not a clean table in the entire place. Trash over flowing and all over the floor.

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    Page 1 of 2

    Ask the Community - Moe's Southwest Grill

    Review Highlights - Moe's Southwest Grill

    The Wrong Doug loaded with chicken and everything else is my staple.

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    Margaritas Mexican Cantina

    Margaritas Mexican Cantina

    3.6
    (301 reviews)
    4.6 mi
    $$

    Wow! We were extremely impressed with the food, service, and atmosphere on this Monday evening…read more I'm not a huge Mexican food fanatic, but my wife and son certainly are, so we chose this restaurant to celebrate our daughter's 21st birthday; especially since a margarita was high on her list of birthday wishes! The menu offers a tremendous variety of choices. I decided on the steak tacos, and they were outstanding and packed with flavor and just the right amount of kick.Our waiter (who may have been the manager, Enrique, if I heard correctly) was soft-spoken, friendly, and attentive throughout the entire meal. We never had to wait for anything. He even took care of our to-go boxes and accommodated a last-minute addition to our order without hesitation; thank you for that. Great service like that makes a lasting impression. Also the food came out surprisingly quick; under 10 minutes for sure. Before visiting, all I really knew was that the restaurant had a strong reputation and colorful, authentic décor. I left with a full stomach, a new appreciation for their food, and a clear understanding of why so many people enjoy dining here. We'll definitely be back!

    Walked in for lunch on a Saturday little after 11:30. Had some minor communication issues as we…read morewere immediately handed a menu when we walked in and asked if we knew what we wanted. I said we wanted to sit down and look and they wanted to do takeout for us as evidence by our receipt saying takeout. Once we clarified no it was for dine or we were ok. Ordered mini chimichangas, and birria nachos with lemonade. Food came out SUPER fast and very tasty!! Loved the music and decor as well very fun, colorful and interesting. They also gave us some nachos and salsa. Very flavorful birria nachos and the salsa was light and refreshing

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    Margaritas Mexican Cantina
    Blue margarita

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    Blue margarita

    Moe's Southwest Grill - mexican - Updated June 2026

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