I recently had the pleasure of working with Ryan at Mike Thompson RV while shopping for a Brinkley…read moreZ3200, and I honestly cannot recommend him highly enough. From the very first interaction, Ryan stood out as the kind of salesperson you dream about but rarely encounter. He took his time with me, never rushing or pressuring, even as we dove deep into the details--finance negotiations, compatible towing options with my 2024 Chevy Silverado 2500 ZR2, batteries, and all the important add-ons that truly matter for full-time or long-term RV living. His knowledge was exceptional and comprehensive; he answered every question thoroughly, anticipated things I hadn't even thought to ask, and explained everything with genuine patience and clarity. Whether it was technical specs, practical real-world advice, or helping me navigate the decision-making process, Ryan delivered expertise wrapped in kindness and enthusiasm. What impressed me most was how he went above and beyond--not just checking boxes, but truly listening and treating the entire experience like a partnership. He embodies everything you could possibly want in a sales professional: attentive, trustworthy, knowledgeable, patient, and sincerely invested in helping you find the right fit. He was, quite simply, fantastic in every way and more. If you're in the market for an RV and want someone who will make the process smooth, informed, and even enjoyable, go see Ryan at Mike Thompson RV. You won't just get a great deal--you'll gain a true advocate who cares about getting it right for you. I'm beyond grateful for his help and can't wait to hit the road in the Z3200 thanks to him. Thank you, Ryan--you set the gold standard!

Wow! Buyer beware when buying from MTRV any location. Whether it's a new or especially a used RV,…read moreHave your potential purchase inspected by a 3rd party certified inspector. A month ago we agreed to purchase a used $100K RV. I had it inspected and it was found to have a severe, long term water leak that caused long term damage. I was assured that the RV was in great shape and that the MTRV staff inspected the unit before placing it on the line for sale. No such thing happened. I was contacted by the used Rv sales manager who basically called me and the certified inspector a liar and hung up on me. I have videos and pictures to prove the water leak and damage. who are you going to believe, Me or your lying eyes? Even after wrote a 3 page letter and spoke to the CEO, the RV is still on the sales lot. Go figure. I'll never buy from them again. I urge you to pass too. Horrible Experience when trying to buy and be sold FUN. BS

My wife and I purchased a brand new 2025 Apex Nano 221 RLS from Laguna RV on August 2. Before…read moresigning, I negotiated with Steve, the finance manager, who clearly agreed that an extra solar panel and second battery would be included at no additional cost ( see attached pic) . After I signed and paid in full, I later discovered they added a $400 charge for the solar panel anyway, even though I have proof it was agreed to be free. They also charged me a $995 dealer prep fee for a full inspection and setup, which clearly was not performed. Immediately after bringing the RV home, I discovered multiple defects: the entrance door would not close properly, there was a loud mechanical noise from under the refrigerator, and the battery was draining down while not in use. I contacted Laguna RV and on August 12 I drove two hours to return the RV for repairs and to install the solar panel they failed to include the first time. I picked up the RV on August 16 and was told everything was resolved. However, the very next day, while preparing for our trip, I discovered two holes in the brand new floor, additional damage under the recliners, and that all the tank sensors (black, gray, and fresh water) were not working at all. With only days before my departure and no time to drive back again, I had to hire a mobile RV technician, who confirmed the issues were not quick fixes. When we finally went on our trip, the water pump failed approximately 80 percent of the time. We could not properly shower, flush the toilet, or wash hands, and the tanks overflowed because the sensors did not work. This completely ruined our trip and was unacceptable for a brand new RV. On top of that in few occasions the shower drain water got flooded so did the toilet since again the tanks sensors didn't work and we couldn't tell the tanks levels... On our way back from the trip, the situation became dangerous. About 30 minutes into the drive home, one of the weight distribution hitch bars that Laguna RV had installed fell off while driving, and we were unable to locate it. We had no choice but to continue driving with only one bar, which is not safe. Two hours later, when we arrived at a gas station, I heard a loud boom. The second bar had also fallen off. I retrieved it and disconnected the hitch entirely, and had to drive the rest of the way without any distribution bars, which defeated the entire purpose of having a distribution hitch and put us in a dangerous situation. After the trip, I brought the RV back again on September 13. Bob, the service manager, told me he submitted a warranty claim with Forest River to have the damaged floor repaired. For five weeks, every time I followed up, he told me he was still waiting for approval from the manufacturer. I eventually contacted Forest River directly and was informed that no claim had ever been submitted. Only when I confronted Bob with that information did he actually send the claim. At this point, the RV has spent more time in Laguna RV's possession than mine. I am making monthly payments on a brand new RV that was delivered with defects, unsafe conditions, and items that were never properly inspected despite a $995 prep charge. I am now filing a formal Consumer Affairs complaint and pursuing legal action through my attorney to recover the unauthorized $400 solar panel charge, the $995 dealer prep fee, the $550 I paid for the hitch installation that was done improperly, and compensation for loss of use, safety risks, and the time and stress this caused my family. I have full documentation of all communication, photos, videos, and agreements. On more point - when I texted Steve ,the finance guy, in regards to the $400 unauthorized solar panel charge he texted back " who is this?".... we basically texted 20 times prior on the same text thread... Based on my experience, Laguna RV acted deceptively, failed to meet contractual obligations, and jeopardized my safety. I strongly warn others not to do business with this dealership.

We purchased our trailer from Laguna RV. Josh, our salesman was "no pressure" and just a good guy…read more Other than an issue with getting it delivered due to their bank, we enjoyed our buying experience. We had an issue with the trailer's solar and they sent out a RV tech to us to fix it! What other dealer will do such a thing! I highly recommend them.

RUN RUN RUN!!!!!!!! Such a SHADY camping world location!!! I requested assistance from the service…read moremanager, Enrique (who lies, lies, lies). Then went up the chain of command to the general manger, Matthew. It's sickening, especially in 2026. Our call was recorded and request it be released... Matthew PATRONIZES women!!!! He is belittling, will ask to speak to your husband, and then gaslight you!!!! He is absolutely AWFUL!!!! I can't believe he's in management at all!! I've spent less money places and received the kindest customer service, he is the opposite!!! Oh, he'll interrupt you too!! It's especially disheartening when a service department manager of another camping world location corroborates the misdeeds/issues of your complaint in the brand new motorhome owned less than a year, less than half a year for that matter. Purchased on September 4, 2025! Please let me help every future customer RUN!!!! RUN!!!! RUN!!!! Spear your self the tears!!!!!!! There is a Giant Rv right next door in Colton, and plenty of other camping worlds out of state to spare you from the WORST CUSTOMER SERVICE EVER!!!!! PSA it doesn't matter how you finance or if you pay with cash they treat you like sh*t!!!! Matthew's Boss is Michael Ancich, his email address is Michael.ancich@campingworld.com. Hopefully he provides others with better customer service than Enrique and Matthew!!

(I may remove this review, possibly replace it depending on if it is rectified)…read more I want to caution anyone considering Camping World in Colton, CA, especially if you're financing. I walked in with a 763 credit score, which should qualify as Tier 1(They said I was Tier 3) with any reputable lender. During the sales pitch, I was told that best-case financing would be 6.99% APR with a $1,000 down payment -- resulting in a monthly payment of around $153 for 72 months. They also shared a worst-case scenario of 18% APR, with payments around $205/month for the same term. After they ran my credit (with full permission), they came back with what they called a "killer deal" -- claiming this was the best I could get with my credit. What was the offer? 11.99% APR for 144 months, with a $1,499 down payment and a $164/month payment. Total cost? Over $23,000 for a $9,999 camper trailer. That's MORE THAN DOUBLE the price of the RV. When I questioned it, they told me I was somehow Tier 3--which is just blatantly inaccurate for someone with a 763 score. It feels like a classic bait-and-switch. They led with hypotheticals that looked decent, then made the worst-case numbers even worse! Bottom line: Be extremely careful. They push long-term, high-interest loans that benefit them far more than you. Very unethical and just plain WRONG. I strongly recommend shopping around with a credit union or trusted bank before signing anything here.

We are extremely unhappy the way our walk thru went. We were rushed through it and we were not…read moreshown how to so many things. We were told the heater works but we noticed when we got home the thermostat is broken. Also they took the spare tire off of our trailer that it had on it. We asked what happened to it, he said the tire was no good so they took it off, why not replace it? A new queen mattress was placed on our double bed that makes sleeping awkward. Finally when I was having a conversation about my 6'2 son is going into the Army with your employee he replied "He will make a big target". Never will I ever do business with you again.

Had a great experience,salesman Steve Wilson very helpful, our walk through guy Ron was great,…read morefinance was great sales and service was great overall I would go there in a min. Thank you Steve Mcdonnell

Great service, amazing deals! They went over and above for me…read more I searched everywhere for a deal, for months! And finally found this company love the deals! I highly recommend this place

I recently purchased a 2023 Sabre 38DBQ from…read moreJC RV World, and the entire experience was nothing short of excellent. From start to finish, Ramon went above and beyond to make sure I felt informed, confident, and excited about my new RV. If you're looking for an RV dealership that genuinely cares about its customers, I highly recommend JC RV World.. I Highly recommend this place, Thank you Ramon for all of your great customer service :)

I am one difficult customer to please, and James ("Jim") got it done. I have an eye for detail and…read moreimperfections that only someone like James can match. Even though my wife and I were in the process of purchasing a brand-new motorhome, I wanted to have another pair of eyes look over and test everything. There are hundreds and hundreds of items to check on a motorhome, and James knows them all, and how to test them. I recommend James if you are purchasing new, because before you take your rig off the lot is the best time for you to point out items in need of replacement, repair, or adjustment to the dealer. You are buying a new RV, and you expect everything to be in perfect working order, but you cannot assume it to be. If you are buying used, you MUST use an inspector. You'd be crazy not to just to save a few hundred bucks which you'll probably spend on the first repair. Jim gave us a checklist of every item he inspected, which was exhaustive. He is a competent professional with a keen eye for detail and a method of operating that is thorough, timely, and reliable. I trust him after our first experience and trust me, you will too. Thanks Jim - we love our new Roadtrek CS Adventurous!!

We called Dan to inspect an RV prior to purchase. We live out of state so it was important for…read moresomeone to have eyes on it for us. Boy did Dan save us thousands of dollars. He was so thorough and caught every detail you could not miss but the ones you could. His report came quickly and told the entire tale. He inspected the RV from head to toe, inside and outside. We saw hundreds of pictures, a detailed report and a personalized phone call after everything was complete. The RV was a definite no-go. Thank you Dan!

We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our…read morefirst motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience.

I brought my van in for two warranty-covered issues and explained that I needed the repairs…read morecompleted quickly because I had two upcoming trips planned. The service staff assured me the work would be completed promptly so I would not have to cancel my trips. About a week later, I received a call letting me know my van was ready for pickup. When I arrived, I was pleased to find that all of the issues had been fully resolved. While reviewing the completed work, the technician, John, took the time to meet with my wife and me to explain the repairs he performed, as well as the preventative measures he implemented to help ensure the issues would not occur again in the future. I would like to sincerely thank the entire Service Department, especially the service writer, Francisco, and the technician, John, for their outstanding customer service, professionalism, and quick turnaround time.

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.