Excellent service, reasonable prices, and a very clean facility. Lots of choices on unit size…read more Staff is wonderful. Highly recommended.

From the owner: Searching for the perfect storage solution? Look no further than ProSafe Storage in Richmond, VA,…read morelocated on Shiela Ln! Our top-quality facility offers a variety of options, including convenient drive-up units, indoor units, and climate-controlled spaces to meet all your storage needs. Positioned just west of the Shops at Stratford Hills and right next to Walmart, our location provides easy access to I-95, I-195, and I-295 via VA-76. With ProSafe Storage, you'll find a reliable and accessible self-storage solution that fits your lifestyle. Discover how we can help you today!

I feel kind of silly, leaving a review for a storage unit place but it was seriously that good. The…read moreguy at the front desk was so friendly and helpful and the whole experience was so surprisingly pleasant. The unit was clean, I loved all the security they had in place and the whole process was just so much better than I expected it to be. Highly recommend.

From the owner: Searching for an easy way to add extra space into your life in Richmond, VA? Look no further than…read moreSpace Shop Self Storage. Located on Glenside Drive with a short commute from Highway 64, our newly built self-storage facility offers a wide selection of unit sizes and types designed to meet your unique storage needs. Whether you're clearing out space in your garage, adding a nursery, or expanding your local business, we make it easier than ever to secure storage space for your belongings near your home or office. Directly across the street from Bon Secours Heart Institute and less than 10 minutes away from the University of Richmond, we make it the perfect place for college students to stash their belongings during summer break.

Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

This place is the worst! I wish there was a zero rating. When we moved stuff into the unit it was…read morepointed out by my father he didn't see any rodent control devices. The plan was to only use the unit for two months however life happened so when we went to start moving the gear out 5 months later we found a mischief (rats) had moved in! Please do not move your stuff here!!!

We have had a storage unit with the company "nine mile storage" in Richmond, VA. last month we paid…read moreon the 5th online (it would have been a late payment if paid after the 6th). My husband received confirmation in the form of an email receipt (almost immediately) that states the date we paid, and how much. We then received a letter in the mail saying we owed our normal fee for the month coming up plus a 165 dollar late fee for "being late" the previous month. My husband immediately e-mailed them and even though he told them of our receipt from their very own company he was told two different times that it was because their system didnt register the payment on time. But it was THEIR system that sent us the e-mail which means logically you would make the conclusion that their system received the payment in order to send out a receipt, right?! I am beyond livid right now, we just have been through a lot financially and this is a set back that should never have happened and SHOULD BE FIXED.

I've had several ongoing storage spaces located at this facility since 2010 to which I've paid…read morethousands of dollars over the years. In December 2016, I'd condensed three spaces down to one space costing $216 each month which then I had set up recurring monthly payment from my bank account. It just occurred to me I haven't seen a recent charge on my bank statement, since April 2019. Sharon at the Patterson Ave office looked into my account saying James had tried to contact me, and had mailed letters ... I have never received any contacts or messages from Extra Attic. James lied or looked at the wrong contact info!! The company took it upon themselves to auction off the contents of my unit just a mere few days ago. My information on my account in their computer system was totally wrong. Everything is gone. Forever. After nine years. All of my family's heirlooms, furniture, jewelry, pictures. Gone. I'm so devastated. This MAJOR COMPANY SCREW UP would never have happened if Christine had still been employed at Extra Attic on Patterson Ave. Unbelievable.

This place has been helpful from the beginning. The lady up front is always helpful and kind. I…read morefeel like the location and facilities are safe and I don't worry about my entire house being stored there. Thank you!!

Mini Price Storage was the easiest part of moving across the country…read more They have exceeded my expectations. Everything from moving in to answering questions while I'm away, it's been effortless.

Hello, I am writing…read moreto retract the positive review I submitted for Dylan Villegas. I called yesterday to request that my June payment be postponed until July because I experienced an unexpected financial hardship that was beyond my control. My dog recently passed away from kidney failure, and I incurred significant veterinary and end-of-life expenses. I explained that I would be able to pay both the June and July payments together next month. Dylan told me that this arrangement would be fine. I specifically asked whether the late fee could be waived, and he responded that it could. However, when I later asked him to confirm the total amount that would be due in July, the amount he provided included the late fee. When I reminded him that he had agreed to waive it, he then stated that he could not do so. Before we had even fully discussed my situation, Dylan was very persistent about asking me to go online and leave him a positive review on Yelp. Based on what he initially told me, I submitted the review. However, after he reversed the information he had given me and did not provide the assistance he promised, I no longer feel that my positive review accurately reflects my experience. My concern is that Dylan appeared more focused on receiving a favorable review than on providing clear and accurate information about my payment arrangement. Representatives should be well-informed about company policies and should not promise accommodations that they are not authorized to provide. Please consider this message my request to retract the positive feedback I previously submitted. I also wanted to bring this matter to management's attention so that another customer experiencing a hardship does not receive conflicting information or feel pressured to leave a review before their issue has actually been resolved. Thank you for taking the time to review my concern.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.