They fixed my car when the axle broke. They don't work on weekends and my car broke on a Friday so…read moreI was without for a few days. After they did the test drive they realize something else was wrong with it. The customer service was great. I gave them 3 star instead of 5 because of being closed on the weekends which hurt me cuz I needed my car faster but I can't complain.

Honest, Professional, and Courteous. They did an excellent…read morejob for me 20+ years ago. Went back last month for some exhaust work. Still the same outstanding service! Highly Recommended!

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

These Napa mechanics were able to identify and repair the main problem for a reasonable price…read more Mechanics from another business who were presented with the problem in its early stages did not identify the problem and provided an expensive, short term service that had us seeking repairs in a month. Good mechanics like Napa's save lives.

Good customer service and customer experience! They fix your problem on the spot for a reasonable…read moreprice!

Local gem. Park and walk in, because they do GREAT work! I had muffler (Summer 2020) and exhaust…read more(Spring 2021) fixed at this location. This shop has been around, doing great work for years. Local family owned, no hassles, no large ticket pricing. A few tips if you're coming here: They open at 8am, come early! Easiest route- go North on Western Ave. Walk in... tell they what work you need done on you car, give Make and Model of your car and get on repair list. When you are called, go get your car and pull into service garage. They will come and tell you what they noticed during diagnostic tests and inspection. They will show and explain to you the repairs. You will be told the cost with local taxes, so you know what to pay. Once done, they'll pull your car out and, after you pay CASH ONLY, you're good to go! Simple repair shop... no frills nor gimmicks! Park and walk in, because they do great work!

The employees, store manager Julie, and her upper level managers all worked together to resolve a…read morerecent issue for me. I am delighted by this business model, and have every reason to be a customer for life

Just went through today I've been there multiple times always had wonderful service with the…read moreemployees. But today two men were there an older man and a middle-aged man, and they were extremely rude when we asked where items were they ignored us and when we said we also made an online order. The guy went to the back and did not return when the other guy ended up helping us. He said this part is not returnable at all clarifying the statement we asked if it's not installed can we still return it? They said this part is nonrefundable because it is an electrical one. We said we understand that but if we don't install it, can we still return it then he said really again don't you understand and we said well if we don't install the part it's still brand new then he simply said well maybe you should go to another store and return it there. That's exactly why they have no employees there because they have a sign out that it says they need somebody to work there. These two are chasing people away from good jobs with their bad attitude lack of communication skills. The manager really needs to take a look at these two people train them properly and communication and customer service because what we have received there was absolutely deplorable.

The guys at Aero did a great job and Bobby took care of all of my needs I recommend Aeroread more

Horrible customer service very rude arrogant people and they lie about the condition of parts just…read moreto get you to come in and waste your time

Sam is very nice and professional, he got me what we needed and assisted me on taking my rim cap…read moreoff in the rain

My mom who is 86 years old was side swiped and both of her doors were damaged. I found Northlake…read moreAuto on google. I called to see if they had the doors for the VW passat. They did. I spoke with Sam who made this process very easy for my mom. I decided to take the ride down. This place is amazing. Very clean, Kevin and Sam are great associates, very kind and courteous. I had to travel all the way from Chicago and it was well worth it. I will buy all my items from Northlake auto recyclers going forward. Everyone in this establishment is great! If I could give 10 stars I would...Don't miss out!

Top Notch staff. They give me what I want at great prices. They also are very knowledgeable in…read moreevery aspect of all parts. Not just brakes. Thanks All at R & L. You guys get me through a lot of tough shit. I appreciate it.