After reading reviews we were a bit vary after being referred here but have been 3 times now and have only been pleasantly surprised! Great front office staff, super helpful and clear on everything. And the dentist, cleanings etc have been excellent. read more

Terrible place with kind people. I had a referral here, took them 45 minutes of prepping. Then only cleaned my teeth for 5 mins in a rush. My teeth do not feel as clean as it does at other dental offices. read more

Add my note to the other bad reviews, echoing the one that wishes there was a zero star option. RUN, do not walk, RUN away from working with what was the worst healthcare provider I have ever experienced. Over $4k in work... enduring tortuous drilling that almost had me screaming, only to be told by a competent dentist the tooth should have been extracted to start. Having a post implanted that I had to pay someone else to take over, then start over. HORRIBLE work. read more

this is absolutely THE worst dental office ever. on my first and only visit... they might have all the new bells and whistles but, they labeled my teeth wrong on X-rays, they never got to tell me what was what with what I needed done before telling me how much it would cost, and then when I pressed for details, the dentist actually talked about a tooth I need work done on using the pictures ON THE WRONG SIDE OF MY MOUTH! not to mention the extremely rude receptionist/billing lady. help yourself, don't loose time- stay away. read more

Reading the reviews confirmed everything I went through with this dental practice. But, there is something else that does not have to do with manners, shaming, shady upselling tactics, and other things I'm not able to accuse them of now because I can't prove it: incompetence and lack of accountability. I sent the following email to the office after my call with the insurance: 'Yesterday, Dr Moretti put a crown in my mouth that did not fit correctly. It's bulky, and I can feel some irritation already, which is clearly due to the crown being oversized and pressing against the gum. Also, my tongue can trace the gaps around the crown, so it's fair to say that food will get stuck inside those pockets in no time and have the potential to affect the surrounding teeth, turning this mistake into something much bigger. Since MediCal dentists are unavailable during the investigative process, and waiting could harm me in many ways, I have to schedule an evaluation with a private practitioner who is available sooner rather than later. I would like to ask for a financial reimbursement that I can use to pay for immediate assistance with another professional. Your office quoted me $995 for the crown Dr. Moretti aggressively recommends, which I assume is the current market fee for the best possible outcome. I will also need a consultation fee comparable to what you charge your private Coronado patients, which I bet is on the high end of the spectrum. I won't ask for any amount to pay for X-rays, as I expect you can send the new office the ones you took and that my insurance has already paid for.' Their answer: wait and see. 'I understand you prefer everything in writing. You can ask your Dental Insurance to provide you with a second opinion thru insurance. You are more than welcome to consult with another dentist for a second opinion if you like. Insurance can investigate, then we can proceed with the outcome....' Meanwhile, my well-being and my peace of mind are suffering. The insurance rep questioned why a competent dentist would cement a knowingly oversized crown. So, there is no point in waiting for Dr Martha Morett to take responsibility for her mistake and other things she has said and done to me, and apparently to other patients. Besides, there is so much evident grind to make money in that office, that owning your error and judgement would be just a matter of taking a chunk of those hustled earnings to avoid paying much more for karma stabilizer. I'll keep you posted! read more

I was nervous reading the reviews but Im glad I decided to check it out myself. I had a great experience :) The staff was very kind and patient, explained everything to me before doing anything, and gave me options. They have newer technology for cleanings which worked very well and was more pleasant than the typical scraping. Myra in the front desk was very kind and took time to help me understand my insurance. I highly recommend this dental spot. read more

If I could give this place a 0 star, i would! I live in Coronado and I was happy to see that a dentist in Coronado was covered under my insurance. Ugh.. this place is literally the worst! The doctor and dental assistant are so rude! My family of 5 ALL had painful experiences here and were left with problems with our teeth after. Don't be fooled by the smoke and mirrors.. it might be a nice office in Coronado but it's a butcher shop read more

Disrespectful office manager needs to be fired! Mayra is the worst person to deal with. She is lazy, unscrupulous and takes joy in messing with people. She claimed she made an appointment for me to have a root canal finished, after Dr. Morrett couldnt finish it due to her lack of tools and skill. I arrived at Jamacha dental at the time Mayra claimed to have scheduled me. Jamacha dental had no record of my appointment or ever making one. When confronted about her ineptitude, Mayra got defensive and rude, telling me to go see another dentist, Dr. Morrett no longer wants to treat me. Beware of this unscrupulous place! read more

Ended up changing to a different dentist within a year. Dr. was not the friendliest. Recommended services that according to a different DDS, we not needed. I really really wanted to love this dental office as it's close to my home and accepted my insurance, but we were not satisfied with the services. Plus, I didn't like the fact that even though she is fluent in Spanish, she refused to talk to me in Spanish. read more

This organization is interested in profits, not your health. I made the appointment, and I was told by the receptionist that full X-rays* were required for new patients and if there were issues they might not be able to do the cleaning the same day. I clarified that latter point, as I did not have time to make two appointments. I have very good teeth, so assumed that would not be an issue. The technicians were 30 minutes late to my appointment, and because they were running behind told me to reschedule a cleaning. When I declined to schedule a follow-up cleaning, the receptionist became VERY DEFENSIVE and rudely told me that she's clear with everyone that the cleaning might not take place that day. (Did I mention I asked questions and clarified that point when I made the appointment? Because I did.) I called to ask for my X-rays and pocket measurements. I had to call again because she failed to send them the first time (defensive, plus difficult now). She never shared my pocket measurements. I then received an $80 bill for the X-rays as the full versus partial were only included in my coverage every three years. Since I'm not a dentist, I did not know this. Sidebar, I had to change dentists last year when I was in Encinitas, and the dentist worked with my insurance and I did not incur any such charge. (So this is possible when you care for and work with your patients.) And finally, the dentist tried to upsell me Invisalign. I have perfectly straight teeth. So to recap: (1) late; (2) rude; (3) interested in maximizing profits, not your health. May I highly recommend Pacific Crest Dental in Encinitas if you're in North County, or Dr. Shapiro in Hillcrest if mid county. Do not walk away from here, run. read more

This dentist is ridiculous. I was assigned to this office by my insurance. When I called to schedule my initial appointment they informed me that they do not schedule cleanings for first-time patients. They require that I come in for a 1 HOUR evaluation first. What a joke! Who has time for that? I simply want my teeth cleaned but apparently they cannot do that. read more

Never experienced the level of incompetence with Dr. Moret's Front Office personnel, not to mention her Dental Assistant, who had NO idea how to take dental Xrays. On arrival for a dental cleaning, I was informed this would happen! However, after 2 excruciating hours of ineptness in all areas, Dr. "Ratchet," (Moret) informed me my teeth needed either a deep cleaning (performed by a non-existing Hygenist) at a later date. Remember, my appointment was to get my teeth cleaned! However, they looked at my dental insurance, decided they could milk me personally in addition to my insurance and take two hours of ineptitude to relay that message. To retain my appointment with the Hygienist in two weeks, I had to give them $40! Wonder if I'll get that back...doubt it! What a scam this dental practice is! read more

This is only the 2nd negative YELP review I've ever written in my life. I selected this office when I moved from Bonita to Coronado because it was close and they accepted my insurance. I've been visiting every 3 months for cleaning for the past two years but am finally ready to quit. They charge at least 35% more than any dentist I've ever visited, and in one case, I was charged $65 for a prescription mouth wash that sells at the Vons pharmacy for $14. The last straw was the treatment I received this week. I shared that I couldn't afford to pay their cleaning charges ($120) for the two yearly visits my insurance won't cover so I was going to a dentist in T. J where I was charged $40 (and a highly skilled licensed DENTIST does the job instead of a hygienist). I believe this upset the doctor who then gave me a VERY rough and painful gum check after which she refused to let her employer clean my teeth until I went to a specialist for an evaluation. Pick a different office--that's my advice. read more

I hate going to the dentist, that being said not too bad of an experience. Myra the receptionist was very nice and the technician who cleaned my teeth was very nice as well. The only thing I didn't like was the amount I had to pay. Overall not a bad experience, but I still don't like going to the dentist lol. read more

Hard to give this practice even one star...The incompetence of the front desk staff and the so called hygienist was so off putting! We only change to her because of our insurance..hygienist told all 3 of my family members, including our teenage son, that we have gum disease!! We have all gone every six months for cleanings and exams with our other dentist, there had NEVER been any mention of that in the past...I told the hygienist (have no idea what her name is because she never told me) and she said that my old dentist wasn't any good...anyway, all she was trying to do was up sell us on treatments NOT covered by my insurance! I maybe met the Dentist once for all of a minute...I pay out of pocket now to go to our old dentist...I would never go back to this place! read more

I have been a patient of Dr. Morrett since March 2015. I got deep cleanings, crowns and scheduled cleanings. Very professional, competent, friendly staff, top dental care. Nice classical music to listen to while you are in the chair! read more

I have been a patient with Dr. Morett for at least 7 years now. I decided to get my teeth whitened professionally and was told that $400 would get me to my desired whitening level. I had 2 treatments and I still wanted to get a couple shades whiter. I was told no problem and set another appointment. When I came in, Myra ( the front desk receptionist), told me she didn't know I was coming in and didn't have any of my whitening product needed. She said she would have to order more and would call me the next week and let me know when I could come in. Well no call and I called back on Wednesday and no returned call, so I called back on Friday. She told me that she would have to order more and that it would cost me an additional $400!!! WHAT??!!! She said Dr. Morett needs to charge me an additional $400!!!! I was NEVER told I need to order and PAY for additional product to get to my desired whiteness when I made the appointment. I got the major run around and asked to speak to Dr. Morett- Myra said she was too busy to talk but I could schedule an appointment in the office to talk to her. I asked if I could please schedule a phone appointment with her but no I couldn't do that. Plus she wouldn't call me back after 3 messages to her. There have been other things over the course of my time there too and I should've just followed my gut. For example, their x ray machines never work!! Very disappointed with lack of professionalism and inadequate care provided. read more

Initial visit was fine, however after giving the office manager a list of services that we would like to have done we never heard from the office again. Never were contacted for regular checkups or cleanings and to be honest we didn't really care to go back. Our new dentist warned us that Morett would try to charge us for our x-rays and sure enough they tried to charge us $25 per patient for x-rays that we already paid for. I called the office and after being on hold for ten minutes was hung-up on. This dentist does a disservice to the hardworking dentists in town. read more

Sadly, not able to rate less than one star. Was put in exam room, and assistant came in. She did not introduce herself, nor tell me her qualifications. I told her what was happening in my mouth. She said they had no xrays, I reminded her they were sent by my previous dentist. They could not be found. Then she diagnosed me without ever looking in my mouth. (I think she might be a dental assistant.). Said tooth was not infected and needed either two fillings, same tooth, two charges, but the fillings could pop off that night, or when I flossed or ate. Said Kaiser mandates they give all options even if the option will not be appropriate. Other option was crown, with much higher cost. She left office again, and after ten minutes, I got up and left. Never did see Martha Morett. Previously at this office, they are committed to upselling. Will never return or promote this office. Support staff are unkempt and disheveled. I did file grievance with my insurance. read more

Her laser procedure was ineffective. I called & scheduled an apptmt. for 11/9 @ 2pm via Tatiana. She was unprofessional & lackadaisical when answering the phone & in taking my appmt. Based upon her attitude & tone, she seemed like an immature, dense shallow ditz who rather troll at the mall. I had no confidence in her basic job skills, so I called again to ensure she logged my appmt., & she claimed she did. Weeks later, a day prior to my appmt., I called to confirm but sure enough, incompetent Tatiana failed to schedule my appointment. What's interesting is that other online review sites give this dentistry low ratings. read more

Very uncomfortable visit. The technician and hygienist were excellent, but the front office staff was extremely pushy and rude. Kind of like when you take your car in for an oil change and all the sudden I'm being told I need a new fan belt, brakes, water pump, and radiator flush. I'm not that old! Who you think you're fooling? SMH read more

During my actual visit the service at best was average. AT BEST. My real issue came after my visit with the follow up information from my insurance company. I left 3 voice mail, no callback. The fourth call I spoke to a women about my concern and I was told she'd call me with an answer, No call back. The 5th and 6th calls I left more voicemails with no call back. The 7th call again I spoke to a women, still No answer to my simple question, acted as though Id hadn't spoken to her before or that I had left 5 previous voicemails. Again I was told "Ill call you back". No call back. I foolishly wasted 5 minutes of my life on call #8. You guessed it. NOTHING!! read more

Excellent care. I had a relatively simple issue, temporary crown that came out. They fit me in with in two hours, charged a very reasonable rate and got the job done. Very happy with my experience. read more

Never got a chance to meet with "Dr." Morett. The front office staff member is so incompetent I would not trust them to perform any work. Staff was unable to recall details of our conversation, claiming they told me something when they didn't. Likewise, failing to accept responsibility for their mistake in place of a rude welcome. No chance I ever go back or recommend this circus! read more

Definitely a "dental spa" and not a doctor's office. I came in for a cleaning and was told a dental hygienist is only there 2 days a week. The dentist attempted to perform a "cleaning" that lasted about five minutes, got water everywhere and soaked my hair. At no time during my cleaning did dental floss even touch my mouth. While there, I was upsold on everything from teeth whitening, laser procedures, invisalign, and even a mouth guard for sleeping. And I was hit with a huge bill at the end because my "advanced cleaning" was over and above what my insurance covers. This place does not care about your oral health, only selling you everything they can. Total waste of time and money! read more