I moved here right before those fun mask days. And I am not talking about dressing up as your favorite super hero although, I wish I were. A lot of people were angry. I'd go to Mollie's to get something to eat and outside was Linda I could tell she was always happy because her eyes smile like nothing you've ever seen before. Instantly I felt good and happy and safe. It was your first impression before you walked into the store. Best greeting ever you could have. And I might add good for business. Happy people buy more. Finally people could see who you were again. Linda was brought inside and started working at the deli. She loves it. She's always happy and I watch people ask for her to help them. When I don't see her I ask around to try and find her so she can help me. All I can say is Linda makes you feel like you matter and she cares about what she does. The people love her and I watch them leave happy after she has helped them. Super glad she works here because she is all heart and you can feel it. I wish more people were like Linda. This world could use a few more but I will take what I can get. Thank you for Linda. read more

I love the selection of food products and the prepared food is always tasty. The pricing is reasonable and the staff are very polite. I wish the baked goods selection was larger, but maybe that's a plus for my diet!! I loved how vast the selection of supplements and vitamins were, definitely a must see! read more

How DARE you sell this piece of crep for 13 bucks??? The cream is harder than concrete and they also got expired sweets on shelf. Sacrilegious read more

Yes, the pricing is tough to swallow. But the store is clean and orderly, they have a wide range of items, and incredibly helpful staff. read more

Mollie Stone's - Massive! - Grocery Near Me - Burlingame, California

If I could give this zero stars, I would. Do not come to this mollie stones. The manager supposedly, named. Alex, Alexander will follow you out if you don't purchase anything, he will walk out and start taking pictures of you and your car and accuse you of theft. Accused me of theft and can't even say what I supposedly took.Then say he will trespass you for not purchasing anything. If you've read any of the comments you will then see they obviously have shi**y employees, especially the managers. Take your complaints to corporate, the managers don't care they are the issue. Alex is supposedly a manager, who can't even look at the cameras. Just how Alex said to use google when I asked for the stores phone number on google you will also find the corporates contact info. read more

Sandwiches are good, but no website to order from. They have a sheet to fill out if you're in the store. read more

Mollie Stone's - Sandwich menu/order form - Grocery Near Me - Burlingame, California

Quick take: very expensive groceries The store is nicely organized and looked clean. The prices are very high. I'll know I've made it big in this world when I am able to afford shopping for groceries at Mollie Stone's. Very cute cakes and cookies. read more

Mollie Stone's - Beautiful 4" cakes. - Grocery Near Me - Burlingame, California

Great store;;;;;give away wednesdays are a nice touch.......wonderful workers....BBQ Friday a must see

My fav place to grab a sandwich on my lunch break!! They're fast and have tons of fresh options for sandwich toppings. Their premade sandwiches are great too- and reasonably priced. Grocery area is always fully stocked and fresh, on the pricier side but you're paying for quality. read more

Just came here to do a CRV refund and the Filipino cashier tried to turn me away saying the bottles I brought was not CRV eligible despite having in bold, large letters CRV CA right on there. I even showed it to her but she continued to argue. I asked her to ask her manager and she told me to stand to the side and proceeded to help the next customer....??? Note there are other cashiers working. She was not the only one open. She turns to ask the person behind her who I guess is a supervisor and he points to this placard right in front of her that says they accept CRV bottles for refunds. She finishes helping the customer and seems about to help the next one in line so I asked if she will help me now that she knows. She immediately snaps at me with barely concealed irritation that she needed to ask her manager and I replied calmly I was checking in since she did not address me after she asked her manager right in front of me. Even the supervisor turns and looks at her briefly. Incredibly rude and ignorant, learn to humble yourself when you don't know things and improve your customer service skill. If you can't handle being asked a question because of your poor communication, consider another work position, like a shelf stocker. read more

What fricken losers. Bought some cream, and it went bad. Had to go in and Armando said they couldn't take it back, and did t give me my bottle deposit either. Won't be going back here. I'll buy expensive at Draeger's. No wonder people Instacart!!! L o s e r s read more

Disappointed with customer service. Have been a customer for years. Prices are excessive. I specifically spoke with the manager about placing an order.. provided my contact information so that I could complete the purchase once it arrived and I was never called, which is unfortunate. read more

Cashier put a 'closed' sign on the belt as I stood there, next in line, with only 2 items. When I asked "you're closed?", he moved the sign closer to me, as though that was an actual answer. Walked past a busier cashier to the next line, only to be met with another closed sign. One cashier left. It was 11:45am ~ Memorial Day. Overpriced, with abysmal "customer service". read more

When you're in Burlingame, you know you're going to have to put up with some rudeness. However, the attitude here is extremely flirtatious. Sometimes, you want to simply want to get something from the deli and leave. Here, on the other hand, you have to wade through an onslaught of negging before you can get to the deli counter and even more negging from the clerks. The food itself is okay. The customer experience is like wading through an oceanic wave of insults. read more

I was looking for nice party toothpicks but couldn't find them. I asked a gentleman named John who went all over the store looking ,he was unreal. He found what I needed ! I am very impressed and really appreciate his thoughtfulness. read more

This grocery store has it all. Not only very helpful people work there but they go out of their way to assist you in finding whatever you need. Nice to have such a great store locally. read more

They do NOT turnover perishable items well. We bought some potato salad on 3.29 only to discover that it was best by 3.23, 6 days after the expiration date!! read more

My girl ALWAYS introduces me to the most amazing eats... Mollie Stone's was no different. Think Whole Foods with a "mom n pop" flair. Mollie Stone's offers natural, organic goods and prides themselves in selling high quality products purchased locally. With all that being said, it was a no brainer for my gf to hit them up and place a few party tray orders since she was hosting an intimate gathering. The spread included: orange & feta salad assorted cheese board assorted fruit platter assortment of wraps Everything was plated beautifully, everyone appreciated the cheese platter being clearly labeled, and the food was definitely fresh. Everyone ooh'd and aaahhh'd over every item. Kudos to the hostess with the mostest & thank you MS for coming through with some amazing eats. This place comes highly recommended- pricey but you get what you pay for!! read more

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Nice grocery store like the one in Palo Alto.Very attractive how the isle's are .Deli looks yummy. read more

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I come here pretty frequently for the hot bar or sandwiches, as my office is right across the street. As noted in some other reviews, this place is pricey like Wholefoods, but sometimes you get what you pay for. It's clean, and the employees have been nothing but friendly. I'll usually hit up the hot bar if I'm having a hectic day and need something fast. It's nice, convenient, and their menu changes everyday. Their Tikki Masala chicken, cabbage wraps, or taco's are usually what I'll get, but the questionable looking Chinese food isn't too shabby. Sandwiches are very good, but can be bit of a wait. I'd recommend the Tri-tip sandwich. read more

I find Mollie Stone's stuff expensive as hell but it is nice to window shop here. I mean anything here is about 3X the price at Safeway or Lucky but they have better quality. I love how their stores have high quality equipment and other food products. Spent what I believe was 30 mins just looking at their bento boxes. read more

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Great staff supper friendly, deli case is always clean fresh food. Chef was behind the counter behind counter chopping up fresh vegetables. Meat case and fish selections are fantastic, great selection of sushi. Fantastic sandwiches. Great supper market in the peninsula. Burlingame location!!! read more

The service here is impeccable, Ryan was very helpful and made shopping here easy. Definitely the kind of service you want. read more

Beautiful supermarket with plenty of nice parking and great location next to shopping/dining district. The Burlingame store looks better/brighter/newer than the San Mateo store, especially the hot deli section here. Haven't compared the prices between the two locations though. read more

Taking advantage of people is never good.. yesterday my friend and I went to get some groceries for him for his new place after we had a few drinks..I decided to get some dinner.. brought overpriced roasted chicken for almost $17.. not bad as having to pay for something charged for something I didn't buy.. check out the pictures read more

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Great store & very clean, but if you're gonna charge .25 for a paper bag, at least have the handles reinforced do they don't fall apart on the way home. Aldo, the Deli staff needs a little work on the overall attitude. read more

I had such a horrible experience in this store today! I was looking for Amy's beans and one of the employees couldn't find the refried beans, so I asked a customer and she took me right to the refried beans, which is in a different section from the other beans, which is fine, but just to get beans! The time it took...ugh. Then I went to pay for the beans (and my other groceries) and the assistant manager told me the employee should have found another employee to help me. How inefficient. Then he charged me too much. I told him the beans were on sale (the principle of the matter) and he didn't believe me so we walked over to the beans and he found I was right. Now I was mad, but still, very polite as I was taught to be. I told him however that Safeway would have given me the beans for free. He says to me, "You have to work a lot harder around here to get something for free." He actually said that to me. I'm doing just fine so I dont care about the price--what I care about is being treated so poorly. I will never ever shop at Mollie Stones again. They do charge a lot more than most, the customer service is terrible and their managers do not know how to treat customers or do their job properly, in my opinion. read more

Convenient location for sure. Great space with most, if not all, of your grocery needs. Friendly staff and lots of great options for fresh veggies and meats etc. I'm sure there are more affordable grocery stores in and around this local area, so if you can do so to gt better prices. But for being in the immediate area and for the convenience, this was a worth it stop for me. *accessible entrance* read more

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Mollie Stone's is the top grocery store in the area. Coming from someone who only shopped at Whole Foods before, I have had no issue transitioning to Mollie Stone's since moving to Burlingame. The produce is always fresh and the meat/seafood selection tops all other stores in the area. There's an upcharge for quality of food, but I'll gladly pay that any day to have the shopping experience that Mollie Stones offers. read more

A friend of mine bought me lunch from Mollie Stones. It was fast and convenient. Unexpectedly, their Salmon Teriyaki Bowl was absolutely amazing! Freshly made veggies and was cooked perfect with condiments. Loved it. It's healthy and delicious! Will come by here and check it out again next time. Highly recommend. read more

Mollie Stone's - Grocery Near Me - Burlingame, California

okay- I am now living back in the area and had experience over in Berkeley and Oakland and thought it would be so great to come back to Mollie Stones and um, NO! I know better now and this place is just not quite right! The prices are wayyy absurd and it's just a sad sad market. And, they never offer to double up on the paper bags. I know it's a small thing but they're truly just about getting as much money as possible for the least ... where to shop around here? read more

Mark was a great manager ! Too bad that he is retired now but good for him. He was so helpful and friendly and is greatly missed. The new manager,Michael, not so much ,so far at least. He hardly ever smiles , at least not what I have seen. And Mark never charged me for bags . I come in almost every day. But all cashiers must have been talked to and now there is a paper bag charge of $ .25 and if you need 2 it is .50 . That is just way too much ! And if you bring your own bag , you have to bag it yourself . I like Mollie Stones but this leaves a bad taste in my mouth. Hopefully somebody in management will see this review and have a talk with him. read more

Bought an item from their San Mateo store that was found to be rancid after tasting it and attempted to return to the Burlingame store (the one we normally shop at). They said their policy was not to accept the item because it was from a different store location. WTF? They're the same company. Never heard of such a ridiculous policy. Oh well.Their loss. I will only shop there if I know I can't get it elsewhere. Bye Bye Mollie. read more

Self explanatory. 2 garlic Bulbs $5. I understand the quality is good location and etc... but come on! Be ready to pay Not Premium but I Call it ridiculous prices. Unfortunately I didn't check my receipt. I feel like I got robbed. read more

Mollie Stone's - Grocery Near Me - Burlingame, California

As many others here have stated prices are just so inflated. What got me was a single yogurt for TEN DOLLARS, it almost hurt. Salad and hot bar should be reported, they need to get those "samplers" sorted. It's a careless health violation, they need to have security stationed. I wish my hate for them complete, but one precious item they are replete. Two stars for stocking my favorite cheese Le Secret, has me sailing on milky seas. read more

This Mollie Stone's isn't just overpriced but it has the worst customer service I have come across in all of my life. Not only are the employees rude but so is the management. Perhaps it makes sense that management would hire employees of their same caliber. To be specific, I'm going to name the employee I had the unfortunate opportunity to have come across. The employee that I engaged in a conversation with is called J, J is a very angry and rude person who clearly hates his job yet thinks he is above everyone. They were the one that answered to a complaint I had about a defective product I purchased from this location. I was at all times calm and kind about the situation at hand but J clearly decided to be rude and condescending for no reason at all. What happened to giving outstanding customer service Mr. J? Do they not train their employees at all anymore here? The least you could do is pretend at this point and be kind and courteous to the customer. It's really shameful that Mollie Stone's hires employees like J. It truly says a lot about this company, they just don't care about you or what you have to say! Oh, but they will gladly take all your money! J literally told me he had better things to do than to listen to what I had to say and practically didn't believe me nor was sympathetic about the problem I was having with a product. When I confronted J about his attitude and asked why he was being rude to me, he scoffed and denied the allegations. He basically had no problem gaslighting a customer and continue his awful mistreatment. I feel sorry for you Mr. J, I hope you don't have to experience unnecessary mistreatment like you did to me today. I also hope you actually find a job you like and learn proper customer service and to be a kind human being. To add to the matter, the manager, Fernando, is a piece of work too. Don't even bother talking to the manager cause he is also rude and of no help. They don't care about you as a customer here so I'd be careful if you come across these individuals! I hope YOU who is reading this review doesn't get to experience what I did, look out for these two. Who really knows, in the end maybe they can check their selves and improve their awful customer service.. or the least they could do is pretend. I think these employees forget that the reason they have a job is thanks to the customers who continue to shop there. I will no longer be shopping at this Mollie Stone's, this is it for me. The treatment I received from them is the worst I have come by, it's bad enough for me to say goodbye to this bougie grocery store. read more

Terrible customer service. I had to ask three different people where their minced garlic was. I finally asked a person in produce if they had garlic. They simply replied with "yes". I can't believe I had to follow up with "where is it?" That's like rule #1 of customer service. Show someone where the item is that they're asking for. He followed up with "it's where the garlic is." Okay...where's the garlic? And finally he points down an isle and says "do you see where those jars are?" Wow. Practically speechless after that and I can tell this place doesn't care about it's customers. It's about a half star away from losing all it's customers. I've seen it happen plenty of times before. read more

Before this last experience I had with J at checkout, I'd have given them a much higher rating. I'm a vet tech and I can say that I literally treat dog shit with more respect than he AND the store manager Fernando treated me. The weird part was J seemed real friendly with the person in front of me in line. It seems a little prejudice there J, hope that's not the case. I was told by an employee to come back and return an item I had purchased, when I get there after spending time and gas, J rudely and condescendingly tells me that he's not taking it back, and then Fernando comes and doesn't help at all. Not sure wtf your guys deal is with me, but that was a pretty shitty way to treat someone. You guys for sure lost another customer permanently. You guys should really change your lives if you don't like it. Best of luck with that. read more

Nice high end shopping store for grocerys. Everything is premium here. Got 2 donuts and a mexican glass coke for $4.79. The cole itself was $1.59 SUPER CHEAP considering the wack plastic bottle was more. Donut was fluffy and tasted premium. Not too greasy. read more

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I will say that prices on most things here are absolutely absurd...and this is coming from someone who lives in Hillsborough. $10 for 8 small roasted potatoes. $20 for a small spaghetti and meatballs dish. $7 for a freakin' baked potato. Reporting this place for price gouging during these trying times. read more

Mollie Stone's - undefined - Grocery Near Me - Burlingame, California

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