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    Profile Powersports

    2.0 (4 reviews)
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    MOM’s Topsham

    MOM’s Topsham

    (3 reviews)

    I brought my bike in for several services, including replacing the fork seals. The service team was…read morefriendly, kept me updated throughout the process, and was easy to work with. While they were working on the bike, there was a minor, non-critical accident. What stood out to me was that they were upfront about it right away. They didn't try to hide anything or make excuses, and we were able to work out a solution that was fair for everyone. Mistakes can happen anywhere, and I really appreciated their honesty and professionalism in how they handled the situation. Because of that, I wouldn't hesitate to bring my motorcycle or other powersports equipment back to them in the future.

    CAUTION THIS DEALER WILL SELL YOU A MACHINE THAT HAS A LIEN ON IT AND STRING YOU ALONG FOR MONTHS…read moreAND THE OWNER OF THE DEALERSHIP COULDNT HAVE CARED LESS! 4 MONTHS TO GET TITLE! Buying a motorcycle from this dealer could not have gone worse. I bought a motorcycle for $8500 on June 5th 2021, they said the bike still had a lien on it from the previous owner so they didn't have the title on hand at the dealership, and that they would get the title to me in the following week. I said Ok and rode the bike home to MA. Weeks go by and still no title, more weeks and many phone calls go by and still no title. finally they tell me the bank "lost the title" and they would have to get a new one through the state of Maine and they would keep sending me temporary Maine plates so I could at least ride the motorcycle I was finally so fed up I called the Maine BMV myself to inquire about the status of the title, they told me that the previous owner had still not requested a new title (this is now almost 3 months after buying the bike!). I relay this to the dealership and they said "the paper work was done wrong and the owner was waiting for a call back from the Maine BMV"(THIS WAS A LIE). A couple more weeks go by and I call the Maine BMV again to find out that a new title has been requested and is on its way to the pervious owner, to then be sent to me. This whole process had now taken so long that my bank was going to put my loan in DEFAULT because they didn't have the title as collateral so I was basically forced into paying off my loan 2 years early for 4500 dollars. The title finally arrived last week and I was able to finally register the bike today 09/29/2021 NEARLY 4 MONTHS AFTER BUYING THE BIKE. This experience with this dealer could not have gone worse, I was not refunded any money for all this hassle, wasn't offered any type of discount on future products, service, apparel or anything, when I spoke to the owner he couldn't have cared less and just shrugged me off over the phone. Nothing was done about my issue unless I called and harassed them to do something. If I could rate zero stars I would.

    Profile Powersports - motorcycledealers - Updated August 2026

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