I just wanted to let everyone know there are still great, caring people in this world. My wife was…read morein Charlotte visiting kids and grandchildren and her check engine light came on, after some tests we assumed the worst. My daughter reached out to B & R and they told them to stop by. After checking a bit they put some lubricant into the transmission and the light went out and eliminated the problem, at least for now and will allow her to drive back home to Ohio. We really appreciate good service and friendly people , both are hard to find nowadays. If your having issues or problems with your vehicle they would be the first one to call in our book !! Thank you B & R

Our dealership quoted a $7000+ repair for my wife's Nissan Rogue's transmission, which would've…read morebeen scheduled out for over a week. Is stopped by B&R with the vehicle and they did an assessment the same day; they quoted the same repairs for $4000 and confirmed an order for the parts they needed to be delivered the next morning. They were prompt, transparent, and honestly a breath of fresh air in an industry that's filled with slow moving sharks that price-gouge at every available opportunity. Can't recommend these guys enough!

Ben was professional, nice and helpful. Work was completed on time and great results. Will work…read morewith them again.

On Memorial Day weekend my car broke down mid-trip in Monroe NC. NOT A GOOD DAY! Dan of AAMCO was…read moreawesome! He not only returned my voice message on a holiday Sunday he then proceeded to fix my car for less than expected ... did NOT do unnecessary work and had my car ready to go when promised! I hope my car never breaks down again but if it does I hope I am in Monroe NC!

My work truck was having transmission issues so after I had it at another shop all they wanted to…read moredo was continue to charge me to trouble shoot and not solve problem, With the bill mounting up a friend highly recommended Buster's Transmission. I set up the appointment and because they were a little busy I did not mind. I just rented a truck from u haul. When Buster's took my truck in about a week later I was given a great estimate and they also brought to my attention the u joints in my drive shaft needing replaced. The truck was all fixed, not further issues and 6 months later I am still 110% satisficed with this shop, their repair work and their honesty. I highly recommend them! Richard T of Charlotte,

This is the second time I have taken my trucks to busters Transmission Service and once again they…read moredid miracles long story short this is a 2001 Chevy 1500 Z 71 which the transmission decided to grenade itself it was so bad that it basically threw all of the gears except first so I decided once again I will send my truck to Dan at busters transmission well he made it happen. He not only completely rebuilt my transmission he made it better I am extremely pleased and also they didn't just fix my transmission they fix the brakes on the truck as well they locked up and broke and they replaced everything and fixed it for me again if you need a good transmission service and all-around great mechanics you need to bring your truck or car to them they will take care of you and will help you out anyway that they possibly can thank you guys at busters Transmission Service again for a great job

Doc Imports is a great small town mechanic shop. They were very helpful when my vehicle had an…read moreissue while visiting family and squeezed me in for a last minute diagnostic. They found the issue and reviewed the costs and timeline before moving forward. Very pleased with the total cost and service! They have a 3% fee for credit card transactions but they accept checks and debit card.

I was recommended Doc Imports by the tow truck driver and I am so pleased to have a repair company…read morethat was efficient, professional, affordable and went the extra mile for me! I will definitely keep them as contacts in the future!

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

The best customer service I have ever experienced. We were dealing with a delicate situation…read moreinvolving the truck and Jake (I wish I knew his last name) was so patient and kind to our family given the situation. This is a top notch place to go if you expect exceptional service as well as kindness on a personal level. Thank you!

DO NOT Go HERE to have your car repaired!! They are…read moreEXTREMELY SLOW at servicing their customers, were very dishonest and are completely incompetent when it comes to doing a proper job. After "working on our vehicle" and having it in and out of their shop multiple times over several weeks, they still cannot seem to fix what they have already been paid to... I am SO Frustrated with them and this whole situation. Please DO NOT make the same mistake.

dropped my 01 gt off for a clutch change. they had the car for 3 weeks. messed up really bumper…read morethey don't respect the interior of your car! They broke a bolt on the header then take it to another shop without asking let it sit for 4 days but not fix it! The place is bs do not go there. only got one star bec it can't put negative

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

After leaving the facility the first problem was a cracked windshield. the next day the car became…read moreundriveable. apparently one of the brake shoes came loose had car towed to blacks. They repaired but refused to pay for the tow. In addition I requested that they repair slow leak on driver side rear. Still leaking.

So we paid $8500 to have a new 10 speed transmission put in our 2019 Ford F150 in March 2025. Move…read moreforward to May 3 2025 and 2 hrs into our 8 hr trip to Florida the truck starts acting weird and smoking. We pull over and it's throwing transmission fluid everywhere. Try calling Twins no answer on a Sat.. find someone to tow it to a garage. They won't touch it because then it voids the warranty so we are left with getting it towed back to Monroe which cost us $805. Drop it off and grab our our other vehicle and head back to FL for our cruise. Pick up the truck Monday May 12 they give no paperwork because Paul wasn't there so call today to find out exactly on what went wrong and was told a faulty seal. Beware if you get work done THEY are not responsible for a tow no matter how far you get stranded from home and if someone else fixes it your warranty is VOID. Bad business as far as I'm concerned and will never recommend them to anyone. They should have at least offered 1/2 money since we had to bring back to them.

I needed a transmission for a Dodge 3500 ASAP. And they held up their end of the deal. They made a…read morespecial accommodation for me by allowing me to pick my truck up on a Saturday (I few in from out of state). The new transmission got me back home To Texas, 1,065 miles away, shifted perfectly. These guys do great work and I highly recommend