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    Motel 6

    3.0 (100 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    More black mold on the ceiling in the bathroom
    Robert T.

    THE WORST M6 I'VE EVER STAYED AT. This Motel 6 is very poorly managed, with no security and horrible housekeeping. I've stayed at this location numerous times and I have been disappointed EVERY SINGLE TIME. No matter what room they put you in, the towels have stains and other people's hairs stuck to them , black mold in the bathrooms, floors in the rooms are dirty and sticky, you can't even come out of your room without smelling cancerous cigarette smoke because Management refuses to tell guests to smoke 25ft away from the building in accordance with California state law. All the parking spaces are incredibly tight and close together, so other guests will hit your car with their door and just not say anything. First time I booked a room for 3 days during Thanksgiving. After I paid for the room (which is non-refundable) they told me their water heater was broken, and I ended up not having any warm or hot water for the entirety of my stay, only freezing cold. The second time I stayed in Room 209, the shower drain was clogged up and the heater was broken. They didn't have any available rooms to move me to but said they would have their Maintenance guy look at it. Maintenance never came. Third time I stayed there I specifically requested "No Room Service" for the day. I then left the motel to grab some food, came back walked in my room and saw housekeeping was moving my personal blanket and clothes off the bed. All my stuff was moved around. Their policy says they are not allowed to touch any personal belongings if they are on the bed. I walked in my room and saw housekeeping moving my stuff with the same dirty latex gloves on that she used to clean and touch garbage with. When I told management about it she said that could never happen because "housekeeping knows they aren't supposed to do that", as if I was just making it up The next time they put me in a conjoined room next to the pool. The room has another door inside that leads to the room next door, so they're basically connected. I was laying in my bed and all of a sudden noticed all I could smell was cigarette smoke. I got up and got down on the ground next to the conjoined door and you could smell it was coming from the room next door. I got up and gathered all my stuff and had to walk down to the front office to ask them to move me. The lady in the front office was nice and moved me 2 doors down, but she never did anything about the guy who was hot boxing a non smoking conjoined room with cigarettes. She just let him stay. Last time I stayed there, they put me in the same room I had stayed in a month prior, Room 209...The shower drain was still clogged and the heater still broken. I couldn't comfortably take a shower and the heater would only blow out cool air no matter how high you set it. Then when I was outside in the parking lot, 2 other guests who I don't know and have never met before, walked up to me out of no where, started an argument with me, said they would pray for me, then told me to shut up and then threatened to have their pitbull attack me. I went and told Debbie the Manager and she said those guests had already checked out and that they would be put on the "Do Not Rent" list so they wouldn't be back. The next day around 9 am, I was sitting in my car and the same crazy lady walks up to my car with her pitbull and starts yelling for her husband "Here he is!". I went straight to the front office to ask Management to tell this lady who threatened to have her dog attack me to stop harassing me... Management then told me that she never threatened me and basically defended the lady who threatened to have her dog attack me for no reason. Everytime I've stayed here at this M6 location I felt like it was a waste of money. Usually $100+ per night and it's ALWAYS drama. I will NEVER go back there. Especially because of the rude delusional 4 foot tall Manager Debbie who looks like she chews on chunks of cement everyday.

    Detached smoke detector when we checked in
    Kristin J.

    A cheap place to sleep and shower while visiting friends in the area. Our room was non smoking but when we arrived there was the end of a blunt on our AC unit, the smoke detector was detached from the ceiling and the room smelled like smoke. I went to the front desk to let them know and they were horrified and offered to switch us to another room. We were in a rush to meet up with our friends so we declined. I mainly wanted to tell them so they didn't think we damaged the smoke detector. While we were out they had someone go in and reattach it. Our experience with the different front desk workers during our stay was really pleasant. Our room was super basic; full size bed, full bath (crazy water pressure that gets water everywhere!), a small seating area, tv and AC. All we needed!

    Spotless bathroom
    Alan C.

    First of all, I have nothing bad to say about the property itself. It's in a good location, close to everything in Walnut creek, and only about 10 minutes from Walnut Creek Bart, which will take you just about anywhere in the Bay area. The motel is just off of the 680 Freeway, but there is a large sound wall to keep out the noise. It also has a very good rate, considering that Walnut Creek is one of the higher rent zip codes in the East Bay. Try getting another place in town for less than $100 on a Saturday night... The Room was small, but spotless. The TV was decent size with Dish Network and HBO with a good picture, the bed was a bit firm for my personal taste, but I still got a good night's sleep. I have problems with stairs, and so I asked for a downstairs room. I specifically said that I did not need a handicapped room, but that's what they gave me. I hope I didn't take the room from someone who really needed it. I didn't like the fact that the WI-Fi was a "bait and switch." They offer "free wi-fi", but they don't say that if you want wi-fi fast enough to stream video, you have to pay 5 bucks extra. I didn't pay for it, but still, the free wi-fi kept cutting out. I had to end up using my phone's cellular data signal as a wi-fi hotspot. Like I said, the stay itself was overall good... HOWEVER..... There were two main problems. First, my credit card was stolen from the front desk. I accidentally left it either in the credit card reader, or on the counter. Unfortunately, the clerk didn't catch it, and so the next person who came into the office grabbed my card and went on a shopping spree. They spent $1300 at the Apple Store, and then Chase shut down the card before they could also use the card at Macy's and a local restaurant for almost *another * $1000. Fortunately, I am not on the hook for fraud. Yes, it was on me that I left the card there, but I really wish that the clerk would have caught it... The other problem I had was the rate. On the web page, I was quoted a rate of $85.43 after taxes with a military discount. That was the rate also listed in my confirmation email. When I got to the motel, I was charged $93.43. It's a small amount, but it's the principle of the thing. I called customer relations, and had to listen to the Motel 6 theme music for over 5 minutes, and no one ever came on the line. Have you ever listened to the Motel 6 theme over and over for 5 minutes?? *EAR TORTURE!!!* When I called back and finally got someone, she said all she could do was "send an email to the motel." I called the motel directly and spoke to the manager. He said he would credit my card for the difference, but if he doesn't, I'll just dispute the charge. The credit came through a few days later. I like Motel 6, and the stay was fine, but the rest of the experience *SUCKED!* I will give them one more chance, but that's it!!!

    Red stains who knows what that is

    I don't know where to start because I usually don't do this, but I feel it is necessary to let other people know. On Sat January 13th I stopped off the freeway having a medical issue it was raining really hard outside an I was having trouble seeing. When I got there an entered the office, there was a older lady at the desk with no shoes on who informed she had been there since 6am an please ignore the no shoes. Wasn't even a problem. I checked in and when I entered the room I was so disgusted off the smell alone it made me sick. Human piss. Idk where to even start. The room was so bad it was clear someone had resided in the room prior an was not properly cleaned. There was Human feces on the wall, there was piss dripping from the toilet. There was a brown substance dripping from the tub. The whole entire room was gross. I stayed long enough to find another hotel, and exited the room due to me being so sick I wasn't able to go express my concern at the time. I waited until Tuesday because Monday was a holiday. When I called an asked to speak to manager she came on the phone very rude an irritated I informed her of the room condition and she told me I was lying. I informed her I have pictures with the time and date on them an I wasn't lying. She informed me she could give me half my money back, which is not acceptable for me. When I expressed this I was hung up on. So if you want to chance coming in to contact with others human bodily waste or what ever else was dripping off the toilet. Go ahead. Absolutely disgusting

    USB and other connections on front panel of tv
    Abby S.

    Pictures online looked ok, and at the time i made my reservation I just needed a bed for one night because my boyfriend was being kept overnight at the hospital. We found out after I made the reservation online that his surgery appointment was extremely early so I called and asked to add one day, no problem. Fast forward to the day of my reservation. 3:27 pm (3pm is check-in) I have the following interaction: "hi I'm calling to confirm your reservation for today" me "yes, thank you, we will be there". Her "ok, do you know when?" I'm sitting in the tub thinking why am I having this conversation!? So I just said "hopefully by 5pm" then she got a nasty tone and said "I noticed you said we, I have you down for one person" (originally we didn't know his appointment time and I was just going to stay while they kept him overnight) I said "tonight will be two, my boyfriend and I, tomorrow will be one." She said "ok, tonight 1 adult and one child, I won't charge you extra, tomorrow one" I didn't say anything.. Then I got a fake sugary sweet "have a safe trip". I have never stayed anywhere that two people was a higher fee than one, or that they called me trying to figure out where I was so quickly after check-in time. In case your wondering like I was: there is NOT - a microwave, refrigerator, coffee maker, shampoo or conditioner (they ARE available upon request though) dresser, closet, do not disturb sign for the door, alarm clock, free wifi, or even a night stand on both sides of the bed. There IS: "Deluxe wifi" for a daily fee of $4.99, outlets on both sides of the bed, a full sized (if dirty) tub/shower combo, a coat rack in lieu of a closet, lights over both sides of the bed with independent switches, a heater/AC unit, HD television with HD channels!! (We just paid twice as much for a room without HD), bath soap, shelf with two shelves in lieu of a dresser, a mixture of fun smells - sour towel, cigarettes, dog, and mustiness, firm but ok platform bed, people outside your door smoking and that smoke wafting into your room enough to irritate your lungs. My thoughts? If I didn't have the annoying phone exchange I'd give it 3 stars. It meets my needs of somewhere to sleep while my boyfriend spends the night in the hospital. $197.75 for two nights in queen room. Very few pictures from me Leslie R did a great job with that. I was going to leave it at that. I'm glad I held this for publishing until after my stay. At 12am the guests above us slammed into their room. Until 2am we listened to what sounded like people running, jumping, sliding, and falling on the fake wood floor. Starting to trust the reviews for reality we packed up everything and went to put it in the car. We were greeted by a police cruiser parked behind our car. As we got into the car to leave we noticed two mucus filled spots where someone had spit on the windshield of my car. Not once, but twice. I have one more night here, by myself.. I'm not sure I feel safe. After spending 12 hours at the hospital I went to the front desk to tell them about my experience, ask if there was another room available and see if the same guest was above me tonight. I got a rather passive aggressive tone and a "well if you'd said something this morning maybe, but not now. You should have called us last night". I stated I didn't want to bother anyone and I prefer to avoid confrontation to which I was told in a tone implying I was a child "there is someone here 24/7 PAID to help you." Then we switched to scolding mother mode "what if they were bothering the people next to them too and we didn't know". There was a lot of shaming and passive aggressive communication but no resolution. I'm in the same room, with a different guest above me hoping for the best.

    Complete remodel recently.
    Lesley R.

    Complete remodel that accepts dogs at no extra cost and in a very nice neighborhood next to a Hilton, Marriott and Maserati dealership. Nice front staff, very clean, spacious room with modern bed frame, a desk area, and a choice of chair or corner booth style seat. It has an extra large bathroom, a modern sink, and a built in TV cabinet with basic cable. Lots of well lit parking, pool looks nice and clean, plus has an ice machine, and vending machine I am told. Right off the freeway, Taco Bell across the street, and no it does not have little shampoo bottles nor would I expect that it does like 4 star hotels (the number of stars explains amenities). Me? I just want my husband happy with the neighborhood I am staying in alone with the dog, and, quite honestly? For everyone to leave me alone. I bring my own shampoo, and I bring my own internet so can't comment on the strength of their WiFi. And now to get back to what I said - to get to be alone for once, to not have to talk to anyone - sorry, not even you guys.

    Room facing the pool

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    The rooms are clean and they have the nicest manager named Debbi, she's like the mom of the hotel, just as sweet as could be!

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    Page 1 of 3

    Ask the Community - Motel 6

    Review Highlights - Motel 6

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    Walnut Creek Marriott

    Walnut Creek Marriott

    (501 reviews)

    $$

    I worked in the area for five days and stayed at this Marriott. the location is pretty perfect…read more Service is fantastic. The birria quesadilla in the restaurant is so good, I had it two times. The reason for 4/5 stars is because of the smoke detector that went off around midnight, and only in my room. An engineer came right up to pull it off the ceiling and make the noise stop. The front desk brought me two glasses of wine and that was appreciated. Again, service is great! I will stay here again when I'm in the area and hope to see you there!

    My first stay at this hotel, there were a few hiccups. The app was showing a different room than my…read morereservation, the parking charge was on my incidental card instead on the card on file which was clearly communicated during checkin but still ended up in error, and housekeeping was not consistent on the things they took out of the room and never replaced. All of those things were a headache and during the first time I stayed for a week, I had to ask housekeeping for stuff back to be replaced and my card at checkout was sorted. I had hopes for this location that I decided to come back as the service at the hotel, they tried to make it right. However, my second stay for another week took a downturn for the worst. Don't get me wrong, the hotel is busy as I've seen on both my stays, several business companies had their events at this location. While that's a good thing, it certainly leaves room for error on other things. I came back and during my second stay, the front desk was terrible. This is not an exaggeration. Ever had someone look up and down at you with a side eye? The moment I walked up to the desk and said hi, I'm here to checkin, the only response I got in a tone you'd never expect was "identification card" and proceeded to look up and down at me again. For context, I was fully clothed. Poloshirt with jacket, non fitted full pants with shoes and 2 bags. The entire interaction was just horrible. If it wasn't for work, I would've just cancelled my reservation right there and then. The interaction was that bad. Housekeeping is daily unless you have your dnd sign. Microwave is at a common room for the entire floor. I had the same experience the second time around. I reuse my towels and except for the towel you use for the floor outside the shower, everything else is hanged. When I had housekeeping, my towels are taken away without replacement. It was the same for the face towels too. The safe in the room was not working. I voiced out my concern to another front desk agent regarding my checkin process and got connected with Lisa, whom she introduced herself as director of operations. When I told her about my checkin, she was apologetic in some sense and explained that it was not in their policy for someone to act that way and even told me I will be given pts as compensation. At checkout, I asked the front desk agent to check the card charge and at least they got that right. If after checking/asking about this 3 times during my stay and an error still occurred, then I have no words for it anymore. When I asked about the compensated points, he said since it was that much was going to be given it would take 5 business days after the my checkout date. I waited more than 2 weeks and the only pts in my account was just my regular hotel stay pts. I will not be coming back to a location that has a rude front desk agent and conversations that don't push through. Save your money and go somewhere else. I drove around the area and there are multiple options that one can go.

    Embassy Suites by Hilton Walnut Creek - Guest room

    Embassy Suites by Hilton Walnut Creek

    (626 reviews)

    $$

    Stayed one night at the embassy suites in walnut avenue for a spontaneous staycation with my…read moreboyfriend. We checked in at 11pm and the receptionist lady was welcoming and friendly. We did notice that it was quite busy at this hotel with what i'm assuming was for a kids sports tournament! The room when we first entered had a weird smell but it went away after we settled in, it had a living room and a king bed. Unfortunately we didn't get to take advantage of the amenities, like the indoor pool but for breakfast we had omelettes, pancakes, potato's, super yummy. This stay was nice and honestly so needed, no complaints here would return

    Several calls put into staff to deal with a noisy neighbor playing extremely loud bass heavy music…read morepast quiet hours and nothing was done. If any security ever showed up, the music was cranked back up after they were gone, loud enough to shake the walls. The party in that room went on till at least 2am with a single half hearted attempt by security to stop it. I only ever heard security knock once, tell them to keep it down, then have the music crank back up less than a minute later. Whomever the night manager was is utterly lousy at their job. Edit to add: The pullout couch in my room was flat and lumpy and wildly unconfortable, sleeping on the couch cushions wasn't much better. Bed was occupied by sister and niece while I took the pullout bed. If I could give this place zero or negative stars I would. Absolutely horrendous service.

    Lafayette Park - DJING at this magical majestic place for a wedding.  Professional staff.  Solid service..  Amazing food.  Thump Sound D.J. Services.  .

    Lafayette Park

    (558 reviews)

    $$$

    We loved it. Easy check in. Staff at front desk was fabulous, professional, well-dressed, and…read morewell-groomed, also friendly during check-in and check-out. Room was spacious and very clean, bathroom too. Linens were amazingly comfortable. It's a beautiful property. I loved it, everything was super clean and spotless, and I'm a huge critic for cleanliness! Even the restaurant was delicious! Came with children and it was a perfect stay. I can't wait to return!!

    I was treated unfairly makes me wonder was it my skin color…read more I am requesting assistance regarding my stay at Lafayette Park Hotel & Spa from June 26-29, 2026. I reserved and prepaid $977.28 through the AAA Travel website for a Premium Two King Beds room. My confirmation clearly states that I purchased a Premium Two King Beds room. Before traveling, I also called the hotel directly to verify my reservation, and I was assured everything was confirmed. Upon arrival, I was informed that my room type was no longer available. Instead of the two king beds I had reserved and paid for, I was given a room with only one king bed and a rollaway bed. I was traveling with my elderly mother and my adult daughter. Because the rollaway bed was not suitable for my daughter, my mother had to sleep on the rollaway bed for our three-night stay. This was not the room I purchased, and it significantly affected our comfort during our trip. I immediately asked whether another room was available or whether the hotel could provide a discount or other accommodation. I was told the hotel was sold out and that nothing could be done. The staff was not empathetic and repeatedly stated that because I had booked through a third party, there was nothing they could do. After returning home, I contacted the hotel again. During that conversation, I was told that I had been "bumped" because I booked through a third party and that had I booked directly through the hotel, they would have honored my reservation. I find this unacceptable. My reservation was confirmed, paid in full, and verified directly with the hotel before my arrival. Guests should not receive inferior accommodations simply because they booked through an authorized travel partner such as AAA. I respectfully request: * A partial refund for failing to provide the room category I paid for. * A written explanation as to why my confirmed reservation was not honored. * An explanation of the hotel's policy regarding confirmed reservations made through AAA and other authorized travel agencies. I have already opened a case with AAA Travel and hope this matter can be resolved promptly and fairly.

    Holiday Inn Express Walnut Creek - The lobby was beautiful!!

    Holiday Inn Express Walnut Creek

    (225 reviews)

    $$

    2.5 Stars It pains…read moreme to leave this review because we usually love IHG properties and have had many great experiences. The customer service here is excellent -- the front desk staff are friendly, welcoming, and truly try to help. Based on service alone, this would be a 5-star experience. Special recognition goes to Tom, who consistently delivers outstanding, five-star hospitality. He is a major asset to this hotel. Unfortunately, the physical condition of the property significantly brings down the overall experience. The rooms are very outdated, with worn furnishings and visible maintenance issues. On my most recent stay in room 153, the bed was very uncomfortable, the furnishings looked worn, and the bathroom had major problems. The shower/tub did not drain properly, water backed up quickly, and there were rusted fixtures, blotchy paint, and very poor ventilation. The heavily fragranced Dove products were also overpowering. Wi-Fi was extremely poor, especially in room 153, making it difficult to get any work done without using my phone's hotspot. This is a serious issue for business travelers. Breakfast is a bright spot -- the staff in the breakfast area are professional and kind, the food is fresh, and there is a good variety. However, the TV playing strongly political news in the morning is not appropriate for a shared dining space and detracts from an otherwise pleasant experience. Key card issues were another frustration. On both stays, I had repeated problems with cards not working, requiring multiple trips to the front desk. With renovations, better maintenance, and some operational improvements, this hotel could better reflect IHG standards and match the excellent service provided by staff like Tom. Unfortunately, due to the current condition, I likely will not be staying at this location again.

    Wow, looks like last time I was here was 8 years ago! I'm on locations in Oakland for my job, but I…read moredidn't wanna stay in Oakland for like obvious reasons! So, out here in Walnut Creek suburbs it's all safe at night. This place has underground parking so the car won't get hot in the sun, but this time of year not so much of concern. The hotel is easy enough to find, but to get to most of the parking you have to circle the hotel and go down a weird alleyway. Check in was fine and I got my rewards points posted just fine. The room was pretty standard and clean, it gets the job done with working WiFi so I can get work done and a shower with decent water pressure and endless hot water. The breakfast is good and pretty much the same at all the IHG Holiday Inn Express locations. Good hot foods, like omelet thingies, potatoes and all kinds of stuff to toast. I do gotta love those cinnamon rolls all the Holiday Inns have!

    Hyatt House Pleasant Hill - Meeting Room

    Hyatt House Pleasant Hill

    (225 reviews)

    $$

    We were in the area for an event and decided to grab a room for the night. My guy went all out and…read morebooked us the two-bedroom suite, which ended up being such a great call. The room was huge! It had a cute little kitchen setup with a dining table, a comfy corner couch in the living area, and two separate bedrooms, which made it feel more like an apartment than a hotel. One room had a queen bed, a good-sized closet with wired shelving, and a super spacious bathroom with the sink area outside the bathroom, always a win when you're trying to get ready without fighting over space. The second bedroom had a king bed, its own walk-in shower, and the same setup with the sink outside the bathroom and open to the room, which made it super easy to multitask (aka watch TV while doing my makeup). The space overall was clean, functional, and comfortable. But my biggest complaint? That awful showerhead. It was grimy, leaking, and had the weakest water pressure. Definitely a letdown in an otherwise great room.... especially when a good shower is one of my top hotel priorities. The bathroom had the potential to be a vibe, but the shower situation totally killed it.

    We had an extended stay here for work. The big feature is that they allow pets -- both dogs and…read morecats to stay, which was a big plus for us! The staff were always very friendly and accommodating. There were a couple of times we had a lot of clarifying questions and they never made us feel like we were annoying them. Even when we checked out, I double checked the pet fee after having paid and left already. They had accidentally overcharged me, as I had stayed for less time than the price I had paid. I called them up to inquire about it, and they were able to resolve the issue and refunded me the difference. Overall, the hotel was pretty clean for accommodating pets. I think this hotel seems to have a lot of smells from food that people bring it or of cleaning products. Even in our room, it seemed the room held on to smells for a long time, and despite having the air circulating or the window open, it was hard to get rid of the scents. It also seems other reviewers have mentioned some bedbug or other creepy crawly concerns, but we did not see any for the whole month we were there. We had a studio sort of room, so it was a large space that included the bed, a small living room with the couch, dining table, and kitchenette. The kitchenette includes a microwave that also can be an oven, an electric stove, and a nice sized refrigerator. They include the basic utensils for eating and cooking, bowls, plates, cups, mugs, pans, pots, colander. There is a coffee maker, as well. They provide you with dishwashing soap but it is not of great quality as it doesn't bubble. There is no sponge they provide to wash your dishes. They do have some dishwasher detergent for the dishwasher they also have in the unit. It seems they do not do room service unless you specifically request/schedule for it. It's probably because they have pets and they need you to have your pet out of the room when they service it. Parking is free, and they provide you with a parking pass to leave on your dashboard. They have a 24/7 gym with a few key equipment, including 2 ellipticals, 1 stationary bike, 1 non-functioning Peloton bike, 3 treadmills, bench for weights, back extension. They have wipes to clean the equipment, a water jug, and towels for your convenience. There is complimentary breakfast. It starts at 6:30 am on the weekdays, 7 am on the weekends. They have someone making custom ready-to-order omelets. They have the standard coffee and tea (coffee runs out pretty quickly in the morning since this is a busy hotel for working guets), scrambled eggs (one plain, one with veggies), sausage or bacon, potatoes, fruit, cereal, oatmeal, breads. There is a bar with a happy hour as well, but they do not have a sit-down restaurant here. Fortunately, there are many restaurants close by in Downtown Pleasant Hill. Other amenities include meeting rooms, a pool, basketball court. Overall, it was a pretty solid experience at Hyatt House!

    Motel 6 - hotels - Updated July 2026

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