After dealing with terrible property managers like MF Property, coming across Amy was such a…read moreblessing. She's a remarkably competent, switched on honest manager and realtor who is accountable. I had a terrible tenant that MF gave a free pass to for his personal reasons and when Amy stepped up, it was a relief. She was a true professional. Dealt with the tenant's shenanigans and tricks and had access to legal advice so we always knew what to do. When the tenant started acting crazy and said she would only vacate the property at midnight, Amy rose to the challenge and made sure the keys were handed back, something no other manager would have ever done. She has a tremendous work ethic and is an excellent realtor when it came to selling the property. After years of dealing with awful, lazy property managers, Amy is one of a kind in this business.

We are beyond grateful for our incredible property manager! From the very beginning, Amparo has…read morebeen proactive, professional, and truly on top of everything. She found tenants for our property quickly and has handled every issue that has come up with care and efficiency. Communication was one of our main priorities and it has been seamless. She keeps us in the loop without overwhelming us, responds quickly to any questions we have, and always makes sure we know what's going on. That kind of transparency and reliability is priceless. We feel confident knowing that she's managing our property as if it were her own. Her pricing is very fair and affordable!!! The level of service we receive far exceeds what we pay, and we feel so fortunate to have found someone so reliable for the past year and a half. We can't recommend her enough -- thank you for everything you do!

Great customer service and have had a great time working with honest people like Nicolas. He…read morestrives hard to work with clients and tenants. He's very professional and hardworking. He also takes his time to understand and find solutions to problems. I've been his tenant for about 4 years now and everything has been great! It's rare to find genuine people like Nicolas. Definitely recommend!

We contacted Nicolas to help us rent our house and act as our property manager while we are living…read morein Europe. I found him very attentive and professional, he returned every phone call or text within hours. I found him to be an exceptionally honest individual, as well, and this is something I think many realtors lack. You won't be sorry for reaching out to him.

Hi All, I was a…read morevictim 11/24/ 2025 of a water flood stemming from upstairs, prior to thanksgiving it was raining in my unit downstairs. Tatiana notified me upon their learning of the incident while me being at my office and my teenage son being home asleep, my son had no clue. Tatiana immediately coordinated & managed my incident at the speed of lightning. Tatiana protected my son she shielded him as if he was her own, they notified me, inquired and brought every unit to secure and sanitize the unit with all precautions. The painter protected my son and adhered to him not turning on the light switch. I seen every event in my ring camera video, my eyes filled with tears of gratitude to Him & Tatiana. He knocked... asked my son are you okay he immediately stepped back and told him dont turn on the light! Told him it's upstairs you're okay, reassured as he Explained I NEED TO CALL THE MANGER AND LEFT. Beautifully DONE! Deescalation at its FINEST! As I drove and left my office she called me and calmed me down, I was frantic, she reassured me she would get all the water out. Tatiana was so patient, calm yet jumped at every need to resolve. As she walked into my unit she began picking up and treating my unit as if it was her own home. I was lost for words. I sat on my couch just taking it all in. Tatianas compassion, humbleness is to be noted. Tatiana has been sensitive, accessible, attentive in all matters. My heart and my son's heart are full of complete gratitude to her and Woodbrair Team. They have followed their chain of command for all matters responsibly brought in every crew, engineer, etc. The owner canvassing the grounds in his three piece suit. I am beyond proud to live in wood-briar Apartment Complex with a sense of assurance knowing our property Manger & Owners Team Up/ ADHERE TO THE HIGHEST LEVEL Tatiana ATTENDS to us tenants immediately regardless of holidays and hours. SHE SOLIDIFIES THE POLICIES AT ITS FINEST WITH A SENSE OF HUMANITY Tatiana brought every crew back to back systematically and diligently! Tatiana's level of professionalism is commendable and to be rewarded as Woodbrier Manager of THE YEAR 2025-2026 and still going like Duracell! Our holidays were shattered Thanks -giving Christmas New Years & Now Valentines She continues to approach it all positively and PROVIDES my son & I a positive view of the outcomes even though we are displaced and not presently in the unit as it is gutted and still under going remodeling. Thank you Tatiana Thank you Woodbriar Owner Thank you Painter Thank you Movers Thank you cleaners Thank you Vendors Thank you Housekeeping Thank you ALL Jesus Christ Bless You ALL

Staff are always very helpful to answers questions. Their properties, especially the one we live…read moreat, are beautiful. The rent is affordable. Any issues at our apartment unit are always taken care of quickly.

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

I see a lot of these reviews are negative but I had quite the opposite experience. After searching…read morefor a new place to live for months it was starting to get exhausting. My partner and I stumbled along a beautiful house managed by Patty and her team. She was professional, and very clear about her expectations of us. They were flexible with our schedules and helped take care of any issues that we had. She was constantly checking up on us for weeks after our move in date and we couldn't have ask for a smoother transition. Thank you Patty and team for all your help!

I would not suggest Hoag for property management. Patty does not return emails, just ignores them.read more

Outstanding management company! I'm new to all of this. When I listed my house as a rental I had no…read moreidea where to start. Lori brings experience and A+ professionalism to make everything easy. So many unanticipated issues have come up in the past few months. Lori, is fast to respond and has a list of professionals to address any issues - handymen, painters, plumbers, electricians. I was referred to Imperial Properties by a friend, who also had a great experience with them. I give them my highest recommendation!

My husband and I were tenants with Imperial Properties for the past 7 years. We recently moved…read morecloser to my family and had to part ways, but our experience was nothing but positive. Communication was always very professional, and their portal is very easy to use. The data they collect is within the guidelines of the laws governing rental agreements. Our new property management company asked for the same exact information upon receiving our rental application. Imperial has a top-notch maintenance team and contractors that always responded quickly or set up appointments that worked with our schedule. Shout out to Enrique! The rent was reasonable, which says a lot these days. Some folks may have had their own personal experiences, based on specific circumstances, which may have been sometimes out of their control, but my experience was always positive. George and Lori always took good care of us, and we wished them all well as we departed. The move-out process went through with no problem. I would recommend this team to anyone! - Kathryn (formerly Downey)

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I have attempted to reach Gil Taylor but he will not call me back. I want to ask why he is…read moreunresponsive, I was called by a management company because I am looking for another company, I was voted on the Board but the management company told me that they never added me as a board member. If you are an HOA and looking for a management company to run it, do not use this company. They take your money every month, never late at taking your money, but if you need them for anything, count on Gil, never calling you back. I will definately be contacting the better business bureau. DO NOT TRUST THIS COMPANY

I purchased a condo in 5 over facility, I put every penny owning a home to retire in. We just had…read moreour first reserve study probably two decades without adding plumbing. We are $1.4 million underfunded. and many of our major components are past due on repair or even replacement. Gilbert Taylor is the owner of Pristine management, our agreement with this company is ensure the health of our building and it's finances, they are supposed to be inspecting doing preventative maintenance hiring only licensed professionals to do any work on our building. Their website states reputable and respect for their inspections, (never happens), responsiveness( Nobody ever answers phone, Waiting two weeks so far for owner to return call), plumbing issue deferred, they say they comply with Federal, state laws (ha! By hiring Mickey Mouse handymen to do extensive plumbing electrical work? Who are these people because the invoice states we pay pristine but no name or tax info on who they paid) oh and we haven't had a reserve study in two decades, we are over a million dollars underfunded. On site management training? When I called for explanation of our governing docs they told me google it? They do not attend any of our meetings in fact we have no meetings. This management company says it has a general contractor on staff, I don't think this company has this and I question the owner having any HOA knowledge. Before you hire this company, research if they even have licenses or credentials. I sure am

UPDATE: I truly believe in factual reviews, not emotional ones. My review last January was as…read morefactual as possible with the information I had at the time. My experience at 524 W Greenwood Ave has been some of the most unnecessarily stressful of my 50 + years as a renter. I was a homeowner a few times during this time also I am very aware of the responsibilities of an owner and as a renter. Roberts client, and defacto mother/tenant have made it nearly impossible for Robert to have managed my tenancy properly. I want to believe, given the appropriate opportunity, I would have experienced a more favorable outcome. Robert, to my knowledge, has not been directly involved in the nefarious actions of his clients. The turning off of my heat and hot water on several occasions in the past month. The hiding of my trash cans. The theft of my mail and subsequent use of my bankcard by a family member. The constant harassment, verbal assaults, physical threats and finally lying regarding my exclusive use of a patio and then in retaliation, excluding it as a punishment. I believe Robert was acting in good faith regarding his client. However I have and continue to suffer greatly at the hands of his client. I can only close my eyes, click my heels together 3 times and repeat, "there's no place like home," and hope a house falls on top of his client. When I open my eyes I will be transported to the home of my dreams, on 3/2/2026, far, far away from this scary horrible place. I will pray for the next tenant!

We had a fantastic experience working with Robert for six years! He made property management feel…read moresmooth and effortless. Robert is professional, easy to talk to, and always stays on top of communication. Whenever an issue arose, he and his team were extremely quick to provide a fix. We only stopped working with him because we decided to sell the property, otherwise, we would have stayed with him indefinitely. I highly recommend Robert and his team!

Living out of state, we are very pleased with the service we are getting from White Glove PM. They…read moreare very responsive with all my concerns, and our property is well taken care of. I highly recommend them for all your property management needs.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.