I was a little nervous about shipping my car across country. But Julie was there to answer all my…read morequestions and made the entire process easy and stress free. I had a specific time frame for pick up. And Julie worked with me to ensure that my car was picked up and delivered well within when I needed. She also kept me posted and confirmed the pick up date and all the driver info. Price was very reasonable and competitive. I will definitely use again , and recommend this company for transporting vehicles. Thank you Julie Sincerely Bruce

Never connected. All the vehicle relocation companies are terrible!…read moreThey give low ball offers and then double the price at pick up time! That is if they show up! Several give an initial quote and never finalize. I could not recomnend any of the dozen I tried to work with !

I needed cross-country transport (1,700 miles) from Prescott, AZ to Channahon, IL and all 3…read morerepresentatives did a fabulous job! Charlie was our broker and scheduled our transport (along with our reasonable quote), George was our contact for actual pickup and delivery day, and Alexi was our driver. All were super nice and fantastic to deal with! Was a much easier transaction than I had anticipated and my Jeep was delivered safe and sound within 2 days - thank you!

This business does not handle the service that I needed. However, the young man that I spoke to…read morewas very pleasant and referred me to another company.

Excellent service and quick. Got a car Shipped from Sacramento to Yorba Linda . Only took two days…read more. Fast quick and easy will use again if I ever need to ship a car.

Got ghosted. Provided all information that was asked of me, then nothing. Huge waste of time.read more

Scheduled a pickup for a Tuesday, but the local carrier called and asked if I could do Monday, a…read moreday earlier instead. I was fine with that. Pick up went well and on the back end, my car arrived safely without damage. Great. There are a few things, however, that made the experience less than stellar that left me with only giving two stars: 1) Communication-I received an automated text at 6 AM on the morning it was scheduled to arrive and then...silence. The message said I'd receive a call 2-3 hours ahead of delivery and I waited the whole day+ and got nothing. Calls to the agent I booked with went unanswered. Calls were made the next morning and only received a response from their broker dispatch-they had to contact the actual car hauler. I had the name of the carrier and contacted them and was told the driver had a delay somewhere and would reach out ahead of time. That was more than the Road Runner CSRs could offer. 2) Real time tracking did NOT work AT ALL. While it gave start and end days and the "route", there was no update other than the car being in transit. And contrary to what is clearly advertised, no way to look and see where the actual vehicle was in progress (from PA to AZ). That alone would have given me some idea of their arrival time when the dispatch had nothing to offer than "the driver will contact you". 3) Arrival time-still expecting a 2-3 hour advanced notice window, I received a call when the driver was SIX MINUTES away. I stayed close to home, but had I had real time tracking and actual communication, it would have lessened the stress of not knowing where my vehicle was. 4) Language barrier-I suspect that a clear language barrier was also a factor-the driver spoke very broken English and while he was pleasant and professional, there was no explanation for the additional 30 hours I had to wait for some type of response.

I had a confirmation from Roadrunner and received two messages that everything was on time and…read moreconfirmed. On day the car was to be picked up, no one called or texted to confirm a delay. When I called they said they were not sure when they can pick the car up. They would not let me drop the car off at their office in Phoenix because they did not know if there was space available. They were rude and unhelpful on the phone after being on hold for over 45 minutes. Please do not ever use their service. There is zero responsibility they took for the losses incurred by their lack of communication and commitments. Please do not use their services.

I contacted Hayes auto after hearing great feedback from a longterm friend about both the service…read moreand communication I must say I wasn't disappointed the entire process of shipping my brand new 2024 Kia carnival was seemingly effortlessly car arrived ahead of schedule and in perfect condition Joel and Sarah took great care when making the delivery I can not recommend this company enough!!!! (price was very fair and service was miles ahead of anything I've had before)

From the owner: At Hayes Auto, LLC, we’re more than just a transportation service—we’re a family business driven by…read morereliability, trust, and a commitment to excellence. Founded in 2022, we treat every job with the same care as we would for our own family, ensuring your vehicle or freight arrives safely and on time.What sets us apart? Our values of integrity and independence ensure that we go above and beyond to meet your needs, offering personalized service and solutions tailored to your business. We prioritize long-term relationships, not just quick transactions, meaning you get a partner who’s committed to your success.When you choose Hayes Auto, you’re choosing peace of mind, quality service, and a team you can trust to deliver, every time.

Very easy to get a quote and it was the best value for both and open and closed transport.read more

From the owner: Specializing in 1-2 car enclosed transport in Arizona, Nevada and California. Kal Transports is a…read moretrusted vehicle shipping company offering expedited door to door delivery, GPS tracking and excellent customer service.