Have stayed here a couple times and have had a very nice experience each time. If you need a safe,…read moreclean, reasonably priced hotel in the area I would highly recommend!

Title: $175 for 2 Hours?…read more Diamond member -- 75 nights this year. Asked for a 2 PM checkout because we had a hockey game later in the day and didn't want to be stuck outside with our things. Hotel only offered noon or $175 to stay until 2:30. Nice property otherwise, but that policy is unreasonable. A couple extra hours for a loyal guest shouldn't cost almost two hundred dollars.

Stayed here visiting a sporting event at Hamilton College. Excellent call. You will not be…read moredisappointed. Host took care of everything, unit is complete and fun to stay in overnight. I wouldn't hesitate to stay here again or for a longer stay. Easy to zip right in and zip right out!

Such a charming and wonderful B&B. It's pretty new and the host Dianne is just wonderful. I felt…read moreright at home. You'll have a separate entrance, a small kitchen with snacks awaiting you. The bed is super comfortable and the Dianne took the time to adorn the suite with the spirit of the Adirondacks. Super close to Hamilton College and walking distance to the town center.

There was absolutely no indication that this hotel was under massive renovations. It was made…read moreclear on the website when I made the reservation nor on their website when I checked in. Dust and dirt everywhere including in my room. A non friendly and non welcoming staff that don't appear they even want to be here. When I asked for a discount the word was absolutely not. Refund and I'll go somewhere else - absolutely not!! So this management is both deceptive AND greedy. Don't stay here!!!

It was as five-star as it could be. We checked in last minute at 10 PM at night exhausted our room…read morewas so comfortable and clean. The shower was great. We got up in the morning expecting a regular free breakfast. It was over the top amazing !! Pork Carnitas with sour cream, cheese, salsa, fresh lime juice, waffles, Yogurt hard boiled eggs with pickled onions bread muffins, cereal if you can't find something to eat here I would be amazed. They had fresh fruit Chia seeds overnight oats we will definitely stay there again. It was amazing.

Standard Hampton Inn consistent quality. Shout out to Zaire the front desk host. One of the most…read morepleasant and helpful hotel staff members I've ever encountered in my many years of travel....refreshing after a long day of travel.

The manager Matt W. was the kindest person I could have possibly met. He is the best manager and…read moredefinitely deserves to be the boss of the amazing establishment. He is so open and friendly and answers any questions you might have!! He meets the perfect requirements for the first person you meet when you come to a hotel. I highly recommend this hotel!!!!! Please pick it if you are looking at different options.

It was a great place to lodge in. The place was clean. The bed and pillows were so comfortable. The…read moreroom was set up very well

I stayed at the Hampton Inn in Rome, NY for my daughter's cheer competition, and it was one of the…read moreworst hotel experiences I've ever had. At check-in, we were told guests wouldn't receive key cards -- staff had to escort everyone to their rooms. This meant we also couldn't access outdoor areas or hotel facilities on our own, which was extremely inconvenient. When I mentioned this and asked if guests would be compensated, the front desk manager Courtney laughed with a coworker and said their "rates are low enough." That's a strange comment when you're paying $300 a night in Rome, NY. She claimed my card was declined even though I'd already checked in through the app and had a room number. After I set my phone down to grab my card, she yelled at me for "slamming" it. When I asked her name, she refused to tell me and ignored my daughter when she asked for the WiFi code. Because we're Hilton members, we were told we could choose something from the reward box -- Courtney rolled her eyes and said, "Ugh, you're members, you can pick something." Later, I found out she told another guest my full name and talked about me. Completely unprofessional and a major privacy violation. The GM apologized, but the damage was done. I couldn't wait to leave. Bottom line: if you want to be ridiculed, and have your personal information shared, go see Courtney. Otherwise -- when in Rome, don't do as Courtney does.

Wonderful place to stay if you are in the area! Great breakfast, tea and coffee, comfy bed, clean…read morerooms, friendly owners and incredibly charming. Thanks Bob for a great stay!

We had a lovely stay at the Rosemont Inn last evening. The historic home is beautiful &…read moreimmaculately preserved. The beds were so comfortable and the breakfast was delicious. We loved being able to get coffee & hot tea at anytime of the day. If we ever return to Utica, we'd definitely stay at the Rosemont again. Highly recommend!

If it feels like a motel then it's a motel. This place is a low budget motel. If your looking for…read moresomething quick and cheap there is a holiday inn nextdoor. Not quite sure why anyone would stay here except for price. There were plenty people staying there so there is a market for this place but don't expect much.

Bedbugs! Crawling on both my son and my daughter's beds in their rooms. Couldn't get out of there…read morefast enough.

Went here for a friends birthday dinner that was hosted in the main dining room. This place was…read moresimply amazing and had so much character. The owners of the in were so nice and accommodating. They were great at hosting and give the guest their space. The meal and presentation was so nice. We also got to take a tour of the inn and it was so beautiful. Hopefully in the future we will get to come back and stay here!

We have family in the area and we drive up to visit at least once a year. When we googled hotels…read moreThe RIver Edge Mansion popped up. We had never stayed at a bed and breakfast and weren't sure what to expect. This place exceeded our expectations. The mansion itself is beautiful. Every time we walked around the house we discovered more treasures, everything from the molding to antique pieces. The property has a lovely view of the Erie Canal. Each morning there was coffee waiting or us outside our door on a beautifully arranged tray. Then we went down to breakfast. I hate to repeat myself but the table was also beautifully arranged. We tried several different dishes during our stay, each one delicious. Our host, John and Rebecca, were there for our every need, without being intrusive. After running around all day It was so relaxing to return to our room each night. We asked several relatives to stop by and see the place. Our Aunt was thrilled as she had driven by hundreds of times and never been inside. She was not disappointed. One extra point. They have a friendly dog named Riley who helped us forget how much we missed our own pets. We plan to return here each time we return to Syracuse.

Second time staying here multiple nights. This beautiful (interior) hotel is conveniently located…read moredowntown within easy walking distance from the sports complex (professional and collegiate), the historic Stanley Theater / concert hall, and many great restaurants and bars. The area felt safe even at night. The king room we had was spacious, clean and well appointed. Our only issues with the room was the bed was a bit lumpy and unsupportive and the toilet paper was the thinnest and hardest paper available. Service at the front desk was friendly and efficient. We'll certainly consider staying here again next time we visit Utica.

Room is fine and big. AC worked pretty good compared to most hotels. Very old hotel but kept up…read morenice. Staff was friendly. My low score isn't much about the hotel but its location. I was walking right outside of the hotel FaceTiming my family. I began to be followed and yelled at by a homeless man who started to threaten me thinking I was taking his picture. Initially I didn't care much as I've travelled quite a bit but he began to cross the street coming towards me becoming more threatening. Eventually he left. The area looks fairly abandoned. Tons of homeless near the local bus station. Unfortunate problem for the hotel. The national guard is also staying there working at a local prison due to staffing issues at local prisons. Probably won't stay in that area again.