Steam Master Cleaning

These guys cleaned our air ducts and dryer vents for our condo building - 6 units total. Chris…read morecoordinated everything by text which made it easy. Crew showed up when scheduled and knocked out all units efficiently. Pricing was competitive for the amount of work. Tenants were happy with how professional they were. Will use for annual maintenance.

From the owner: Cloverland Duct Cleaning stands at the forefront of Houston's indoor air quality revolution,…read moreleveraging advanced HEPA filtration systems and cutting-edge diagnostic technologies to redefine residential and commercial air duct cleaning standards. Since 2006, this locally-owned enterprise has pioneered data-driven approaches to HVAC system optimization, incorporating thermal imaging and airflow analysis to deliver measurable improvements in energy efficiency and air purity. Under Chris's visionary leadership, the company has embraced emerging trends including smart home integration and IoT-enabled monitoring systems that provide real-time air quality metrics. As Houston's climate challenges intensify, Cloverland's commitment to sustainable cleaning methodologies and eco-friendly antimicrobial treatments positions them as industry thought leaders. Their comprehensive approach combines traditional craftsmanship with innovative technologies, establishing new benchmarks for indoor environmental health solutions across Greater Houston's diverse residential and commercial sectors.

Air Duct Conditioning

Quick and reliable service . Courteous and knowledgeable technicians made the entire process…read morestress-free . Affordable pricing for top-notch air duct and dryer vent cleaning. Thank you .

From the owner: If your AC air ducts and opening get dirty or are infected with bacteria, pet dander fungus, moulds…read moreor any other air pollutants, then the vents or the openings are bound to carry these elements into the air of your home thereby hindering the breathing process of your entire family. Everybody is well aware of the potential hazards these pollutants can cause such as common cold, bronchitis, and asthma or dust allergy.

Houston Air Duct Cleaning

Every time the furnace came on, the vents made an orchestra of rattles, whooshes, and groans. It…read moresounded like the system was protesting retirement. Your crew treated the noise like a clue, opening vents, checking connections, and showing us the chunks of debris and loose covers causing the chaos. After a thorough cleaning and tightening, the system now runs so quietly that we only know it's on because the house feels comfortable. You turned a noisy headache into quiet, reliable warmth.

From the owner: Houston Air duct cleaning company utilizes the most advanced equipment to perform quality service…read morefor our clients.

Oops! Steam Cleaning

2.8

(103 reviews)

I have used oops for years to clean my carpet. People can't believe how old my carpet is. Regular…read morecleaning is the answer to maintaining your carpet in good condition Thanks Oops!!

Moreno and Jace were fantastic carpet technicians They were attired in Oops uniforms , punctual and…read moreinterested in helping my family

Elite Attic Masters

(13 reviews)

I had such a great experience with these guys. They went above and beyond to make sure not only my…read moreAC unit was cleaned and safe, but that my pets and I were protected from any contamination during the process. They explained everything clearly, worked efficiently, and gave me real peace of mind. It's not often you find a company that truly cares about your home and your pets, I highly recommend them.

Mr. Guy maintained a close communication about the date and time of his arrival, and I think he did…read morea good assessment of the price of the service prior to me confirming my acceptance of the offer. That meant: no surprises, no last minute fees, etc. Service was quick and punctual. I would definitely hire this service again.

Dust Busters Duct Cleaning

My husband had been complaining for a while that our house smelled musty and that he wanted to get…read morethe air ducts cleaned. Our contractor hooked us up with Eduardo at dust busters duct cleaning and he and his crew did a great job. Eduardo walked me through the whole process and was very communicative throughout the cleaning. They also cleaned out our dryer vent, which, oooooh buddy, was a good reminder that we need to have that done every year! I was worried that the whole process would cause a mess or a dust storm in the house but they left it as clean as they found it and now it smells like a brand new home. The process was not quick but it was extremely thorough and I highly recommend their services.

From the owner: What’s special about my business is the name , DustBusters it’s like GhostBusters but instead of…read moresuctioning ghost into a vacuum we are suctions all the dust , lint , dirt, microbi growth that frowns in your home . We help you breath clean and fresh air .

Evergreen Wood Flooring

(33 reviews)

We hired Evergreen Wood Flooring to complete two separate jobs for us. The first job involved…read morerepairing the (super noisy) subfloor in my home office. The second job involved replacing certain boards in our guest bedroom that were lifting up and not sitting flush. Both of the jobs required re-installing engineered wood flooring. Rudy was very responsive and reasonable with pricing. The team (led by Rodolfo) was punctual, experienced, and efficient. I appreciate the team members' thoughtfulness and their taking extra care to make sure that, after they completed a job, everything was how it was prior to their starting the job. We are very happy with the outcome of each job. This is a great family business that I will absolutely hire again in the future. We would highly recommend Evergreen Wood Flooring to anyone.

Had a great experience with Rudy and the Evergreen Wood Flooring crew at my rental property in…read moreHouston. They handled a hardwood floor installation and also refinished it to match the rest of the floors in the house -- and honestly, you'd never even know it wasn't all done at the same time. Everything blended perfectly. Super impressed with the attention to detail. Rudy was easy to work with, kept things moving, and the crew got the job done efficiently without cutting corners. Solid work all around. Would definitely recommend

Pure Clean Solutions HTX

(5 reviews)

Tania from Pure Clean Solutions HTX has been amazing. She's cleaned both my home and my tire shop,…read moreand every time she shows up, the place ends up looking way better than I expect. She pays attention to the small things, works carefully, and you can tell she really cares about doing a great job. My house felt fresh and calm, and the shop looked cleaner than it ever does. She's easy to communicate with, reliable, and just genuinely good people. I'm grateful for her help and I'd recommend her and Pure Clean Solutions HTX to anyone. THANK YOU!!

I recently hired Pure Clean Solutions HTX for a deep clean of my Houston home and I was blown away…read moreby the results! From the moment they walked in, the team was professional, friendly, and delivered the most thorough deep clean I have ever seen. Every corner, every surface spotless! If you're in the Houston area and need a reliable maid service, move-in/move-out cleaning, or recurring cleaning schedule, these are your people. They're affordable, and treat your home like it's their own. When I say deep clean, I mean it, Pure Clean Solutions HTX sets the standard for house cleaning services in Houston, Katy, Sugar Land, and the surrounding areas. Ask for Rolando, this is a crew I can definitely recommend amongst my friends and professionals.

AquaTec The Steam Cleaning Professional

(109 reviews)

I have been wanting to get my carpets cleaned for a while. Did a review search and AquaTec had very…read moregood reviews so I decided to try them out. Did not disappoint. Was on time, very professional and did not try to offer me additional services. I give this company a 5*. If you are in need of carpet cleaning I highly recommend.

Ivan was available on short notice. His crew arrived on time and were very professional. I…read morerequested carpet cleaning, tile and grout cleaning and sealant, air duct cleaning and dryer vent cleaning. Ivan told me what I needed to have done as far as air duct cleaning. I was ready to have the entire ductwork system cleaned but he was honest and pointed out the main area to clean. He could have made more money telling me several sections needed to be cleaned. That was impressive in and of itself. Speaking of impressive...the end results were very impressive. A 15 year old home turned into a new home!! All the great reviews were correct. You won't go wrong hiring AquaTec!

Floor Coverings International Of Houston Heights

4.8

(96 reviews)

Reinel, Oscar, and the entire team at Floor Coverings International did an absolutely phenomenal…read morejob installing the new wood floors on our third floor and the staircase leading up to it. From start to finish, the entire experience was seamless, professional, and incredibly well executed. Reinel and Oscar were fantastic to work with. They took the time to ensure every detail was done with precision, and the quality of their workmanship truly shows. The installation on the staircase in particular required careful attention and skill, and they handled it flawlessly. Their team was punctual, respectful of our home, and kept the workspace clean and organized throughout the project. The finished result completely transformed the space, the floors look stunning and the craftsmanship is outstanding. If you are considering new flooring, I cannot recommend Reinel, Oscar, and the team at Floor Coverings International highly enough. We are absolutely thrilled with the final result.

OMG!!! Once AGAIN (2nd. time), my husband and I are extremely pleased with using Floor Coverings…read moreInternational! I regret not having the before images of this room. Please look below to see some of the results of the after images!! We are in the process of clearing this room for a makeover. BUT, we love our new floor! Reinel is so awesome and kind to drive to our home and provide a consultation/estimation of cost. Then we had the blessings of Fabio and Guillermo clearing and installing the floor at a level of extreme professionalism! The arrived on time and took time to neatly complete the job to our liking!! They clear the room carefully and neatly installed the new flooring, paying strict attention to details! The end results are always exceptional! I'm SO happy I found this company!! We highly recommend Floor Coverings International for any and ALL your flooring needs! Call today!!

Aaron's Dryer Vent Cleaning

(73 reviews)

I contacted Aaron's Dryer Vent Cleaning with some hesitation because my previous experience with…read moreanother company had been frustrating--they sent a salesperson instead of a technician and tried to upsell a $5,000 service unrelated to the dryer vent issue I needed addressed. When I found Aaron's Dryer Vent Cleaning on Yelp, Jose, the grandson of the founder Aaron, responded promptly even after 8 p.m. He provided a reasonable estimate, confirmed that there were no hidden fees, and scheduled an appointment for 1-2 p.m. the next day. He arrived on time and completed the work diligently, including locating the exterior vent termination on my roof. The entire area was left clean and tidy, and the dryer vent is now functioning properly. I feel genuinely relieved after this experience.

Responded very quickly to my service request and scheduled to come out the next day. They arrived…read moreright on time and provided friendly and efficient service. Fixed my issue same day at a reasonable price. Very satisfied with their service and will use again. Highly recommend!

AAA Carpet Repair & Installation Service & Sales

See more unrecommended reviews

(39 reviews)

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

Hats off to AAA Carpet Repair and installation team for going an amazing job installing new carpet…read moreon our stairs. Oscar and his team are very knowledgeable about the product and the overall work required for the carpet replacement. I would definitely reach out to AAA carpet for my carpet needs. Thank you to Oscar and his team!

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Cassandra L.

5 months ago

I had a wonderful experience with this steam cleaning service, especially with our technician Erick I. He came out the day before to provide an estimate and took the time to thoroughly explain everything in a way that was easy for us to understand as first-time customers. That level of transparency and patience really stood out and made us feel confident moving forward. Erick also made sure we selected the right services for the items we needed cleaned. At our request, he returned the very next day and did an absolutely immaculate job on my couch and rug -- items I honestly thought were beyond saving. Seeing the results was amazing. He was professional, detailed, and very personable throughout the entire process. It's rare to find someone who takes this much pride in their work and truly cares about customer satisfaction. I highly recommend Erick and this company to anyone needing steam cleaning services! read more

Floyd L.

1 year ago

Steam Master Cleaning wasn't my first choice but it ended up being my BEST choice. I initially setup an appointment with a reputable " Steemer" but they came across unenthusiastic to do the job and they also stated that their hoses weren't long enough. So I ended up calling Steam Master Cleaning. David and Diego arrived promptly and gave me an estimate shortly after arrival. David was clear, concise and very professional. His level of expertise and knowledge about carpet and stains was top tier. Both gentlemen assembled their equipment efficiently and quickly. The results were beyond my expectations. The stains I thought would never be removed were completely gone. Dave and Diego deserve a raise, promotion and recognition for the miracle they performed on my carpet. I will recommend this company to everyone going forward. BIG THANK YOU!!! read more

Sharon A.

1 year ago

The two young men who came to clean my carpet were extremely polite and friendly. They explained all what was needed to be done without any sales pitch it was geniune. They did an excellent job of getting all the stains out of the carpet. After they had put everything back in the truck I remembered I had two chairs that needed to be cleaned. When I brought it up they didn't miss a beat they didn't complain and say mam I already have the truck loaded. They immediatley took the hoses out and cleaned the chairs perfectly. Thank you to David S. and Tyler B. for doing an excellent job in making my carpet and charis look beautiful . Also It was a very positive experience woring with you two, you both are the kind of employees any company could love to have. Thank you read more

Claudia B.

1 year ago

We were in the hunt for a company that could clean a stubborn milk spillage in our car and luckily my husband came across this company online. They reassured us they could help fix our problem and we got an appointment as early as the following morning. Dylan Garrett was very professional and friendly, he answered all of our questions throughly leaving us with a clear understanding of our service. He did an incredible job in cleaning our vehicle's carpet and getting rid of that horrible milk smell. He gave us such a great deal as well which was amazing given that most car detailing companies weren't able to do the same service or overcharged us like crazy. We are beyond satisfied with our service and definitely recommend this company! read more

Mariah A.

3 months ago

Payton Fuentes did an amazing job helping me tackle a cat urine problem that I honestly thought was hopeless. I had tried enzyme cleaners, vinegar, and even a carpet cleaner myself, but the smell was still there every time I walked into the room. Payton was thorough, professional, and clearly knew exactly what he was doing. He took the time to locate the affected areas, treat them properly, and explain the process to me. The difference was immediate. If you're dealing with pet odors and feel like you've tried everything, I highly recommend Payton. He saved me from what I thought was going to be a very expensive carpet replacement. Great communication, punctual, and genuinely cared about getting the job done right. read more

Sheryl T.

3 months ago

I called these guys in a slight panic. I procrastinated for a change and was trying to find some carpet cleaners that would be able to get me in with a same-day appointment. They made it happen! The technician, Payton, arrived on time! That was a great start! He is very knowledgeable about stains in carpets, and the chemistry behind it! He was also very careful with where the hose was laying downstairs while he was cleaning the upstairs. Another bonus! I've had other carpet cleaners come in, and the hose that they had strewn across the living room, was doing the northside rake to all my tchotchkes! He was very nice and professional as well! He went above and beyond! I appreciate it read more

Ceci K.

1 year ago

I recently hired David from Steam Master Cleaning, and I couldn't be more satisfied! He cleaned my carpets thoroughly both upstairs and downstairs, including the stairs themselves not to mention the marble tiles. He also went above and beyond by cleaning the guest room and bathroom, all at a very reasonable price. David is quiet, respectful and incredibly focused. He just got straight to work without any hassle. By the time he was done, my home looked and smelled fresh absolutely ready for guests. If you're looking for a dependable, no-nonsense professional who delivers great results, I highly recommend David and Steam Master Cleaning. I'll definitely be calling him again! read more

Sa'Vonna C.

5 months ago

I recently had water flood into several areas of my home, and Payton F from Steam Master Cleaning came out to help. He brought the equipment needed to extract the water from my carpets and prevent mold, and he did an excellent job. Payton was thorough, professional, and took his time to make sure everything was handled properly. You can tell he really cares about the quality of his work. I highly recommend Payton and Steam Master Cleaning if you ever find yourself dealing with water damage or any carpet needs. read more

Sharie D.

3 months ago

We greatly appreciated bringing Steam Master Cleaning back to clean and treat spots that were left by pets. Payton Fuentes provided the quote for the work and helped us find the right selections to work with our budget. He did great work and was very cautious regarding what the history of the cleaning products we used before so we would be insured to not have any issues with their treatment. We definitely will have them back again when needed. read more

Ofonime N.

5 months ago

I had my carpet shampoo yesterday by David Molina, and he did an amazing job. He was very professional and worked really hard on some of the stains on the carpet with great results. I'd definitely use steam master cleaning again. job well done! Thanks to the team over there from the scheduling lady I spoke to, to the person that called me to follow up and see how the service went. Great company. Deserves a review and customer support. read more

SuruchiS G.

2 months ago

morning! yesterday I had a great experience with the Steam Master team. Andrew was prompt, professional, and took the time to explain the cleaning process before getting started. he were able to lift out several stubborn stains from my carpets and couch, leaving my living room looking and smelling brand new. great consistent experience...recommend them for anyone needing a deep clean!thank you Andrew. read more

Luz R.

2 months ago

hired for carpet cleaning service. Both Payton Fuentes and Joseph were very professional, provided a fair quote quickly after inspecting the whole house to make sure to recommend the right chemicals and treatment for the carpe. Treated the stains and other spills and even took care of other chemicals left from the last company that came to clean the carpe. Overall I was very satisfied with the service read more

Andrea R.

2 months ago

Payton Fuentes provided exceptional water extraction service. He was professional, efficient, and incredibly thorough. He documented his work with photos, kept us updated every step of the way, and always checked with us before taking action. He clearly takes pride in his work, solved several issues, and helped prevent future problems. We couldn't be happier with the service and highly recommend him. read more

Miguelangel B.

3 months ago

I just wanna say thank you guy for sending Payton and Chris to my house to clean my forniture. What they had done was fantastic. Payton has a lot of potencial for this kind of job checking on every single detail. I highly recommend Steam Master Cleaning. The price was affordable and the most important it was worth it. Always ask for Payton and Chris to do the job they are a great team. read more

Brad J.

1 month ago

Payton and Kyle were excellent. They were available for same day service, arrived early in the given time frame, went through my options and gave solid recommendations for the pet stain, and the carpet has never looked or smelled better. Both gentlemen were very nice and made sure everything was cleaner than when they arrived. Steam Master Cleaning Houston now has a loyal new customer read more

Dawn F.

1 month ago

Ali Kamal was very professional and knowledgeable and worked with me finding the service I needed at the price I wanted. He worked efficiently to complete the cleaning of my carpets in my home and did not leave without giving me further instructions on how to keep my carpets looking nice. My carpets turned out much better than expected and left a clean fresh smell in my home. read more

Layla G.

2 months ago

today (June 25th) we had Xavier and Justin steam clean at Palace Social's alley and I must say the service was quick and friendly. Im not sure what time they got here as I didn't ask that much but they tipped our employees and cleaned after themselves as well and that alone is a sign of good character. Make sure you pay it forward to these young men because it is well deserved read more

Marvin P.

5 months ago

Payton did an amazing job with doing an upholstery service on my white couches. He was able to get bile stains out of my couch from my dog who recently got sick and left multiple deep stains within the couch. He managed to get out both cat urine and it's smell and any cat owner knows how much of a feat that is!!! I'll definitely be hiring Payton for any future services. read more

Yury I.

29 days ago

Great group of guys: I initially had an inspection with Joseph, explained everything, was professional, and a pleasure to talk to; since I live in an apartment, a mobile unit was required so I was scheduled for the following day. Kyle and Payton did the mobile clean, also explained everything to me, were professional, and did a great job. Couch took about a day to dry. read more

Aysha K.

2 years ago

My dog vomited on my carpets the other day and the technician Chris was amazing and very professional. He was able to get out the vomit stains and even did a pet treatment on my carpets and stairs. It was a little pricey but well worth the service. My carpets look brand new. Thank you Steam Master Cleaning and Restoration company and Thank you Chris the technician. read more

Steam Master Cleaning - carpet_cleaning - Updated August 2026

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I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

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Reached out to Peter Steamer for a quote on deep cleaning my furniture and the owner Pierre…read moreresponded immediately, even though it was 7pm. Asked some questions about the process and chemicals, experiences, etc and was able to book him for the next morning at 8am! Pierre was on time and texted me to let me know when he was on the way (wonderful!), and he did an excellent job cleaning my couches and chairs. I have two dogs, a cat, and two kids so you can imagine how gross these pieces get! He brought all his own equipment including towels for the floor and water for the machines. He got right to work and was finished in just about 2 hours. He shared that he worked 10 years in a name-brand furniture store specializing in upholstery cleaning before starting his own company. You can tell he knows what to do when he first checks out your furniture before starting to clean. Pierre cleaned up all the furniture and it looks and smells great now, you wouldn't know we have pets just by sitting on the sofa. He gave a competitive quote and his timeliness and results speak for themselves.

Quick Nick

(129 reviews)

BEYOND FIVE STARS! I…read morehave to give a HUGE shout-out to Josh with Quick Nick the Ultimate Cleaning Service. But honestly, my experience with this company started before Josh ever walked through my door. I initially called to get a quote, and shortly afterward I received a callback from Nick himself. That first conversation immediately stood out. Nick took his time, listened to what I was looking for, explained the services in detail, answered my questions, and never made me feel like I was just another customer he needed to rush through to get to the next appointment. That kind of customer service is rare these days. The name "Quick Nick" had me thinking you guys were going to come in like Flash Gordon--fast in, fast out! Or even Wonder Woman, spinning around, cape flying off, and suddenly--she's gone! But you definitely proved that quick doesn't mean rushed! When Josh arrived, he continued exactly where Nick left off. He was professional, respectful, thorough, and clearly took pride in his work. He didn't just come in, "do the carpet," and leave. He took the time to make sure the job was done right and that I was completely satisfied. That's what really impressed me about Quick Nick the Ultimate Cleaning Service. They may have "Quick" in their name, but there is absolutely nothing rushed about the quality of their service. The pricing was also very reasonable, especially considering the level of service and attention to detail. I can honestly say I will be a repeat customer. From the first phone call with Nick to the finished job with Josh, the entire experience was professional, personal, and customer-focused. This is how you run a service business. Five stars honestly don't seem like enough! If you need your carpets cleaned--or any of the other services they provide--I highly recommend giving Quick Nick the Ultimate Cleaning Service a call. Nick and Josh, thank you for taking care of your customers the way you do. It definitely shows!

I was impressed with the carpet cleaning! Josh N. did an amazing job cleaning our Berber carpet and…read morestairs. So many stains came out that I honestly didn't think would! Everything looks fresh, clean, and smells absolutely amazing. Josh was also super nice, courteous, and professional. He was prompt, right on time, and took great care while working in our home. I couldn't be happier with the results and would definitely recommend Josh and this company to anyone needing their carpets cleaned!

Dsteamer

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We recently had Dsteamer clean the carpets in our 4 bedrooms and stairs, and they did a great job…read more DJ, the technician, was very professional and knowledgeable. He explained everything clearly and let me know that adding a stain and odor treatment would be the best option to help remove some of the more stubborn stains from the carpet. The service was fast, efficient, and the results looked great. I also really appreciated Adrianna's follow-up, she checked in a couple of times and was very patient through phone communication while I was arranging the service. They were actually the only company that consistently followed up on my request. Overall, a great experience. I definitely appreciate their professionalism and customer service.

H-Town Steam

4.7

(169 reviews)

Very professional, punctual and affordable. I recommend booking your carpet cleaning services with…read moreH-Town Steam

Over a year ago, I requested quotes on Yelp for sofa cleaning. (Side note: if you've never used the…read more"Request a Quote" feature on the app, you should -- send one inquiry and Yelp forwards it to multiple companies for you.) Of the quotes I got back, H Town Steam was the most competitive. I didn't end up booking at the time, but circled back a few days ago and asked them to confirm the pricing from before. They responded right away and I got it scheduled. We had to adjust the timing a couple of times, but they were responsive and accommodating throughout. Shai showed up and did a great job on the cleaning. There was a small discrepancy between the price I was quoted and what he had on hand, so I flagged it and showed him my conversation with their sales rep. He called management on the spot and got it corrected immediately. Great first experience overall -- I'll definitely use them again.

Thumbs Up Steam Cleaning

4.5

(2 reviews)

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Very respectful service and quality cleaning. We feel that we received what we paid for.read more

Upfront Home Services

4.5

(49 reviews)

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Busy Bee Carpet Steamers

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(157 reviews)

They did a great job. We were very pleased with their services. I will hire them again for sure.read more

I needed to get my carpet cleaned last weekend. I used Yelp's contractor function from my…read moresmartphone, Two out of 5 carpet cleaners responded. Ryan at Busy Bee responded so quick before I got a chance to do research on the selected vendors. Just took a few sentences, I began to like his personality and direct answers. It appeared as what the website and other reviewers said. I quickly made a decision to hire this vendor. Ryan and his crew arrived at the specific time, after 3 pm because of errands on a Saturday afternoon. Gave me the quote as described on the chat. They took care of the master bedroom and a small portion of tiled bathroom. He left me an instructions for drying time. I also asked about the cost for cleaning they walking closet in the master bedroom. I skipped this time because I used it to evacuate the furniture from master bedroom. Busy Bees Carpet Steamer is based in Cypress area. My house is south end on the map. They are so nice. I'm going to treat them for lunch at Chinatown next time I use the service again.

AquaTec The Steam Cleaning Professional

(109 reviews)

Honest Touch Carpet Care