Have two car batteries that i to see if they could hold a charge. Took both to O'Reilly to have…read morethem tested. Both were positive and I didn't need to replace either. All this service at NO charge.. they have my business!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I ordered a replacement driver side mirror for my 2007 DTS I either order the wrong one or the…read morewrong one was sent. I was talking with a guy "Frank" very kind and gracious when I told him I got the wrong one. He sent me the correct mirror I took it to the shop and there was a crack in the mirror housing that appeared after painting prep. The shop where I took the car said I should use the mirror because of the crack so they repaired the mirror that was on the car originally. I told Frank we didn't need either mirror so he sent me a mailing label I shipped them back he credited my credit card! during the whole process Frank was totally helpful and easy to deal with. I wI'll recommend Areo Auto Parts to everyone looking for used replacement parks.

Aero Auto Parts picked up our Jeep today and paid us $500. This is the third vehicle they've bought…read moreand picked up from us in the past year. Each time, they've been on time, treated us fairly, and offered a good payout. They've been reliable and easy to work with, and I'd gladly use them again.

Love this place; been a customer for years You get great service at a great price. Stop writing BS…read moreabout the clerk. She's handling a lot of Sh!t. She's good people!!!

Don't go here at all. 330 pm and the lady at front desk is eating a bake potato and acting as if we…read moreare disturbing her. Also was told that they don't use original factory equipment from dealer parts store. You must use aftermarket parts. She says owner said so. She declined to use the parts I had from the dealer with a attitude.

I came to this establishment on 6/21/24 because a pick up order that I had placed at the 208 W…read more 87th street location ended up not being in stock and my experience there was not a good one. This location did have what I previously ordered so I went here to pick it up. This is a nice sized location with ample parking in their lot. Joshua A. was the Parts Sales Manager. I had asked to deal with a manager because I wanted to find out who the district manager was at the previous location along with letting him know what happened. Joshua was super nice and helpful as he showed me the sign posted that showed all of the managers and their contact information. For my inconvenience, Joshua gave me a discount which I appreciated because I was really dissatisfied with my experience and inconvenience at the previous store. I highly recommend coming here. This will be my go to Auto Zone the next time I need auto parts. Thank you Auto Zone #2596!

Mr. Michael at the AutoZone near 83rd and Stony Island went above and beyond by not only patching…read moremy tire after I got a nail in it but also taking the time to walk me through the process. His patience and clear instruction gave me the confidence to handle a similar situation in the future. Exceptional service that truly empowered me as a driver.

I brought struts for my car 2015 Kia and had them put on but one was bad and made noise. I returned…read moreto store told them my problem they sole me another one and said to bring the bad one back for a full refund and I did. I didn't get his name but the guy did exactly what he said with no hassle at all and I got my refund and the replacement struct did the job car rides great with no noise. These guys treated me fair and was respectful. They get all my business and recommendations. Best Source your are the Best. Thanks guys. Alex

I've been doing business with these guys for several years, and you just can't beat their prices or…read moretheir expertise. Any other parts stores or distributors that you call in the area are nowhere nearly as knowledgeable as the guys at Best Source. You will do yourself a whole lot of good if you do business with them!

I just went here. I got there at 8:46 PM. The sign says they close at 9 PM, but the door was…read morealready locked. When I got the attention of the person working, she put down the gate.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed to get some touch up paint for my car. The location by me was out so I placed a pick up…read moreorder on 6/21/24 at this location as it showed they have some in stock. I got an order number confirmation the same day but unfortunately I got no other notification on the order status which was strange and a problem because I needed it right away. I decided to go to the location when they opened the next day. When I walk in, I stood in line. There was a woman sales associate taking of a customer in front of me who was singing to music that was playing in the store which I thought was strange. When it was my turn, I told her the situation of not getting any updates on a pickup order, that when I look up the order number all it says is "processing". While standing there, a man came in and she tended to him by giving him a tool kit and having conversation with him which I thought was rude. Then another young female worker came to her for assistance without apologizing for interrupting or anything. I notice that the woman's name was Kimberly Blue, who is actually the Store Manager. She leaves to go check on my order and comes back with nothing in hand and tells me "we don't have it". I told her why didn't I get an email indicating this so I didn't make a wasted trip to this location? She then tells me "I have nothing to do with you making a wasted trip". This is a manager talking to me like this? I told her that somebody at her store did not follow up on this order to conclude that it wasn't in stock. She says "what do you want me to do" and offered to call another store to see if they had it in stock. By this time, the disrespect had totally turned me off. Note: she is still singing while taking care of me along with having an attitude. The store luckily had it and I asked her to have them hold it. So, I had to leave there and drive in the opposite direction as well as a longer distance from my neighborhood to get the paint. I agree with Yvette W.'s review, this employee doesn't act like a manager at all. I was surprised to read in her review that after calling corporate, Kimberly Blue still is working there as manager. I will say that the other location on 87th and Stony Island (separate review to come) had great customer service. I did ask the manager at that location for the district manager's information. He showed me the posted sign that has three manager's names. I called the district manager, Carmon Dowell (see attached), left a message and never got a call back. I called the regional manager Henry Ortiz and the number is not even in service which is unacceptable. Don't you even care about issues going on in the stores you handle? I won't be back to this location. Along with the bad experience, I was shocked at how much the area has changed. At 8 a.m., there were about 70 people hanging out right outside the store. I'm not sure if they were migrants that were looking to hustle for work on cars but as a single female by myself that day, I was extremely uncomfortable and this looks very bad for the business but actually, I don't think anyone really cares.

I came in to inquire about windshield wipers, and a battery. Everette was very kind, patient, and…read moreknowledgeable as I knew nothing about any of this stuff. Thank you Everett for a great customer service experience.