Leaving a review in hopes that it helps someone else. There…read moreare so many other dental offices in Provo, please go to a different one. The staff is slow, rude, tired and unprofessional. I was anxious sitting in the chair waiting to be done and Kevin and the hygienist were having a causal conversation, leaving me sitting there waiting for them to finish...so awkward and rude. They added on charges and services without informing me the cost or WHY they were doing it. I trusted them that insurance would cover the cost until I got a $400+ bill in the mail for a simple fix that is still UNFIXED. They called nonstop, to the point where I felt harassed. PLEASE save your time and money by going somewhere else.

I've been coming to Dr. Weist for over a decade and I've never had a problem, which is pretty…read moretelling if you ask me. He and his staff are all very gentle and always takes my concerns into account. They are always professional and never try to up sell me or talk me into procedures I don't need. They are flexible about scheduling, and cancelations and always polite and courteous, both on the phone and in person. I wouldn't want to go to any other dentist.

Everybody who works there is super helpful and explains things very well. I normally get nervous at…read morethe dentist, but it was totally chill!

Unfortunately couldn't even book an "emergency appointment". Spoke to Elisa on the phone whom I…read morementioned we had a broken molar situation (which according to their own website is a dental emergency) . Well first they tried scheduling us DAYS later, which is actually not the bad part, what was bad was the fact that she said she couldn't book us unless our insurance was PPO. We stated we were willing to pay out of pocket. She said she couldn't book us unless I called insurance and unless we had a PPO insurance. I told her about their online statement saying this was a place we could call for a dental emergency in Utah and she had no idea what I was talking about. I even read her the phone number which was the office number and she wasn't even sure it was their own number. Office staff needs to be trained on what services they offer and if you only take clients with specific insurances and certain coverages fine, but please list that in your website and included in your "Emergency dentist" ad to avoid wasting time.

I always love visiting Olivia for my teeth cleanings! She does an amazing job, is super transparent…read moreabout the process and pricing, and always makes me feel cared for and listened to. This has become my go-to dentist in Utah, and I'm so glad I found them! The clinic itself is spotless, and everyone there is incredibly friendly. Plus, they have a fun little reward system--if you don't have any cavities, you get a free gift coupon for Jdawg, Roxberry, or Nothing Bundt Cakes. It's such a nice touch!

CASH PAYING / NO INSURANCE - PLENTY OF BETTER CHOICES ELSEWHERE!…read more We WERE patients of this practice the past couple of years and had good service for the times we went (2X/year). However, if you do not have insurance (unemployed, self-employed) you will significantly save by taking your business elsewhere. TMFD provides NO discount to cash paying customers. You will pay the FULL amount of the rate they "bill" insurance companies, even though TMFD collects only a portion from insurance companies due to the contracted rates for said services. Example: I was interested in just a cleaning. TMFD wanted to charge me $112 for the cleaning. I had a cleaning earlier this year (Jan '24) and the rate they billed insurance for just the cleaning was $97. What insurance actually paid them was $45! Yet now, TMFD wants to charge me $112. I called around and found more sympathetic dentists to my current situation who not only had a less expensive rate to begin with, but offered a discount to cash paying customers (because they know they're going to collect more from a cash paying customer they offer a 10-25% discount than they would billing insurance). Once we have insurance again, no problem. Just amazed that TMFD wasn't willing to work with us and would so easily loose two loyal customers! BTW, their in-house plan wasn't that great of an option, once you run the numbers.

Best dentist this side of the Mississipp. You want explanations of the work that needs to be done,…read morecheck, and great staff that makes you feel like a real person and leaves the snarky fake ness at the door, check, Real people, real lives and a really great dentist to boot. Trust Dr schiffman with your family your friends and even your enemies.

I have gone to this same dental office for 15 + years. I trust them implicitly. Staff is always…read morevery accommodating and fun to be around. Super proficient dental hygienist too! Dr. Schiffman has gotten me through some sticky situations and has gone out of his way to help me with emergencies. I have also enjoyed working with their newest dentist, Dr. Ericksen. Very easy to talk to and not just pushing the most expensive service. Their prices are very fair and do not try to up-charge you for unnecessary procedures. I recommend them to anyone I see!

Been a patient for years. Very friendly staff and quality dentistry…read more Clean and comfortable office. I actually drive 30 min to my appts since moving but still make the trip to see Dr Lohner and his staff Worth it to me for sure.

The staff might have been friendly, but the dentist caused a lot of pain and permanent damage to my…read moreteeth. I had to go to another dentist and spend thousands of dollars to repair the mess that Dr. Lohner made.

Never got the "deposit" back. Disappointing at the least. Bad business practice at the best.read more

Recently moved to Lehi and was looking for a dentist who could get me in quick during my busiest…read morework season due to tooth pain. Called Floss Family and explained my situation they got me in pretty quickly. I have been seen by Dr. Coakley and Tori and they are both great! I'm a huge gagger. Like embarrassingly bad. They have both been super great with me, especially Tori. I'm pretty certain I'm her favorite patient! lol. Anyway, I had a tooth with a cap that was having problems. They went in and cleaned it up and got me a temporary. Unfortunately, I still had some pain, so I opted to go forward with a root canal. Went back in and had the root canal done. Got another temporary while they sent my cap offsite to be completed. Just went back in for my permanent cap today and it was easy peasy. In & out in 20 min. Both Dr. Coakley and Tori are friendly and extremely patient with me. I can't thank them enough for their patience. The office is clean, everyone is friendly and kind, and I don't hesitate to recommend them.

Dr Matthews will charm you and pretend to be your friend but in the end he doesn't care about you…read more Here's an X-ray that' was provided to me by a dentist years after Dr. Matthews did a "post" for me. The post went straight out the side of my bone and caused an infection that is causing lots of issues. Dr Matthews NEVER came forward and said he messed up, nor did he take an X-ray after the surgery and correct the issue. Every dentist I've seen has said this is HUGE AND HORRIBLE mistake and are shocked when they see the X-rays, and have called it a "VERY BAD DAY" that Matthews must've had. If you don't want this to happen to you, and get the cold shoulder when you confront him to fix it, then go elsewhere.

Dr. Matthews has been our dentist for years. He is attentive, informative, conservative in what he…read morerecommends, and so friendly. The staff are all excellent too!

Great empathy and compassion for the patients. I was treated human and when it came to payment I…read morewas again treated with understanding. I will be back.

Friendly, efficient care for the whole family! Making crowns on-site saves time! Dr. Mike is…read moreskilled and genuinely cares! Staff is friendly, and hard-working!