Stopped by for the first time! Wasn't expecting to get anything, but ended up with a pineapple plant, mini succulents, and a pretty copper amethyst! There were a lot of bigger trees compared to another local nursery, which was nice but they're a bit pricey obviously. Staff were very friendly and helped us find an actual tree we were looking for. Unfortunately none in stock but said there will be shipment next month so we'll be back! Love the giant metals Dino's when entering the lot, the kids loved them. read more

Moon Valley Nurseries - Copper amethyst - Nurseries & Gardening Near Me - Roseville, California

We used Moon Valley Nurseries in Roseville after seeing an ad for their new location. Since we do not know much about landscaping, we were willing to pay a premium for professional design help and quality plant selection. Unfortunately, the experience was frustrating from start to finish. We made it clear from the beginning that we needed all materials by Sunday for our landscapers, but after spending over an hour selecting 9 trees and countless plants, we were told at checkout that delivery would take two months. Some material did arrive sooner, but not all of it. The bigger issue was the design advice itself. The Liriope we received already looked unhealthy, and we later learned it does not do well in the Sacramento Valley heat. We returned it and replaced it with boxwoods. Even more concerning, a Weeping Blue Cedar was recommended to be planted only about two feet from our home. After getting second opinions, we learned that could have caused foundation issues because of the root system. We canceled that tree as well. On top of that, 7 shrubs we ordered never arrived, and we ended up buying replacements from another local nursery. Two months later, we are still waiting on a refund for the canceled tree and the undelivered shrubs. We have gone to the store multiple times, could never reach the manager, and kept getting different answers about store credit and restocking fees. Some of the plants we received are doing well, but overall the communication, design guidance, and follow-through were poor. I would definitely recommend getting a second opinion before trusting their design plan. Based on our experience, we would not recommend Moon Valley Nurseries in Roseville. read more

It is that time of year when I love to hear about the good will of people, volunteers, and businesses! A huge shout out to Moon Valley Nurseries for their generosity during this Christmas season. As of right now they are providing free Christmas trees to first responders, military families and veterans. As long as the supply lasts. What else is there to say but thank you Moon Valley Nurseries! I have had the pleasure of visiting Moon Valley this past week and from my experience the service, value, and selection were excellent. Happy to support such a benevolent business. Their kindness will make so many deserving people happy this Christmas! Cheers! read more

Moon Valley Nurseries - Thank you Channel 3 for the photo use. - Nurseries & Gardening Near Me - Roseville, California

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First impressions don't always last, and mine certainly didn't with this nursery. As a customer who paid in good faith for a December 22 delivery, I was shocked by how I was treated. The so-called general manager spoke to me with blatant disrespect and hung up the phone, offering no apology or accountability. I was told conflicting things: that the trees are at the Gilroy branch and available, yet I was told they're not and has to wait another 4-8 weeks as it a "special order". There was no courtesy or effort to resolve the situation; instead, I was met with excuses and poor service. If you're shopping for trees and plants here, please confirm availability and readiness for delivery before you buy. Avoid being misled by promotional phrases like "free planting" because it's not: I requested a full refund and order cancellation, with written confirmation within 24 hours, and I will be sharing updates on my experience as this situation develops. I hope the management takes this feedback seriously and makes real improvements in customer communications and accountability. read more

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The Asst. Manager Desizion was very friendly and helpful. He was also able to honor our landscaper discount and even threw in special Moon juice to plant our trees . We will be back! Thank you for a great experience. read more

2.5/5.0 Stars. We were greeted and asked if we needed help by several employees. For our needs of 1 gallon trees and vegetables this place is of limited to no use, and they are significantly more expensive than their chain store competitor that has a one year return policy. If you have a big budget and want very large trees they have a large selection and this place may work for you. read more

Mark was very knowledgeable and not pushy. Gorgeous selection of plants and trees. We used Moon Valley in Phoenix for our entire yard and have been so happy with the results. So we were very pleased to know they are here in Roseville now! read more

I had made a $ 7000 purchase and I had an issue with one of the trees, I spoke with the manager Decision and he is sending his crew to make it right . I appreciate the follow up and the sense of urgency to make it right. read more

The staff here are awesome, they went above and beyond on helping me locate a specific item, they have huge selection of indoor plants and other trees. I will becoming for more. They even have solid concrete planters that are worth the price. read more

We had the best experience, so helpful with all of our questions we had ended up with the most beautiful plants for our yard. Don't know what I highly recommend coming to Moon Valley nurseries.! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Roseville, California

5 stars I had an awesome experience at Moon Valley Nursery in Roseville! Marco delivered superb customer service, he was knowledgeable, friendly, and really went above and beyond. The tree and plant sizes and selection here are incredible, way better then green acres if your looking for size. If you're looking for the best customer service of any nursery in the area, look no further, this is your place. Thanks, Wayne K. read more

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I love my indoor plants from Moon Valley. I'm greeted with friendly, courteous & knowledgeable staff every single visit. Cameron, Skye and Evan all helped me last visit. Gave me more tips to keep my plants healthy and vibrant. I also use the Moon Juice on all of them once per week, that also may be why my plants look amazing. read more

I don't understand why they can charge 100% of the order up front when nothing has been delivered or installed. Other landscape work I hired only needed 10% down payment. I talked to the store manager by phone and his response was that they were a brick and motar store and they have been doing it (100% up front) for 30 years. Also, all of their sales people are on commission. Near the end of the phone call the manager cancelled my order and gave me a full refund back to my credit card. Talking with neighbors and friends they were all surprised by the 100% up front cost and they had only paid 10% down payment before work started on their projects. Called the corporate office in Phoenix, left message for person in charge of all retail stores, no call back after 2 weeks. Very disappointed with the experience and I cannot recommend this company. read more

This new location in Roseville has everything you need. I stopped in to look at my options for a new design in my yard and walked out with everything I needed to achieve my goals. The staff is very helpful and knowledgeable, Especially Mahala Mahala went above and beyond to find exactly what I needed. read more

Moon Valley Nurseries - Great selection of large and small pots - Nurseries & Gardening Near Me - Roseville, California

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Hmmmm. After having such a good experience last week in the sales situation at the store, an unfortunate confusion arose about delivery. Whereas we thought two trees were to be delivered and planted the following week, today the store advised that it would be two months from now, instead. Also, the guy who helped us was not contrite at all nor accepting of any responsibility. We'll see how it goes when the trees arrive. read more

Amazing service great prices has everything you need, Ray and decision very knowledgeable talk to them if you need anything. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Roseville, California

Customer service rep named Derek Great customer service care Wonderful attitude Very patient Not pushy salesman Great attitude Very knowledgeable Super nice read more

The service was great and they knew what they were talking about. Cameron helped me out.

Angelina provided great customer service and provided insight into what other plants would work well in our yard

This place is so fun to walk around and look at all the beautiful plants and trees. The staff is also super helpful as they actually have the plant we wanted. No other nursery in the area has them! Definitely check it out! read more

We hired Moon Valley to prune and fertilize several trees. We also purchased three large ceramic pots, which they delivered and installed and which they transplanted our existing trees into. Angelina, Mario and Sam were all very professional and easy to work with. The installation/transplant crew were very neat, proficient and thorough. read more

Skye and Tyler helped me out today! Looking for special lavender and moon Juice! I will be back !

Absolutely the best place to buy your plants. Great service, they stand behind their plants and work! I've dealt with them for years and always pleased. Shout out to Angelo for his help on my last visit! read more

Moon Valley Nurseries - Just todays haul - Nurseries & Gardening Near Me - Roseville, California

Great service and plant selection. So excited to purchase my first tree from Moon Valley Nurseries. Welcome to Roseville! Angelo was very helpful and friendly. read more

Service is amazing and staff is very knowledgeable especially Desizion. Desizion the manager was very helpful with our purchase.

Went to moon valley nursery needing potting soil and they were about to close but still helped me anyway! Super nice guys Ray and Decision, very helpful and friendly and big selection of trees and plants !!! read more

Wonderful service Their whole crew was friendly and helpful. Planting was fast and neat

Beautiful nursery with a huge variety of plants and flowers. Great place to wander around while planning your new garden. The staff is very knowledgeable and very sweet. I'll be back soon! read more

Skye and Decision were so helpful. The selections here are wonderful. Great selection of pottery and yard art too. Great service crime knowledgable staff. read more

We just finished a big front & backyard landscape project. Raymond "Ray" at Moon Valley was absolutely the best to work with. Very knowledgeable, patient and beyond helpful. read more

I went to Moon Valley Nursery's in Roseville looking for a selections of pots for my yard unsure if they would have any and Boy howdy I was surprised by the fantastic selection and the Amazing knowledge and customer service of Cameron. If you need anything from trees to pots to just great conversation you should check out this new location immediately . read more

Moon Valley Nurseries - Pots - Nurseries & Gardening Near Me - Roseville, California

Amazing company and experience. Excellent customer service and very competitive pricing. I was beyond pleased to give this new company a try. read more

Really amazing customer service, Decision and Anthony helped us with everything made it so easy for us.

My husband and I went to the Roseville store two nights ago. We walked in, looked around and then spent some time outside looking at trees. After about 30 minutes we left. At no point did any one working there greet us or ask if we needed help. No acknowledgment that we were even there and we were the only customers in the store. We will not be returning here. Bad service. read more

Extremely friendly and helpful staff. They have a pretty good selection of outdoor plants and trees. I went to look primarily at the indoor plant selection and was met with a smaller selection of plants. All the plants looked healthy. One selling point I liked is that they will help plant the tree you buy. I forget the requirements, but I thought that was a good advantage especially with how much the trees cost. read more

Our first time here at the nursery and we're blown away by the variety of the plants and trees in their inventory. The staff were very informative. Shout out to Desizion and Mark for all the help they offered us. We learn a lot about the soil in our area and how to properly treat them. Thank you guys!!! read more

Evan was willing to bring us into the store after closing & was very helpful with helping us choose our selections. Excellent customer service & would definitely come back to this location again! read more

This location has it all from house plants to huge trees, you're guaranteed to find something you love for your space. The customer service was amazing, Sean went above and beyond to help me find exactly what I was looking for and guide me in the right direction. We absolutely love our new trees in our backyard, they look full and healthy. Highly recommend this nursery for all your planting needs! read more

Used their Moon Dust fertilizer and it worked great for my trees and plants. Angelo was a great help with our purchase and advice

Moon nursery offered superior customer service . We were not very knowledgeable about what we needed and their knowledge and experience on their trees and products were impeccable. I highly recommend them along with they are now our forever go to nursery. read more