My first trip to RCP was so amazing I'm trying to figure out if I need anything else just so that I can go back again. I was greeted in the yard right away and kindly sent in the right direction. Ordering and checking out were a breeze. Loading up was quick and easy. I thanked my yard guy for his help and he said. "No problem, it is my job". My heart melted. I should have asked for his number. I haven't run into too many guys in my life who do the right thing simply because it is the right thing to do. Bravo RCP!!! Super happy with my rocks but blown away by your customer service and the quality of your employees. read more

Not a long wait to get helped and once you've paid for your order, they pack up your vehicle quite quickly. Tons of products to choose from. read more

RCP has a few locations around San Diego. The Encinitas location is probably on the smaller side, but it has a pretty good inventory of pavers, decorative rocks, concrete blocks, and other materials. I appreciated that they have samples of pavers already laid out to help you see how it will look all put together. It helped me narrow down my decisions when we were remodeling our backyard, front patio, and driveway. We also used RCP for turf and rocks. I would say they have pretty competitive prices. This has been our do go place for materials for a few years now. read more

See all

I had a great experience at RCP Block & Brick in Encinitas thanks to Vanessa Rivers. She went above and beyond to help me with my order and answered all of my questions with patience and knowledge. Vanessa has such a positive attitude and a wonderful personality that made the whole process easy and enjoyable. Truly outstanding customer service--I highly recommend asking for her if you visit! read more

Friendly service all around, from the sales desk to the yard. You can really judge a place by the employees attitude. I needed a couple of more pavers to complete a job and it was 3:58 the day before a holiday. I called, and they agreed to do a phone order and place the pavers outside the gate for me to pick up. Really saved my weekend job. Thanks Vanessa read more

The purchasing was smooth and quick! And it was delivered on time and where I asked for it! read more

RCP Block & Brick - Rick and 3/4" agg - Home & Garden Near Me - Encinitas, California

START with Caitlin, very helpful, walked the entire lot with us, making sure we had the correct style and materials. Great customer service. Enrique is super helpful in getting materials. In fact, all the guys on lot have been helpful. Alex, the delivery driver, was very helpful. There was a slight delay in the delivery, it happens. Alex did not much, made sure everything was to my satisfaction. I've been going here for years, you want selection and help, these are the folks.edx read more

RCP Block & Brick - Heart shaped paver. $27 - Home & Garden Near Me - Encinitas, California

See all

This is a great longtime local supplier. This review intended for management. I was unsuccessful getting a reply to email abd message requests thru RCP website. To other RCP customers, if you can't get thru to local store by telephone, just drive there. People on site are great no need to wait around for a reply. read more

Give Vanessa 10/10 for excellent Customer Service. Very welcoming and helpful - the guys are kinda "Meh" as if they are just there to do their daily work. Vanessa stands out and has a personal touch. She provided helpful advice and even walked me through the website! Go, Vanessa! read more

RCP Block is very professional and they understand that We want to get in now quickly and they satisfied our needs. I will shop RCP block and brick again. read more

Aaron is the BEST. Super helpful, friendly and well-priced! I really like the staff and the choice of stone! read more

The loaders in the yard and the counter staff were extremely helpful on my gravel trips recently. From the job site it's worth driving a little further to get great service I'll be a repeat customer. read more

RCP Block & Brick - Three-quarter inch rock from RCP Encinitas. - Home & Garden Near Me - Encinitas, California

Two friends and I recently went to RCP Block and brick to pick out flagstone, river rock, boulders, and ground cover rock to match/coordinate with our existing landscaping. To put it mildly, we were a bit overwhelmed. Everyone was helpful, especially Enrique Torres in the yard. Enrique knew the inventory, and patiently explained to us our options. The people behind the cash registers were equally helpful - we had many questions and they were more than willing to patiently answer them. Thank you, RCP Block and Brick! read more

We went to the Escondido location to pick up one more bag of rocks. They were out but called the Encinitas location and let us know they had them and told them I was one my way from Escondido to pick them up. I also called on the way to let them know I would be arriving at 4:05 and if it was an issue because they were closing that I would pre pay and they could leave the rock outside for all of five min. They refused and literally shut the door on me after driving one hour thru heavy traffic to get there. I wouldn't even give them one star for such horrible customer service. I guess the fact that I had just spent a mint there meant nothing to them just as customer courtesy means nothing to them. read more

Beautiful selection and Enrique offered absolutely impeccable customer service! So patient with us and friendly and knowledgeable. What an asset to this company! Great team here. Thank you! read more

i always assumed that this place would be super pricey...so i had never even been here. My sister just redid all 3 fireplaces in her house and purchased some material from home depot...then she came here for the 3rd fireplace and realized that the things she bought were cheaper here! so we are redoing our 2nd, and last, fireplace and loved the stacked stone my sis got for hers...so we came here...there was sooo much selection of stacked stone! all different colors, shades and finishes...wow! and they were all done on a wall so you could see the finished product. the staff is super friendly, knowledgeable and helpful...they were able to show us other matching pieces to accent what we had already selected. heads up though...no returns...so better to buy less than you need than too much...this is not Costco! read more

RCP Block & Brick - Home & Garden Near Me - Encinitas, California

See all

Every time I go to RCP I am impressed by the service, especially the guys working the yard. My questions are always answered, and I never feel like what I am asking is a bother to anyone. I know that doesn't sound like a victory, but it seems that good old fashioned customer service largely died with Covid. read more

Update from my previous review from the encinitas location. We received a call from the regional manager Kiko about our bad experience. They talked about what could have been done better and how it was going to get fixed. My husband was very happy with the call since the regional manager took the time to reach out and find out the problem. My husband usually just stops doing business with places after he gets bad service but seems he will be going back. read more

We had an issue with our order due to a 3rd party vendor. The product delivery was delayed by a significant amount of time. Shane and RCP were awesome at resolving the problem. When you invest a lot of money in a project, you want to make sure it's with a reputable company. RCP is that company. I would recommend them for large or small projects. read more

Good place for rock and brick. Just don't special order - delivery fees and chance of breakage very high....

I was looking for some boulders for landscaping my yard, they had a great selection of sizes and many types of rock. Staff was helpful loading the ones I liked, weighed them for me and helped me load them into my truck. Everyone was friendly, patient and professional. Best part was the price, my purchase cost me less then what I was expecting to pay. I'm very pleased and will recommend this place to all my friends. read more

If you have not been here before, it takes a second to learn the buying process. You find someone with a forklift, getting your materials and then writing you a ticket that you take inside and pay. Once I got the attention of a staff member they were extremely helpful and nice. I thought their prices were very reasonable and the staff friendly and knowledgeable. I will go back there for future projects. read more

Dropped in here today to pick up some mulch and gravel. Very organized system they have with a friendly, helpful staff. read more

I just started to work for rcp still have a lot to learn & trying my best to provide outstanding costumer service. I really enjoy working for the company. read more

RCP Block & Brick - Home & Garden Near Me - Encinitas, California

Craptacular customer service. My experience today at my first - and last - visit to RCP Block and Brick. I went in to the office, described to a salesman my needs for stone for my fireplace and was told "You need to go talk to someone in the yard." Ok. So I go out to the yard. Described to a salesman out there my needs for stone for my fireplace, and was told "You need to go talk to someone in the office." Call me old-fashioned, but when I'm made to feel - twice in ten minutes - like taking my money would be an inconvenience, I grant a business' wish by driving off never to return. Avoid this place unless you enjoy being treated like a turd in the punchbowl. read more

We've done several home projects recently and RCP Encinitas has an excellent selection of products and a very helpful staff. Thank you Paz and Alex for all your help with our Eldorado Stone order! read more

We purchased 6 bags of rock from this company twice. The first time was fine. The second time 2 of them had been opened and retied shut. We wondered if they still had the same amount of rock as the unsealed bags but assumed they would not try to cheat us. However once we got home and unloaded the bags, we could tell the resealed bags were significantly lighter. We did not appreciate this. We don't like not getting what we paid for. Why not tell us they had some opened bags with less rocks and give us the option of purchasing them at a discount? They have a scale because they weigh rocks and boulders so it's not like they wouldn't know they had less rock in them. Each bag costs $12 so it was not worth the effort to drive back to Encinitas from Oceanside. I'm not saying they don't have good points but buyer beware. read more

Word of caution...specifically ask about their return policy. Tried to return two unopened cans of Henrys sealer here today. Guess what, not returnable. Yeah our policy doesn't allow the return of liquids. Ok but your written policy on the receipt doesn't say a word about that and I wasn't told that at purchase. Was going by to spend another 2 thousand dollars here cause I wasn't done with my project, but will find somewhere else to go now. Shady. read more

Stay away. I bought some marble white rock from them, and they dumped rock mixed up with sand. When I complained that my yardage was severely reduced by the sand, instead of taking away their crap they offered some bags of marble white to make up for it. Except those bags had even more sand than the crap they dumped on my driveway. So now I have a whole bunch of 'rocks" that I used to put on top of weed block to prevent weeds from growing, only now the weeks are growing on the rock cause there is sand on top of the week block. Lots of good those rocks did. read more

This is a great place for your home landscaping needs. I visited yesterday and purchased about 500 lbs of boulders for a wall in my yard that I am making. The price was reasonable and the service was friendly and very helpful. I had help from 4 different people and each one was a joy to deal with. This business probably works more with landscape contractors but they are definitely big on customer service to everyone. Thank you. I will be back. read more

I was very impressed with the level of customer service, their associates are all very knowledgable and are all willing to take the time to make sure your purchase is well worth it. Shane Nelson in particular helped us construct several projects that were all a huge success. Thank you RCP! read more

I have purchased three 70 lb. bags of landscaping rocks on two occasions and both times received friendly and informative service. My purchases were small ones, but I was treated as well as if I was buying truckloads. Additionally, fair prices and good selection of materials make RCP outstanding. Thanks. read more

This store has been very helpful with my wall project. All the guys behind the counter are fast and don't mind looking prices up. The guys working the yard do a super job of loading and making sure you have everything you need. I'll go back for my next yard project. read more

These guys were great! They were very helpful at time of purchase with selecting the rocks. Scheduling the delivery was easy. The person who delivered the rocks was super careful and precise with placing the 2 yards of Arizona river rocks where we asked him. read more

This is more about the corporate headquarters than this particular location BUT it is a stern warning about their business practices... I hired a contractor that usually used Olsen and other products but there was an RCP product that I wanted. They agreed and proceeded to botch the installation, damage my home (including my brand new garage door, demolishing a stairway to my back yard, etc...). I had withheld payment to them (they even refused a walk through with me). Within 2 weeks of the end of job, I received a make-believe lien notice on my home from RCP through an agency for $6,000. (Make note of that amount.) I wrote RCP offering to pay them direct as I loved their products and strictly had issues with the installer. I only asked that I be given an itemized receipt as I wanted to make sure I only paid for materials on my job. RCP refused. RCP then put a legal lien on my home, for an around $1,800 (so, they were asking for $4,200 more on their scare letter). I since settled with the contractor, supplied my receipt to RCP and a month later STILL NO RELEASE. RCP's operating procedures have cost them more business from me. It is my genuine desire that you will choose the same and go with a firm that will treat you right. In the mean time, I will pursue contacting the Attorney General's office for help - I you have any suggestions, please send them along too. read more

I needed boulders and rubble for my front yard and these guys were great! Very fair price, the forklift driver helping us was thoughtful about loading the truck and very nice. The only complaint I might have is it took us a minute to figure out who to flag down for help. read more

RCP has been around forever and knew of them back when I lived in La Mesa 20 years ago. Now that I'm in North County I went to their store for some blocks to build a wall and some of turf. I was helped by Kiko and Ryan. Their selection was great and loved the colors of the material. They also referred me to some great contractors who I interviewed...all were good. Highly recommend going to see these guys. Great prices too! read more

Worse customer service I've ever experienced. As a customer we have been here twice, both times we had to wait for 30-40 minutes before being helped. The first time we told them we wanted pavers and needed to order the prep materials but didn't know what we needed. The sold us gravel and sand. Sounded right to us. When they delivered the gravel looked like much bigger pieces than we expected, we asked if this was right for pavers and driver said yes. Well my husband did the prep and filled with gravel to save money. The contractor came and took one look and said that they sold us the wrong gravel. The sand was ok to use but he commented that they sold us the most expensive stuff. Well we went down there and explained what happened (after waiting 40 minutes) and before hearing us out he quickly said he'd need to check with the rep who sold to us but wasn't working there for another couple days. He treated us like we lied about it and didn't offer any advice or help. Not even apologetic. Now we have to pay someone to dig out expensive gravel that we don't even need and buy the correct materials. WARNING - do not buy from RCP!!! You will be very sorry read more

Thanks for a better quality stone for our pavers than home depot or lowes could offer and A MUCH BETTER PRICE! Do not waste your time or money at home depot or lowes when there are professionals like these guys around! read more

Ryan from RCP e-mailed me rgarding my firepit glass. He said the item i bought was a special order item at one time. He said a change will be made regarding the return policy on stock firepit glass. RCP let me return the items for a full refund. It was nice that they acknowledged a problem and took care of it. I will use RCP again in the future. read more