Julia is absolutely amazing! She is incredibly detail oriented and takes so much pride in her work…read more Every appointment is a great experience because she is always positive, friendly, and genuinely cares about her clients. She takes her time, pays attention to every detail, and consistently delivers outstanding results.

I'd strongly advise against going to Queen Bee Nails, especially when there are much better salons…read morein the area. I went yesterday, Monday, September 7, as a walk-in to have my builder gel removed and get a gel manicure. An older gentleman assisted me. Before starting, I communicated that my index finger was sensitive because I had recently bent it. I also explained that I wanted to try to keep some of my length, while understanding that some of my nails were fragile and that he might need to shorten them. He immediately seemed visibly frustrated. He cut my nails and then asked if the length was okay. I reiterated that my goal was to keep as much length as was appropriate, particularly so I could maintain an almond shape. We continued with the service. When it came time to choose a color, I asked if we could try one color and, if I didn't like it, potentially switch to another. He seemed frustrated by this and asked why we would have to do that. At that point, I stayed quiet, but I will admit that my guard was already up. He applied the first coat on one finger, and although I was hesitant about the color, I said we could proceed with that hand. After the first coat was applied to one hand, I asked if we could instead put two coats of another color over it to make the color lighter. I've had this done at other salons without any issue. The nail technician immediately became very upset and said it wasn't possible, that he would have to redo the entire thing, and that I shouldn't have told him to continue with the first color. He raised his voice at me. I acknowledge that I eventually raised my voice as well because I was extremely frustrated. I even pushed my chair back to gain space. I told him that he didn't need to have an attitude or speak to me that way and that I was doing my best to remain calm. He then said he didn't want me to get my nails done, make a complaint, and come back to have the service changed. I explained that I was specifically trying to avoid that situation, but at that point, the interaction had already ruined the experience for me. I told him I just wanted to finish the service and leave with the color that was already on my nails. He continued trying to convince me that the color looked fine. By that point, I had enough and told him to drop it and that I wanted us to continue the service in silence. He made several more attempts to reference the color, and I reiterated that this had already become a bad experience and that I simply wanted to finish my service. And now, less than a day later, my gel polish is already CHIPPING. Gel polish should absolutely not be chipping the very next day. Overall, I would not recommend this salon based on my experience. The attitude and customer service were extremely disappointing. I was very shocked that the manager or supervisor did not step in or intervene but instead them and the other nail techs just observed. I also want to point out that, even with pedicures, they do not appear to use liners or provide new individual tools such as clippers, nail pushers, buffers, etc., the way other salons I've been to do. That's another reason I personally would not return. If you're in the area, I would recommend checking out Nailosophy or Purity Nail Bar instead. I honestly regret not going to one of them.

Trihn is amazing at what she does. All the staff are kind and friendly and the quality of the…read moreservice is wonderful! I highly recommend going if you want dip, gel, or regular mani pedi!

When you walk in you'd never know it's gna look the way it goes. So elegant, so pretty and very…read morespacious. The decor is beautiful and aesthetically pleasing. They have a wax room as well. The handfasting station is so cute. Even the hamd and feet drying station is adorable. They have dip powder upon dip powder. I found two women in here and they are singing their praising the place. I'm here for a pedicure so naturally I look down at one of their feet as she was sitting in the chair. Her pedicure looked great. What I love is they listen to what you are asking of them. Ana continuously kept asking which I appreciate. The music is like eating at fine dinning. So good Jazz and piano playing. I like that because no one loves hearing covers of modern day songs. Now, my opinion of my pedicure. With the regular pedicure you get this nice orange calf scrub. Smells so good, doesn't last long less then 30 sec each leg. It is followed up with a hot stone massage and hand massage which is way more than 30 secs. Ana is so good at it, I wanted to sleep. So I made a mistake and guess didn't tell her I needed my toes even so I was apologizing. This woman came from a far with attitude, I said no need I didn't tell her I'm apologizing. Then she gave me this you better be look. That was wild, it was not Ana. She was a peach the whole time. My pedicure is beautiful, I like it here.

Fabulous gem in our neighborhood! From the service, to the cleanness, and of course, the fried…read morelines of the owner! I wasvery pleased with the pedicure and manicure My place from now on.

I would rename this place "Charm-free Spa." I read great reviews here about Susan, but it was not…read moreSusan who did my nails. I went for a gel manicure and she did a good job. I think the issue was a language barrier. If I asked a question, trying to have a conversation, I would get a one-word answer. When she was polishing my nails, I noticed a tiny hair at the tip of one of the nails. When I told her about it, she polished over it. Of course, the hair was still there. I mentioned it again and she polished it again. I finally held my finger in another direction so she could see what I was trying to tell her, and she eventually understood and removed the hair. She did a good job with the gel manicure, but I probably won't return.

So I'm vietnamese but most people can't tell…read more... I love going to get my nails done and seeing what they say... I had a guy name jack do my mani/pedi, he was sweet. He didn't talk much at all...and was pretty good at giving massages...everything was great..until I asked for a design. He first said it was 5 dollars, which is fine. He brought over a case for me to pick and I picked one I really liked, and he told me he couldn't do it, and if i wanted it he can get someone to do it for me. I said that was fine. 2 mins later after he kept looking at the design he tells me it'll actually be 7 dollars for that design...why? I didn't ask but i figured he didn't want to do it. He attempted to do it and could not do it. He brought over a girl to do it, and she says in vietnamese to him "you should have just told her, that her nail was too small to do that design." and he says "I tried but it didn't work"...umm no you didn't... She managed to do the design...it looked nothing like that sample but I didn't want to make a fuss.. Overall I enjoyed everything up until the design part. Don't have samples if you can't do them.... He also ended up charging me 6 dollars for the design not 7...So overall 42 for mani/pedi with a design on my index fingers...I've gotten better manicures with better designs for less. But like others said the place is very nicely decorated and the handtowels are a plus.

It wasn't my first time there, but it will be my last. After making my toes bleed, yes more than…read moreone of them, she continued to do the same with my hands. The woman took a small chunk out of my finger! Took over 5 minutes to get it to stop bleeding!! I will NEVER return there!!

WOW, Brighton Nails is FABULOUS! Everything is clean and sterilized for each client. Many many…read morecolors to choose from. The Staff are friendly and professional. I have had mani/pedi, gel and dip. All are amazing. I highly recommend Brighton Nails to anyone looking for a relaxing and professional service.

I love this place they do an incredible job. The owner and her staff are so skilled. I get both a…read moredip manicure and gel pedicure and my nails and toes always last so long! Highly recommend this place they are very talented!!

I got gel x for the first time here today! Hanah was great! The salon had a very welcoming feel and…read morewas super clean as well. My nails were finished in a timely manner and came out beautifully!

One of my coworkers recommended Nathan and I don't think I'll ever go anywhere else. Ive been here…read moretwice and booked online both times. Both pedicures and gel manicures with ombré. Nathan did an absolutely incredible job both times, he is so skilled at the ombré and was so helpful with picking out the photos from my inspiration pictures. The basic pedicure here is so luxurious. The space is clean and comfortable, always busy so so highly recommend an appointment.

This is the best place in the area hands down. Cleanliness, quality of work, ability to schedule…read moreonline, phone calls when your requested tech is unable to be your tech, the list goes on. I've been going here for over a year now and will go nowhere else.

I think initially I was very happy. Then my chrome started to fade so I went back the next day to…read moreget it redone and they were super sweet about it. Two days later it started to come off so I wouldn't go back.... Pretty disappointing . I feel like for the price and the fact it's peeling already speaks volumes. I worked with two different aestheticians who I won't mention because I don't want them to be affected but it's pretty upsetting to pay so much for this quality. The lady that redid it did a great job but I don't know why it's already fading at the tips.

I've come every once in a blue moon for about two years and the quality of your manicure,…read moreespecially nail art, depends 100% on who you get. My very first time there I got some of the best nail art of my life. Most recently I got the worst nail art of my life. I would appreciate when you show the owner what nail art you want, that he would have someone do it for you that can do it well, or tell you that who they have available cannot do it. Instead my time and the artist's time was wasted because she had to attempt art she had no clue how to do and now I have a hideous manicure and my money and time was completely wasted. I probably won't come back again, which is unfortunate because I did like my previous experiences.

I honestly love this place, but the quality really depends on the technician. Highly recommend…read moreHolly! She is amazing and very kind.

The nail technician did an excellent job. She was attentive, listened carefully to what I wanted,…read moreand delivered exactly what I asked for. My only issue was the pricing. I asked to have my gel removed, and according to the salon's official price list, this service costs $5. However, I was charged an additional $15 instead. No one informed me about the extra charge beforehand--they simply added it to the final bill, which I found very disappointing and I didn't even do a design on my nails. What bothered me the most, though, was the attitude of the staff, especially the receptionist and the other employees. They were neither welcoming nor friendly, and I genuinely felt unwelcome from the moment I arrived. Unfortunately, I even felt discriminated against because of the way I was treated. A warm and respectful customer experience is just as important as the quality of the service, and this salon fell far short in that regard

The woman who did my pedicure wasn't very friendly, although not rude. Her skills were adequate…read morebut not excellent. She left unsightly cuticle and dead skin on the sides of the nails. I had to wait to get started and even then, things went slowly because my tech had to answer the phone and make appointments. However, all in all, I would go back, though if I found another place near me, I would try there.

Lorina is my girl now! I got blue chrome with glitter, and she absolutely nailed it. She was so…read morepatient and took her time removing my old gel, trimming my nails, and being super gentle with my cuticles. She also helped me pick the perfect shade and made sure I loved it every step of the way. The salon itself was very clean, which made the experience even better. I'm beyond happy with my nails and the whole experience--already looking forward to seeing her again next month! Highly recommend Q Nails and Lorina!

I was visiting town for an event and, with a bit of extra time, decided to treat myself to a…read moremanicure--something I quickly came to regret. The entire appointment felt rushed and careless, and it was obvious he wasn't confident using the Dazzle Dry system. The whole point of that system is its quick-drying finish, but that advantage is completely lost when the polish is applied in thick, uneven globs. Not only did it take longer to dry, it looked unprofessional. Worse, he cut several of my cuticles far too close, and they're still not healed days later. That alone is unacceptable. On top of that, he didn't even bother cleaning the excess polish from around my cuticles, claiming it would "mess up the nail" and require starting over. That excuse doesn't hold up--careful, precise application should prevent that issue in the first place. It felt like he simply didn't care about the quality of his work or my experience. Overall, this was deeply disappointing. If I lived in Boston, I absolutely would not return.