I made an appointment online on Monday last week, Bob called me to see if I can come in during the…read moreweek but Stuck with my Saturday slot I chose for 8am I just needed an inspection and maybe tires, only ended up needing the inspection for now. But it looks like the majority of people there called in rather use the online appointment slots so they had me as a walkin/drop off so it took a few hours more than my liking Price was fair I think because I never got an inspection before but if you go here call in to make an appointment. Overall staff was good but just that upset me a bit

Called the day prior to get an appointment for a wheel alignment. Countertop tells me no problem…read morebring it in anytime. Next day I drive down pull in talk to another countertop guy not sure if it was the same person or not but he takes one glance out to the bays and looks back to say his "machine hasn't been working properly and I wouldn't want my steering wheel crooked would I? We got a guy comping out to look at it, should I call you then?" I'm just baffled at this point because he's obviously lying and just a bit too busy to take me as a walk in which was so forced upon me the day prior with them not wanting to even book me an appointment. Nothing but laziness from the start and the ease of dishonesty was disappointing. I wouldn't trust these people with your car I sure won't be.

After several days everything in need of repair was completed Firestone worked with my warranty…read morecompany which paid approximately $3000 leaving me with my deductible and a responsible out of pocket expense for the amount of work done thanks Manager Joe and Wynn for reimbursement of half of my rental charges

Outstanding service and very accommodating . The team evaluated problem with my car quickly and got…read moreme in and out in an about 30 minutes. Exceeded my expectations.

Scheduled an appointment for a 9am inspection. Dropped my car off shortly after 8. Received a call…read morearound 10:20 letting me know there was a bulb out, then notification around 2:20 that car was ready to go, highly recommended scheduling an appointment and dropping off your car. Associates were friendly and informative and my car passed inspection.

My car was in for over 24 hours for an oil change and a diagnostic on the window motor. I called 3…read morehours before I came to pick it up. They said it was done. When I got there to pick my car up it was not ready and took another half hour wait to get my car. What a waste of my time!

Almost killed my father because they can't put on a tire correctly anymore. I used to go to them…read moreand dropped them because they broke my door and took almost a full hour to give me my inspection sticker after service and inspection. Horrified to see their quality of service remains the same.

I can't say enough fantastic things about Bob and his team…read more After having a less-than-desirable experience at a competing mechanic, I took my car to Bob, and he not only accurately diagnosed my son's car problem but also treated me with kindness and compassion in dealing with a very bad experience with another mechanic. And to add, fixed my son's car quickly! I will only take my cars to Bob at Meineke on Babcock!

Scheduled an inspection / emission for 3pm today, called the office and they said it's okay for me…read moreto wait for it to finish. Great. They recommended that I'm overdue on maintenance and that I pay them to change my brake fluid, coolant, differential and transmission fluid and for an extra $800 to which I declined. We did an alignment but when I left it was definitely not aligned, video attached. They did fix it when I returned 10 minutes later. Combined wait ~2.5 hours. This place isn't bad, but it wasn't a 5 star experience.

Took car in for inspection. Suggested some things that could be done...no pressure. Efficient…read more Polite and respectable.

It is rare finding honest, kind people. I took my car to get checked; they usually don't service my…read morebrand, but still they were so generous and took a look at it. (I was concerned to drive it) it wasn't possible to for them to fix it but they told me what was wrong. There was no change even tho it took time to inspect it. Such class. I'm beyond grateful Take you cars there, their superb integrity it is a testament of service beyond parallel

I had a mixed experience at Bastone's, where I went (on an old family friend's recommendation) to…read moreget a wheel arch repaired. The positives were that they were able to get me in very quick and were, overall, friendly and professional. I do think they know what they are doing. The major negative was that the final price came out nearly twice the original quote: close to $600 instead of the original $320. This was, I was told, because an additional part had to be sourced and installed. While I was already disappointed in this unexpected cost doubling, the icing on the cake was that I wasn't asked if I wanted to proceed with the repair. I was just informed that the cost had jumped, that the repair was complete, and that I now needed to pay up. This suggested to me that the original assessment of the damage had not been as thorough as it could have been. While a quote is an estimate, not a certainty, it's not good practice for businesses that run on quotes to let customers pay twice what they were originally expecting. In this situation, for instance, I would have appreciated a discount on the unexpected new part. That might have eaten into their profit margin, but it would have guaranteed that I would become a return customer, whereas now, I am not so sure.

Ron is super nice. He helped me out on my tire issue. He is a great person. Best manager that I…read morehave ever had to deal with

Unfortunately..and very disappointed my appointment was declined. I was instructed by staff if I…read morehad a 6: 00pm confirmed reservation I would have to be there by 4:00 p.m. to be able to have the services completed-(TIRE ROTATION/OIL CHANGE) none of this information is stated on the website nor was communicated prior to appointment time. I arrived at 5:45 p.m. was not given any prior indication that this appointment would be declined. Received multiple emails all day confirming appointment. If we won't honor a 6:00 p.m. reservation. Why is this time slot even offered? I believe a revamp to the website and the online services should be updated to avoid these confusing practices. Firestone should stand by their online appointments especially when it offers free tire rotation after a purchase of tires. This is how you lose a customer basis. Their motto Complete Auto Care should encompass the complete and thorough customer experience according to their own policy.( THE TRIPLE PROMISE). Will not be back for any future services. Results in lost customer for all future repairs and loss of revenue. To end on a positive stand. The Firestone tires I purchased are outstanding in their quality and functionality. Simply trying to extend the life of the tires with the scheduled tire rotation, up to including safety and overall driveability of vehicle.

Worst. Shop. Ever. I paid almost $2,000.00 to have my gas tank replaced due to a vandalism. My…read moretruck is from California so there's no rust, but they charged me for the tank, straps, fuel pump, and they recommended they change the fuel pump sensor because it has almost 200,000 miles on it and since everything was already apart, I said, "Go ahead." They also replaced the side mirror, but when I got it back, the door was a mess. It's actually a simple procedure to replace the mirror, by taking the door panel off, but it was a mess when I got it back. I had to take it back and have them do it all over again. Meanwhile, my truck kept stalling while in operation and the oil cap was stuck on there... me and three grown men couldn't get it off after leaving their shop, including AutoZone. Also my locking gas cap isn't working the same. Cameron said that he was going to charge me AGAIN to look at the reason why my truck keeps stalling while in operation and I hit the roof. Then he said he would charge me if it wasn't his fault, leaving me vulnerable to another pathological lie, to look at it. So then when I took it to another shop, they replaced the oil cap for free, I only paid for the part, then, on the way home, my check engine light came on so I went back to AutoZone and the code says it's the fuel pump sensor. Cameron said that AutoZone doesn't know what they're talking about. So I contacted some other mechanics and they said that the fuel tank needs to be dropped again to get in there and replace it. So I have to start all over again, get it towed, drop the tank, which is now 3/4 full. I haven't had use of my vehicle since the beginning of the year. I've filled a small claim against them, but so far, Cameron hasn't stated that he's going to show up. Zach did. And Cameron also told me to never come back, and I'm blocked from all Protech websites. So he's completely disregarding the warranty and is really such a sheister, obviously. Really bad place. Never again will I allow those morons to touch my vehicle. I hope the court gets my money back for the parts, labor, and aggravation. According to Pennsylvania law, I'm supposed to get back treble damages and the Bible says seven-fold, so I hope so. I have a small farm and I need my truck. I can't even go to church without it. Really bad place.

Wow! What can I say this body shop is a diamond in the rough. Cameron the shop manager is highly…read moreresponsive and has called me by phone almost immediately of me emailing the shop. We have had our car serviced at least 3 times. Prices are fair for the quality of service. Our 2013 Kia's software was acting up. Protech went out of their way to print out a full packet with the exact Kia service bulletin for us to take to the Kia dealer. When I have dropped my car off in the morning it's been ready to pick up by lunch. Protech always gives 5 star service Love these guys