I was looking for a particular tile and the rep didn't want to hear from me at all. In-fact, I was referred to them by the manufacturer that they were their distributors. He even got mad when I gave him the SKU # and said , " I told you we don't have it" read more

My designer Jenn Rydzewski made it so easy. A little interview and we were off to a great bathroom remodel. From the wall tile, floor tile, paint, plumbing fixtures, light, mirror and towel bars. Jenn pulled it all together and the results are perfect. Mosaic has great selections, and excellent service all the way to the guys back in the warehouse! read more

My wife and I love the new bathroom and Mosaic was a great business to work with. Gregg, our designer, was especially great fun to work with and he knows his stuff. He seemed to have a sixth sense about what my wife was looking for and all of the tiles, fixtures and paint that he helped us select look and work great. Their prices were fair and their service was tops. Also, the painless way in which Matt in their ordering office replaced a shower door panel that was scratched in transit was a breath of fresh air. The end product looked as great as we had hoped. A wonderful group of people to work with. read more

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Our contractor recommended Greg at Mosaic Tile and it was without a doubt the most productive hour we had during the entire renovation process. With Greg's guidance, we made so many decisions so quickly. I don't have an eye for a design so I hate when designers say "It's really personal choice" or "what do you like?" Greg has opinions - in the best possible way - and isn't afraid to share them. He will give you a few choices and tell you which one he thinks is best. If you want something different, he very quickly finds a few more choices. He helped us select tile for backsplash, tile and accents for bathroom, and fireplace. None of it would have turned out nearly as well without Greg's help. Will definitely be going back when I update the next bathroom! He was also more than willing to help with ideas outside of what Mosaic provides, like paint colors and furniture ideas. read more

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I should have written this five years ago when the addition to my Old Town Alexandria house was completed. This is a two-fold review. 8/2013 $10K spent on tile and grout for a master bedroom, master bath, entire kitchen, living area, laundry room and half bath. Worked with the most amazing designer, Ana Laserna. So many incredible choices i wished i had 10 bathrooms and bedrooms to decorate (my budget said otherwise). Still, this was a very sizeable spend for me. I was beyond thrilled with my choices, thanks to Ana. Service, response time, quality and pricing - all outstanding. 2/2019 A sizeable part of my master bath shower grout on the floor and walls had changed from the "Light Smoke" to WHITE. Couldn't figure it out. No amount of cleaners would fix it. On 2/2, I called Mosaic Tile in Chantilly and the most knowledgable woman, Jen, answered the phone. I had all my original receipts (yes, one of those and it has been a blessing) and described my dilemma. She knew immediately what had happened and knew that the Cement Grout Glaze Remover would fix it. She was so helpful and Mosaic Tile is fortunate she works for them. Unfortunately, driving to Chantilly from Old Town is like a full day trip. Jen struck gold again. There is also a Mosaic Tile in Alexandria, 15 minutes from me. She even went into the computer and saw they had two in inventory. Off i flew, since they closed in 30 minutes. Well, i learned WHY my grout had turned white. My lousy contractor ( who will remain unnamed becuase I still have issues with them, five years after the fact) put too much water in the grout and this caused it to discolor. Didn't surprise me they had made the mistake. Super Bowl Sunday. Time to test this out on a portion of the shower floor. I've attached a picture of my "before" floor. Hopefully i will return within a week and post an "after" picture. read more

Mosaic Tile Company - Beautiful tile from Mosaic Tile. My contractor screwed up and mixed too much water in the grout so Mosaic Tile sold me a solution to fix it - Kitchen & Bath Near Me - Fairfax, Virginia

I have the most gorgeous master bathroom EVER! Thanks to Malou at Mosaic Tile and German and his crew at Superior Remodeling! Malou gave great advice and between the two of us we devised a beautiful plan that German and his guys made a reality. I'm planning to spend most of my time at home in my bathroom! read more

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I was lucky to work with Gregory at Mosaic. After looking at roughly a million samples of tile elsewhere, I gave him a general idea of what I wanted and he had samples pulled when I arrived at the showroom. This made it so easy to make decisions on the tile as well as the many other bits and pieces that go along with a tile project. I also really valued his design opinions. Mosaic's 'quick ship' model was absolutely vital during these covid supply chain challenged times and since I was working on a short timeline. It can be such an overwhelming experience to worry you're going to make terrible design choices on this project you're spending tons of money on - working with Gregory completely alleviated that anxiety. read more

My husband and I came to Mosaic looking for tile for our whole home renovation. We were confused and overwhelmed when we arrived as we had been to several other shops that were anything but helpful. We met with Jenn and everything changed! You could tell immediately that she was very knowledgeable and enjoyed her job which set my stress at ease. She gave us tons of options and ultimately navigated us towards our final choices. The renovations are almost complete and WOW I am so happy I went with her recommendations!!! My tile looks beyond amazing! I seriously cannot recommend this place, or Jenn enough!! If you need tile for your project, go see her! read more

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If you are looking for a great one stop shop place for renovating your bathroom, look no further. We called Mosaic unsure about everything we wanted to change out in our master bathroom and were connected to Jenn. She is amazing - she spoke to us before we arrived, pulled out everything from tile to coordinating fixtures and vanity and faucets for us to look at on our 1st visit. Not only did she give us a vision for a fully new bathroom but then was happy to help us pick out every detail for tub to toilet. And then as she got to know us more in subsequent visits, she even offered us a different, more modern design selection to consider - and that is what we went with. She has a really good eye for detail, connects well with her customers, and makes the entire shopping experience seamless and a one stop shop. In fact, we trusted her judgment so much that we even worked with one of the bathroom remodelers she recommended. And we couldn't be happier. I can't wait to update the other bathrooms in our home! read more

Designer Jenn Rydzewski worked with us exclusively to renovate a master bathroom in order to gracefully age-in-place in our current townhome. At our consultation, Jenn listened to our needs and explored our likes and dislikes with sample tile colors and textures. Arriving for next scheduled visit, Jenn had selections chosen to fit our personal style with shower wall tiles, shower floor tiles, bathroom floor tiles, vanity, lighting, and plumbing fixtures. Jenn's organization and detailed preparation sold me immediately on her expertise in visual design and accompanying combinations to create a dream bath space. Every detail was covered and the master bath is a work of art that screams "beauty and relaxation"! We are over-the-top happy with the smoothness of the design process and the renovation plan becoming a reality!!! read more

Mosaic team and designer Jenn Rydzewski were fantastic with helping me to design a new master bathroom and second bathroom. Jenn tailored recommendations to my style and pulled together amazing color combinations, textures and plumbing and lighting fixtures to accompany, which will make my dream master bath and additions soon a reality. Jenn was highly responsive by email and gave me her undivided attention during our in-person selections. She really took great care to help me navigate all the options and keep the project moving quickly. Thank you Jenn and Mosaic! read more

My husband and I have shopped at Mosaic Tile Company's Merrifield location on many occasions because we feel they offer the widest variety and highest quality products in the area. The staff has consistently been prompt and helpful even when we did not pre-schedule an appointment, and has always treated every transaction--from small grout purchases to large hardware investments--with attention to detail and professionalism. Recently we decided to undergo a massive kitchen renovation, so naturally we turned to Mosaic Tile Company for help with making design decisions that would allow us to create the specific look we were going for, while also incorporating some personality into the space. We worked with designer Jennifer on selecting the perfect back splash and flooring combinations as well as choosing uniquely beautiful hardware for the cabinets--yes, Mosaic is way more than just a tile shop! She was extremely knowledgeable and we felt like we received the VIP treatment from the time we set up the initial appointment all the way to picking up our materials from the warehouse. When selecting our materials, Jennifer made sure we considered every option in the most true-to-life situations (lighting, practicality, etc.) and spent a great deal of time with us, holding up countless samples, offering fantastic and practical input for our consideration and never pushing us to make a quick decision or forcing us to go in any particular direction. We really got the sense that she had a lot of experience and she really went above and beyond in helping with the design of our whole space--we ended up making counter top and paint color selections based on her recommendations as well. Purchasing our materials was simple--everything was selected with our budget in mind, a quote was drafted, we approved it, our designer triple checked everything, the order was placed and week later everything was ready for pick-up! We highly recommend Mosaic Tile Company for any sized project--especially if you want unique products and the personalized experience of working with a professional designer! read more

Barbara Mion worked with us on a renovation project that included our master bathroom and powder room. She was fantastic and has great taste. Based on her recommendations, our master bath is now one of our favorite spaces in the house! Barbara and Mosaic came highly recommended and I would recommend them to anyone. read more

Mosaic Tile Company - Kitchen & Bath Near Me - Fairfax, Virginia

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We were looking to remodel 2 bathrooms. We had some general ideas of what we wanted to do. But, we thought it best to speak with a trained designer. Since we were familiar with Mosaic, we decided to work with them. Our designer was Greg. He was excellent. He listened to our ideas and asked questions to further refine our search. From the vision that was formed, he provided various ideas to consider. Although he provided a variety of suggestions, he was never pushy. Just the perfect balance. Greg was very patient as we navigated through the process. His "bedside manner" was wonderful...very kind and enjoyable to be with. We would highly recommend him. The selection at Mosaic is also very good. Their prices may be slightly higher than some of the other stores. But, since you're not directly paying for the designer's services, it's worth every penny. Also, the quality of the tile may be a cut above their competitors. Also, working with the store warehouse was a good experience. Jeff and the team were helpful and responsive. The 2 reasons we didn't give them 5 stars: 1. Although when the order for the floor tiles for one of the bathrooms was made, the system indicated the tile was available, it ended up not being available. We didn't find this out until when our contractor picked up the order. Since that tile wasn't going to be available for several months, we had to scramble to find a comparable tile. Fortunately we were able to find a comparable product at a competitors store. But, it caused us to have to flip the order of doing the two bathrooms, which caused us to be without a shower for about 10 days. This could have been averted if we had been sooner. This was no fault of Greg's, since he wasn't informed by the administrative staff of this being an issue. I think the issue was an anomaly for which Greg was very apologetic. 2. They will only take returns if you have 2 or more full boxes left over. Some other stores will allow you to return one full box. All told, I would highly recommend going with Mosaic. The quality of their design services is excellent and their selection and quality of product is very good. read more

We were really lucky to work with Gregory Virga at the Fairfax location. We started with an exploratory phone call to help with ideas and when we arrived at the showroom a few days later (during Covid - very safe protocols in place!), Gregory had samples pulled and ready to go. It made an overwhelming set of choices (they have SO many selections of tile and flooring) very easy for us. He helped us pick out LVP for renovation and tile for the new bathroom. I highly recommend Mosaic Tile! read more

I know nothing, and I mean nothing, about choosing tile and everything else for bathroom remodels. But I do read my Nextdoor recommendations and decided to use HB Services to handle the work on three bathrooms. They sent me to Mosiac Tile in Merrifield and, thank goodness, I found Jenn. She was invaluable, finding everything I needed including tile for a tub surround and two showers, flooring, faucets and even gave me recommendations for paint colors. She has impeccable taste and we have been so happy with the results. read more

They have a fantastic showroom, great staff inside the showroom and quality products available for purchase. The turn around time is pretty quick and we're excited to use the tile we bought in our renovation. My wife works at an architecture firm and said this place has many of the brands they spec, which are noted for their quality. The pick up process is less than glamorous. Beware of the lack of signage. I guess you're supposed to drive around back and just sit in your car conspicuously and hope that someone notices you, otherwise you will be accused of stealing the very expensive tile you just bought. Story below if you care to read. I was informed to "go around back" and the tile is ready for loading. So, I go around back only to find a warehouse line up if retractable garage doors in bays.... I guess that the open bay meant that was the correct one. No signage, no direction. I back up to align the vehicle for loading. I spend about 5 minutes arranging the trunk of our SUV so that I can fit the tile in. I then turn around and see a forklift with tile on a palette, on which is a receipt with my name on it. There were no workers in sight so I figured I had to do the loading.... I begin to load MY tile onto MY vehicle when I hear a very rude shout "sir are you sure that is YOURS?!" As if someone thinks I'm stealing. I suppose I can see that optic, as it is an unmarked warehouse, completely unhelpful, no direction on what to do once you happen on the right bay, etc. So I say, yes, this paper has my name on it. I get a return shout from a guy who appears to be at a desk in a very dimly lit corner of this warehouse, and I see that my wife is with him, all of which I did not notice before (again no sign denoting "please proceed to desk for pickup" which could have avoided this displeasure). This time he exclaimed "how can you be sure you're getting the right material?!" This time with a flair that was very sarcastic and totally unprofessional. So, I return to him some sarcasm and state "well there has been no one here to greet me so I could only assume the items with my name on them are mine." Instead of apologizing for the misunderstanding, as a customer service professional would, he states with a laugh "that's what this desk is for," as if I should have known all along. I truly felt age discriminated and made to feel absolutely dumb and disrespected, even though I was the one that just paid them over $700 for product. read more

We have worked with Mosaic Tile for 12 years and love collaborating with their designers on our client projects. Jennifer at the Merrifield location is one of our favorite designers. Some clients love making selections, other clients hate it but everyone comes back from their appointment very happy with the results. You could go to a big box store and save a little bit of money but you wont get the level of service provided by Mosaic Tile. read more

It is indeed a pleasure to write this recommendation for Mosaic Tile in Fairfax Va. This quality of your products, the large selection to choose from and most importantly the professionalism of your staff speaks volumes for this company. In particular I would like to give a special shout out to Jennifer Shook of your design team. We met Jennifer in 2015 when we visited your showroom after deciding to do a kitchen renovation. Oh how glad we were to get to work with Jennifer. We had see all the HGTV shows and understood fully what a frustrating process selecting items to fit our taste and budget could have been Jennifer made the whole process seem effortless guiding us to the right selection or products that complimented our taste while keeping in mind our budget. She is the consummate professional never once getting frustrated with us throughout the process. I worked for many years for a $50 billion dollar Defense organization where I was part of transformation initiatives that focused on Customer Relationship Management. I understand fully that for repeat business you must engage the customer beyond the level of the transaction but at the level of relationship. Jennifer gets that and it is for this reason that in 2017 we have returned to Jennifer as we begin the process of our master bathroom renovation. I highly recommend Jennifer Shook and Mosaic Tile to anyone who is looking for professionalism, outstanding products and excellence in service. read more

I'm an interior designer and Mosaic Tile is usually the first place I visit when looking for tile or stone for a project or for my home. Mosaic's products are installed in our kitchen and three bathrooms. Just this week we had the fireplace resurfaced. Malou has extensive product knowledge and is great to work with. All employees I've had dealings with have been helpful and friendly. I hIghly recommend! read more

I highly recommend this flooring company. They offer a good selection and quality products. Their staff was knowledgable, and offered many ideas for my project. After a terrible experience at another flooring company in the city of Falls Church, I was fortunate to find this store (thanks to my contractor). The store can get busy so I highly recommend going on a weekday or making an appointment. Finish with a glass of wine (after your drive home). read more

I absolutely love Mosaic Tile! Have purchased tile from them for a number of clients' projects and the service has always been nothing but exceptional. Love their range of products to choose from, as well as range in price point. Ordering and pick up is also super easy. If you need assistance, ask for Alex or Barbara! They are extremely knowledgeable!! And a pleasure to work with. read more

Wonderful selection and service. We worked with Jennifer and she was able to help us achieve the look we wanted while staying within our budget. She was very knowledgeable, professional, and responsive in addition to guiding us expertly in terms of the design. We are very happy with the products that we selected and will certainly return for any future tile projects. read more

Mosaic Tile Company - Kitchen & Bath Near Me - Fairfax, Virginia

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It's a long process. Shopping. Buying. Changing on the fly. They were very nice each time I had to make an adjustment and I enjoyed working with them. read more

The ladies there know their stuff. Show room is smaller than Chantilly's but still a great place.

We recently renovated our kitchen and 2 baths. We scheduled a few appointments with Malou and she was able to pull out tiles that both me and my husband loved. Their tile can be pricey if it's not in stock (shipping from Italy mostly), but they have tiles that can fit every budget. Remember to call ahead to make an appointment if you want their attention since they are extremely busy. We'll be back when we need more tiles for our future projects! Very happy with Mosaic. read more

Good selection of tile, terrible customer service. We requested a Saturday appointment a week prior because our contractor requested we buy tile here. Saturday comes and no response about the appointment. We show up, since the store is open, to find 3 sales women, 2 of whom are helping other customers. After wandering around for half an hour, the third sales woman decided she could finally help us with an estimate and acted very put out the whole time. Again, really good variety of tile, but the women who work here are pretty useless. read more

Customer services takes no personal personal accountability whatsoever. My wife placed an order for gray tile that wanted. WHITE TILE came in and they said that she gave them the wrong number. Like she wouldn't have told them what color she wanted but they couldn't have checked that when she placed the order. Manager wouldn't even waive the $65 restock fee. This place is horrible will never shop here again. Go to Floor and Decor instead everyone there is much nicer. read more

Excellent selection for the whole house and very helpful personnel. They easily pointed to a solution to our somewhat complicated project.

We are redoing our third bathroom and the personnel at Mosaic have been extremely helpful--for assistance and advice-- and as problem solvers. Barbara and Mahlu have kept me informed about floor tile that was delayed in customs; Mahlou constantly updated me on the status and let me know as soon as the order had arrived. Both Barbara and Mahlou have helped order and match stone soap dishes for the tiled walls and were especially helpful with citing options offering advice for finishing other than with a bullnose --when our bullnose was no longer available. The showroom is very nice with attractive displays and a wide array of tile possibilities. The associates are knowledgeable and helpful. Call ahead and make an appointment because they do get busy. You will be assisted and allowed to browse and ask questions. You will not be pressured to place an order before you are ready. Tito and Jeff in the warehouse are very helpful, too. There seems to be teamwork with the showroom personnel and the warehouse personnel. Through this process, Barbara and Malou have made me feel my order is always important--no matter how small. They care about getting the order right and making the customer satisfied. read more

Our contractor sent us to work with Jenn R. to pick out tile for our master bath remodel. We had been to several other local places and left feeling overwhelmed and pressured by sales people. When we met with Jenn she was amazing! She listened to what both my husband and I wanted (which were two different things!) and helped us narrow down our options that fit our lifestyle and budget. She has extremely knowledgeable and has a great eye for color and style. My husband and I are seriously the most indecisive people on the planet and it took us a while...a long while... to make our final selections. Jenn remained patient throughout the entire process and we can't wait to see the results. read more

We went in the Chantilly location without a contractor's name and were pretty well ignored - not much help there. Fairfax location was a bit better until we started asking specifics about the tile. The estimate was way off even though we had given them the square footage. Finally pulled back and went a different route. read more

My thanks to Jennifer at Mosaic Tile Company in Fairfax, VA for helping us design and build our dream home. When my wife found out how many decisions had to be made while building a custom home, she was completely overwhelmed. Jennifer was better than Prozac at calming her nerves. Jennifer used her systematic approach and experience to walk my wife through the selections of the numerous design choices for the Kitchen, Laundry Room and 5 bathrooms. She was able to put together a cohesive and comprehensive plan that exceeded our expectations while staying within budget. If you are looking for advice regarding vanities, plumbing, lighting , or tile I strongly recommend using Mosaic Tile Home Interiors for your next project read more

This is the most unprofessionally run business I have encountered throughout my entire master bathroom renovation. I've worked with countless contractors/subcontractors and had a better/more professional experience with all of them over working with the Mosaic Tile at the Merrifield location. 1. Their ordering process is a mess. We were working on a rather large project (master bathroom), so we ordered our tile in segments: floor tile, then shower tile, then accent wall and trim pieces. Each time we called to place an order the rep who would answer my call for order would start an entirely new purchase order. This got really messy as it would take them 10 minutes with me on the phone to figure out which order was the initial Purchase Order I needed to order off of. 2- Their "in-stock" tile still requires a 24 hour notice. They're closed on Sundays and Orders on Saturdays have to be placed before noon.. This set us back several times with the contractors. The Tile Shop just down the street has their tile actually IN STOCK for immediate pick up.. I recommend them instead (and to work with a gentleman named Shahid who will give you great discounts). 3- I was told if my contractor called in to verify who he was, I would get a 10% Contractor's discount on my project. I got 10% off the first order but by the 2nd order the manager suddenly decided this "wasn't something they typically do"- but then why offer it and apply it to part of my order??? 4- The BIG mistake... that happened THREE times. A few days after I had completed all of my tile orders, I got a few alert messages from my Credit Card for suspicious activity. I looked at my account and noticed Mosaic Tile charged an additional $4,200 on my card and then another $58!! I called and left a message to have Jennifer (my sales rep) call me first thing Monday morning. Monday afternoon came and no call so I called again. The woman who answered said Jennifer was "busy" but that she could assist. She looked through all of my orders but said she didn't see any additional charge for the $4,200 or $58 AND she couldn't even tell that I'd picked up my previous orders!! She said she'd have a manager call me back, of course, he never did. Several hours later I called back, the woman said she spoke with the manager and they didn't see any charges so she suggested I dispute with my bank. Of course, I did. The bank immediately issued my refund.I called mosaic back to let them know my bank would be in touch as I've now disputed the charges. Finally, Mosaic admitted they over charged my card but not a single call from Jennifer or a manager and absolutely ZERO apologies for the over $4,200 mistake! And I should say, I was REALLY NICE and understanding about it.. I work in sales, too, so I get it that mistakes happen- but an apology is just customer service 101. It gets worse. Now I have a block on my card in the midst of a major renovation- a HUGE inconvenience. Still, nothing offered by the Mosaic Tile as consolation for their massive mistake. No discounts offered, no credit back, not even a call to apologize. I had left over tiles after the job was complete and went in to get my refund. I asked to speak with the manager so, Matt came out. I introduced myself and he immediately said he was out-of-office when my ordeal happened- still, no apologies. I told him I had extra tiles to return. I also had a few extra sheets from a box I had ordered and was hoping to return those too. He said he won't return the sheets but, at best, offered to accept my FULL BOX returns.. (obviously?? ) I reminded him that he caused quite the headache and set-back in the midst of my renovation but he barely gave an apology, still. Instead, he boldly admitted they had put my card on file under a different client and charged her tile on my card. He then had the nerve to ask me to drop the dispute with my bank and allow him to process the refund directly. I declined this for two reasons: 1) I was already refunded by the bank and 2) Given their lack of customer service, I really didn't trust him to not mess up again. July Fourth day.... I check my account and there's ANOTHER CHARGE for $158. I called Mosaic and their corporate this time. Matt just called me today (Wed morning), to say sorry but apparently the client (who has MY card on THEIR file) ordered some more tile and they ran it on my card again! At this point, I was no longer nice. They've charged over $4,500 of miscellaneous charges on my card.... that's credit card theft. Why Matt even bothered to call is beyond me. He offered NOTHING to make up for this massive mistake. After dealing with over $4,500 of fraudulent charges and still NO consolation offered, I deem this company exceptionally unprofessional and would never recommend them to anyone. Customer service when you are making a purchase means nothing. True customer service is shown when handling a crisis or problem. In this case, Mosaic has TERRIBLE service. read more

I was remodeling my whole house, and it was time to select tile. Fortunately (because otherwise I would not have met Barbara), my contractor couldn't send me to any of his tile people at that time, so I had to find someone on my own. I called Mosaic Tile, Fairfax, asking for an appointment with a rep, and was referred to Barbara Mion. The moment I met with Barbara, I knew I was in good hands. Barbara is from Italy, the country of the top design and tile, and I thought that I could count on some of that Italian style if I worked with her. I was correct! Not only was Barbara friendly and professional, she was also very knowledgable and had a great taste. She took her time listening to my needs and wrote detailed notes. She kept showing the tiles, that she thought would go well with the style of my house (including the one that were on sale, that I ended up buying), until I was completely satisfied and happy with the selection and price. She lent me samples for as long as I needed them and even came before the opening of the showroom to accommodate my needs. After a number of meetings, Barbara set me up with everything I needed: floor tiles, wall tiles, accent tiles, trim, grout, sealant, etc. My bathrooms and kitchen walls look fabulous, and I receive a lot of complements from people who visit our house. Grazie, Barbara! read more

I recently was in the market to renovate three bathrooms and a laundry room. I worked with Jennifer Shook at the Fairfax location to design them. She was phenomenal in helping us select materials for each of the projects. Jennifer has a great personality and was very knowledgeable. Can't recommend her enough! read more

Supporting local businesses often yields great "finds". This is especially true with Matt Deering, Merrifield Branch Manager. Matt is professional and courteous. He went out of his way on our bathroom remodel. We recommend Mosaic highly. read more

My contractor suggested Mosaic and I went there to browse but ended up purchasing tile for my bathroom. A major reason for me was the excellent help I received from Barbara Milan, who was extremely knowledgeable, flexible, professional, and friendly. She listened carefully, offered great suggestions, and worked within my budget and preferences. It was a much different experience than other places and it made the process of designing the new bathroom and shower much more enjoyable. read more

My husband and I are very choosey about products. We have been working on a bathroom project for quite a while and having a very hard time finding the accent tile that we both like. We had been to Mosaic before and had dealt with Jen Shook and had a great experience. We didn't buy from Mosaic because our contractor didn't work out. Yesterday we went again and were happy to see Jen. We described our dream listello accent tile and WOW she found a wonderful one that we both liked. Great selection and customer service. read more

Mosaic Tile is the place to go if you are remodeling your kitchen or bath and need tile of any type--ceramic, porcelain, natural stone, glass, etc. They have a great selection and their prices are excellent, but what really sets them apart is the customer service they offer. We were remodeling our master bath and needed help with the design. We had visited several other tile stores in Northern Virginia including The Tile Shop and Ideal Tile, and were disappointed in the level of help that they could offer. What a difference when we came to Mosaic Tile! Our salesperson, Jennifer Shook, was wonderful. She went over the options we had and worked with us at no charge to put together a very detailed plan for the tile layout that was truly beautiful and so much better than we could have done on our own. She even found some porcelain tile that was on clearance to keep the price down. When our contractor (DNS Total Construction, 703-307-4939, who are also excellent and we highly recommend) came to go over the plan, they were highly impressed with both the plan Jennifer had come up with and the prices at Mosaic Tile and said that they were going to start referring their customers to Mosaic. The process of ordering and getting the tile went flawlessly and now that the tile has been installed, it looks even more beautiful than we imagined. This place truly deserves a rating of 5 stars in every respect. read more