Grace Home Care has cost me three to four weeks of services because they were not upfront about…read moretheir policies and completely misled me about how their system works. They told me everything would fit my needs perfectly -- but the person they sent was nothing like what was described. The aide showed up acting like I worked for her. She said my building ​ "wouldn't work" because of her sinus problems, I received what I felt like was a hostile exchange when she just first arrives first it was my building wasn't good enough and then she went in to say that she had tons of experience in the supervisor and immediately started dictating how things would be random Sunday ​, and even insisted I had to change grocery stores -- even though Grace had already approved the store I use and confirmed it with the owners. She claimed she was a supervisor and acted like I had to follow her rules, not the other way around. There was no "How can we support you?" It was "This is how it's going to be." And when I said no, the attitude turned hostile, as if I was doing something wrong for expecting basic respect in my own home. A home health aide is supposed to help me, support me, and follow my home rules when there's no safety issue. Instead, Grace Home Care left me stressed, anxious, and without services for nearly a month. Based on this experience, I would not recommend this company to anyone.

Grace Home Care was very easy to work with. The owner Hazel was there every step of the way to…read moremake sure me and my family were happy and would gladly answer any questions we had. I'm so pleased and thankful that Grace Home Care has been personal so we don't feel like just a case #. There is nothing more frustrating than working with a home care service that feels impersonal (bad past experience with a different home care place). Thank you Hazel & staff!! A+ provider!!

Can you tell your Van driver's to stop running stop signs because I am tired of constantly almost…read moregetting clipped or t-bone by them!! they know it's a stop sign because the person in front of them stops and instead of waiting for their turn they run it behind the person that's in front of them. primarily it's an thin, Asian man, dark hair, glasses, probably 50s.. I press on my horn to let them know I'm already Getting to the middle of the intersection so they can stop instead of me slamming on my brakes every time but they or he specifically doesn't even flinch and just stare straight and proceeds to go. If I were to not have slammed on my brakes every time, he would smash into my driver's door and I'm only leaving this review because you don't have a website to leave comments or emails on and I'm tired of it happening all the time.

Bright Care, as they are professional, truly lives up to their name. They are an exceptional health…read moremanagement company that has provided excellent care for my mom's health over the years. Ruth and her staff are very caring, knowledgeable, and friendly. They always put their best effort into helping people who need home care. I highly recommend them for what they do.

I would like to express my sincere appreciation for the outstanding care and support provided by…read moreRuth, as well as the Occupational Therapist (OT) and Physical Therapist (PT). Ruth, the Home Health Director, was exceptionally patient, knowledgeable, and compassionate. Since home health services were an area in which I had very little prior knowledge, she took the time to thoroughly explain the entire process to me. She carefully answered all of my questions and repeatedly reviewed the information whenever I was uncertain, ensuring that I fully understood each step. Her willingness to spend extra time educating and guiding me made a significant difference and gave me confidence throughout the process. The OT and PT were equally professional, supportive, and encouraging. They arrived well-prepared and provided excellent training tailored to my needs. They demonstrated exercises and techniques clearly, patiently answered my questions, and ensured I understood how to perform the activities safely and effectively. Their expertise, dedication, and positive attitude made each session both productive and reassuring. The entire team demonstrated a high level of professionalism, compassion, and commitment to patient care. Their patience, kindness, and willingness to go above and beyond helped make what could have been a confusing and overwhelming experience much easier to navigate. I am truly grateful for their support and the excellent care they provided.

Zero stars if I could. Once they rule out cold, flue, or covid, they don't give a shit and send you…read morewallkng. 4 different visits with zero help and still I'm fucking sick. DUDE FUCK THIS PLACE!

This place is the worst medical institution I've ever been to ....no appt.with severe back and leg…read morepain waited 4 hours and still didn't see a doctor...got up and left ...went to Arcadia Methodist hospital got taken care of in 30 minutes....Dr.Fong is the worst...ZERO STARS BUT THIS SITE WON'T LET YOU POST UNLESS YOU PICK ONE

I want to express my heartfelt appreciation for the care and support you have provided to my…read morehusband Solomon. Your commitment to your patients is truly admirable. Your impact will always be remembered with gratitude. I commend you! Thanks for everything!!

Didn't President Trump say something about shithole countries? Well he must of saw this place,…read morethat reminded him of the word shithole. From the outside, this place looked OK, but when you walk inside, and especially in the patient rooms, you start thinking of the word shithole. My goodness, the walls had cracks, the paint was peeling, and areas where they did paint, it was around light fixtures, over light fixtures, the beds were probably from the 80's, closet doors were broken. When my Mother-in-law got transferred here from the hospital, we were all in disbelief. My Wife started to cry, and not because of her Mom's declining health, but the fact that she was going to die in a place like this, no dignity. Her bed was so bad, that they had to put blankets under one side of her mattress, to make it level. The majority of the staff was good, friendly and helpful, but there was a couple of them, that were not very friendly and not very helpful. The first night there, my Son and I walked around, getting familiar with the facility, came across a staff member, laid out across three chairs, in the dining room, fast asleep.........really, that looked professional, and it was only 8:30 p.m. If your that tired, go home. We immediately started the process of getting her signed up, under a hospice homecare program. My Mother-in-law was out of there, within three days. This place doesn't need a make over, or a remodeling job, it needs a bulldozer. Beware.

This is the second time I use Intermed home health for my father, and they continue to give…read moreexcellent service. I've tried another home health services like La Vonda home health and was very unsatisfied with their services. Thank god I found my dads old folder from his previous home health needs in 2017 and made LaVonda discharge my dad from their services that was horrible . I gave Intermed a call and Jesus was great and got the ball rolling and got the DR's orders and Lulu gave me a call to schedule a visit to see my dad. The next day Lulu and Mr Yanson were there to provide the excellent service they continue to provide. Luis the PT is excellent, also continues his awesome service with dad. I can finally breathe again and feel confident my dad is receiving the best service a home health can offer. I can definitely refer Intermed to someone looking for good home health services.

I had some post-op, in-home physical therapy following a partial knee replacement. I had 4…read moresessions, 2 with Brandon, and 2 with Jelani. Both of these gentlemen were awesome!! They were professional, very knowledgeable, and encouraging. They evaluated the condition of my knee, gave me a base line, and then gave me guidance on exercises to help me on my road to recovery. I would highly recommend Grand Care, Brandon, and Jelani for any in-home physical therapy.

Stephanie was the physical therapist for my mom. My mom really appreciated her attitude and…read moreinstructions, along with her caring nature. Working with Stephanie helped build my mom's confidence in her mobility.

So far so good. Everything they said they would do they have followed through on. They are even…read morehelping us get our long term care insurance set up. We have used other agencies and no one else has offered that.

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.