I went in for a wisdom tooth extraction with the expectation Dr Eckert would be performing the…read moreprocedure I was surprised when his son with only a few years out of college showed up to perform the procedure. The son then proceeded to change the sedation treatment after I had already signed the forms and was hooked up to EKG and oxygen. I caught the switch before the operation went through and after Dr Eckert's son pushed back on me and I decided to walk out of their office. I've since been to another oral surgeon and that dentist said that only one wisdom tooth needed to come out and the other three had complications due to their proximity to facial nerves, that if damaged could cause facial paralysis. None of this information was given to me at my consultation with Dr. Eckert and I went in expecting all four teeth removed. What Dr. Eckert did was careless, unprofessional and unethical. I'm glad the procedure did not go through otherwise the son could have caused long term damage had he not had the experience to do the complicated procedure on the upper wisdom teeth.

Sitting at home (33 miles away) less than three hours after extraction of a wisdom tooth that Dr…read more Eckert described as "fractured, with deep roots, near a nerve and very close to an existing crown" (in other words, he gave me every possible warning about what could go wrong), I am ASTOUNDED at how seamless and soothing the actual procedure was, both in regard to the extraordinary care taken by his staff---shoutouts to Lillia for her compassionate scheduling efforts, Kristina and Katrina for their impeccable teamwork---in preparing me for the procedure, and to Dr. Eckert's astonishingly smooth performance of the extraction. His calm, engaged manner, always answering questions, and checking in about my comfort, made the experience that much more meaningful. The caring, empathetic professionalism of these folks reminds me of the Michelin (restaurant) Guide, in that they colloquially rate restaurants as "worth a stop," "worth a detour" or "worth a voyage." I felt that this experience was entirely worth the journey.

I tried a total of three times to discuss becoming a patient here…read more It was clear that they did not want to take my insurance (from my employer, not a government insurance), so they kept telling me they'd call me back "once they spoke with someone else who knows more". They never called me back. Multiple times. Sorry for trying to become a patient at your dental practice, how foolish of me! Strange. Very strange.

Great service! They are very professional and kind. The dentist and the assistant are great and…read morethey made me feel a lot less anxiety than my usual dentist experience.

Had it on a list for some time now to write a review for Dr Nevin finally got time to do it after…read moreyears ) Going to Nevins clinic feels like a Movie like experience! Office futuristic and everyone is super professional. Went to get an implant placed. It was a bit on the pricey side and had to postpone, but in the process Dr Nevine discovered an issue with another of my tooth and recommended to take care of it with my primary doctor. Till this day thankful to him for saving my tooth, the issue was one of the root canals done 7-8 years back started to decays inside. My primary doctor couldn't see anything wrong with their equipment I insisted and provided the scan from Dr Nevine. Dr Alyassi from BD performed the procedure and after opening the canals found that we were literally couple of months away from this tooth being a goner. Long story short tooth was saved and still goes strong! Highly recommend the clinic to a friend!

I presented Dr. Nevins with an extremely complex situation, and he immediately put me at ease. He…read moreconsulted with his colleagues to determine the best course of action, after which I met with Dr. Mitchell, who has been truly amazing. I cannot say enough about my experience with Dr. Mitchell and Dr. Nevins. This is, by far, the most customer-focused practice I have ever encountered--and that includes every single employee, from the front desk to the professionals who assist in care. I would highly recommend this practice to anyone in need of reconstructive work.

HORRIBLE EXPERIENCE please please avoid. The staff and especially Dr. Eckert (I only saw the father…read morenot the son) were extremely unprofessional and made me feel so uncomfortable. I actually cried once I returned home. I came in looking for a consult on a single wisdom tooth that has been bothering me. Dr. Eckert came in and immediately started pushing for me to get all 4 out: that's not what I came in prepared to do, so I was trying to ask questions about why I would need all 4 out when only one was bothering me. One of his quips when I asked why I would need all 4 was "only 10% of people get to keep all 4 of their wisdom teeth"???? okay?? how many people have 1 out, 2 out, etc? I feel that if I'm signing up for a surgery I'm allowed to ask as many questions as I want, but at a certain point Dr. Eckert said "I'm sensing some hesitancy and honestly, I don't know why." Maybe for a dentist the procedure feels mundane, but again, I'm allowed to be hesitant! I'm allowed to ask questions! And I shouldn't be shamed or gaslight into thinking I'm being ridiculous for asking questions! Another thing I kept asking was if I could just do the 1 or maybe the bottoms, as I see no reason to take out the tops (they haven't even started growing in yet). Dr. Eckert just kept saying "I don't know why you would do just 1 right now, because then you'll have to come in 3 more times to get each one out" what a ridiculous comment to even come out of his mouth. Of course I don't want to come in 4 times to take each out 1-by-1. That's not what I'm asking. I'm asking if I can tackle only the ones that look bothersome now, and reassess with the others later in life. They're my teeth, I'm allowed to decide which ones I want taken out!! Listen, I understand what his perspective is. He thinks all 4 will eventually start to bother me. Whether he's right about that is the subject of intense debate. The surgery is very invasive and having all 4 out will make the healing process more difficult, so I was hoping to avoid taking some out if they weren't bothering me right now. If 10 years from now they do start to bother me, great, fine. I'll take them out. There was no room for this perspective in that office, I'll tell you that! Finally, a note on the front desk and assistants, who were no better. There was a debate about whether to do full anesthesia or laughing gas. An assistant told me laughing gas wouldn't be covered by insurance. When I was checking out, I asked if I could please get a quote for both the full anesthesia cost and the laughing gas cost so that I could determine which one works better for my budget. They took SO MUCH offense to this request (even though it's literally my money and I'm allowed to ask how much the procedure will cost), and never gave me the second quote. When they finally got back to me about a cost it was for all 4 teeth (how many times did I tell them I didn't want all 4 out!!) and it was completely unspecified whether they had quoted me for full anesthesia or laughing gas. I definitely did not get 2 quotes. I cannot stress how entirely unprofessional my entire experience was. I sincerely hope dealing with the younger Mr. Eckert is a more pleasant experience. Please avoid this practice at all costs, they did not convey a respect for the patient like I would have expected, they just wanted to get as much money out of me as possible.

Still one of the best places for any dental work or extractions. Both oral surgeon father/son are…read morein mine and most networks. Absolutely pain free again after an extraction. Staff all are wonderful and make you so comfortable. I won't go anywhere else.

I had an amazing and wonderful experience at Oral Surgery South…read more Dr. Lincoln took great care of me during my implant procedure and I didn't experience any pain or bruising.

UNETHICAL PRACTICE!!!! LIARS!!! BEWARE OF CHARGES!!! DOUBLE CHECK YOUR BILL!!!…read more Back in February I was having dental issues (cracked tooth that needed to be pulled ) all of my "in network" dentists were booked that day so I got referred to Oral Surgery South in Quincy. I called before I went because they were "out of network" and I explained my situation. I also explained that I didn't want to pay over $1000 to get a tooth pulled to please quote me a price, because if it was super expensive I would just wait a day and go to an "in network" dentist. The woman who I was speaking with assured me that getting a tooth pulled was about $200 for in network patients and a little over $400 for out of network patients. I once again went over how I didn't want to pay $1000 to have my tooth pulled but if it was only going to be $400 I would come in and do it. So we booked an appointment. I have no complaints about the dental work, The equipment itself is a little outdated (besides the fancy xray machine they charge an extra $75 without asking you for) but the work was mostly painless and efficient. The problem is when I went to pay my bill and leave, instead of it being a little over $400, the new total was $1,181.90 I admit I made a mistake by swiping my card when I got to the desk without looking at anything, my head was foggy and I just had a tooth pulled. When she told me the price I told her that's not what she told me and what we agreed to on the phone, she told me there was an additional $800 charge. Nobody told me about additional charges, nobody asked me about additional charges , nobody explained anything about additional charges to me , nobody said the words "EIGHT HUNDERED DOLLARS" at any time, until after i got the bill. I felt lied to and taken advantage of. My card was already swiped so even though I told her I disagreed with the charges and I didn't want to pay the extra $800, I would still pay the $400 and that I wasn't signing anything to authorize that additional $800. They still charged me $1,181.90 and refused to give me an itemized receipt, the receipt they gave me has the total on it and nothing else. I tried to dispute the $800 portion of the bill to my credit card company and they said because I swiped there is nothing they can do and I have to contact the merchant. The merchant will not refund the $800. I agree that I still owe the $400 to get the tooth pulled, but I don't want them to UNETHICALLY up- charge anyone else like they did to me. I was desperate and they knew it, then they used bait and switch on me with unethical tactics. I was a sale and a dollar sign and that woman at the desk was rude and she most likely made commission on putting me in that fancy x ray machine they charge you extra for and the extra $800 they tacked on at the end. Going to the dentist is hard enough, nobody should have to deal with this after the fact. So AVOID THIS PLACE AT ALL COSTS !!! BEWARE OF UNETHICAL PRACTICE AND BAD CHARGES!!!!

Hate to do this, however I hope it does at least one person some good…read more I have been going to this dentist for over 10 years. Cleanings have been fine, staff has been fine, Dr. S. always pleasant and friendly. Heck I did a gum graft that I needed and that has been swell (oh and redoing a root canal). I have taken no issue with the quality of the work that has been performed. That said, I do caution (potential) patients of upsell and/or unnecessary procedures. I felt like there was advice to do work that was not yet necessary or more elaborate then a less expensive alternative, especially early-on as a patient. A few weeks ago one of my bridges came out. I called in the evening, the doctor called me back that night which is great, and they fit me in the next day to temporarily cement it back in. The dentist looked at my teeth and said I need an implant a sinus lift and of course crowns for the adjacent teeth. He sent me to the front to get the quote and schedule the appointment. The quote was $26,095.00. Yes, $26,095.00. I asked if this included any insurance and I got a simple "your insurance won't cover this." (And it cost $450 to temporarily recement it.) Did I mention that I have four of these bridges that are all the same age? That's $104,380.00 if I play this scenario out. One hundred thousand dollars...100 large... one year at Harvard (w/o financial aid)... 1.4x average annual US salary... ~3 years of child care...a lifetime supply of Chicken Nuggets (that one's a guess). For a handful of teeth. So I presented the issue to two other dentists - one I had seen previously and one I had not. After looking at x-rays and the bridge, both agreed that simply recementing the existing bridge was plenty reasonable. The bridge is in excellent condition and the teeth underneath were as well. I could redo the bridge for maybe $2-4k to eliminate a little gap between the bridge and the gum - but neither of them thought it was critical. Today I had the new dentist recement it back in. They polished off the old cement and put it back in. $419 if my insurance doesn't cover any of it. The option I was presented with was 62x more expensive then a perfectly reasonable and practical alternative. Again, I have not had an issue with the quality of work provided here. However, if you get an expensive treatment plan from them, then it might simply be the best treatment that is available today. Does that mean it's the only treatment option? No.

Dr. Santamaria is nothing short of impeccable, thoughtful, and courteous. I have never had a better…read moredentist in my entire life. The quality of care that I receive at Warshauer & Santamaria is unparalleled. For as long as I live in the Boston area, I will only be seeing Dr. Santamaria. Not only is Dr. Santamaria wonderful, so are all of the staff members at the office. I am always greeted with a smile from the lovely front desk staff and never have to wait more than a few minutes for my appointment to begin. The dental hygienists are thorough and incredibly knowledgeable. I seriously cannot recommend this dental office enough. There is no better dentist in the greater Boston area than Dr. Santamaria.

Horrible experience with Dr.Ameli, was very rude and has an inflated ego to think he's better than…read moreanyone else. Would not recommend to anyone

Dr. Ameli should change his title to Dr. Rip-off or Dr.Narcissist. Not only did he charge me an arm…read moreand a leg for a simple procedure, but his dental care was abysmal. It felt like amateur hour in there, with his sloppy work leaving me in more pain than before. It's as if he's too busy admiring himself in the mirror to focus on doing his job properly. I left his office with a mouthful of regrets and a dent in my wallet. Steer clear of this dental disaster unless you enjoy unnecessary pain and terrible customer service.

I have been going to Dr. Lewis for many years…read more My root canal story is very different than the other reviewer. I had a bad experience with a root canal with a previous dentist, so they make me nervous. I had a root canal with Dr. Lewis, and had the pain pills ready for when the novocaine wore off. Guess what? I didn't even need an aspirin. This was the most gentle, painless root canal possible. You don't feel rushed - he takes the time he needs to schedule a procedure. He takes pride in his work.

I moved to Boston 5 years ago and bounced around a few dentists. When my friend recommended Dr…read more Lewis highly, I made an appointment and was not sorry. The whole staff is very friendly and made me feel comfortable. They did all the necessary x-rays and explained what they were doing every step of the way. The dental hygienist is not rough and doesn't mercilessly scrape at my gums/teeth. Dr. Lewis is also very thorough and he recommended the water pick because I have a very bad habit of not flossing. This helped to make my mouth healthier. No one likes going to the dentist but this is about as enjoyable an experience I could have!