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    Hayes Auto Transport

    5.0 (1 review)

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    2 years ago

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    Car Go Auto Transport

    Car Go Auto Transport

    3.2
    (6 reviews)

    I am changing my review to 2 stars because the company keeps texting and calling to get me to…read morechange my review to reflect that the front end of transaction was good because they went out of their way to do it very quickly and we had good service. This is all true. I am changing this to avoid more harassment from the company. Here is my first review: Worst customer service experience of my life! Driver was screaming and yelling at me. I was shaking by the end of it. And the truck ramp was broken. He had to hit one tire ramp with tire iron to get it down and used boards for other side. Least professional experience of my life!

    worst experience ever, especially with so much competition for transporting vehicles. If you look…read moreon their website, almost everything they say is totally inaccurate. First of all they say door-to-door pick up, I bought a high in Mercedes in the LA area to be delivered to Arizona. I was quoted $750 later on I found out I paid $200 to $300 too much with other companies calling me with quotes. They emailed me after I stupidly paid them ahead that my very expensive Mercedes would be picked up at the dealership on Monday and delivered to Arizona on Tuesday. The dealership called me on Friday in a panic as I had passed on the information the car will be picked up on Monday however, another transport company took it to a lot where it sat over the weekend, none of this was communicated to me by CAR-GO, I finally tracked down the guy ( luckily the dealer had all of this information) and he advised me it wouldn't leave his unknown lot until After the weekend on Monday! I called CAR Go and only got a recording that they were closed on the weekend so I had no communication or clarity on what was going on with my car. therefore, I was left with only communicating with the owner of this vacant where my Mercedes at. On Monday, it was picked up and I was assured by the driver it would be delivered Tuesday afternoon. To make a long story short, the driver did not want to drive to Tucson on Tuesday Contracted but finally showed up at 10 PM that evening. I I Iwould strongly recommend Anybody shipping a car to not use this company. They are not dependable. They do not provide real time tracking and basically could care less once they got your money. We are talking about extremely expensive vehicles and they do not provide any of the service that they quote on their website. Mike H

    Hayes Auto Transport - vehicleshipping - Updated June 2026

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