JAP ROOFING did a great job on both of my houses. As a…read moresemi-retired building contactor, I chose JAP ROOFING by their reviews on several sites and the great price. First, their team re-roofed our back two story house with a torch down 2 ply product for the flat roof. That came out great and on time, so we hired them to remove 3 layers of roofing on our other pitched roof front house in PB. The also added new sheathing over the old skip sheathing that was used for the original layer of wood shingles and finished with a 50 year comp shingle product. Now we have our new Solar panels installed as well. We are very happy with our new roofs and highly recommend them.

I reached out to J.A.P Roofing through the Yelp app to get a quote for roof repair. Jorge…read moreresponded quickly, offering to come out to the house the next day to provide a quote for the work. He was prompt, friendly, professional, and offered a very competitive price to do the repair as well as to service some other areas needing maintenance. Jorge was able to get his crew over and complete the work the very next day and in only a few hours time. We were so impressed with the process from start to finish. Will definitely be calling again for any roofing needs.

The roof masters lived up to their name in professionalism and quality, yet somehow their pricing…read morewhich was exceptionally reasonable. I got a brand new roof, which looks beautiful underneath and out, and got gutters to protect this home from some foundational damage. Their staff was extremely communicative, they told me everything I needed to do well in advance to prepare, had an extremely professional video that helped frame everything; the actual workers on the roof were polite and went above and beyond! They all wanted to help me bring in heavy packages and offered to help with various large items I was maneuvering. Hard working and fast. I hope I never need to deal with my roof again but if I do I know exactly who to call, thank you to all for your help!

I interviewed 8 roofing contractors before deciding on The Roof Masters. Rigo Oceguera was the…read moreproject manager who came out to view my roof and provide the bid for repairs. He showed up exactly on time, explained their whole process to make sure I understood the scope of what needed to be done, and made sure to answer all of my questions, including some I thought of after he left. Their quote was on the lower end of the spectrum, but with an excellent warranty and references. We did end up with a $6k change-order for additional [hidden] damage that was not easily detectible during the initial inspection, but it was not surprising, as the roof had not been replace in well over 20 years and there were noticeable soft spots when walking on the roof due to rotten plywood under the shingles. Even with the change-order, the total cost was extremely reasonable, and came in under my projected budget. The work crew arrived promptly on day one and introduced themselves and apologized that it was going to be noisy/messy for the next few days. Every day, they cleaned up the trash very thoroughly and magnet rolled to make sure nothing was left behind. This was a big concern for me as I have two dogs that I don't want stepping on or eating debris. I was originally quoted 5-7 days for the entire project, and they finished in 4. The roof looks amazing. I would definitely recommend them, and if we decide to add solar in the future, we will go straight to them because the company has been phenomenal to work with.

Very professional, organized, and quality work from start to finish…read more Enrique was extremely knowledgeable and thorough during his inspection of our roof. He clearly explained all of our options and walked us through exactly how the process would go, which made us feel very comfortable and informed throughout the entire project. Communication was excellent the whole time, and everything stayed right on schedule as promised. The roofing crew was respectful, hardworking, and very thoughtful with both their work and clean up. They did an amazing job cleaning up at the end of each day, and we were in communication with Enrique and the foreman daily. We were so impressed with the experience and the quality of work that we're already planning to hire them again for additional projects. I highly recommend Peak Builders & Roofers of San Diego for roofing and gutters. Superb work!

My experience with Peak Builders and their warranty:…read more This review covers my experience in hiring PB to fix a leak at our house (cost $20K+). The leak was via a wall or where the wall met slab, buried beneath an elevation. After purchasing the house, we discovered several leaks in different areas of the house. The leak PB was hired to fix was the only one that was found in a particular area/wall, isolated from other leaks. After completing the fix, the house was sold. Upon heavy rains starting again in San Diego, the leak was found to still be present by the buyers. This review is based on inspection reports and insurance claims, an engineering report, and documented responses of PB to the new buyers. I removed the first review owing to PB bringing up potential for a defamation lawsuit, so am keeping this one based solely on documented facts (inspections, insurance claim, documented response of PB to new buyers). Many of these are resulting from a very expensive settlement from us to the new buyers after PB declined to accept their responsibility to the failure of their fix and the related warranty, thus we have paid for the leak to be addressed a second time. Note that the lawsuit covered this leak, as well as other issues unrelated to what PB were hired to address. Note also that an engineering report of the house that we paid for separately from PB included input on how to fix the leak, which was more dramatic than what PB suggested. Based on oral conversations with PB at the time, we believed the scoped work was undertaken to address the leak, and that the warranty covered the leak being fixed. After we discovered the leak, the area was inspected by other contractors, as well as an engineer, and was part of an insurance claim. PB was hired to fix the leak. As licensed experts, PB determined the appropriate steps and scope of work. This was performed over many weeks, digging up the side of the house, exposing the wall and corner that the leak was observed from inside the house, waterproofing and treating the wall. The contract with PB detailed the intended scope of work. After the leak was re-discovered, and through recent conversations with PB, they are claiming they were not hired to fix the leak, but instead to complete only the details scoped in the contract, and that they are not responsible for the leak. Their claim (IMO) is that they did complete the scoped work and the warranty does not cover the leak, only the work that they performed, and that they are not responsible for the leak. Their interpretation, if accurate, is that we hired them to perform work unrelated to the leak. My recommendation for others that intend to hire PB is to ensure that the contract and scope of work point directly to why the work is being undertaken (e.g. fix a leak), and that it is stated within the contract that the work and cost, and the warranty, cover the GOAL of the work, not just details of the work they will perform. Otherwise, it leaves them an out to claim that they did the work that was scoped, and that that work was not necessarily done to address an issue, with the warranty not covering the issue.

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

We want to thank Ryan, Spencer, Jesus and his team for a very positive roofing experience. Jesus…read moreand his team arrived daily and cleaned up at the end of each day; they even covered the pool. We couldn't be happier with the finished product! I was referred to Pioneer by a relative and I will definitely refer them as well.

We are so grateful for Spencer and the team at Pioneer Roofing Company. As new homeowners, we were…read moreshocked when our insurance company sent us a notice threatening to cancel our policy unless we replaced our roof within a month. We immediately called Pioneer Roofing, and Spencer came out quickly to inspect our roof. He found that it still had several years of life left, and he provided us with a detailed written report. We sent this report to our insurer, and they reinstated our policy without requiring a replacement. To our surprise, Spencer offered this service completely free of charge. This kind of honesty, professionalism, and community-minded service is rare. Spencer truly went above and beyond to help us during a stressful situation. We plan to choose Pioneer Roofing Company when the time does come for a replacement, and we highly recommend them to anyone in need of roofing services. Thank you, Spencer and team!

To be clear, my review is based on my interactions, bidding process and scheduling with Family…read morefirst. Here is the whole story: I originally installed solar 9 years ago and recently my solar panels hadn't produced as much as they used to. I requested several quotes and had 3 top contenders. Family first rang me up and I immediately had a gut feeling that they were the ones for the job. I bought an Enphase Envoy metered S and a Combiner Box 4 that I purchased directly from Enphase. What does this mean? Basically, I lost the ability to monitor my solar panels and needed to see if they are producing what they should and feeding back into the grid. My last SDGE electric bill was $590 which was totally ridiculous since I have over 20 solar panels on my roof. Anyways, back to family first, I spoke with Anthony and he was very receptive, called me back to answer my questions, told me what to purchase from Enphase. So , gave him my verbal agreement, he asked for several photos and videos, in which I sent. I spoke to him , had a clear plan of what the job will take, even had a group call with the actual service technician. Appointment made. I took the day off so that I can be on site and get educated and informed in case something was wrong with my panels. Less than 12 hours before they were supposed to show up (the night before), Anthony's technician called me. He said he needed to cancel because he will need a "whole crew" to do this job". I was livid. I explained to him that he made the appointment, was on the group call with me and Anthony, and that he knew what the job needed. I had taken a vacation day from work to be home for the job. But he proceeded to give me excuses how he did not know that the job needed a whole crew. I tried calling Anthony, and my call went straight to voicemail. He called me back and ended up dropping the call. Pretty bummed at the situation, my gut feeling was to cancel the job and hire someone else. I ended up hiring a local company (I posted a review about them). It only took 1 technician and 1 apprentice to do the job. It took them 3 hours to get the install completed. I am glad that I did not have "Family First Solar" do the job. I felt as if they were trying to upsell me on my repair. Instead I hired an actual electrical company who had been around for over 20 years. Bottom line, say what you mean, mean what you say. I don't like to flake on people. If you've made an appointment, keep it. I've learned so much during this process. I'm hoping that by sharing my experience, you can learn as well. In response to Anthony's comments: Yes I sent a video on Wednesday2/14/24 , 2 days prior to the appointment. However, I sent several photos and videos a week prior 2/8/24 via email to Anthony clarifying the project. And ....we had a phone conference call with David and Anthony on the phone detailing the project. Bottom line is: The communication breakdown was not from me, the customer. I did not add any new tasks to the job. I had been discussing the details a week prior. Anyways, the other company I hired did the job in half a day with 1 electrician and 1 apprentice. I guess we can sum up this review as a breakdown in communication and not the job itself. I'll add a star for Anthony's diligence. However, owning up to a mistake and showing extreme ownership is another trait that I would have fully respected.

It may be a little early for a 5 star review, but that's just what my experience has been so far,…read moreand if I encounter an issue or problem, I just can't really imagine them not following through as one would hope. I've casually gotten solar quotes over the years, ready to pounce on something that seemed like a good value from a good, honest, knowledgeable company. It never clicked. Then the net metering agreement was changing and I had to act soon. I sought out quotes from all over. I usually stop Yelp from sending my requests to their sponsored businesses, as I've rarely had good luck with that. Usually a waste of time. But I accidentally clicked to agree to share my quote request info. I thought, "Here we go. I'm about to visit Spam City." Anthony reached out and was one of the ONLY reps to give me a reasonable ballpark estimate without putting me through a ringer of an in-person sales visit. The beauty is, I don't think the total cost varied at all from his estimate. Now, granted, my case was a bit special in that I had previously done concrete work around my house and had that contractor run conduit underground in anticipation of solar. So if where you plan to have panels is far from your breaker box and meter and it'll require a lot of trenching through concrete, expect that he'll need to go to you in person to give you an accurate figure. Nonetheless, I'd probably bet money whatever he says will be a good value.

We had an excellent experience with Dana Logsdon Roofing & Solar today while getting an estimate…read morefor a full roof replacement. Their estimator, Devan Dale, was outstanding--extremely knowledgeable, professional, and genuinely friendly throughout the entire visit. Devan completed a very thorough inspection that included taking photos, using a drone to capture aerial views of the roof, and even checking the attic to fully assess the condition of the structure and ventilation. He walked us through everything he was seeing and clearly explained our options without any pressure. What really stood out was how patient he was in answering our questions and how transparent he was about the process and potential solutions. It's refreshing to work with someone who combines strong technical knowledge with such a personable and approachable style. If the quality of their work matches the quality of their customer service, we will be in great hands. Based on our experience with Devan, I would definitely recommend reaching out to Dana Logsdon Roofing & Solar if you're considering a roof inspection or replacement.

I needed a new roof with new sheathing and fascia. There were split rafters that also needed…read moreaddressed. Contacted 3 different companies to get bids. Tom with Dana Longsdon came first. I was frustrated that he wasn't listening to what I wanted. Besides the structural issues I wanted to talk about my aesthetic options. He kept telling me that what I was asking for would be too expensive. After a quick walk around the house he used a drone to fly over my house to get a look at the roof. Promised to get me information on the roof I wanted and was gone in 15-20 minute. The other 2 companies spent 90 mins. on the roof and attic. Came down with photos confirming the structural issues and spent time listening to what type of roofing material I wanted. Toms bid was emailed to me using the cheapest asphalt shingles and he forgot to add the other things I asked about. He obviously put no thought into it a was just determined to quote me something affordable. I must look like I'm living below the poverty line. He never followed up. The other 2 bids were detailed covering everything I asked for. I chose a company that quoted me over twice that that Tom had. That company listened. Thoroughly assessed my home. And I'm getting what I asked for.

We had a referral from a friend to use Preman and we are glad we did. Although we did get two…read moreother bids. Preman was in the middle and our project manager was awesome! They really did a good job and would recommend them for your roof repairs/replacement.

Outstanding Roofer. Installation done on time and materials and workmanship outstanding!read more