Update: Absolutely love the personal attention Black Wolf gave to my dad and I by coming out to us…read more WOW. Who does this? I am a care giver and also work out of town, so this was definitely appreciated. It's a challenge to find the time to do self-care and get a cut, let alone find the right stylist for the job. He takes his time to ask questions and also gives suggestions to help you get the perfect cut & style. He is def unique and the only salon service I know of that comes to you! It was also a real pleasure to get to meet his wife. What a wonderful couple that compliment eachother very well! So glad we found him! Thank you Mr & Mrs Black Wolf for your wonderful company and great service!

Kove Spectrum Dovoted to Costumers... Our Net & Tv is down Technician Came fixed 7:30pm - 9:45pm…read more... They dont go with time They go with "Works done"

I'm assuming frontier is Verizon FIOS since I can't find frontier anywhere on yelp. Some door to…read moredoor salesman came by and convinced my roommate to switch over from spectrum because of how much better and faster frontier was. We went from "100mbps" with spectrum to "150mbps" with frontier. Ummm this is false, I have done numerous speed tests (when the WiFi is actually working, which is half the time) and it's about 1/4 the speed of spectrum. We have one device hooked up to the Ethernet cable and that's the only device that seems to work. The WiFi is an absolute joke. It cuts out constantly and my fire stick & ps4 give me error codes and trouble shooting info. The troubleshooting says to reboot modem and if that doesn't work to contact our service provider. Rebooting doesn't work so what do we do? We call frontier. Once we were connected to somebody we explained the issues and were told that it was because we had more than one device connected to WiFi or we could be having issues if the modem is near a microwave. Are you kidding me?! First off the modem is 15 yards from the microwave so that's BS, secondly because we have more than one device connected?!?! That's absolutely asinine!!! We then asked if we could upgrade our modem, and were transferred to somebody else. After 15 minutes on hold we were told that they don't offer any other modem than the crap one they gave us! We then get transferred to customer retention but we ended up hanging up because of how frustrated we were with them. If I could give them 0 stars I would. Don't waste your time or money with this "company". We're switching back to spectrum on Monday. Never had a single issue with their customer service or internet service. Thanks for the help frontier, you've lost another customer. (After 1 week) Signal: very good Connection: Connected with problems.

The person said I would be receiving 200/200 WiFi for a good price. The price was obviously too…read moregood to be true because they basically downgraded me from 100/100 with spectrum to 30/30 with Fios

Had to rate five stars for five reasons. 1. Great customer…read moreservice. They were quick to get me set up with an upgrade. 2. The price was exceptional. They had a great deal going on and I paid nothing out of pocket. 3. Attentive and great vibe by all of the workers. 4. Tried his best to set me up with a phone that was good for my capabilities. 5. Gave me a free accessory along with my order. This guys are really willing to go the extra mile for heir customer Thanks again, I will be back for sure Really recommend this place!!!!!

The staff here is very nice and patient. They helped my switch be a very smooth process, when I got…read moremy phone all my old contacts and pictures were there. Will be recommending this store to my friends

Jordan was fantastic. He was patient, kind, helpful, and went above and beyond. He made the entire…read moreprocess so easy. I would recommend him to anyone

Me and my Husband had a wonderful experience with T Mobile on Bear Valley Road Hesperia. Katrina K…read morehad a lot of knowledge about what was going on with our phone. She worked hard, long, and diligently, until she got the phone up and operating. Katrina was very pleasant and professional. While working on the phone she explained every step that she was doing to the phone. Thank you so much Katrina for your expertise. Very well-rounded in her skills. Excellent customer service, and excellent text support skills. I wish I could of gave her what she was truly worth 10 stars. Keep on shining Katrina K your kindness has made a difference. Thanks again.

This Verizon location has been around as long as I can remember (the one at Jess Ranch on Bear…read moreValley Rd being my other go to before it closed). I've gone in the activate, upgrade and purchase new phones in the past fifteen years and it's always been nothing but smooth. Parking is easy and never full in a huge shared plaza lot with Us Bank, Vons, Ross, Petco, Pizza Hut, Del Taco, Gator's (2), and much more. Customer service is prompt and friendly and even though I'm not a local anymore - whenever I'm in town and in need of some assistances this is the first Vz store I go to. Currently a Samsung Galaxy Ultra 23 users, not quite ready for an upgrade but inquiring for the future. Plenty of people to answer questions or offer assistances. Accessories can be a little steep compared to deals you can find online, however they are convenient and discounts arised, especially around the holidays. I will note that I'm not an iPhone user by any means so I can't speak to any issues with the 15 or even 16 or issues with Trade-in/upgrade to those devices.

I am writing to leave a review about my experience with the representative Lamar at this location…read more I have never felt more misled or pressured by a sales representative. It was clear he was focused on making a sale rather than being honest and helpful. After purchasing three Apple products from this store (a phone, iPad, and watch), he earned his commission, but several things he told me turned out to be false. He promised to waive activation fees and gave inaccurate information about my bill, but those promises were not kept. From the beginning, the staff openly talked about meeting monthly quotas and treated sales like a game, which felt very inappropriate and unprofessional. He told me he would be going on his lunch break when I came back and said he would greet me afterward, but instead he completely disregarded me when I returned. When he did help me, he was visibly upset about missing his lunch break and told me I was basically taking up his time because he had not eaten. This was extremely unprofessional and uncomfortable. Additionally, he added an extra line/service to my account that we never discussed or agreed to. I was not aware of this until I saw my bill and had to call to have it removed. Since then, I have returned to the store three times to speak with him and was brushed off each time. On another visit, I was also spoken to rudely by a different representative. I tried contacting Lamar through his work phone, but he continued to delay and give misleading responses. I do not recommend this location. If you find yourself in a similar situation, I strongly suggest contacting Verizon corporate customer service directly--they were the only ones who helped resolve my issue. I believe the staff here, especially Lamar, need better training in customer service and transparency.

Thanks to the young man Mark, this location just went up in stars…read more Went on a Sunday morning right after their noon opening time. I was about 6th on waiting list, and it was not long compared to my last visit there. Mark was incredibly friendly, knowledgeable, and oh so helpful. Best of all, service with a smile. Gis parents, grandparents, whomever have GOT to be so proud of him. I know I am, and I let him know. Yes, we chatted up a mini storm but he was able to work, talk and get me out. Vest part was I was able to get new equipment for a relocation tomorrow. This "kid" has a very bright future. Seriously blessed o ha e crossed paths with him.

Spectrum came out to hook up their WiFi hardware only to find that they couldn't find their coaxial…read morecable leading to my home, everything here is underground, I walked with the technician to look for my connection at two different locations, and nothing, but what I did notice is they don't take care of the infrastructure they own, so I went to T-Mobile wireless internet, it performs like a charm, just plug and play, Spectrum is a dinosaur, still using cables, drilling holes on your home, running cables like old school, I'm glad that it worked out the way it did.

Six times in the last 5 years, I've experienced my DVR failing to record CBS programs - the network…read moreI watch most often. I've called and techs have reset my DVR but to no avail! It still happens on a Friday or Sunday, every month or two - so frustrating!

Stupid tech support. Difficult to understand language…read more Scamming people into paying for a business account. Service is "meh". I never had these issues with Spectrum, just slower service. I Googled my issue after being hung up on twice, 4 different tech support reps. All I needed was to unplug my router to change the IP address. If you are working on VPN for work you can't have the same IP address To change it unplug your router and plug it back in.

Would have given this less stars but unable to do that!! Such an incredible pain in the butt!!…read moreSpent hours waiting for proper set-up from their customer service. Lied to by the people at the e home show we bought it from spent a ton and maybe watched a couple shows before we found out there was a monthly fee to be able to actually use it!!! STUPID big loss on our side still have cable!!

What you have here is your standard Android streaming TV box that can be purchased on eBay for…read morearound $35 to $45, but they are selling it for $399. It appears to be loaded with Kodi and a bunch of standard add-ons that anyone who watches a YouTube video could easily install on their own for free. Over 1.4 million FREE Android Apps? Yes, that's called the Google Play Store. What should really make you run screaming away is the offer to pay "affiliates" $50 per box that they sell up to 4 boxes and $100 per box after that. This goes to show that the $399 charge is based on paying commission on top of commission, which is why this product can be purchased almost anywhere for about 10% of the cost. Please don't get ripped off by this outrageous scam.