The owners & master mechanics David and Steve are very knowledgeable and professional. My first…read moretime at their shop 3 years ago was for inspection sticker. Very thorough and quick and got it done for the last three years there. All my maintenance will be done by them plus winterize it for the season before going in hibernation. I would recommend them as an is a independent motorcycle repair facility that specializes in Japanese and European brands ONLY!!! Thank you guys for all your hard and honest work. Niko Garoufalis

I was in need of a cycle (Vino) repair and while driving to work, I saw their sign posted outside…read morethe building. I gave them a call and immediately set up an appointment to check and fix my Yamaha Vino. The problem was that my bike had a flat and I could not drive to Phoenix. No problem! They showed up with a flatbed and picked it up for me. THANK YOU! They checked the scooter and called me with what they felt needed to happen for the repairs and other suggestions for better performance. They were so professional and did an awesome job.

Excellent service. Excellent communication. Loaner car…read moreavailable. Convenient location.

Angie was very friendly and welcoming. She listened to what I needed, what I was able to afford and…read moredidn't pressure me at anytime. She had the vehicle I was interested in ready and made every effort to make the whole process easy. Angie was awesome! I left feeling confident I had purchased from the right dealership. The finance department was great too. From start to end the best experience I've had purchasing a car. I would recommend them every time.

I Needed some tires and a belt to be ready for bike week . They went out of their way to get my…read moreharley ready on time . And what work i could do they handed me parts i asked for within two days . Ravex is my source for hd parts and service i dont have tools or the ability to do from now on. I cannot thank all of you guys in the store and shop enough. GUY T.

Good dirt bikes Over all great place…read moreEmployees are nice Dirt bikes are sturdy Great helmets and gear

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

It was the easiest and most pleasant service experience that I've ever experienced. A driver came…read moreto my house, dropped-off a brand new BMW X3 , took my car to the dealership for service and returned it the next day. All the while my service advisor, Garth, kept me informed of the process and expected pick-up and delivery times. Every aspect of the transaction was pleasant and competent.

DO NOT BRING YOUR BMW HERE!!!! Seriously. DO NOT. I don't…read morecare if you're desperate, you WILL leave the dealership with MORE problems than when you dropped the car off. I'm an honest young man, and I can promise you that these people are just no-good. On 03/25/2026 I brought my 2010 E83 X3 in for a free recall repair. I am a mechanic myself, and I have a high level scan-tool that I use to fix my own cars. I have 100% time-stamped proof that the car had zero BSD-related codes before going in for the recall repair. The only codes it had were for an unplugged Eccentric Shaft Sensor that was causing the car to idle awkwardly if it was plugged in. The car is ready, recall repair "went well" they said. I get 5 minutes away from the dealership in my car and THREE brand-new error codes I've never seen before pop up on my scanner. They were BSD faults, meaning the communication between the Engine Computer and the electric Coolant Pump/Oil Level Sensor/Alternator was somehow disturbed or damaged. THE TECHNICIAN WOULD HAVE HAD TO REMOVE 2 of those parts to complete the recall, because in my case, they HAD TO remove the oil pan to find broken bolts from the recall problem. I messaged their Service Manager/Advisor. I don't have anything against the guy, I just want this shirking-off and blameless demeanor solved. Me: "Hey, I have 3 new codes. Any way the technician maybe forgot something, or pinched a wire?" Advisor: "No. Those are completely unrelated." I really, really, REALLY regret taking his word for it. Today, 3 months later, the car is completely useless -- stemming from ONLY those BSD codes. Which, again, were incredibly likely (literally a 99.9% chance) caused by the technician performing the recall. Considering they were not there before the X3 went into the dealer for service. The 0.01% chance it wasn't their fault is just my inner mechanic and nice-guy nature trying to be fair. Let's be real, obviously it was the shop visit. You don't even need to have years of automotive repair experience to connect these dots. Earlier this week, the severe problems started with 16.0V voltage surges, caused by that BSD communication line being scrambled. I messaged the advisor and let him know that these voltage surges were causing other electronics to break, and I had to replace the alternator out-of-pocket. Then, this morning, the Coolant Pump completely gave out. Electronic Coolant Pump reading 0 RPM (it's completely dead). Car now cannot be driven or even operated for longer than 60-120 seconds without risking flash-boiling coolant, warping the cylinder head, and/or blowing the head gasket. BSD codes cause this by forcing the Pump into a default "safety" mode where it operates at 100% speed 24/7, because it's unable to receive BSD commands from the Engine Computer (DME). Over time this causes the electronics inside the pump to burn out from excessive heat, and it wears down the impeller's mechanical bearings. I messaged the Advisor again, using a bit of my own technical expertise to try and explain to him WHY and HOW this was VERY likely their fault. I wasn't rude at all, I was just straight to the point and technical in my analysis/explanation. I even thanked him several times for speaking with me and even considering taking a look at the car again. Well, now they're "not making any promises" and are only willing to look at it. Which means they need to "investigate themselves" to see if these problems were caused by the recall repair. I live a 3-hour drive away in the mountains near Sugarloaf. No way I'm towing the car 150 miles to have them act blameless and charge me up the wazoo. WE ALL KNOW what "Investigate" means. They have a bias and self-interest, just like any other business. You'll get this impression from reading the other reviews targeted at the service department. There is absolutely NO WAY they're going to fix this for me without trying to charge me some exorbitant amount, claiming the problems are somehow "unrelated". It's not rocket science. They want money.

Winter of 2025 I bought a contractor cap for my truck. Went in, asked for a price, someone took…read moredown all my info and what I was looking for, never heard back. After a couple weeks I went in person and stood there until they had to wait on me. Got a price and ordered the cap, had it installed, a window cage was missing that I paid for, I called, they said they would credit me. After a month, I had to go in person to force them to wait on me and credit me. Fast forward a year, my son came in and gave all his info to order another cap for our second truck. That was a month ago, still no answer! Go somewhere that actually wants your business, these guys just don't seem to care at all. Horrible customer service, but the install guys are nice and do a good job.

In my opinion you will be dissapointed if you shop for truck accessiories here. I order steps for…read moremy Bronco on 10/2/25. I was told they would be in by 10/18. I called on that day only to find the date was pushed out by two weeks. Every week after that I called, and no calls were returned. Finally when I got someone they had every excuse you could think of, even Trump. I explained my wife and I both walk with canes and the steps would be helpful for us to get in or out. I understand things get delayed however the person in the showroom was uncaring and his only answer was the same, " i understand your frustration", like he was reading from a script. The place is dirty looking. I could go on and on. As a fellow SUV enthusiast I felt you should know to avoid this place.

I've been to this shop for auto body work and they do a great job. I had some body work required…read moreand noticed they do auto repair too. This is a GREAT shop! They provide accurate estimates and stand behind their words.

As a veteran and woman senior citizen my scheduled appt on 9/11/2026 was denied after arriving…read morebecause my friend/pick up person was ill and unable to pick me I knew I needed to get the exhaust replaced so I decided to wait as I had no other transport. I was than told I would not be allowed wait and they canceled my appt and would reschedule if I could provide someone to pick me up. Keep in mind that there is a waiting area outside and I with a book and going to wait but was denied service that day (9/11) by the owner.