The doctor is awesome. The opticians and others on the floor can show a little bit more…read moreprofessionalism. not everyone, but the energy is heavy in there.

Do not recommend. My glasses were not done correctly. The strength was too strong for my…read moreeyesight. The scheduling is poor. It was my fault that I arrived 5 minutes after my appointment time, but if there is no one in the lobby, why can't I be seen? The customer service is ridiculous to tell me that you are booked for the rest of the day. How? If you have people sit and wait, you can accept others 5 minutes after or set up your schedule to give your clients a grace time. Simple!

I was set for caterat surgery on both my eyes at the same time would have made me helpless and…read moredependant on someone.i can see very well even without my glasses if my blood pressure is not up.

BAD EXPERIENCE! The front desk staff simply does not care. They will make you wait without an…read moreexplanation. I had been going to this location for 10 years - same insurance. I preregistered, responded to their text confirming the appointment twice. Arrived 15 minuets before my appoint - self registered at the kiosk and waited. After an hour of waiting ... I asked the front desk why am I not being called and I was told they did not think I had a referral. Are you kidding me - the referral was called in at the time of the appointment - 2 months ago - only you knew if you no longer took my insurance. ................ I am done wasting my time with them. The staff does not care. BAD EXPERIENCE! No STARS No Stars.

I came in on Dec 18, 2025 to get a pair of glasses. Called in several times to check progress, was…read moretold the glasses were processing. Received a phone call on January 12, 2026 telling me the glasses were never processed due to a computer glitch. Called back on January 15, 2026 because Evette the General Manager was suppose to further update me on the process, needless to say she did not. Yvette was very rude and short. AS Of Jan 22,2026 still no glasses. In a few days I will be revisiting this location to get my money back and place a complaint with the BBB. I'm currently in the process of trying to reach out to MyEyedr's corporate location, in or near Vienna. I would advise anyone needing eye care of any type not to visit this particular place of business. The staff is rude and they dont care.

My experience was great, Check in was smooth. Pre tests went fine. I saw Laurey L Schillman, she…read morewas awesome. So, if I was just basing this on my experience alone, 5 stars. However, the end of the night---there's not enough help. There was a lady waiting to be checked out. Idk if she looked around, but she said was not getting frames and wanted to get checked out. She spoke up at the register. The one lady told her they were only two ppl and she needed to wait her turn. Maybe 5-7 mins go by, she spoke up a 2nd time, and said she was gonna leave. Then one of the ladies decided to ring her up. It took all of 2-3 minutes. As a customer, I didn't like seeing that. I didn't notice her until she spoke up, but I would guess she must have waited 15 mins altogether. I also ended up leaving and not getting frames (though I did try), it had more to do with price--and I felt I could get a better deal elsewhere. There was still one customer after me. They were closing in 15-20 mins.

My husband and I had an appointment with Dr. Patel, at the Advanced Eye Care, back in December of…read more2019. This was the worst optometrist we have ever encountered. She diagnosed my husband with cataracts, and scared him by telling him, he needed surgery right away, if he did not have it, he would go blind. The year before my husband was told there were no signs of cataracts. We felt a little confused. We proceeded to get another opinion, and the DO, said the same thing. No sign of cataracts. What she was trying to do, was get a large kick back from the surgeon? I feel she was very unethical. Needless to say, we will never go back there.

Don't ever come here. Appt was at 11 was told to arrive 15 minutes early. 12 and still was not…read moreseen. A call to say we are running behind had a special circumstance don't come in at 11 or how about your reschedule your patients!! No stars for the record, it would not let me post without it

The Calumet City location is nice but the employees seem as though they don't want to be…read morebothered.They dont greet you when you come in..you have to come to the desk before they acknowledge you. They don't really fit your glasses ..you the customer are left to do it. I am still questioning if my eyeglass prescription is correct. I will try to be patient as I need my glasses. I will take them back to a different location if I continue to have issues.

Been here twice personally and have paid for stuff multiple times…read more They don't do their jobs. They blatantly lie. Will try and run game. They sit and talk about wanting to suck dicks. Literally I sat and listened in the waiting room while they talked about dick sucking, and having the other ratchet bitch pull up phone numbers of male clients they aren't suppose to be able to. No professionalism. Time stealers. Creepy af.

They lost my business today. I've been coming here since I first started wearing contacts, since I…read morewas 14 years old. I'm 26 now , so I've been a LOYAL customer until now. I came in because I needed ONE pair of contact lenses, just until I could afford an eye exam. She turned me away and said they aren't allowed to give any trial pairs or just one pair of contacts. I then asked when the next appointment date was and she said not until next week (6 days away). I asked nicely if I could get a pair at least just until then, because I literally cannot see to save my life. For 12 years I've been coming here and never had an issue when I asked for ONE pair until I can afford the box or afford an exam. You lost a loyal customer today. Never again. Please DO NOT COME HERE. Manager is rude as well.

Good experience! Great people! I would recommend SVS vision for anyone looking for a great…read moreexperience!

SVS responded to my review with an email address I could contact directly. I was able to submit my…read morerequest for my records via email, and I received the records in a timely manner. I have no idea why the person who I spoke with on the phone gave me incorrect information and was so unpleasant.

I love this place.very good eye doctor and friendly staff…read more They have been a staple in Dolton for way over 25 years.

Hands down, the best care and attention to keep our eyes as healthy as possible! The doctor and…read morestaff are always friendly, patient, and helpful. The doctor is extremely knowledgeable and shows that he truly cares. I drive a distance to get my care at the Dolton Optometric Center, and continue to remain grateful and satisfied...always.