1. Saugus Dental Center

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    Saugus, MA

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    Saugus Dental Center

    3.0 (4 reviews)
    Closed Closed

    Services - Saugus Dental Center

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Saugus Dental Center Photos

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    Aspen Dental - Saugus, MA

    Aspen Dental - Saugus, MA

    2.4(63 reviews)
    1.2 mi

    I'm writing this review because I've never been comfortable before about talking about my teeth…read moreuntil I came to aspen dental. My first visit I was already apprehensive because of how uncomfortable other dentist made me feel because of the work that needed to be done. One word a lot! I've now had my 4th appointment with them and never in my life have I felt more happier because of the way they make me feel each appointment and because of the work that they have done. I first met Rene,Clarissa, kelly and Dr. Trangaris. My first appointment was With kelly, and she treated my gums. Again never felt more comfortable letting someone work on my teeth. Then I got my root canals.. I forget the Drs name but he treated me really well and I got 3 and didn't feel a thing the whole time. And then last but not least I went today and today really topped it. I had to have a lot of work done.. Long story short I delt with of course Clarissa and dr trangaris and also rachelly. I was there a long time and not once did it bother me because of the environment and people around me. When they worked on me they made me feel like they actually cared about what they were doing and how I would feel when I seen my smile. Honestly I cried because it changed my life I think and I'm not even done yet! This may be long but it's because I truly feel this way and would recommend anyone get work done here. Thank you thank you thank you personally Rene, Dr. Trangaris, Clarissa, Kelly, and Rachelly! You guys really are awesome Teresa

    Two weeks ago I called to talk about my husband's treatment and payments, and the woman who helped…read moreme never told me that my husband had to call to make his appointments. Today I called again and they tell me that I can't make appointments for him. It doesn't make sense, I'm not asking anything about his treatment... what a ridiculous situation. My husband will look for another dentist. I see this place has very bad reviews.

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    Aspen Dental - Saugus, MA
    Aspen Dental - Saugus, MA
    Aspen Dental - Saugus, MA

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    Lynn Oral Surgery

    Lynn Oral Surgery

    3.0(14 reviews)
    3.5 mi

    I have never written a negative review before, but my experience with this practice warrants it…read more In March 2026, I saw Dr. Pullano, who performed a biopsy of my tongue. When I later called for the results, I was told it showed a precancerous lesion. During that conversation, Dr. Pullano presented me with two options: return every three months to monitor the area, or pursue laser treatment. I chose the latter. She made a referral to Brigham and Women's Hospital for the laser procedure but was unable to answer basic questions about the treatment itself, including how many treatments would be required, whether it was painful, what recovery would involve, or other information a patient would reasonably need in order to make an informed decision. Shortly afterward, Brigham and Women's informed me that they did not, in fact, offer the laser treatment. I then called Massachusetts General Hospital, Tufts Medical Center, and a physician affiliated with Massachusetts Eye and Ear--all to no avail. I called the office again requesting another referral to Brigham's, assuming they would have more resources and knowledge of available treatment options. The person I spoke with asked whether I wanted to be referred to Tufts. I explained that I did not know which oral care center was most appropriate, and asked that they consult with Dr. Pullano and make a referral based on her clinical recommendation. I was also told Dr. Pullano would call me back. No referral was ever made, and I never received a call. Over the following weeks, my calls to the office went unanswered. On two separate occasions, I was told Dr. Pullano would call me back by the end of the day. Both times, no call was received. I also left messages for both the assistant manager and the manager, none of which were returned. It ultimately required me driving from Boston to Lynn in person before the receptionist contacted the manager, Jeff Bazille, in their Peabody office, who then agreed to look into the matter. When he finally called me back the following day--now in May--he was unapologetic, apathetic, and at times condescending. He essentially repeated the same unsuccessful efforts I had already made to locate the laser treatment elsewhere, only to confirm again that it was no longer available. No meaningful guidance, referrals, or alternative treatment options were offered. Most concerning was that I had to suggest he consult with a more senior oral surgeon regarding other possible treatment options. As a patient told she has a precancerous lesion in a less commonly understood area, I should not have had to navigate this level of uncertainty and care coordination on my own. As a social worker, I could not help but reflect on how concerning this experience is in a community like Lynn, which serves a richly diverse population, including many residents who may face language barriers. My on-going difficulty obtaining timely follow-up care and clear communication raises concern for other patients who may be navigating additional barriers. I sincerely hope this practice improves its communication, follow-up, and patient advocacy moving forward.

    I'm very sorry that other patients have had negative experiences here... It's been the opposite for…read moreme. I won't go anywhere else. Well.... due to a fall I'd had unfortunately I needed to return far too soon. My appointment was yesterday. When I walked into the Lynn office it was clear to see that there was standing room only. Not an issue because when it was the actual time for my appointment I was brought in on time. saw Dr Jurgens for what in doing the math my 3rd time? Cheerful in greeting me, she noted my last visit in September of last year. I said....yes, but I'm back way too soon! Her response was - it's going to be alright. It's unpleasant but we know that people don't come here because they want to. She and staff obviously keeps notes. She brought up how past visits were handled, took a look at the problem & within minutes I had a plan of care. Then 2 prescriptions and instructions. All correlated quickly & perfectly. She even walked out to the waiting area. I can understand why shes quick. .this is a busy practice and she needs to be. People are usually in extreme pain and usually need extractions. It can be very traumatic. It's probably best to be quick & just get it over with.

    Saugus Dental Center - generaldentistry - Updated September 2026

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