After 3 months of weekly treatments, I saw no results and decided to go to another Electrolysis center where I saw results after the first week of being treated. When they treated me, I was told that it looked like I had not been getting electrolysis because there was no damage to the root. So either Andreas machine is outdated or her 30 years of experience has shown her how to work the system to get returning clients believing they're getting real results. Also, her time slots are not for an allotted time because she's always starting a few minutes late from the previous client and her appointments are scheduled back to back with no time to sanitize or change out the stiff dirty towel that's probably been there for the past 30 years. She'll also move clients appointments around for her scheduled needs which she's stated "I won't be coming in if I only have 2 appointments." Lastly, my time with her was uncomfortable because she uses these appointments as therapy sessions which made me feel uncomfortable! read more

My best friend recommended Monrovia electrolysis because she was very happy with her results . I'm so happy that I finally decided to listen to her and come here. I've been persistent with my treatments and I am very happy with my results. If you are on a journey for permanent hair removal this is definitely the place to come. Andrea a true professional and very knowledgeable and she has many years of experience which was important to me to find someone with as much experience as she has. This is the best thing I have ever done for myself. Her office is clean and very comfortable. I highly recommend Monrovia electrolysis. read more

Andrea is both a highly talented electrolysis professional and an extremely kind human. She cares very much about the results of her work, and making her clients feel well cared for. I highly recommend her! read more

I have had a lot of hair since I was a teenager. I tried everything, tweezing, waxing, you name it I tried it. I found Andrea and I'm so happy I found her. I'm very happy with the progress I've made. I have stuck with the process and my chin looks much better now. I'm very happy I decided to do this for myself. Andrea is very gentle and experienced. I wouldn't trust anyone else with my face. Office is clean and the supplies she used were disposable which is definitely appreciated. read more

I have been coming here for almost a year and it has been one of the best life decisions I have ever made! Andrea's trusted hands and consistent care has totally transformed my thick man beard & rugged skin into sexy smooth lady skin with hair so fine and sparse it's barely there! With every session the hair lessens! I'm hooked! Wax, Tweeze, Laser and Shave never again! Join me! She's the best! Also a great therapist during treatment! Her heart & ears are always open! Thank you Andrea!!! read more

I had electrolysis for my eyebrows and random hairs on my face when I was in my 20's and it worked great. Well, 40 years went by and menopause inspired my face to start growing hair on my chin and upper lip. Foolishly I started tweezing the hair, even though I knew better since it damages the follicles and can even inspire nearby hairs to thicken and grow. After COVID I decided to go back to what worked, electrolysis, and found Andrea. Andrea is meticulous in her approach to cleanliness and maintaining a safe and hygienic treatment area. As a retired health care worker and following a pandemic, that is very important to me. She also carefully explained the cycles of hair growth to me which meant that it would take months of regular treatments to address all my hair issues. She also explained that other factors such as hormonal influences and even the weather (!) could cause previously blond silky hair to convert to thicker darker hair. I am saddened and mystified by some of her reviews I have read on Yelp, particularly one that claimed only 7 hairs were removed during a session and that Andrea only pretended to do electrolysis. That is ridiculous, I guarantee I felt EVERY hair that Andrea has removed from my body and there were dozens if not hundreds removed each session. Electrolysis does sting but that little pain is so worth it! Andrea is very considerate in moving from area to area so as to spread out the discomfort, never lingering in one sensitive area for too long. Andrea is easy to talk to, has years of experience, and is extremely professional. She returns phone calls promptly (leave her a message) and calls every week to confirm my appointment and has offered to change my appointment if she has a cancellation occur. Her office is easy to access and has plentiful parking, always a plus. I have been a faithful (once a week for 30 minutes a session) client for a year and am delighted to report that my facial hair is greatly diminished. There is finally light at the end of the tunnel for me! Thank you, Andrea! read more

I started seeing Andrea about 3 months ago through a Groupon I found. I have gnarly chin/neck hairs that I obsessively plucked for years, and it has led to what one would describe as a thinned out forest. Never had any experience with electrolysis, but decided to give it a go. I've seen Andrea almost every week now in these three months. At your first session, she will thoroughly explain the process. It's not because she's just trying to sell, it's because electrolysis takes time and she has to explain everything because of the people that think change will happen in a month. She's thorough, clean, educated in her craft, meticulous, and extremely patient. Is that not what you would want from someone removing every damn hair from your body!? If you call, leave a voicemail like a normal human being. I don't know about you, but I don't return calls to numbers that don't leave messages. If it's not important enough for you to leave a message, it's not important enough for her to call you back. She has clients all during the day. Wouldn't you feel like it's rude (and non-hygienic) if she answered the phone while she was working on you? Lastly, electrolysis takes many sessions to start working. Andrea is the most reasonable priced electrologist out there. I called and asked a couple of places their prices in Pasadena, and they charged $120+ for an hour session! If you're serious about getting the hair gone and go every week, that would be $480 a month plus tip! That's insane. Andrea's prices are much more reasonable because she understands that permanent hair removal is a commitment and a process and wants to make sure you have enough money left in your piggy bank. I've had 11 appointments so far and happy to say I am slowly starting to see the hairs thinning out. Andrea is making my facial thinned out forest look more like a beautiful South Dakotan' plane, and I'm extremely grateful for her for that. read more

Saving my face! Andrea is extremely knowledgeable about hair. She really takes the time to explain everything. I really appreciated her educating me. She is local for me which is really convenient. Andrea is professional and kind. She knows her business very well. Really happy I found her!! I 100% recommended her. read more

Monrovia Electrolysis provides a wonderful service. I have always been very self conscious of my body hair and was nervous about starting any kind of treatment. Andrea is so knowledgeable and professional! Her treatments were effective and left no marks afterward. I have so much less hair after consistent appointments. She has been able to, through her treatments, give me so much self confidence that I never had before. I have gotten so many compliments from family and friends. I can't recommend her enough! read more

You CAN redeem a Groupon without seeing it in person, simply by having the customer's basic information, which they had when I called. I have redeemed Groupons over the phone. I only received a refund from Groupon after lodging a complaint because the Groupon was redeemed without even making an appointment. read more

Monrovia Electrolysis is a premium beauty care provider. Excellent service, results, and care! read more

Monrovia Electrolysis - Happy Customer - Hair Removal Near Me - Arcadia, California

I'm hairy. I tried laser and after spending a lot on laser, it didn't work. After laser didn't work, the laser place told me to try electrolysis. Why didn't I just do electrolysis in the first place? After researching why laser didn't work, I discovered laser isn't permanent hair removal and that only electrolysis is permanent. So, I went to Monrovia Electrolysis. My electrologist had many years of my experience and cleaned up my upper lip and chin which looks beautiful now. I'm starting a new project today and I'm having my eyebrows done. I like that they use disposable needles here and are very sanitary. She gets a lot done during my sessions and doesn't short me on time. I highly recommend Monrovia Electrolysis. Leave a message if you get their voicemail, she always gets back to me the same day I call if I don't reach her in person. I read more

Andrea is very knowledgeable about hair removal and shared this info so you could really understand the reason why electrolysis works! I am so happy with the progress made and recommend her to anyone who has pesky hair that won't go away. I was unsuccessful with laser hair removal and was able to see great results with electrolysis. Her prices are fair and the facility clean! Thank you :) read more

I have been going to Andrea (Monrovia Electrolysis) for over 10 years. She is always very professional, knows her field, and is accommodating. I have had only great experiences with her. If I need to change an appointment I call or leave a message. She returns my calls and is very willing to give me another appointment. I would not go to anyone else. She is the best!!! read more

DO NOT buy this Living Social deal!!! I had electrolysis done at a different place and had phenomenal results, I thought I would save some money and time by trying Monrovia Electrolysis through Living Social (or Groupon, I can't remember) and I wish I hadn't. Firstly, the office is extremely small, it is relatively clean but Andrea doesn't take nearly as much time and effort on sanitizing between patients. Secondly, IT'S NEARLY IMPOSSIBLE TO SCHEDULE!! I called several times and had no answer. Eventually left a message and she got back to me but she's the only worker therefore when she's working on patients she doesn't pick up the phone. Even when she did call me back I had to make an appointment about a month in advance. Thirdly, Andrea is condescending and inconsiderate. Yes I know I look young but I'm in my mid 20's and I know what standard customer service is supposed to be. Also when she finds out you have a living social deal she seems to look down on you. When I tried to schedule a second appointment even though my living social deal had ended (but the paid value is still there) she said she would call me back when I wanted to schedule an appointment even if I would have to pay extra on top BUT SHE NEVER DID! Lastly, she doesn't even work until the full 30 minutes are done!! She is obviously just waiting out the clock and even after my treatment there wasn't a significant hair loss compared to other electrolysis places I have been to. STAY AWAY!! Don't bother wasting your money here. read more

VERY POOR CUSTOMER SERVICE I bought a certificate from livingsocial and I was never able to use it. I called several times to make an appt. and they were never available. Their next available appt. would be after my expiration date...but they would not honor my certificate after the experation date. They said I could use the amount that I paid for the certificate and apply it for any service at full price. Even though they were the ones that were not availalbe. Hmm. I just find it hard to believe that they were all completely booked until my certificate expired....everyday and every staff person there??? Hmmm. :-\ Sounds a little fishy to me...right? I'd rather take my loss now and not have to deal with them again. Sorry, I don't recommend this place...VERY POOR CUSTOMER SERVICE. read more

I've been going to Monrovia Electrolysis for a year and would recommend highly. Always clean and sterile. I purchased my first 2 sessions from Groupon and was able to get an appointment immediately. If Andrea doesn't answer she's with a client and will call you back as soon as she's available. read more

VERY GOOD CUSTOMER SERVICE. I have been going to Monrovia Electrolysis for years and would highly recommend it. I never have a problem getting an appointment unlike Toni V. I just leave a message if no one is available and they get back to me as soon as possible and they set up an appointment as soon as there is one available. I have never had anything but good customer service. It makes me wonder what happened with poor Toni V. I really don't understand what could have happened. I know they do everything they can to work people in with the certificates, so it really doesn't make any sense to me. I know this since I have used the certificates before. Anyway again I would highly recommend Monrovia Electrolysis. read more

My experience with Andrea D. at Monrovia Electrolysis was a NEGATIVE experience. I bought a Groupon for a session with her and she literally only removed 7 hairs from my chin in a 30 minute session. Talk about MILKING THE TIME! I walked into this establishment with a hairy chin and walked out the same way. Her customer service skills were AWFUL.....When I explained to her my feelings about the matter, she had a negative attitude and did nothing to try to rectify the situation. It goes without saying that I've never gone back to Andrea D. at Monrovia Electrolysis. I've been to other GREAT electrolysis before and since then. If you are looking for a professional experience, with Good customer service and someone who can get the job done, Andrea D. at Monrovia Electrolysis is NOT the place for you. A VERY DISSATISFIED CUSTOMER! read more

I had my first appointment with Andrea and she just repeated her same speech twice...so sounds like she says the same thing over and over. She didn't work the full 30 minutes, and when I looked in the mirror after, I couldn't tell she did anything. I have one more visit with the groupon deal I bought, I'm on the fence. Sadly I had to leave my last electrolysis because I moved and had amazing results with her....so I'm not impressed when I have to compare. She made it clear she's busy and it's hard to schedule appointments. If that's true, then why do you have coupons on groupon!?! It's a waste of everyone's time if you can't make yourself available. She uses disposable gloves and needles, so that's a plus. But I don't see very good results coming here. I'm trying to be positive, but she has a attitude and very rude. She made me feel extremely insecure. read more

My daughters bought this as a groupon gift to try electrolysis hair removal. Andrea, the owner does not usually answer her phone but she is very good at getting to her messages and calling back. I made my appointment with her and was very impressed at her professionalism, her work ethics, and her service. She does NOT waste your time. She is very firm about being on time for your appointment, but the time she spends with you is all work. I will definitely continue to come back to Andrea. read more

MONROVIA Electrolysis does a great job and is able to get done alit in such a little time. ASK for Andrea. She's the best and always prompt.

Andrea is very knowledgeable in electrolysis, explains everything in detail to make sure you understand. Always on time never delays. Overall great service. read more

I have been going to Andrea for almost a year now, and she's very attentive and really makes an effort to accommodate me with my difficult schedule. She's very busy, but always returns my calls when I leave a message. I am very pleased with her expertise in this field. I've been to other electrologists in the past and she's definitely in the excellent category - she's both thorough and fast. When you have a lot of hair, that's a hard combination to beat! I highly recommend Monrovia electrolysis - can't say enough good things about them. :) read more

Wow great service and she was right on schedule. The room was very clean and she used disposable needles and gloves. That was a big plus!! She was very professional and very polite!!! read more

Highly recommend Andre!! What impressed me most was the sterlization of all her implements, and her clean work area. She is very professioal and make you feel comfortable. I'm proud to say I am a returning client. read more

AWFUL. I bought a deal and what a mistake. She makes scheduling an appointment so horrible. NO results are noticed because she pretends to do the electrolysis. I walked in and walked out but no results were seen. Just a waste of time and money. Go somewhere else where you can get results and make appointments easily. read more

Andrea is very knowledgeable and professional. She explains things well even though I've asked a few times. I've seen good progress too. Highly recommended. read more