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    Moore's Ceiling Fan Centers

    5.0 (1 review)

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    10 years ago

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    Pacific Sales Kitchen & Home

    Pacific Sales Kitchen & Home

    2.1
    (72 reviews)
    1.3 mi
    $$$

    POOR CUSTOMER SERVICE!! I went to pacific sales over at Mission Viejo to shop…read morearound for a new refrigerator. as I was looking around a young man approached me If I need any help. I told him I'm still looking around and would approach him if I need help. this guys's name is Ahmed ( sounds like ) When I approached him and had a few questions about the water filter of a fridge specifically where the water filter is located on a certain model of the fridge. he answers back cockingly it should be here where every thing is placed. however when I asked him how to replace it he did not even know how to do it. so I told him I need to know how coz my old fridge I had difficulty changing the filter. he answers back it's not going to be much easier. Thats when I had to say something coz clearly he does not have good customer service. I asked him his name and if I could speak to his manager. His non verbal movement could clearly show he just wants to sell and not even entertain any questions about their products. He makes the excuse that I am new to this branch : department thats why he doesn't know anything about the appliances in that area. He said his only been there 7 months. That made me more frustrated, 7 months and you don't have any idea about how to replace a water filter on a fridge. Anyways , just to share my experience with this sales man

    Have great people in Sales - but impossible to speak to even one.I've been outsourced to Manila,…read morehung up on, called 3-times +++ and all I get is the message center with THE MOST ANNOYING VOICE with options that make no sense. I have to drive to Best Buy if I want to get my ?'s answered. RIDICULOUS!!!!!!

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    Best Buy

    Best Buy

    2.2
    (577 reviews)
    1.3 mi
    $$

    Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

    It was around 7:45pm on Saturday, May 2, 2026 when I (Asian customer) stopped in to purchase a WiFi…read moremodem. It was not busy and there were about 3-4 younger guys (different races) standing around talking. It was about 3-4 minutes until a taller man (Caucasian) who greeted me and asked if I had some questions about a WiFi modem. I told him I did and (on his headset) asked if someone could help me out (since he was in the middle of helping a customer). No one came and the 3-4 younger guys were still gathered around talking. When I was within 6 feet of them, they all saw me, but instead of asking me if I needed any help, they asked the Caucasian customer who was leaving if he needed any help. I had the intention of buying a WiFi modem, but they refused service to me and I felt so belittled that I was about to leave. Luckily, the taller man - who just got done assisting a customer - came back and approached me and answered all of my questions. Because of his help, I ended up purchasing the WiFi modem. BTW, there was another Asian customer who did not receive any help, but luckily the taller man acknowledged the customer and helped him outs. Unfortunately I did not catch the taller man's name. I had to write this review because I believe this was a case of blatant discrimination based on my race and the way I looked, especially when they clearly saw me (because I made eye contact with them) and they refused to help me, but acknowledged the Caucasian customer who was leaving. I should have asked for the taller man's name because he was so helpful (5 stars for him) but because the blatant discrimination, I'm giving 1 star.

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    Best Buy
    Shout out to Nicholas who helped me, and Hannah who checked me out. You guys rock!
    Shout out to Nicholas who helped me, and Hannah who checked me out. You guys rock!
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    Moore's Ceiling Fan Centers - appliances - Updated July 2026

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