I called Amity Pest Control for an issue I had with one of my listings in Oswego NY. I have been…read moreusing the company for 20 years. They went to the property, took care of the problem and had to go back as there were residual issues.. They went above and beyond! I would recommend Amity Pest Control to anyone with pest issues!! Thank you for being so thorough and prompt!! Patty Murray, Century 21 Galloway Realty.

From the owner: Amity Pest Control is a local, family owned company offering comprehensive solutions for all your…read morepest management needs. Our dedicated and highly-trained technicians specialize in the effective removal of unwanted insects and rodents from your home, business, or municipal building. We go beyond simple removal by analyzing, detecting, and determining the root cause of your pest problem to ensure proper elimination. Our commitment to ongoing training ensures that we follow all the latest regulations, providing you with a service that is both effective and compliant. Trust Amity Pest Control to restore comfort and peace of mind with our professional, lasting pest control services.

I contacted this company 10:45am on Wednesday, September 16th of 2026 because I discovered a large…read morewasp nest inside the ceiling of my living room. I explained the situation to the guy on the phone (who works at a call center, not for the local Ehrlich branch) and he told me that they offer "guaranteed same day service" for $575. That seemed wildly steep, but I was basically forced to agree to it because their next available day would have been AT LEAST a week from the time of call. Can't say no to that...My wife is 9 months pregnant and we have a 2 year old. The guy assured me that someone would contact me and would be by TODAY BEFORE 5pm. Great. While we were waiting, the wasps created a large hole in the drywall and poured into the living room, quickly overrunning the house. At that point, I had to evacuate my very pregnant wife and 2 year old daughter and send them to her parent's house. Hours went by and there was no call from the local branch. I created an account on the website so that I could track the appointment and even called several times to confirm that a tech was coming out that day and that I had agreed to the same day service. Each time I was told that the tech had us on the list and would be reaching out soon. A couple more hours went by. It was nearing 4:30pm and still no call. It was getting later in the afternoon and I decided to start taking care of it myself to prevent even more damage being done to the house. I ran to the hardware store and purchased some wasp killer and then got to work. Despite getting stung twice, I ended up eliminating a good portion of the swarm, but I didn't cancel the service request because I needed help removing the nest from the ceiling so that my family could come back to the house. Fast forward to 7:30pm. Well past the 5PM cutoff. My family and I had made the decision to just stay the night at her parent's house. I FINALLY got a quick and informal call at a little after 7:30 where the tech said simply that he wasn't coming and that the local branch hadn't even dispatched techs to our area that day and that he'd "try and make it tomorrow" because he would be in the area. I informed him that the two hour late call was ridiculous and that my house had been overrun with wasps all day and that I had to evacuate my pregnant wife and 2 year old. All he said on the matter was "yeah, sorry. I'll try and be there at around 11am tomorrow" The guy DID end up showing up at around 11:30am. Late, but at least he showed up (hence me giving 2 stars instead of 1). He removed the nest and said that I had already taken care of most of it and then left. Today, I get the invoice in an email that my card (which you're REQUIRED to give in them in advance) had been charged for $584. Thats the "same day" rate. I didn't receive same day service. I barely received service. I called the number and after about 20 minutes, I got to talk to a real person and filed a complaint and stated that I didn't feel comfortable paying for things I didn't receive. The woman on the phone told me that she would be forwarding my complaint to their billing department and that someone would be reaching out to me in the next 30-60 minutes to follow up. Can you guess what happened next? In keeping with their brand, It's been several hours and there has been absolutely no follow up. If I don't hear back from anyone by tomorrow, I will be disputing the charge with my bank.

They are expensive, their customer service is terrible, and they don't follow through when they say…read morethat a service will be provided. Their communication is lacking except they send prompt bills.

I highly recommend Pest Master. We were moving into a rental house and found a bat in the toilet…read morealong with a bee infestation. My husband spoke to Jerome and he had a guy come out within a half hour and captured the bat and sprayed the bees. Both guys are super nice and extremely knowledgeable and above all so brave to get right in the mix of the pests! They need their own reality tv show!

I had been battling a biting bug for about a month. I thought they were fleas, but not 100% sure…read more Most services were an arm and a leg, but Jerome offered a thorough home inspection for a small fee. As I was at my wits end, I decided to hire him for a consultation and assessment. As it turned out, all my hard work payed off and he determined I had beaten the problem. I felt it was money well spent to know the probable culprit and to know it was gone.

Having never called a similar type of company, I checked with three... This company was incredibly…read moreprofessional beginning with Ms. Jackie. She was fantastic and able to describe what her company could & would do to eradicate the nest of yellow-jackets& wasps that had taken up residence up inside of my soffit and roof rafters. Jackie quoted me a solid price for full service and did NOT try and upsell my situation. They could have responded as an emergency, but I declined and 1.5 days later Service Tech Josh arrived after calling me and providing an exact time of arrival. When Josh arrived, he was prepared, clean, neat, orderly and with a professional, fully stocked service truck. Josh took time to " listen" to the specifics of my issue and was soon changing into his full suit of armor to fight these pesky yellow-jackets. Josh got up into the areas required without causing ANY damage and destroyed this nest of well over 300-500 yellow jackets. Josh showed no fear and took these pest on a SEAL TEAM 6... When done, Josh cleaned up everything and digitally handled all billing. Please note: billing was 1/2 of what was quoted me for the same work by two other local companies. They also did NOT try to upsell me on a quarterly home visit etc. This company did what they promised at the price I was quoted. In my humble opinion: Critter Ridders is the best at what they do in CNY. Paul Clapper, Syracuse, NY

From the owner: Guaranteed pest control solutions. Serving Syracuse and Central New York since 1930read more

I prepaid for my bees, wasps and ants service for 2026, as of today they didn't complete the serve…read more cus did not return my calls . How can I get my refund for the service I paid for

Do not use Gannon pest control. They used to be good but no more. On March 5 2026, I paid to have…read morethem spray for ants this season. They said it was a promotion. They have not come yet, I have left SEVERAL messages on the phone and their "rock star" employees have not contacted me yet. I still do not know WHEN they are coming.

Optimum took care of two problems for me. I recommend them for any bug problems you may have…read more I had a bed bug problem. I used a different company that charged me $270 for inspection. They were not able to find the source of the problem. Then, I reached out to the Optimum. They sent a technician within 5 days for a free-of-charge inspection. He was very knowledgeable and could find the source of the problem within 10 minutes. He also confirmed it was limited to one room. I needed help moving the furniture around, and the technician took care of it. The treatment provided by Optimum got rid of the bed bugs. I had a problem with spiderwebs everywhere and other outdoor bugs. I signed up for the outdoor treatment twice a year. The first one was done late fall, and so far, I don't see any bugs or spiderwebs.

From the owner: Optimum Pest Pros offers the Rochester, NY area pest control solutions that help keep your home and…read morebusiness pest free. Our residential pest plans are a great way to stay proactive for pests around your home seasonally and year round. We always advise and recommend our customers choose the plan that fits their concerns. Our commercial pest programs stand out amongst our competitors. We have over 10 years of experience working with restaurants, hotels, warehousing, multi-family housing, hospitals, schools/colleges, food processing, rental properties, and much more. We have the knowledge and equipment to meet all audit standards and provide professional control for standard pests and specialty service pests. Contact Optimum Pest Pros today.

My wife is sick and on pain medication for a major back surgery. A sales man showed up out of the…read moreblue and pressured her into signing a contract. My wife told him that we once had major ant problem but that it had been treated and the ants were gone. He told her that they may still be in our walls, we just can't see them and she should sign up right away. I'll probably just have to pay the $250 to get out of the contract, but the sales tactics are what really frustrate me. We didn't ask for this company to come to our house, he just showed up. As a side note, if the ants might still be hiding in the walls after I treated the house...how does Fox know their product is actually working?

I live in Dewitt and recently had a pest control technician from this company knock on my door. I…read moreanswered the door and they tried to sell me their services and their selling tactics were very pushy and annoying. I told them I already had a pest control company, they asked me who it was and I told them I use M&M pest control and they were quick to say they don't do good work. This is absolutely not true, I've been with this company for YEARS, they are consistent with their work, affordable, and reliable. I've never had a problem, Mike and Mark are so nice and very friendly. I have many friends and neighbors who also use M&M pest control and have no complaints and nothing bad to say. It was very unprofessional to ask what company I currently use and then to start talking down on them, bad way to try and gain new clients.

I am in town for the summer, staying at my parents house. They live on the river, so we get more…read morespiders in/around the house than I prefer. I decided to hire an exterminator to get rid of them, and found Niel through Yelp. I submitted a request for a quote on a Saturday, he got back to me immediately and I booked him for Monday morning. He showed up on time and was extremely professional. He also sprayed for bees. The whole service took him about a half hour. This was on May 24th....I haven't seen a single spider inside or out on the deck/porch since! Bees are gone as well! Absolutely worth every penny, and plan to use Niel every season!

From the owner: At Runnin'Bugz we make sure our clients are 100% satisfied with the services we provide. Contact us…read moreand find how you can save on an array of services. We are local, reliable and family owned.

This year I've had to put more money in my house than I have in the 7 prior years put together…read morecombined. I had a bat issue in my attic that needed attending to, and based on my neighbor's recommendation, I gave Sweeney's a call. While they were here I inquired about how much it would cost to pest proof the trim of my house, if you live in the city of Cortland, you likely know how many woodchucks and skunks there are digging under things. The quote I got was more than reasonable. So much so that I asked a few times if they were sure. I went with the quote because of this. Having never used Sweeney's before, I though this was a low ball and they'd try to push up the price, but I figured if they were starting that low, then I would still be happy with where we ended up. I was wrong. When they came out to do the work it was clear I had been under quoted, the owner was here, asked me about how the quote went down, and I explained things, and I was expecting some negation to start then, and instead he said "I honor my quotes" he then said he'd not be making money on this project, and he would finish it, but it would be when he or his crew has time without a job lined up, and asked if I was okay with that. Of course I was. They honored their word, and their quote, and that's not something you see every day. While the quality of their work is such that I don't think I'll need to worry about either of these problems again, I will never go with another pest service after this. The quality of work, and the quality of people can not be understated here, and I will recommend them unqualifiedly for as long as I can.

Great people to have in your home. The receptionist (or whoever answers their phones) is really…read morenice - she's patient if you're having slumlord issues and need real information. Hopefully I don't need to bother you again, but hopefully I will see you back sooner than later. (I really need you back!! I'm working on it ...)