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    Steam Master Cleaning

    4.4 (45 reviews)
    Open 7:00 am - 9:00 pm

    Services - Steam Master Cleaning

    Grout cleaning

    Steam Master Cleaning Photos

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    Reviews With Photos

    After
    Jessica O.

    Peyton did an amazing job with my carpet cleaning! Steamed and cleaned very professionally. Peyton took the time to explain the process of the carpet stains.

    Rug (Before/After)

    I had a great experience with Steam Master Cleaning. Mr. Payton Fuentes was extremely helpful, informative, and considerate throughout the entire process. He took the time to thoroughly explain what he was doing, what he found, and how to properly maintain everything moving forward. The cleaning itself was very detailed and thorough. He made sure every area was properly addressed and even left a spot remover to help with any future spills, which I really appreciated. You can tell he takes pride in his work and genuinely cares about providing quality service. I highly recommend Mr. Payton and Steam Master Cleaning if you're looking for professionalism, transparency, and thorough results.

    Carpet cleaning

    Kevin was very professional,and he made an excellent presentation and he did a great job of cleaning my carpet. I will use this company again

    Steam Master Cleaning arrived on time to clean my sofa. David M and Daniel S were professional and did an amazing job! They looked at the condition of my sofa, provided an estimate and moved forward with the cleaning process. They were able to remove several stains, apply Stain guard, and ultimately made my sofa look brand new! Thank you!

    Vehicle carpet
    Claudia B.

    We were in the hunt for a company that could clean a stubborn milk spillage in our car and luckily my husband came across this company online. They reassured us they could help fix our problem and we got an appointment as early as the following morning. Dylan Garrett was very professional and friendly, he answered all of our questions throughly leaving us with a clear understanding of our service. He did an incredible job in cleaning our vehicle's carpet and getting rid of that horrible milk smell. He gave us such a great deal as well which was amazing given that most car detailing companies weren't able to do the same service or overcharged us like crazy. We are beyond satisfied with our service and definitely recommend this company!

    After!
    Amanda M.

    Our laundry room brick floor gets high traffic and the dogs bring in a ton of dirt. So many companies do not offer brick cleaning so it was nice to have someone ready to tackle the job. Bryan was informative and helpful to determine the best cleaning process for our needs. The end result is very refreshing now that it's been cleaned and sealed! Looks much better! Thanks guys! dogs bring in a ton of dirt. So many companies do not offer brick cleaning so it was nice to have someone ready to tackle the job. Bryan was informative and helpful to determine the best cleaning process for our needs. The end result is very refreshing now that it's been cleaned and sealed! Looks much better! Thanks guys!

    Before photo

    David did an awesome job on our tiles and grout sealing. He was very friendly and professional!

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    1 month ago

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    2 months ago

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    14 days ago

    Very professional and thorough with cleaning carpet and tile. Dylan and Hector were great!

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    3 months ago

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    10 months ago

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    9 months ago

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    4 months ago

    Payton Fuentes did such an amazing job !! I would definitely recommend him 10/10 !!!

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    7 months ago

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    5 months ago

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    6 months ago

    Great job cleaning my carpet. David did an outstanding job very professional service

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    3 months ago

    Fabulous job on our couch, loveseat and recliner. Clean and smell great! Highly recommended!!

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    7 months ago

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    4 months ago

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    11 months ago

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    11 months ago

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    7 months ago

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    1 year ago

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    9 months ago

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    2 years ago

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    1 year ago

    Rudy G. Provided great customer service and honesty. I look forward to using Steam Master Cleaning in the future.

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    2 years ago

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    1 year ago

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    2 years ago

    My man Alex Guerra was great! He was very personable and his work was as good as he claimed. I'd work with him again with my other homes!

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    3 years ago

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    Page 1 of 2

    Ask the Community - Steam Master Cleaning

    Review Highlights - Steam Master Cleaning

    From my call to Michelle to set up the appointment to the technician David who arrived on time and did an ANAZING job!

    Mentioned in 7 reviews

    Read more highlights

    Houston Groutsmith - Cleaned and sealed shower floor

    Houston Groutsmith

    (31 reviews)

    The Heights

    WOW! WOW! WOW! I wish I had some pictures to share of how my shower looked BEFORE, and NOW! Oh my…read moregoodness!!! I can't believe how great my shower looks!! The technician, Chris, rocked it!!! No more icky brown goop, no more soap scum on my tile, and no more stuff on my glass shower door! It literally looks like a new shower! When Julie quoted me the price, I had a little sticker shock. But decided it had to be done, and I'd read their reviews, which were good, so I sucked it up and said, "let's do it". Chris showed up on time. He was super fast! And the job was excellent! If you've got caulk and crap breaking up around your tile, and goopy stuff that just won't come off no matter how hard you clean, call these guys! Seriously! Worth every penny!!!!!

    AVOID THIS COMPANY AT ALL COST!!!! I spent a thousand dollars $1000 to get all my bathrooms grouted…read moreand sealed. a couple months later the grout has completely failed. They gave an unreasonable excuse of house shifting??? This is a similar excuse seen in other reviews. They are scamming people and charging way too much for grout! I will be contacting my lawyer to see if I can recover my money from these scumbags!! BUYER BEWARE Update to Julie S. Comment: Julie S. Is lying, they didn't get back to me. I messaged them for over a week and they deliberately ignored me. They just want to collect your money and run. Very unprofessional in they way they handled the entire process. They made lame excuses for the bad grout job, didn't stand by their work, asked for more money, then ignored me when I asked questions and asked them to come back out to fix it. Here is the text message to prove it.

    The Grout Express - Grout Cleaning & Epoxy Color Sealing

    The Grout Express

    (7 reviews)

    Galleria/Uptown

    I truly didn't want to write this review, but at this point, it feels like my only option…read more I reached out to Stephen at The Grout Express to resurface the travertine tile and redo the grout in my master bathroom. Our initial communication went smoothly, and I was quoted $1,100 for the job, scheduled to begin on May 29. In hindsight, Stephen did seem a bit pushy about securing a deposit, which should have been a red flag--but I went ahead and paid a $240 deposit via Zelle on May 24. The evening before the scheduled job, I hadn't heard anything, so I reached out to confirm the appointment. Stephen replied with an arrival time, but then messaged me the next morning at 7 AM saying he had Covid and wouldn't be able to start. He offered a refund or the option to reschedule. I chose to receive a refund and asked to be contacted when he was feeling better to reschedule. Unfortunately, it's now June 5, and despite multiple follow-ups and repeated assurances, I still haven't received my refund. I was told it would be returned by 3 PM today--again, nothing. This experience has been incredibly disappointing. I urge anyone considering The Grout Express to be cautious. If a deposit is required, avoid using payment methods like Zelle that offer no protection. Use a credit card so you can dispute the charge if necessary. I trusted this business, and now I'm left chasing a refund for a job that never even began.

    Steve, the owner, did a great job with the initial tile cleaning--credit where it's due…read more Unfortunately, that's where the professionalism ended. After waiting the full recommended time to shower, the grout shrank immediately. He came back under his "warranty," and the exact same thing happened again. From there, it was a full-on ghosting act. Here's the list of 11 missed appointments, cancellations, and excuses: April 25 (AM): Canceled - "Issue at son's school" April 25 (PM): No Show - "Still at school" April 27: No Show - "Flat tire" May 12: No Show - "Delivery running behind" May 13: No Show - "I thought we said Wednesday" May 19: Canceled - No reason May 20: No Show - "Picking up epoxy" May 23 (AM): No Show - Promised afternoon May 24 (PM): No Show again May 29: No Show - Technician was coming (Steve "hurt his back and is out for a month") May 30: No Show - Same "technician" who doesn't exist, but this time Steve said he'd issue a refund After promising that refund for over a month, blaming the delay on his phantom "office manager" and asking things like "Has it come through yet?"... he changed his story. He then claims he wants to "contract the work out" instead. When I declined, he responded with 'since you're refusing, I'm not giving a refund.' This "contracting out" excuse was already tried once with the imaginary technician. Now, in a last-ditch effort, he claims I have structural damage, which he and I both know I don't have. I re-grouted the area myself after all this drama... and I'm a rookie! It looks and holds just fine. Bottom line: tile cleaning was good, but the follow-through was a disaster. Steve makes promises, dodges accountability, and fabricates stories. If you're considering The Grout Express, know this: once he's paid, you're on your own.

    Upfront Home Services - Tile and Grout Cleaning

    Upfront Home Services

    (49 reviews)

    As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

    I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.

    Steam Master Cleaning - carpet_cleaning - Updated May 2026

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