For anyone considering Moon Valley for your backyard landscaping project, you can feel 100% confident in the quality and service provided by Moon Valley and the team. My wife and I did a major overall of our yard and scrapped the entire thing to start over with a new pool, hardscape, and landscaping. Moon helped us plan and coordinate all planting to create a truly private and serene backyard. We choose oversized hedges and olive trees to give our yard a beautiful walled garden / french villa feel and offer tons of privacy. The installation was not easy, and the Moon team did a fantastic job constantly checking in to ensure that our every goal and placement was met with our planting. Danny, our PM and lead installer, was one of the best trades we have had the pleasure of working with. He was professional, kind, always happy, smiling while breaking his back, and constantly being a "YES" man. Whatever we wanted, he said that he would make it happen. If we ran into an issue, he would say no worries, here is how we will handle this... and he would knock it out. I can't rave enough about the experience we have had with Moon, and I am confident in saying that no other nursery would have been able to deliver on our project as they did with their incredible install team. We have dozens of very tall hedges and 5 Olive trees weighing 2000+ pounds. Danny and his team of installers are machines and hand-installed all of these in very tight sections of the yard. The install crew worked full hours (that rarely happens these days) and cleaned our job site each evening (spotless, including hosing down the driveway and street where there was dirt.) Impeccable work and pride in the delivery of a premier service to clients. Shout out to Kraig Jacobsen as well for helping us with all the plant selection and staging of our project. You guys killed it, and we are beyond happy with the final product!!! Go with Moon Valley. You will be truly satisfied. - La Costa / N. County Homeowners read more

I just wanted to share the great service that I received from the folks at Moon Valley Nursery in Carmel Valley. Upon my first arrival, I was intercepted on my way to the office by a friendly service staff named Daniel, who asked me a few questions. After finding out that I was looking for a shade tree, I was suddenly being driven around the expansive grounds, to look at various sizes of the two trees I had researched, in addition to a recommendation by Daniel. After taking some notes, I assured him that I would be back, after discussing the plans with my wife and making a final decision on tree size and type. I consulted with Daniel a couple times in the following weeks, and requested pictures of an African Fern Pine as that became my tree of choice, which he sent me. The trip back to the Nursery to make the purchase, was quick and efficient- I knew the type of tree I wanted, I just needed to settle on size and price. We settled on a 48 Spec, and I thought the price was fair, considering that planting was included. Within two weeks, the tree was delivered and planted. The planting crew were professional and courteous, and even cut and capped a sprinkler line that happened to be right where I wanted the tree, allowing us to maintain our desired planting spot and worry about rerouting the sprinkler line in the future. Chad M. was also very professional and responsive, in coordinating the actual work of planting, and calling Dig-Alert to prevent conflicts with underground utilities. Thank you, Moon Valley, on a job well done; will definitely be recommending you to family and friends! read more

Adam truly went above and beyond in helping us select the perfect olive tree for our home. From the moment we arrived, he greeted us with warmth and enthusiasm, even going so far as to pick us up in his Utility vehicle to ensure our comfort. His knowledge of the nursery's offerings was impressive, and he took the time to introduce us to various plants and trees, guiding us through the selection process with patience and expertise. Once we chose our olive tree, Adam's attention to detail truly shone. Not only did he carefully trim the branches to perfection, but he also provided us with clear instructions on how to care for our new addition. His friendly demeanor made the entire experience enjoyable and stress-free. Thanks to Adam's expertise and personalized service, our olive tree looks absolutely stunning in our home. If you're in need of plants or greenery for your home, Adam is the person to call. His dedication to his customers and passion for his work ensure that you'll receive nothing but the best care and guidance. We couldn't be happier with our white glove customer experience, and we'll definitely be returning to Adam for all of our future gardening needs. read more

I need to follow up on my previous bad review!!!!!!! I have completely changed my view about Moon Nursery and apologize to them for leaving a poor review before reaching out to them to address our concerns. They responded immediately to my complaint and I had a fantastic experience with Moon Nursery, and I highly recommend them for all your palm care needs. Seth and Christian were exceptional in addressing our palm issues. They were professional, knowledgeable, and thorough in their approach. Not only did they provide expert advice on the care and maintenance of our existing palms, but they also replaced the ones that had unfortunately died, ensuring our garden continues to thrive. Their dedication to ensuring our future success with our palms was evident, and their commitment to quality service is truly commendable. Today our new palms arrived, and they were planted expertly by a very professional crew. If you're looking for reliable and skilled professionals for your nursery needs, Moon Nursery is the way to go! Old fashioned customer service is so appreciated! read more

Recently, I had the pleasure of visiting Moon Nursery and my experience was nothing short of fantastic. From the moment I stepped in, the knowledgeable and friendly sales team, Nick and Adam, were exceptional. They worked seamlessly together, assisting me in selecting the perfect trees for my yard. Their expertise and enthusiasm made the decision-making process both enjoyable and informative. Furthermore, Maxwell, who coordinated the delivery, was outstanding in his communication. He kept me updated and ensured that everything was arranged to fit my schedule. The delivery itself was handled by George and his crew, who were absolutely great. They were professional, efficient, and extremely careful with the handling and placement of the trees. Overall, my experience at Moon Nursery was 100% positive. It's rare to find such a combination of expertise, friendliness, and top-notch service. I highly recommend them to anyone looking for quality gardening and landscaping needs. A big thank you to the entire team at Moon Nursery for making my experience so memorable! read more

I had a bit of a rough start with my initial plant purchase, as they unfortunately didn't make it. However, I am absolutely amazed by the exceptional goodwill and generosity displayed by the team at Moon Valley Nurseries. Not only did they replace my plants, but they went above and beyond to provide me with a fantastic deal that exceeded my expectations. It's clear that they genuinely care about their customers and are willing to go the extra mile to ensure their satisfaction. I want to express my heartfelt gratitude to the person who saw my initial negative review and decided to step in and help. Your kindness and assistance have truly turned the situation around for me. Moon Valley Nurseries has earned my utmost respect for their outstanding customer service and dedication to their customers. I highly recommend Moon Valley Nurseries to anyone seeking quality plants and a company that truly values their customers. Thank you once again for your incredible support and for proving that goodwill and excellent service still thrive in today's business world. read more

We had the pleasure of working with Kayla from Moon Valley Nurseries in San Diego, and we couldn't be happier with the results. Kayla was an exceptional listener who thoroughly reviewed our initial concepts and intentions. She was instrumental in supplementing our ideas with her extensive plant knowledge, suggesting additional creative options without ever making us feel pressured. Throughout the design and planting phases, Kayla was hands-on, ensuring that each plant was positioned perfectly to match our vision. Her expertise in landscape design and deep understanding of plant varieties were evident, making what works best seem effortless. Kayla approached our project more like a partner than a salesperson, providing a range of options and prices that made us feel comfortable and empowered. Her dedication and professionalism reflected wonderfully on Moon Valley, and we felt we were in excellent hands from start to finish. Thanks to Kayla, our outdoor space has been transformed beautifully! read more

Fantastic place, and honestly the beat customer service I've had in years. I called Moon Valley Nursery in Carmel Valley and a friendly and knowledgeable young woman named Kayla answered my questions. I asked her if she would be there later in the day and she said she would. As soon as I arrived she showed me where to park and picked me up in a golf cart type thing and drove me straight to the area of the nursery with the trees I was looking for. she helped me choose nice specimens of each type and answered all the questions I had. Then we drove to another section to find the other types of trees and when they weren't in stock she called Geronimo who manages the regional Moon Valley nurseries and they arranged to have the trees I wanted delivered to the site. Afterwards I paid for the trees and scheduled delivery and voila, I was in and out in about an hour. Kayla even threw in a bottle of Moon Juice for the replanting of the trees to my yard. I highly recommend this business. read more

Moon Valley Nursery in Carmel Valley is the best! We wanted a lemon tree and they had a huge selection of sizes and varieties. Sebastian took us all around the property, showed us so many trees and told us all about the differences. We took our time to select the best tree for us, never felt rushed or pressured. We also selected the perfect vining plants for our front planters and entryway. I am definitely going back the next time I want to plants because everything there looked so healthy. George and the crew who delivered and planted our lemon tree and two large star jasmines were wonderful-- Professional, friendly, and very knowledgeable. They did a great job with the planting, and George fully explained the care instructions and answered all my questions. The whole experience was a joy and I look forward to working with Sebastian, George, Max and all the Moon Valley folks at the Carmel Valley location again soon. read more

When my wife and I moved into our new home, our backyard was a blank slate--just a dirt lot with potential. We started researching local nurseries to help bring our vision to life and ultimately chose Moon Valley in Carmel Valley. We're so glad we did! From our very first visit, Seth and his team went above and beyond. As the general manager, Seth took the time to walk our space with us, listened closely to what we were hoping to create, and offered thoughtful, expert recommendations. The entire process--from plant selection to installation--was seamless, professional, and handled with incredible attention to detail. Thanks to Seth's leadership and his team's hard work, our backyard has been completely transformed into a beautiful, lush retreat. We couldn't be happier with the results and highly recommend Seth and the Moon Valley team to anyone looking to create their dream outdoor space. read more

When we purchased our plants from Moon Valley Nurseries, we purchased the MVP Pro Care Programs to ensure their proper care and to optimize and maintain their health. The MVP Pro Care Program has proven to be a great decision, as all of our 31 plants are thriving due to the outstanding care and feeding by the MVP Pro Care Arborists. Today, Christian Frese, an Arborist and Manager of Moon Valley's entire MVP Pro Care Program came from the Carmel Valley Moon Valley Nursery location to take care of our plants. Christian did an absolutely wonderful job. He was meticulous, neat, and detailed with pruning, fertilizing, and watering all of our 31 Moon Valley Nursery plants. Christian is extremely knowledgeable and caring about every aspect of plant growth and maintenance. We look forward to having him back in a few months to continue his topnotch MVP Pro Care service. read more

Extremely poor customer service. The cashier booth was empty, except 2 people talking to each other right next to me. One of them kept saying that he will give a good deal to the other person, speaking like he's a used-car dealer. Ended up, it's the cashier spending 5+ minutes "selling" to this customer. After that conversation, he finally have time to come to the cashier booth, but he said he cannot scan the tag, he asked me to get on to his gold cart. I said he can follow my car instead. I drove and then in middle of the way, he DISAPPEARED and DROVE OFF. What kind of SERIVCE IS THIS?!? If this is not a used-car dealer feel, I don't know what this is. I am shopping at Briggs Tree in Escondido instead, they delivered also. Read about Moon's negative planting experience on NextDoor before you decided to have them plant your tree! read more

I can't say enough great things about Jerrod from MVP Moon Nursery! He came out to take care of my beloved strawberry tree, and his expertise, professionalism, and genuine care were top-notch. From the moment he arrived, he took the time to assess the tree's health, explain what needed to be done, and answer all my questions with patience and knowledge. Not only did he trim and treat the tree with precision, but he also gave me great tips on how to keep it thriving. You can tell he truly loves what he does, and it shows in the quality of his work. My tree looks healthier than ever, and I couldn't be happier! If you're looking for someone who is skilled, reliable, and passionate about plant care, Jerrod is your guy. I highly recommend MVP Moon Nursery and will definitely be calling them again for future landscaping needs. Thanks, Jerrod! read more

Clay Vasquez was the Crew Manager who dug and planted our 30'+ Pink Trumpet tree. We just laid new flat work and they had to be extremely careful around it. We asked for it to be trimmed before planting, which normally they do before it leaves the nursery but that was overlooked and so Clay did it and it looks fantastic! It's the focal point of our front yard and Clay and his team did an excellent job in helping guide us to the right side to face the street, making sure the trunk straightness was appropriate, and in giving us care instructions on watering it and how to know if we over water, it, etc. Clay was amazing. Anyone contemplating buying a tree that is too big to plant yourself should definitely consider Moon valley nursery. You should make sure Clay is on their crew to install it! read more

I worked with Max at the Carmel Valley nursery. I have 4 acres to landscape with various trees and shrubs. Max guided us through many areas showing us everything we were interested in. He listened to our ideas and then did a lot of research to find trees and shrubs that would do well at our home. We have purchased 3 separate lots of various trees. 40 trees/shrubs so far. Clay and his crew planted everything with care and thoroughness. Exactly where I wanted them. Nice straight lines where needed. Always on time. A pleasure to work with in this world where many businesses don't do what they say or even seem to care about quality or customer service any more. I have zero complaints. I will continue to purchase future trees/plants to finish my 4 acre area. Great job by all. read more