1. Montvallee Motel

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    Monterey, VA

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    Montvallee Motel

    1.5 (2 reviews)
    ModerateHotels

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    15 years ago

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    Mountain Quest Inn - A view of the library (20,000 books) from the second floor

    Mountain Quest Inn

    (8 reviews)

    Views - Amazing Bedrooms - OK…read moreCell service - Nonexistent WiFi - Only in the main conference area Other cool things - a huge library of books and DVDs, kaleidoscope collection, pool table, large TV with cable in the main house, breakfast is included, it's pretty close to snowshoe, you can go to their observatory for a great view or sit by their creek on their benches, they have a llama and a bunch of other animals, they have a sauna and hot tub. The hotel isn't so old, I was told 17 years old but it seems older with its classic style - it's gingerbread moldings and large porches - and it's quite cute. I really enjoyed my time here. I'm glad that I read about the lack of WiFi and cellphone service in advance so I was prepared. I took it as a break to spend time with my friends and husband - a time to disconnect. They also host spiritual conferences there, we were told. I can imagine it being a good place for a church retreat - the rates for conferences were very reasonable - advertised in the $400 range for a full weekend of meals and activities. I can imagine this business growing as the location is extremely beautiful and it's a powerful thing to disconnect and reconnect with loved ones.

    Loved the farm tour, the quiet area, breakfast and dinner. It's nice to have no cell phone for…read moreawhile. We stayed in the rustic room with our two small dogs. The room is clean and with an unique theme as described on their website. The only downside is this place is too far from where we live. We would definitely like to visit more if it's closer. It's a perfect place for kids too.

    The Omni Homestead Resort & Spa - Resort

    The Omni Homestead Resort & Spa

    (430 reviews)

    $$$

    We had a wonderful time at the Omni. It's a beautiful and well appointed property. We visited for…read moreNew Year's and attended their gala dinner, which was phenomenal. There are ample staff, and everyone was very friendly and attentive. We enjoyed everything we ate, from the quick serve breakfasts and sandwiches at Martha's cafe, to dinners at Woody's, the breakfast buffet, and the gala dinner. It was always easy to find something to eat or drink, with various levels of service/formality. The gym is well appointed, and we really enjoyed the outdoor pool and hot tub. The afternoon tea and cookies is very crowded, but fun. The evening movie was a fun activity, with popcorn and nice seating . One thing I really liked was the number of occupied public spaces. The lobby/foyer has live music in the evenings, occasional tea and coffee service, couches and fireplaces. The Christmas decorations were just gorgeous. We enjoyed walking around to see them all. We also really liked the vibes in the Presidential Lounge and had drinks there on several occasions, taking our time. We are not fancy people, and did find the hotel rather expensive, and definitely still felt nickeled and dimed at times. There is no included food/beverages, and only part of the complex is available/included in your cost. We were able to use part of the outdoor pool, and the indoor pool and fitness center. The mineral pools, onsite and off, are additional fees, as are all meals, most coffee, etc. Parking is not included, and is valet only. There are numerous daily activities, most of which are an additional charge. Many did look enjoyable, but we opted out of the $75 bourbon tasting and $75 yoga classes. When the Omni is on, they are ON, but, to my point above, once they start to miss, they just kind of shrug it off and the mistakes feel expensive. My date had bought me a massage, which came with a spa day pass, which is the only way to use the spa garden and on site springs. We didn't realize at first that I already had a day pass, so we went ahead and purchased one for him to enjoy the facilities as well. On our spa day, the hot water was out, which meant that a decent number of the indoor facilities were not enjoyable. There were no discounts or alternatives offered, just kind of - it's not working. We still had a very nice spa day, but would have enjoyed the indoor showers, and actually, showering off, in January, in cold water after using the mineral springs, was not fun. When we ordered room service, half of our order was forgotten, and again, we were presented with a brief apology and the full bill, even though it took an additional 20 minutes for the food to arrive and I had finished eating mine by then. The most stressful error was when the bell staff dropped the garment bag containing my black tie dress on the floor in the hall, and we found it there when we came back to the room! I was really upset about that, though we didn't call the desk as we were tired and I did have the dress in the end, but this could have ended quite differently. I will also say that the walls are PAPER thin. A rather loud family occupied the room next to us for part of our stay and we could hear EVERYTHING. The historic property is just lovely, and the service was really nice. If we were to return, we would likely stay for a shorter visit, but it was definitely worth a trip.

    We went to the Omni this past weekend for an anniversary and thought it would be a romantic…read morelocation with the scenery and hot springs. Yet, we found that the hotel was significantly overpriced, poorly serviced, and much more geared towards kids than couples. The Service Nearly every interaction we had with the front desk felt like we were inconveniencing them. From the moment we walked in, my partner and I walked up to the front desk with two employees. The one briefly looked up at us and then returned to what she was doing. We stood there for a bit before I asked if there was someone who would be able to assist us for check-in. The next morning, we walked by and that same employee was leaning up against the wall staring up at the ceiling - it looked like she would rather be anywhere else than working at that front desk. It was not a helpful, four star experience in any way. The final straw for us was when we were checking out, and one of the Room Controllers (seems like a supervisor role) Patrick, was called over to try to help us with a question we had about a charge we saw on our bill. When asking if he could help us understand the activity fee listed that wasn't clear what it was connected to, he said he could look into it more but it would take over an hour to do. When we pushed if that was actually the case, he said "do you know how many people have stayed at this hotel over the past weekend," in reference to the number of tickets he would have to go through in order to answer our basic questions. Seems hard to believe a resort like this couldn't tell you what a charge on your bill is - and of course that wasn't the case. Turns out theres is a drop down that provides all the details. We weren't trying to nickel and dime here, just understand a charge that was not clearly tied to an activity. After he realized there was a drop-down and it would not take an hour to answer our question, he became significantly more friendly. Cleanliness Our room had stains on several surfaces, most noticeably on the pillows. The tub was also significantly rusted around the drain and there were two long hairs on the shower wall from previous guests that we found before using the shower. Food The food in Jefferson's was bad, especially at the price. I had eaten here before and did not remember it being so terrible. I would consider it the most overpriced meal we've had. We ordered an 8 oz steak, lobster tail, wedge salad, and spoon bread. The steak was 1) not 8 oz and 2) not cooked to order, the lobster was rubbery, the salad was soaked in dressing, and the bread brought with our meal appeared stale as if it had been sitting out for hours if not days. The Fees Everything includes an extra fee. We were fine with the cost of it, but the additional charges aren't an inconsequential amount and honestly it's clear that the fees are just a way to show a lower price when you're booking things. The one that really stood out to us was the spa "service fee" which was 22%, and which part of it went to the massage therapist - but the front desk at the spa couldn't tell us how much. We were told that this specifically was not a tip, and were expected to tip on top of the 22% fee. To make matters worse, our "50 minute massage" was not 50 minutes - we have texts we spent before and after the service from the room that shows it was closer to 45 minutes. To be clear, we were on time and completed the paperwork well before the start time - so it was not a matter of us being late to the appointment. Activities A quick note - our experience with all restaurant staff, interns, seasonal workers, and especially those leading activities was very good. Archery was fantastic, the hot springs were peaceful and unique, and the hike had a very knowledgeable guide. The guides for Archery (the intern from Virginia Tech and Ahmet) were incredibly helpful and friendly. Our activities were not without frustration though - when we showed up to our 9am archery reservation, we were met by the intern who said her boss was not here so we couldn't get into the building. So we stood out in the rain until management showed up to unlock the door. We would recommend part of our 20% activity fee on top of the cost of the activity go toward cutting an extra key so future guests don't have to wait in the rain.

    The Isaac Jackson Hotel - Plenty of seating

    The Isaac Jackson Hotel

    (10 reviews)

    $$

    Roadtrip! But, be…read morecareful - you might miss the driveway. Yes, even some of us seniors still take (as SNL Steve Martin and Dan Ackroyd said) "wild and crazy" road trips. Except in our case....maybe not so wild, just a bit crazy. Truth be told, there was some method to our madness in straying from the beaten path. After a 3000+ mile driving trek across the Southern and Mid-Atlantic states, my wife and I decided to avoid high traffic truck-infested roads on our return home to Middle Tennessee. So we programmed our GPS to use only secondary and tertiary rural roads through Virginia, West Virginia, and Kentucky. What a hoot...what a great trip! At the outset of the trip (and for the record) the Isaac Jackson Hotel isn't exactly off the beaten path, but then again, it doesn't sit right next to a major Interstate. Regardless, it was on our route and it did fit our needs perfectly. Only tiny glitch - again at the outset - was that we overshot the driveway to the hotel. A quick trip around the block and we were back on track. The hotel sits up on a hill overlooking a part of Elkins and the driveway is adjacent to a nice restaurant, the 1863 Grill. You actually have to drive through the parking lot of the 1863 to get to the hotel! Once conquered, the hill proved negligible in our stay, and we quickly settled into a beautiful, comfortable hotel. Nice size room, clean and well-stocked with toiletries, towels and essentials. Great shower with detachable hand wand. Clean and neat accommodations. After a comfortable night, a notable moment: breakfast. Attention to detail! The breakfast lounge is spacious and spread out over a beautifully decorated lobby that includes traditional table and chair sitting areas, a larger family-size or conference table, and a cozy fireside sitting area with overstuffed chairs. The selections include standard "free hot breakfast items" along with some locally prepared specials. The egg and cheese omelet is plain but can be enhanced with the addition of sausage or you might add one of the small containers of Tostito Salsa and make it a Southwest style omelet. Add a side of locally prepared stewed apples (or use them to top your "make your own" fresh waffle. If you lean more toward a simple bagel or English muffin with jelly, pick one of several individually wrapped (yes, personally wrapped for freshness and to keep wayward, clumsy fingers off). Cold cereal, fresh juices, hot freshly brewed coffee or tea, or a glass of Vita water...the selection is amazing. But wait...there's just a bit more. How about some freshly cut fruit or...on this morning, famous fresh 1863 Grill Cinnamon buns....Oh, so, sweet! And a real Roadtrip delight only slightly off the beaten path.

    This was my second visit to Elkins, WV & my first visit to Isaac Jackson hotel. On my first visit,…read moreI stayed at a different hotel which was quite sketchy. The Isaac Jackson is an older hotel which has been remodeled recently & looks very nice. The lobby is quite large & the entire hotel smelled nice! No musty smells at all!! The rooms were very clean and spacious. The bathrooms were large & clean as well. The beds were very comfortable & I got a nice night of sleep on them. They do offer complimentary breakfast which included biscuits & gravy, sausage, potatoes, cereals, waffles, juices, coffee & some of the best damn cinnamon rolls you will ever eat! I must also say that the hotel staff was very friendly.

    Holiday Inn Express & Suites Elkins - One block away, by the train depot

    Holiday Inn Express & Suites Elkins

    (18 reviews)

    $$

    Pretty decent Holiday Inn. This location has suites and the rooms are huge! One perk about this…read morelocation is that they offer free laundry! You just need to bring your own soap. Fitness center was decent. Front desk was friendly.

    Stayed here for two nights to ride the trains! Quaint town…read more Ample parking. Negatives: *NOISE was BAD. Room above us sounded like there were people running all day/ evening, and we needed to call the front desk one night at 11PM to get them to stop. ALSO: noise from outside parking lots ( voices, car remotes..,) audible even though we were on the second story and windows closed. AND we were across from the ice machine, we heard that innumerable times, as well as voices-/ this is not a room location issue, but rather a poorly constructed building one, as none of these have been problematic to me in the past.. *pillows and mattresses not the most comfortable PROS: *complimentary laundry ( detergent not included). Got to do one load during a long road-trip *fitness center decent/ has a BOSU so I was able to do a good workout, but bicycle could be better maintained) but thanks for having it)*pool and sauna ( not used) *staff-most were pretty friendly *walking distance around town NEUTRAL: *complimentary breakfast: the omelets and potatoes were bland, turkey sausages were over cooked. They ran out of bananas one day but I guess that's on me for arriving later in the morning. But I guess we got some food.

    Montvallee Motel - hotels - Updated July 2026

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