I had an excellent experience at this Williams Sonoma location, thanks to Rhonda (sales associate)…read moreand Tina (General Manager). I purchased a Breville Oracle Dual Boiler espresso machine through a pre-order with this store. When it was delivered, I later discovered there were serious issues with the machine. Not knowing at first, I went back to the store to compare mine with the floor model. That's when I realized something was definitely wrong. Rhonda was out that day, but Tina stepped in immediately and handled the situation with such professionalism and care. She arranged for a replacement, ensured everything was taken care of smoothly, and turned what could have been a very frustrating experience into a positive one. This was not a small purchase--it was a $3,000+ espresso machine with tax--so the level of support and customer service I received was extremely reassuring. You often hear negative stories about customer service, but this store proved those wrong. Tina and her team genuinely care about their customers, and it shows. Because of how well they handled everything, I not only left with confidence in my purchase, but I also bought additional items and will gladly continue to support this location. Thank you to Tina, Rhonda, and the entire team for going above and beyond!

When I checkout the staff are nice but sometimes I feel they are a little too chatty with each…read moreother and ignore me when I need it. I guess there is a delicate balance between letting someone shop and pestering them. The store can be a little untidy. I actually go here to browse and mostly buy the big ticket items online as the items in store don't feel tidy. I will pick up for items here to avoid minimum shipping costs. The scones here are very buttery so I prefer the ones sold at world market more. The have hard to find items like teas and jams from Fortnum and mason.

Went to The Home Depot to get some household items. Staff was helpful and it is great that The Home…read moreDepot has a military/veteran discount!

I stopped by Home Depot for home plant supplies. A friend gave me a plant in a large glass jar…read morewith a lot of roots and I need to pot it. I used to have a green thumb, however it's been a while. It was very pleasant and relaxing walking around the plants, reading the little description boxes and how to care for them. Nature is so cool! I helped myself so I didn't need any help or additional service. Everything was well organized and easy to locate what I needed.

I really enjoy coming to Marble Systems specially now that Rodrigo is able to help me with all my…read morequestions and indecisions. He suggested great products and makes sure that I am well aware of all the details that I need to inform my contractor.

Aybars was amazing in assisting us in purchasing our large format porcelain from Marble Systems…read more The Calcutta porcelain is our kitchen backspace, back of the island and around the fireplace. We have extra and plan install the porcelain in our pantry. Highly recommend working with him. Thank You!!!

I didn't want to write an emotionally charged review, so I waited a while. I also wanted to see how…read morethings held up over time. That said, I can give My Kitchen & Bath a solid 3 stars. The Pros: The initial design phase and conversation were great. Josh listened to my ideas, communicated promptly and clearly, shared some good design suggestions, and was patient with my many indecisive moments. The proposed cost was pretty much what we ended up paying; there was only one surprise related to installing our new flooring. This happened on day one of the project, and was initially frustrating, but it all worked out, and our floors are fine. There were no other surprise costs during the project, and we appreciated that. The timeline was adhered to, and the crew was efficient. Ricardo, the crew lead, was a joy to work with. They worked most days and completed the project within the promised timeframe. Our new kitchen looks and functions beautifully! The Cons: The crew did not protect our furniture, floors, and other areas of our home very well. Everything was covered in dust and debris. Josh did send cleaners at the end of the project, and most areas were cleaned reasonably well. However, a lot of debris was left in our crawl space, and the carpet on the upper level still has glue in it that was used on the wood flooring in the nearby hall. Back to the flooring: It was installed pretty well, but we have some issues, like hollow spots, and a long scratch that appears to have been caused by dragging something heavy, like the cabinetry. I considered having them come back to fix these issues under the one-year workmanship warranty, but by the end of our project, I was so frustrated with the company that I did not want to deal with them again. Which leads to my last con. The biggest con was a crew mistake that delayed the project's completion and soured our relationship with the company. When installing the new flooring, the crew accidentally covered the gas shutoff valve for our fireplace. I noticed it and requested that it be remedied. Ricardo took responsibility for the mistake, but Josh did not, and initially implied that I was lying. Up until that point, the communication and working relationship had gone pretty well, and I was disappointed that it ended so poorly. They ultimately fixed the issue and ate the cost, so we appreciated that, but the interaction we had regarding this issue was so frustrating that we did not want to do business with My Kitchen & Bath ever again. After two years, I'm over it, but at the time, I was very upset, which is why I waited to leave a review. A review at that time would not have been fair or reflective of the overall experience of working with My Kitchen & Bath. Overall, we are pleased with our remodel and have enjoyed our new kitchen and floors.

Project done to spec and in time. Very responsive fixing small things that came up later.read more

Consistent first class service! I have no words to describe…read morehow Frank has gone above and beyond to accommodate me, my very tiny budget, my many questions and requests! I truly appreciate his professionalism, patience and kindness. Where everyone else and everything was a challenge, Frank and his team (from measurement team to install team) were flexible, respectful, helpful - it is simply refreshing. I am grateful to have them provide and install the countertop for the kitchen, thank you!

They did a great job and took their time putting in porcelain for our fireplace. Some of the pieces…read morehad cracked and they replaced with new ones before installing so I appreciate all the hard work and attention to details

Professional. Fast and super helpful. Definitely going back to them for other projects!read more

Wow, we could not be more pleased with Granite ASAP, who installed our gorgeous new granite…read morecountertops. The selection was phenomenal, and we were amazed at how artfully they matched up the grains from the counters to the backsplashes. Burak was incredibly responsive and kept us apprised of the process every step of the way. The installers were courteous, prompt and efficient. Granite ASAP gave us one of the best customer service experiences we've had, and we highly recommend them.

Took my 13 year old Dyson in for service. It needed some love & care…read more The turn around time & service was great. These people are great. The parking can be a little tight if you park in front of the store. The people were very friendly & professional. Please give this small family business your business they are good people.

I had a bit of a hard time writing the review for Red Vacuum because though…read moreI was very happy with how the vacuum was fixed, there was a difficult time with a very grumpy and off-putting employee who, I have been told, is no longer with the company.  That is a relief as I can now more happily recommend the business.  The parking for the store is tough right out front but there are more spaces that are a lot easier to get in and out of located to the side of the little center.

I had a great experience with Cabinets and Granite Depot in Alexandria. From start to finish, the…read moreteam was professional, knowledgeable, and easy to work with. They took the time to understand my needs, offered helpful design suggestions, and guided me through selecting the right cabinets and granite for my space. The quality of the materials is excellent, and the craftsmanship really shows in the final result. Installation was smooth, on schedule, and handled with great attention to detail. The pricing was fair and transparent, with no surprises along the way. If you're looking for high-quality cabinets and granite with reliable service in the Alexandria area, I highly recommend Cabinets and Granite Depot. I'm very happy with the outcome and would definitely work with them again.

They were fast, cost-effective, and knew they're stuff. I had a small job, just drilling a hole in…read morean existing countertop, that they handled on short notice. Much appreciated.

Adding another review as it's been awhile since we used Radiant's services due to COVID. We wanted…read moreto wait until we were both vaccinated. We are back on the regular schedule now, but requested a full premium cleaning which includes a lot of the detail cleaning I haven't focused on (baseboards, dusting, windows, etc.). The crew of four worked very efficiently and were thorough in all the spots. My husband and I are still working from home, so we moved around when they had to come into our office spaces, no problem. Very communicative and flexible. Masks and booties were worn as well. FYI if you are a regular customer, they leave a basket of towels and certain cleaning tools (brushes, sponges) at your place which is great.

It is hard to find a cleaning place with good attention to detail, but the three cleaners sent did…read morean outstanding job. Will schedule again!

Welcome to Fairfax, Herman Miller!…read more This store recently opened up in the Mosaic District, and you can get all the feels, literally, of their office and living room line. They also have lighting, decor, and storage options as well! We are huge fans of their office chairs (Aeron), and we wanted to check out their Eames Lounge Chair and Ottoman set (which also comes in vegan leather!). The store is well-organized and set up, and it's very easy to go around and peruse at your leisure. Staff were very helpful and ready to assist! It can be an investment, but it's all quality, and your body will thank you for it! Plenty of street and garage parking available at the Mosaic. +friendly service +free parking

Great experience at the new Herman Miller store in Merrifield yesterday. I went in with my wife to…read morelook as some office chairs, as I primarily WFH. We made an appointment online the night before, and when we got in, Nickie was there to help us. She walked us through all of the different chairs and features, and helped me find a chair that fit best! She was really knowledgeable and extremely helpful! She even broke out some magnet tiles for our toddler to play with while we waited! My wife is even considering getting a new chair for her office, too. Overall this was a fantastic experience that I'd give it more than 5 stars if I could!! Thank you!!