i purchased a mattress with the help of the salesman Ernie katechis .It was a pleasant experience.I…read morehave purchased other items for my home & always look for this gentleman because he is informative & honest.

The customer service is terrible! I ordered a stove, a purchase of nearly $2K... It's been over two…read moreweeks for the delivery and they're coming up with some excuse or the other for a delay. I've asked them at the very least can you provide updates and the manager is either on a break and call back or on vacation - I've had to call multiple times to speak to a store personel promising me that the manager will call back but never does. Just absolutely the worst! Avoid this branch especially if you are living in a NYC Co-op !

Great friendly associates . Great delivery responsiveness…read more One criticism: can a return be picked up, if customer pays for the service, with existing service partner. I am disabled and sometimes unable to get to your location and it's been a concern a few times. Thank you

I went to Best Buy to purchase a laptop that would be good for PowerPoint presentations. The young…read morewoman was patient showing me various laptops. The prices were much higher than I had seen on the internet, but I liked the convenience of purchasing it and taking it home the same day. When I decided on which one I would purchase, I told her that I wanted it in silver color. She replied that she was not sure that they had it in silver. She then went to the back and returned announcing that I was in luck and that she had found one. She brought it in its box. I said that I wanted to see the shade of the silver color. She replied that she couldn't open the box. I trusted her representation that she had found the laptop in silver color and proceeded to the counter to pay for it. It came to over $1,400. When I asked for a bag, she said that there was none. I certainly did not want to parade in town with an obvious new laptop. I happened to have a plastic bag and was able to partially cover the laptop. When I got home, I opened the box and discovered that the laptop was of a dark color. The label said "blue." I am really outraged by the lie of this young woman and that a store like Best Buy does not even provide a shopping bag for a $1,400 purchase. Needless to say, I will be returning the laptop for a full refund and will never again shop at a Best Buy store.

Store #1602 is closing July 10, 2026!…read more I came here with the intent of obtaining printer cartridge. The building is a civil engineering and design oddity where the front faces a neighboring building located in the middle of a block and the backside faces customers who are coming from the MTA NYC Transit subway which can be easily missed. Low and behold the entrance facade affixed the store's closing signage was already a concern. This Staples location is a permanent closing. The male sales associate at the customer counter was nonchalant with head down and eyes glued to his cell phone rather than servicing customers. This same male associate's rebarbative behavior is one reason for my non-return visit. Why do you not put down your phone and service customers? Ergophobia? This store's lack of stock is very, very discouraging as the main reason is their impending store closing. This location is not a large as other Staples, but there is a small parking lot and accessible via MTA NYC Transit N and W train at Astoria Boulevard on Grand Central Parkway. As usual, no associate approached me if I needed assistance. This location carries high yield printer ink cartridge as available in stock at $51.16 which I have asked to search thoroughly, but the regular non-high yield was unavailable. I was unable to locate this product in my online search to price match since high yield ink cartridge is not a common product, therefore, absorbed the full price $51.16. Oh! I have travelled the long-haul trek from southwestern Queens via Manhattan to western Queens, Astoria and was in utter disbelief for the minimal products in stock of their inventory. I remember the 1990s era and early 2000s era where Staples were abundant and had heavy brick and mortar presence when paper and office supplies physically existed. This company had the budget to heavily advertise on TV and radio for many the Back-to-School seasons. In my youth of school days I would purchase two-pocket folders, notebooks (including spiral, black and white marble), journals, and pencils. In my adulthood of recent years, I would purchase copier paper, badge ID holder, printer ink cartridge, and sometimes pen refills, journals. Forward. In year 2026 this store #1602 is, unfortunately, becoming another victim causality of progress or evolution of digitalized/paperless. Total disappointment.

This location is open as of May/2026…read more I visited this Staples location in Astoria willing to check some office chairs but was very disappointed since they only had 7 assembled chairs in their showroom. Other Staples stores normally have at least 15-20 different chairs. The store itself is ok, offering the usual products offered in other Staples stores. There's a parking lot so parking is not an issue when visiting this location.

A few months ago I was there for a geek squad repair. That went well…read more The other day I went for a quick online pick up. I was greeted by a nice guy as soon as I walked in. Right after that someone asked me if I needed. I said no thank you. I went to the line (I was next) the girl who was there was super friendly. She got my item in the matter of a second & I was out. Was wished a good night by her & the same dude at the entrance/exit. Overall a wonderful experience! Two thumbs up.

This is hands down the worst Best Buy I've ever been to. I usually go to the Rego Park location,…read morebut the Lenovo Yoga 9i Copilot 2025 laptop was only available here in limited quantity, so I had no choice but to pick it up at this store. The cashier (an Asian lady) was incredibly pushy and made the whole experience miserable. I repeatedly said no to the insurance, yet she kept pressuring me, lecturing that because it's a $2000 laptop with Copilot it would break, and trying to convince me with discounts and scare tactics. I don't need someone telling me how I'm going to use my own laptop. Then, to top it off, when I asked for a bag, she said they didn't have any. So here I am, a small woman, forced to carry a heavy laptop box through the street while she loudly announces the $2000 price tag for everyone to hear. Absolutely ridiculous and humiliating. No wonder the store was practically empty. Even another customer gave me a strange look during the whole exchange. This was by far the worst shopping experience I've ever had at Best Buy, and I will never step foot in this location again. Best buy needs to look at customer service otherwise we just need to buy online somewhere else!

Excellent service from start to finish! They repaired my phone quickly, and it works like new…read moreagain. The staff was professional, honest, and took the time to explain everything clearly. The pricing was fair, and the turnaround time was faster than I expected. If you're looking for a reliable place to repair your phone, I highly recommend this shop. Thank you for the great service!

Please read the other reviews and TAKE THEM SERIOUSLY! This place is a complete mess, and I…read morestrongly recommend not bringing your device here under any circumstances. My device sat for over a month with zero proactive communication. Not a single call, text, or update. I had to come in multiple times just to ask what was going on, and even then, no one could give me a clear or consistent answer. One employee was completely incapable of providing any status at all. The lack of accountability and basic customer service is shocking.

I have been going to TA PC Repair for at least the last 15 years (had an older location in the…read moreneighborhood) and always had my pc issues resolved in a quick and efficieint manner. Al, the owner, is amazing, knows just about everything when it comes to hardward, software and internet issues. I always turn to him to help and guide me. Fairly priced as well.

Al is the best! My harddrive fried and he quickly replaced it and got me back on track. There was…read moreinitially a small issue, but he fixed it and didn't charge me any additional fees. Very grateful.

Michael and Joe at MaRvGo are really great tech problem-solvers. I came to them looking for advice…read moreon a new laptop, as I was on a small budget. They got me a very reliable laptop, on budget and they even sorted out the exact software I needed to get my projects going, which I wasn't expecting at all. They're very helpful, really friendly and I highly recommend them.

From the owner: On Site Residential and Commercial Repair of PC's, Laptops, Apple Products and various other…read moreelectronic devices. A/V installation and repair, Home entertainment systems, Cell phones, Security Cameras, Web Design, and Tutoring.

Yesterday I bought my second iPhone at this store. Once more, I got great service there. They made…read morethe process of upgrading my last iPhone to a new one very easy. The sales person, Alexis, couldn't have been more helpful, and totally focused on the business at hand. When she wasn't sure about a couple of things, she asked the supervisor and resolved any questions immediately. She also answered all my questions. Overall, she was pleasant, courteous, and did a great job. I would go to this T-Mobile store again without hesitation.

Very racist people specially the manger Justin. My wife was…read moreover there trying to pay a bill and they wouldn't even acknowledge that she was talking to one of the employees. Literally straight ignored her and attended other customers.

I live in Germany and needed urgent information from ECTACO…read more the internet telephone number for England doe not work and when calling them in Germany an answering device replied. On their call back the person spoke VERY bad german. so I called again. Their answering device is switched on all day. Now I have to wait to try calling USA. Terrible service and not to be reccommended. Wish I'd never bought the damm thing.

This company makes electronic language translators. As far as I could tell in the short time that…read moremine worked, it does a pretty fair job of translating. The problem I have is that the company refuses to stand behind its products. I bought one of the translators and it was apparently defective in design or manufacture as the housing around the display cracked within a few uses. Was a result of that crack, the device kept cutting out and rebooting, rendering it effectively unusable. I contacted the company and they basically told me to pound sand. The only thing they would do is sell me another one. They did offer me a $100 discount on a new one, but they also put it on sale for almost the same price they offered it to me with the discount. Bottom line, was that to have a working product, I would have to buy two and hope the second one did not fail as the first one did, since there is no likelihood that the company will stand behind its products. I emailed several times and got no response. They only way I could get a response was by calling them. I have been buying electronics on line for many years. This is the first time I have had a problem that the company would not stand behind. As a result, I cannot recommend that you use this company or its products. In my opinion, a company that won't stand behind its work does not deserve to get customers. If you choose to buy from them, CAVEAT EMPTOR!!! (buyer beware). Please note the address listed is the company headquarters as shown on the website. They apparently have a retail store at that location as well. I did not visit the retail store, I dealt with them on line and over the phone.