Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

They refuse to allow patients to use the bathroom because of their safety, and instead insist on…read moreusing diapers. they claim the patient might fall! Patients are there to recover and regain their mobility, right? But they would rather keep them confined to their beds or wheelchairs. Any questions are met with the same frustrating response of "I don't know." Our loved one left the facility after 6 weeks and still unable to walk independently. Yet, after only 2 weeks at home with minimal physical therapy, ( 3 times a week) he is now walking without any assistance. Stay away from this facility!

Grace Home Care has cost me three to four weeks of services because they were not upfront about…read moretheir policies and completely misled me about how their system works. They told me everything would fit my needs perfectly -- but the person they sent was nothing like what was described. The aide showed up acting like I worked for her. She said my building ​ "wouldn't work" because of her sinus problems, I received what I felt like was a hostile exchange when she just first arrives first it was my building wasn't good enough and then she went in to say that she had tons of experience in the supervisor and immediately started dictating how things would be random Sunday ​, and even insisted I had to change grocery stores -- even though Grace had already approved the store I use and confirmed it with the owners. She claimed she was a supervisor and acted like I had to follow her rules, not the other way around. There was no "How can we support you?" It was "This is how it's going to be." And when I said no, the attitude turned hostile, as if I was doing something wrong for expecting basic respect in my own home. A home health aide is supposed to help me, support me, and follow my home rules when there's no safety issue. Instead, Grace Home Care left me stressed, anxious, and without services for nearly a month. Based on this experience, I would not recommend this company to anyone.

Grace Home Care was very easy to work with. The owner Hazel was there every step of the way to…read moremake sure me and my family were happy and would gladly answer any questions we had. I'm so pleased and thankful that Grace Home Care has been personal so we don't feel like just a case #. There is nothing more frustrating than working with a home care service that feels impersonal (bad past experience with a different home care place). Thank you Hazel & staff!! A+ provider!!

Zero stars if I could. Once they rule out cold, flue, or covid, they don't give a shit and send you…read morewallkng. 4 different visits with zero help and still I'm fucking sick. DUDE FUCK THIS PLACE!

This place is the worst medical institution I've ever been to ....no appt.with severe back and leg…read morepain waited 4 hours and still didn't see a doctor...got up and left ...went to Arcadia Methodist hospital got taken care of in 30 minutes....Dr.Fong is the worst...ZERO STARS BUT THIS SITE WON'T LET YOU POST UNLESS YOU PICK ONE

Nick Troutman is the most amazing PT instructor. At age 90,…read moreI broke my hip and needed lots of help. He was patient, knowledgeable and helped me to recover very quickly and effectively. He has a wonderful warm and caring manner. I owe him a great deal of gratitude

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

I wanted to make sure I gave a shout out to Visiting Angels/Murrieta. Starting with my first phone…read morecall with Angela, she was so kind, patient and extremely informative about what they do and how the program works. Sometimes you just don't know what questions to ask. I cannot tell you how much I appreciated her. My call was also followed up by Greg B, Director. He was also very kind and added an entirely new layer of options after explaining to him about the recent status of my Dads health. Visiting Angels is not an option for our family at this moment, but I would not hesitate to call on them if the situation changes.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

My mom's caregiver from Visiting Angels is so kind and caring. She goes above and beyond! We love…read moreher but more importantly my mom loves her!

Can you tell your Van driver's to stop running stop signs because I am tired of constantly almost…read moregetting clipped or t-bone by them!! they know it's a stop sign because the person in front of them stops and instead of waiting for their turn they run it behind the person that's in front of them. primarily it's an thin, Asian man, dark hair, glasses, probably 50s.. I press on my horn to let them know I'm already Getting to the middle of the intersection so they can stop instead of me slamming on my brakes every time but they or he specifically doesn't even flinch and just stare straight and proceeds to go. If I were to not have slammed on my brakes every time, he would smash into my driver's door and I'm only leaving this review because you don't have a website to leave comments or emails on and I'm tired of it happening all the time.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

Their service attitude is excellent; the nurse arrive…read morepunctually every week and show genuine care, closely monitoring my father's health condition with great attentiveness. Their customer service is highly responsive whenever we have a request, they do their utmost to help us resolve it.

I would like to express my sincere appreciation for the outstanding care and support provided by…read moreRuth, as well as the Occupational Therapist (OT) and Physical Therapist (PT). Ruth, the Home Health Director, was exceptionally patient, knowledgeable, and compassionate. Since home health services were an area in which I had very little prior knowledge, she took the time to thoroughly explain the entire process to me. She carefully answered all of my questions and repeatedly reviewed the information whenever I was uncertain, ensuring that I fully understood each step. Her willingness to spend extra time educating and guiding me made a significant difference and gave me confidence throughout the process. The OT and PT were equally professional, supportive, and encouraging. They arrived well-prepared and provided excellent training tailored to my needs. They demonstrated exercises and techniques clearly, patiently answered my questions, and ensured I understood how to perform the activities safely and effectively. Their expertise, dedication, and positive attitude made each session both productive and reassuring. The entire team demonstrated a high level of professionalism, compassion, and commitment to patient care. Their patience, kindness, and willingness to go above and beyond helped make what could have been a confusing and overwhelming experience much easier to navigate. I am truly grateful for their support and the excellent care they provided.

ReAnne, owner of our local Amada, spent nearly an hour with us providing a complimentary review of…read moreour Long Term Care Insurance policy. She contacted our provider and posed the questions we would not have known to ask! We learned things about our policy we did not know before! This session was tremendously helpful and we highly recommend it! It better prepares us for that day when we may need in-home care--now, most likely, with Amada!

I had a great experience with Amada Senior Care in West Covina. I had a situation where a friend…read morewas incapacitated and in need of 24 hour care upon being released from the hospital. I live 60 miles away from my friend and could not take care of her needs. I was also her POA. I had no idea who to call. I googled Senior care in her area and Amada came up with a few others. I called and within 3 hours I had an excellent caregiver at my friend's home to assess her and begin caring for her. Took the worry away from me. ReAnne, the owner helped me with everything. She scheduled all the caregivers my friend needed. She needed 24 hour care from the beginning until she passed a month later. As sad and hard as it was, they did a wonderful job and were compassionate people. My friend was well taken care of. There were 3 or 4 different caregivers and all of them were very nice and did everything they could. My friend had to be re-admitted 2 times to the hospital. They took care of getting the ambulances and staying with her until she was either released or admitted. Ameda has access to all other fields needed for someone with home care. Medical people, physical therapy, whatever your person needs. Although my friend passed, Ameda Senior Care took good care of her. I would absolutely recommend and use them again. Thank you Ameda Senior Care.