Called several times to try to get medical records sent electronically internationally. I finally…read moregot them sent through email only to have a link to access not work. While trying to figure out how to get the link to work I was hung up on and no one tried calling me back or contacting me.

This place was truly terrible and I received no help whatsoever. The nurse was super rude, and all…read moreof the staff did not care for a single patient here and only for themselves. 0/10 will not come back

My most recent visit for MPH was to have my second hip replaced by the best of the best Dr. Andrew…read moreCooper. My first visit was in September with Dr. Cooper and extremely successful from security through admitting through transport to pre op to PACU to post op just as this surgery most recently in November. When entering the hospital, you can feel the sense that all staff are fully knowledgeable of the COVID guidelines and abide by them. This makes the patient feel comfortable with the cleanliness surrounded by them. All staff that I have interacted with during my surgeries have been professional, attentive, skilled. Since I have already posted about the first surgery I will comment on my most recent surgery. The staff beginning with the greeters to admitting all wonderful. Fe and Lisa got me on my way in preop to the anesthesiologist who was comforting due to his laid back personality. The PACU gang were also awesome Ginny C, GG, Marcella. Thank you so much for putting up with me. Erin and Jason getting me on my way to walking. Jessica was welcoming. I must give a huge thank you to Patricia and Carolos on the night shift. They were so helpful and understanding as the anesthesia worked double time of me. I have no words to express my appreciation of getting me through the night. I don't think I was this nicest patient in the middle of the night. Jessica C discharged me in a professional manner due to me probably not being the nicest patient when she did report from the nights shift. Kudos to all and MPH is fortunate to have each and everyone of you.

I was given a hand held fan when it was hot in my room. My roommate had asked the same request…read moreabout our room being hot and have the air conditioner turned down. She said she was also given a fan.

Wonderful staff very caring and kind . Helpful.So they really want to make you feel better.If I…read moreneed surgery I'm going here .

I have nothing but positive things to say about this hospital. I've personally been there and my…read moremom has as well. About two weeks ago my mom was admitted after a stroke and everyone from the ER triage nurses to the people delivering meal trays were just so nice, helpful and patient with my mother and kept our family up to date with things regarding her health. Since we spent a few long days at the hospital we were given a cart with tea, coffee, bottled water, soft drinks, fruit and snacks every day that were were there. That was completely unexpected and so appreciated. I especially appreciate the nurses in the Neuro ICU unit and the nurses in the third floor comfort care unit. Their compassion and was incredible especially since such an awful time in our lives. They have a DD downstairs in the lobby and a cafeteria where the food actually isn't bad at all. They even provide meals free of charge sent to the patient's room if you want.

I have visited Bayside a few times in the past couple years. I am always impressed with the…read moreprofessional staff. They have assisted me with blood pressure, with sinus infections and overall wellness. I highly recommend this Urgent Care Facility. Thank you to the entire Staff from the front desk to the medical assistants to the Nurse practitioners and physicians!

Extremely Disappointed With Billing Negligence and Lack of Accountability…read more I visited Bayside Urgent Care and clearly informed the receptionist--three times--before receiving any services that I needed to make sure my insurance would cover everything. I was assured and proceeded based on that understanding. The doctor recommended a lab test "just in case," and I followed his medical advice. At no point did anyone warn me that the lab they would send my sample to was out-of-network. A few weeks later, I received a huge bill from an outside lab that does NOT accept my insurance. I called Bayside Urgent Care immediately to understand why my labs were sent to an unauthorized office when I had explicitly stated multiple times to verify insurance coverage. The receptionist was dismissive, unhelpful, and simply told me: "You received the bill, so it's your responsibility. Talk to the lab." No concern, no accountability, no explanation. To make things worse, when my insurance agent contacted Bayside Urgent Care today, the office suddenly changed their story, claiming they had sent my labs to a different facility that does accept my insurance. Meanwhile, I continue to receive large bills from the out-of-network lab, and Bayside Urgent Care refuses to assist or correct the issue. This has been stressful, misleading, and completely avoidable had the staff simply honored my repeated requests to verify insurance coverage. Their inconsistent statements and lack of responsibility are unacceptable. I do not recommend this urgent care to anyone who values transparency, proper billing practices, or respectful customer service.

Emergency room service..... Bardmoor is Amazing !…read moreThe staff is Amazing! Customer service Amazing! The quality of care Amazing! The doctors are Amazing!

DO NOT COME HERE! There are some really nice doctors here but the rest are a clown show! They are…read moreso rude and unfriendly, i was waiting about an hour, i was in pain and they wouldn't stop sneaking snarky comments. I am OVER coming here.

They will get you in. Always there for you. Compassionate, Caring, Committed to take care of you.read more

used to be exceptional, lately overbooked or something, wait times are over hour, and phone out of…read moreorder many times lately. Needs some improvement

I brought my daughter to this location seeking medical care. Sadly, the care she received was…read moredeeply disappointing. Dr. Jerisa Berry did not appear to take the situation seriously. The only symptoms documented were nausea and vomiting, and she prescribed anti-nausea medication without further evaluation. The nausea was related to something my child had ingested, which I prefer not to discuss publicly due to the personal nature of the matter. No bloodwork was ordered, and no thorough physical exam was performed. We were told nausea medication would be given, and that was the extent of the visit. Uncomfortable with the lack of assessment, we sought care at HCA Florida Largo West Hospital. The physician there was surprised that even basic bloodwork had not been ordered by the doctor at HCA Florida Gulf to Bay. At Largo West, they conducted the necessary testing, identified a serious issue, and admitted my child for further care. There was, in fact, a significant medical problem that had been missed by Dr. Jerisa Berry. I truly believe my child's condition was not properly evaluated during our initial visit at HCA Florida Gulf to Bay. Based on this experience, I cannot recommend this HCA location. Mainly because of Dr. Berry's gross negligence. Her lack of a thorough evaluation and poor bedside manner were very concerning, and the outcome could have been far more serious had we not sought care at another hospital.

This is the smallest ER ever, practically empty parking lot at 1am, and took at least 30 minutes to…read moreeven be seen. No medical personal at the front desk, only a security guard. If we had a true emergency, no would have known. Then their stupid check-in kiosk glitched out on us 3 times and we weren't even able to use it. Then the security guard gave us a piece of paper to fill out that was wrong. My husband finally gets taken back, and they don't discharge us for another 3 hours! To literally get an IV, 2 if push meds, and a "20 min" drip that actually took an hour. Everyone literally forgot my husband was there. He was shouting, knocking, calling, and had to get super loud to get anyone's attention for discharge 1 hour later. Absolutely unnecessary and insane

My mom has been hospitalized twice here just this year, unfortunately. She's doing better now and…read morealready out, but I had to write about this hospital because the staff has been nothing but great. I want to especially thank nurses Elena and Aida, originally from Bosnia. WONDERFUL nurses!!! Compassionate, caring, patient, and always very serving & a smile. This is what all nurses should be like. People have mentioned before to go to Baycare hospitals, but from our experience HCA here was great!

Complete neglect. If you go by ambulance, be prepared to wait in the waiting room because that's…read moreexactly what happened to my girlfriend. It took 24 hours to get admitted onto the floor, just to be neglected. I will be bringing her to the hospital in Tampa from now despite the distance. I wouldn't bring my worst enemy to Northside. If you want proper care for you or your loved ones, do not go to Northside hospital! Dr. Ondracek was unconcerned about my girlfriend's condition. He did not do an assessment on her and jumped straight to discharge without even addressing her complaints. He has no business being a doctor.

Everything was awesome. The nurses were very attentive. They make sure you're comfortable and you…read morereally do take care of you. I would recommend this hospital to anyone that I know. Thank you and have a good day.

Mease Countryside saved my life when I had bleeding, ulcer 2 years in a Row…read more SCHEFFER 3... MOST KINDEST NURSES DEDICATED TO THEIR JOBS ON THAT FLOOR IS A PERFECT 10. THEY WORK TOGETHER AS A Team . AT A DROP OF A HAT IF YOU HIT THE CALL BOTTOM they are in your room. Rooms are clean. All the rooms are private. The food is good, housekeeping, ladies are very respectful and wonderful. The Radiology Department are very kind and considerate. WE TRAVEL 45 MINUTES IF ANY BODY IN MY FAMILY / IS HAVING AN EMERGENCY. The EMERGENCY ROOM is very well organized If you're admitted. The PEOPLE ARE SUPERIOR TO NONE! Ten . IF YOU HAD A BAD EXPERIENCE WITH SOMEONE JUST TALK TO THEM. Call Hospital Administration that is available in all hospitals across the USA. "Don't forget if you go to the hospital or you're bringing someone you're NOT on your best behavior because you're not feeling well." Whether you're in emergency room or the main entrance, the Valet men that park your car also kind and respectful of your property. They don't charge you, But it's nice to give a tip. I have never had a bad experience all the years I have had to go To MC Hospital. I hope this post will help you think before you Post. I normally don't post reviews. Don't let a negative post/reviews put you off.