Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.

Recently, my car has had nothing but problems due to the poor quality of parts and labor performed…read moreon my vehicle. I found this mechanic a short distance away, and Mike was able to get me into the shop quickly. After the repair, I had another issue, and Mike promptly discovered what was happening. Repaired the problem quickly and got me back to work soon! I highly recommend them since they were so professional and had fair prices.

After an alternator left my son's car dead on the roadway, AAA Northeast recommended and towed him…read moreto Gabriel's. Mike was prompt to call Monday AM and run diagnostics and repair the Jeep on site . Highly recommend Professional and fair prices

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

Honest, competent and affordable. Came for an alignment and left completely satisfied.read more

Go to the dealership it will cost you the same and you'll get OEM parts. O'Shea "finds" additional…read moreproblems that "have" to be fixed right away. This was the third and final time I've been there. Three strikes and you're out. Going to Mr. Tire from now on. Shady...

The owner Andrew Wood was very nice, he went out of his way to look up the right parts for my…read morevehicle. He found qiality parts for what I could afford. He was able to schedule me in and get my car done at a reasonable time and was able to meet me where I was.

Thank you A-1 mobile auto service, for providing an exceptional service, while visiting my sister…read morefor graduation week. Not only did they diagnose and resolve the problem swiftly, but they also went above and beyond to ensure my safety and peace of mind. I'm immensely grateful for their quick response and expert care during a stressful time. Highly recommend A-1 mobile auto service for anyone in need of reliable automotive repair, especially during emergencies!

My grad school kid has used Hunt's twice now. Once when he brought his out of state car to school…read moreand again when he needed a new transmission (big thanks for Ithaca Auto for recommending Hunts for this work). They did great on the car inspection (NY bans dark window tinting unless it came factory installed). Commented on how the vehicle had no rust (Ithaca ices their roads) and suggested we get undercoating done (Daggett's Garage in Dresden was the closest place that will undercoat your car with FluidFilm each October). We did the oil change and minor service. A few months later the transmission gave out (we knew it would happen sooner or later). AAA towed the car to the garage. Hunt's ordered a rebuilt transmission with a 3 year warranty. It was close to $7k but they did a great job. They did the major service and let us know the timing belt was starting to rattle and should be the next major repair and to do it before it breaks. Cars aren't cheap, but I'm grateful Hunts Auto is there to keep the car in good shape. Everyone needs a good mechanic (also Wilcox Tire is a couple buildings down and is the place to go for snow tires).

Whenever I need tire work in Ithaca I try to get here first…read more Typically i get snows switched out for winter months once a year. I've never had bad work or bad results. These guys have been in business for decades. they seem to know how to run a business and put tires together. I'm not sure if they do any other work besides tires. Waiting room is a bit dark and boring. Could use some love in there.