Nikki (Viva) was a pleasure to do business with. She's professional, knowledgeable and friendly…read more Property is kept clean and well maintained. unlike my previous unit at a competitor.

Not a big fan of Public storage. I have 2 units, 1 with PS and one with a competitor. In the same…read moretime period, about 2 years, PS raised price 3 times for about a 40% increase, the other raised once for 5%! I am in the process of relocating the PS unit!

Very professional staff. The manager Victor went above and beyond to make sure we were happy with…read morethe space we were renting. At first the one that helped us was Taisha and then got her manager involved when we had to make some changes. Although it is a new storage, the staff is knowledgeable and my experience was great. I would recommend this place and to be helped by the two individuals Victor or Taisha.

Julian at the site is very accommodating and friendly. The representative on the phone was polite,…read moreprofessional and very helpful. The entire process was seamless.

The facility is clean and safe. Their online tools are good and convenient. They recently increase…read morethe rent by $38/month my new rental rate would now be $182/month up from $144/month. Also most interactions have to be done on-line as they no longer post office hours at that location. In summary this is a clean and safe facility that is also now expensive and mostly self service.

Prices are very high. Both restrooms are broken. Staff are unfriendly. I found a much cheaper unit…read moreat Extra Space storage which also has a drive thru.

Lou really looked out for me and my co workers. We needed an area to park our Charter busses and…read moreLou allowed us to park without any hesitation. If he was this courteous to allow us to park I can imagine how he helps the clients who have rental space with them. Thank you Lou!

I moved in on August 20,2024. during the whole time from beginning to the moving in process -…read morethings went smooth and well. The storage unit was very clean. Mrs Carmen Ortiz was just fantastic to deal with. Extra Storage Space will be the only company I 'll use from now on and would gladly recommend them to any one. 5 Star for sure! Earlene M Greenwood

Excellent customer service. The staff were so friendly and helpful you can tell they really care…read moreabout their customer! The place was also very clean.

Large outdoor facility. The management and staff are very…read morefriendly and nice. There are indoor and outdoor options, and the place is gated. There are multiple parking places, room for boats, RVs, trucks, food trucks, you name it. They also have a small store in the management office to purchase boxes, tape, ect.

We recently rented a storage unit here and we've had no issues. It's easy to get in and out and it…read moreseems secure. We have an inside unit so it's climate controlled. The first month is discounted and the prices here are competitive for the size and location of the unit.

have ready for this place for more than seven years, they have the nerve to continually threaten me…read morefor a past due bill. I have always paid it and will continue to pay it, but when I made an attempt to pay it, they would not accept the money I'm trying to figure out what is in my storage that they want so bad. It's time that we lobby these predatory business practices, such as storage facilities, and Tow facilities. These businesses take advantage of people who are already down on their luck and they should not be allowed to continue their excessive fees in their demeaning practices are enough to take this to Congress.. Anyone willing to sign a petition against predatory business practices can reach me at gerrihood@gmail.com

I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

This place has really gone downhill since Steve and Teri left. People are living here, there is…read moregarbage filling and scattered around the dumpsters and the new staff is not friendly at all.

Steve, has ruined this place with his nasty attitude. Instead of facing you like a man he becomes a…read morecoward. He will not answer the phone, hung up on you or just send you to the machine. Be a MAN COWARD. They raise your rent all the time and could care less about keeping customers. You will find Huge Knives or Blades in your unit and trash. THey will blame it on the lawn crew. Avoid this place and STEVE at all cost