Cockroaches, black mold , disgusting rooms!! If I could zero stars that would be it. We came from Chico ca to take our son to the giants game. We thought it was a great deal for the two nights , Definitely in walnut creek you would not expect this type of place to be in business in this nice city. We stayed at this location a few years ago when it was motel 6 and it was decent, it has completely gone downhill, the cleanliness of it was beyond the point of dirty, maids are not sweeping, mopping cleaning counters and definitely not sanitizing the bathroom. For the price being $125 a night is not even close to being worth a cheap stay! We were so upset with the room we were given, that they let us move to another room on the opposite side of the hotel and if anything it was worse. Upon entry of the new room there were dead cockroaches on the exterior of the room and inside live ones. I hope you read this before you even think to book a stay here. After seeing the condition of the second room offered, I demanded my refund back and that nite we left aimlessly driving around the East bay at 11pm looking for a sanitary place to lay my child's head down. It was a traumatizing encounter! HIGHLY DO NOT RECOMMEND this place. I reached out to Contra Costa county health department to report what we encountered and they said this was not their only complaint on this hotel , it was actually there 2nd complaint that week!! I hope they get this place shut down and fix these issues. Walnut Creek is a great beautiful city it is does not need a place like this in business in their city limits!!!!! read more

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ZERO STARS. I've gone to this motel in the past and had no problems. It was acquired by Wyndham. I thought this was a good sign, NOPE . I asked for a room with a microwave and fridge. They put me in a handicapped room which was O.K. I noticed mildew in the shower section. The beds need to be changed. it's like you are sleeping on bed springs. No big deal, the price was right. But then red flags waved! THIS PLACE HAS ROACHES. THIS PLACE HAS ROACHES. THIS PLACE HAS ROACHES. I could deal with a lot but not ROACHES. I saw three of them in the washroom. Then saw another in the bedroom area. I had to shake out all of my bags before I left. I don't want to bring these suckers home. Did you hear me? THIS PLACE HAS ROACHES. THIS PLACE HAS ROACHES. THIS PLACE HAS ROACHES. Won't go back. Not with ROACHES. read more

THE WORST M6 I'VE EVER STAYED AT. This Motel 6 is very poorly managed, with no security and horrible housekeeping. I've stayed at this location numerous times and I have been disappointed EVERY SINGLE TIME. No matter what room they put you in, the towels have stains and other people's hairs stuck to them , black mold in the bathrooms, floors in the rooms are dirty and sticky, you can't even come out of your room without smelling cancerous cigarette smoke because Management refuses to tell guests to smoke 25ft away from the building in accordance with California state law. All the parking spaces are incredibly tight and close together, so other guests will hit your car with their door and just not say anything. First time I booked a room for 3 days during Thanksgiving. After I paid for the room (which is non-refundable) they told me their water heater was broken, and I ended up not having any warm or hot water for the entirety of my stay, only freezing cold. The second time I stayed in Room 209, the shower drain was clogged up and the heater was broken. They didn't have any available rooms to move me to but said they would have their Maintenance guy look at it. Maintenance never came. Third time I stayed there I specifically requested "No Room Service" for the day. I then left the motel to grab some food, came back walked in my room and saw housekeeping was moving my personal blanket and clothes off the bed. All my stuff was moved around. Their policy says they are not allowed to touch any personal belongings if they are on the bed. I walked in my room and saw housekeeping moving my stuff with the same dirty latex gloves on that she used to clean and touch garbage with. When I told management about it she said that could never happen because "housekeeping knows they aren't supposed to do that", as if I was just making it up The next time they put me in a conjoined room next to the pool. The room has another door inside that leads to the room next door, so they're basically connected. I was laying in my bed and all of a sudden noticed all I could smell was cigarette smoke. I got up and got down on the ground next to the conjoined door and you could smell it was coming from the room next door. I got up and gathered all my stuff and had to walk down to the front office to ask them to move me. The lady in the front office was nice and moved me 2 doors down, but she never did anything about the guy who was hot boxing a non smoking conjoined room with cigarettes. She just let him stay. Last time I stayed there, they put me in the same room I had stayed in a month prior, Room 209...The shower drain was still clogged and the heater still broken. I couldn't comfortably take a shower and the heater would only blow out cool air no matter how high you set it. Then when I was outside in the parking lot, 2 other guests who I don't know and have never met before, walked up to me out of no where, started an argument with me, said they would pray for me, then told me to shut up and then threatened to have their pitbull attack me. I went and told Debbie the Manager and she said those guests had already checked out and that they would be put on the "Do Not Rent" list so they wouldn't be back. The next day around 9 am, I was sitting in my car and the same crazy lady walks up to my car with her pitbull and starts yelling for her husband "Here he is!". I went straight to the front office to ask Management to tell this lady who threatened to have her dog attack me to stop harassing me... Management then told me that she never threatened me and basically defended the lady who threatened to have her dog attack me for no reason. Everytime I've stayed here at this M6 location I felt like it was a waste of money. Usually $100+ per night and it's ALWAYS drama. I will NEVER go back there. Especially because of the rude delusional 4 foot tall Manager Debbie who looks like she chews on chunks of cement everyday. read more

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A cheap place to sleep and shower while visiting friends in the area. Our room was non smoking but when we arrived there was the end of a blunt on our AC unit, the smoke detector was detached from the ceiling and the room smelled like smoke. I went to the front desk to let them know and they were horrified and offered to switch us to another room. We were in a rush to meet up with our friends so we declined. I mainly wanted to tell them so they didn't think we damaged the smoke detector. While we were out they had someone go in and reattach it. Our experience with the different front desk workers during our stay was really pleasant. Our room was super basic; full size bed, full bath (crazy water pressure that gets water everywhere!), a small seating area, tv and AC. All we needed! read more

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First of all, I have nothing bad to say about the property itself. It's in a good location, close to everything in Walnut creek, and only about 10 minutes from Walnut Creek Bart, which will take you just about anywhere in the Bay area. The motel is just off of the 680 Freeway, but there is a large sound wall to keep out the noise. It also has a very good rate, considering that Walnut Creek is one of the higher rent zip codes in the East Bay. Try getting another place in town for less than $100 on a Saturday night... The Room was small, but spotless. The TV was decent size with Dish Network and HBO with a good picture, the bed was a bit firm for my personal taste, but I still got a good night's sleep. I have problems with stairs, and so I asked for a downstairs room. I specifically said that I did not need a handicapped room, but that's what they gave me. I hope I didn't take the room from someone who really needed it. I didn't like the fact that the WI-Fi was a "bait and switch." They offer "free wi-fi", but they don't say that if you want wi-fi fast enough to stream video, you have to pay 5 bucks extra. I didn't pay for it, but still, the free wi-fi kept cutting out. I had to end up using my phone's cellular data signal as a wi-fi hotspot. Like I said, the stay itself was overall good... HOWEVER..... There were two main problems. First, my credit card was stolen from the front desk. I accidentally left it either in the credit card reader, or on the counter. Unfortunately, the clerk didn't catch it, and so the next person who came into the office grabbed my card and went on a shopping spree. They spent $1300 at the Apple Store, and then Chase shut down the card before they could also use the card at Macy's and a local restaurant for almost *another * $1000. Fortunately, I am not on the hook for fraud. Yes, it was on me that I left the card there, but I really wish that the clerk would have caught it... The other problem I had was the rate. On the web page, I was quoted a rate of $85.43 after taxes with a military discount. That was the rate also listed in my confirmation email. When I got to the motel, I was charged $93.43. It's a small amount, but it's the principle of the thing. I called customer relations, and had to listen to the Motel 6 theme music for over 5 minutes, and no one ever came on the line. Have you ever listened to the Motel 6 theme over and over for 5 minutes?? *EAR TORTURE!!!* When I called back and finally got someone, she said all she could do was "send an email to the motel." I called the motel directly and spoke to the manager. He said he would credit my card for the difference, but if he doesn't, I'll just dispute the charge. The credit came through a few days later. I like Motel 6, and the stay was fine, but the rest of the experience *SUCKED!* I will give them one more chance, but that's it!!! read more

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Motel 6, Walnut Creek I booked a room back in August. The day prior to our visit, I called to confirm and was told we don't have a room booked. After staying on the phone with the call center, I was informed we had to be there by 6:00 PM or we'll lose our room. We managed to get there around 4:00 PM. The person who attended to me was gracious. Teresa said the room we have is on the back, and that it could get noisy and may be unsafe. She said she has one room in the front available but it costs more. After negotiating with her, she gave me the room at no extra charge. The room faces the street, so the traffic noise could be heard all night, plus the walls were thin and we could hear the residents in the other rooms and their television sets going through the night. The lights in the room were dim but the street light was streaming through the drapes. The bathroom vent comes on whenever we turn the light on - making a loud whooshing sound. The air-conditioner was loud as well. Even though the sheets looked clean, I couldn't sleep much because the scent they used to cover the cigarette smoke stench was so harsh, it gave me a headache. I think I may have dozed off-and-on for 3 hours total. Service: 5 stars to Teresa for her friendly and professional attitude. Cleanliness: 3 stars for the clean sheets, plus we appreciate that the top cover was not used on the beds. Noise: 1 star for the road noise, thin walls, walking traffic, bathroom light/vent, air-conditioner noise and dim light Comfort: 1 star for drapes that were too small so lights were streaming through the windows. read more

Stayed here few times for a long period of time. Hotels and motels are few far and between in this area. Very expensive as well. Motel 6 surprised me. The price is a bit expensive but fair for the area. The ladies at the counter are all very accommodating and friendly. The room is fair. Pretty clean. Taking everything into consideration, the motel deserves five stars. read more

This is a place to sleep just a few night only because there are few if any amenities. The motel is simple, clean, and met my needs. That said, it would have been helpful to have a electric water pot or coffee maker. Its the first time in years I have not been able to make a cup of coffee when I woke early with jet lag. If I had been desperate for coffee I would have to leave the hotel by car to travel to get some morning wake-up. And, that was too much trouble. The manager accommodated my personal travel need and I left my car to Uber to airport and returned by Uber to stay. There had been a family emergency to return to Walnut Creek, CA, so Deborah the manager's help was very much appreciated. Thanks to her for being agreeable. July 22, 2023 read more

Booked room ahead of time from the reviews and picture that was posted. Get to location viewed the room dirty carpet dim lights smelled horrible activity outside. Clearly not the upgrade unit that was advertised. Would not recommend. read more

I stayed here a year ago visiting family for Thanksgiving, and I don't know what caused it to go so far downhill in a year- but we arrived for our reservation and within 15 minutes booked another hotel and left. That's how bad this was. Absolutely can not and would not recommend. There were cockroaches in the check-in room and large bugs in our room. The floors were not clean and we weren't given enough towels, the bathroom was disgusting and the toilet sprayed up water. Our non smoking room smelled as bad as a smoking room. Many cars in the parking lot were run down and missing parts, there were multiple people loitering, and the attendant on duty was quite out of sorts. Did not feel safe staying here whatsoever. read more

Room was clean. Staff were nice. Mattress was thin, was mounted on a wood platform, and seemed worn out; foam had collapsed and springs could be felt. I often had to wake and turn on my other side to relieve mattress pressure points. The walls let sound stream in from next door room; one night the person in neighboring room was on phone from 2am to 8:30am and I could make out many of their words. I lost several hours of sleep because of this. I suggest they consider adding an extra layer of drywall between rooms, e.g. "QuietRock." I asked to not have housekeeping service, then was awakened by a call at 8:30 am asking me if I want housekeeping. There are no "Do not Disturb" placards to hang outside the door. Heater was fairly noisy and cycled on and off very frequently. The complimentary coffee over two mornings tasted burnt. read more

I don't know where to start because I usually don't do this, but I feel it is necessary to let other people know. On Sat January 13th I stopped off the freeway having a medical issue it was raining really hard outside an I was having trouble seeing. When I got there an entered the office, there was a older lady at the desk with no shoes on who informed she had been there since 6am an please ignore the no shoes. Wasn't even a problem. I checked in and when I entered the room I was so disgusted off the smell alone it made me sick. Human piss. Idk where to even start. The room was so bad it was clear someone had resided in the room prior an was not properly cleaned. There was Human feces on the wall, there was piss dripping from the toilet. There was a brown substance dripping from the tub. The whole entire room was gross. I stayed long enough to find another hotel, and exited the room due to me being so sick I wasn't able to go express my concern at the time. I waited until Tuesday because Monday was a holiday. When I called an asked to speak to manager she came on the phone very rude an irritated I informed her of the room condition and she told me I was lying. I informed her I have pictures with the time and date on them an I wasn't lying. She informed me she could give me half my money back, which is not acceptable for me. When I expressed this I was hung up on. So if you want to chance coming in to contact with others human bodily waste or what ever else was dripping off the toilet. Go ahead. Absolutely disgusting read more

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The rooms are clean and they have the nicest manager named Debbi, she's like the mom of the hotel, just as sweet as could be!

Me and my crew stayed here after spending four days at an amazing inn down the road. This place was the same rate and didn't compare at all to the place we were staying. The room was very outdated. The only toiletry provided was a couple small bars of soap. Thankfully I brought shampoo. No hand towel. Bed was fair. No refrigerator, microwave, or coffee maker. But coffee was provided in the lobby. Woke up twice in the middle of the night due to a bang on my door and noises coming from the room on the backside of my room. The place was clean. I'd stay here again if there was nothing else available in the area. read more

I paid $120 to plunge their toilet. I arrive at 2am and went to bed. Woke up and called the front desk, who had no idea where the plunger was and then just handed it to me. So here is their new motto.... "Come to Motel 6 where you can deal with other peoples sh*t before you can actually deal with your own." read more

Pictures online looked ok, and at the time i made my reservation I just needed a bed for one night because my boyfriend was being kept overnight at the hospital. We found out after I made the reservation online that his surgery appointment was extremely early so I called and asked to add one day, no problem. Fast forward to the day of my reservation. 3:27 pm (3pm is check-in) I have the following interaction: "hi I'm calling to confirm your reservation for today" me "yes, thank you, we will be there". Her "ok, do you know when?" I'm sitting in the tub thinking why am I having this conversation!? So I just said "hopefully by 5pm" then she got a nasty tone and said "I noticed you said we, I have you down for one person" (originally we didn't know his appointment time and I was just going to stay while they kept him overnight) I said "tonight will be two, my boyfriend and I, tomorrow will be one." She said "ok, tonight 1 adult and one child, I won't charge you extra, tomorrow one" I didn't say anything.. Then I got a fake sugary sweet "have a safe trip". I have never stayed anywhere that two people was a higher fee than one, or that they called me trying to figure out where I was so quickly after check-in time. In case your wondering like I was: there is NOT - a microwave, refrigerator, coffee maker, shampoo or conditioner (they ARE available upon request though) dresser, closet, do not disturb sign for the door, alarm clock, free wifi, or even a night stand on both sides of the bed. There IS: "Deluxe wifi" for a daily fee of $4.99, outlets on both sides of the bed, a full sized (if dirty) tub/shower combo, a coat rack in lieu of a closet, lights over both sides of the bed with independent switches, a heater/AC unit, HD television with HD channels!! (We just paid twice as much for a room without HD), bath soap, shelf with two shelves in lieu of a dresser, a mixture of fun smells - sour towel, cigarettes, dog, and mustiness, firm but ok platform bed, people outside your door smoking and that smoke wafting into your room enough to irritate your lungs. My thoughts? If I didn't have the annoying phone exchange I'd give it 3 stars. It meets my needs of somewhere to sleep while my boyfriend spends the night in the hospital. $197.75 for two nights in queen room. Very few pictures from me Leslie R did a great job with that. I was going to leave it at that. I'm glad I held this for publishing until after my stay. At 12am the guests above us slammed into their room. Until 2am we listened to what sounded like people running, jumping, sliding, and falling on the fake wood floor. Starting to trust the reviews for reality we packed up everything and went to put it in the car. We were greeted by a police cruiser parked behind our car. As we got into the car to leave we noticed two mucus filled spots where someone had spit on the windshield of my car. Not once, but twice. I have one more night here, by myself.. I'm not sure I feel safe. After spending 12 hours at the hospital I went to the front desk to tell them about my experience, ask if there was another room available and see if the same guest was above me tonight. I got a rather passive aggressive tone and a "well if you'd said something this morning maybe, but not now. You should have called us last night". I stated I didn't want to bother anyone and I prefer to avoid confrontation to which I was told in a tone implying I was a child "there is someone here 24/7 PAID to help you." Then we switched to scolding mother mode "what if they were bothering the people next to them too and we didn't know". There was a lot of shaming and passive aggressive communication but no resolution. I'm in the same room, with a different guest above me hoping for the best. read more

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I stayed here when my friend came down to visit me and we decided to to the bar crawl and crash. Since it's pretty close to where all the bars on main street are it worked out well. Everything was pretty clean and it was about 60 bucks. All in all it was a nice place to sleep for a night after drinking and such. read more

Technically it's cheap, but any money saved is offset by personal discomfort. Having been banished from our home due to Asbestos removal, we decided to stay here because of the close location. Sort-of Pros: * newly remodeled... So instead of looking like a dingy motel, the place looks like a low-rent IKEA showroom. (Btw, the floors are definitely not wood. Vinyl laminate) * I checked in my cat for no additional fee * Staff is pretty friendly Cons: * freeway/road noise is loud. At night it sounds as if I'm sleeping in a tent pitched by the freeway. I'm normally a heavy sleeper. Here, I was a jittery neurotic sleeper. * super small rooms * you pay for wifi, which is practically an anachronism in this day and age, even for motels. read more

Complete remodel that accepts dogs at no extra cost and in a very nice neighborhood next to a Hilton, Marriott and Maserati dealership. Nice front staff, very clean, spacious room with modern bed frame, a desk area, and a choice of chair or corner booth style seat. It has an extra large bathroom, a modern sink, and a built in TV cabinet with basic cable. Lots of well lit parking, pool looks nice and clean, plus has an ice machine, and vending machine I am told. Right off the freeway, Taco Bell across the street, and no it does not have little shampoo bottles nor would I expect that it does like 4 star hotels (the number of stars explains amenities). Me? I just want my husband happy with the neighborhood I am staying in alone with the dog, and, quite honestly? For everyone to leave me alone. I bring my own shampoo, and I bring my own internet so can't comment on the strength of their WiFi. And now to get back to what I said - to get to be alone for once, to not have to talk to anyone - sorry, not even you guys. read more

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The staff was fast and courteous. My room was clean, all the appliances worked and the towels were acceptable. The best part is that pets stay for free, which made this a steal. The Hyatt down the street charges $75 extra to bring a pet in. I paid $153 for two nights and got a good nights rest both nights. The room still smelled like nasty body odor like every other Motel 6...oh well.... read more

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Out of all the motel 6's I've ever stayed at, this has to be the best one by far and it's mainly due to their wonderful staff. Theresa and Nante are always soooo helpful, responsive, and overall they really care about the comfort of their guests and it shows. Theresa is so great with customer service she makes it so easy to book a stay and makes me feel so welcomed that I WANT to come back just to see her! Nante has such a great way of communicating with guests and a great personality. If you stay at this motel 6 definitely ask for one of them! It makes such a big difference when someone wants to help their customers I can't thank them enough. The manager is great also although I forget her name - GREAT staff!! They know what they're doing there. Thank you Motel 6 of WC! read more

Ughhhh they make it soooo difficult to check in... It's not even worth it. Be prepared to get your car towed bc they make all your guests check in with their plate number. read more

I have stayed here a lot the past 3 years, usual my experience is normal. Sometimes people at the front desk have a little bit of an attitude. I dropped my phone behind the bed and when I moved it this is what I found. I just thought it was disgusting, they didn't want to lower the price or anything considering is COVID. read more

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Of course motel 6 are very Basic as far as the amenities. But I have to tell you that the customer service here is awesome! They bend over backwards to assist you if you need anything. And not only that they are pet friendly. This was a great stay!! read more

I've got to say that I've stayed in everything from roadside motels, to Motel six, to the St. Regis In New York, Houston and Rome. In terms of staff hospitality and willingness to accommodate, Debbie and her entire front desk staff as well as the housekeeping staff could not have been more accommodating, friendly and delightful. They rate right up there with those St Regis Hotels I mentioned. The nighttime desk clerk even went out of her way to summon another guest who had left the hotel at midnight and had a barking dog. It seems like if there was any issue that was important to me, it was important to them. The hotel is right off the highway so I would suggest a good white noise app on your phone. It's completely within walking distance of BART as well as downtown walnut creek. My only complaint about the room would be a slow drain in the tub. Otherwise this Motel 6 has been nicely upgraded and doesn't remind me of the Motel 6 of 20 years ago. I would gladly return. read more

Hi my name is Steve I stayed an the motel 6 in walnut creek CA an they gave me the best customer service ever an mad me feel like I was right at home so if your ever in walnut creek I would suggest u stay there for a wonderful experience!!!?? read more

Location and service was good, however the floor was dirty, and I couldn't sleep due to the noise from the highway and what I'm assuming was the exhaust fan for the building, never rents room on the poolside of the building read more

I've stayed at this motel more than 90 days total so this review is based on my combined, extensive experieñce. First, ƙconsidering how expensive it is, the rooms a extremely small, and most do not have microwaves or mini-fridge. I felt like I had no privacy and that the staff was constantly trying to dictate what I could keep in my room even telling me I couldn't keep storage bins full of copper wire in my room and even told me to remove them. The problem with that is there is no surveilence system at all on the premises and i had my truck and trailer gone through almost nightly and had over $1200 in personal property stolen in lesd than 2 weeks. My trailer wheels and tires were stolen right off my trailer. My ice chests were constantly missing items and drinks, i had $250 worth of stripped copper wire ready to turn in that I loaded on my truck. Within 45 minutes of me putting it on my truck it was stolen. I had 7 fall harneses stolen at $175 each. The staff snuck into my room while I was down at the front desk, not knowing my gf was in the room. She overheard them saying "hurry he's not in the room right now". Then maintenance man and the frontvdesk clerk were the ones who let themselves in. There were zero courtesies extended to the guests including no late checkout, ñn payments after 11am or we we were told we could pack our bags and leave. I paid every day in full and after severalĵweeks you would think I would be allowed to slide until noon so I could sleep in and run to the bank a little late, but instead I was constantly stressed about being payed by 11am. And some mornings I had to scramble to put together the $127 rent. The other thing is the room rent fluctuated daily. Every motel I've ever stayed at for extended stays has locked me in on a fair Rate below the highest amount. Not this place. I constantly was worried and stressed. Not an enjoyable experience at all. This place sucks. More crime than any motel I've ever stayed at. read more

Everything is clean and functional, but cheap is the real point. The independent motel down the street was much better and more conveniently located, and cost less to boot. Unfortunately, they've knocked it down now to make way for condos. So if you want to stay in Walnut Creek for under $100 per night, this is the only choice I know of. It's located in the middle of a bunch of car dealerships by the freeway, typical Motel 6 territory. Free amenities are ice, little bars of soap, and plastic glasses so thin that they practically collapse in your fingers when you try to pick them up. That's about it. Anything else, you pay. There's shampoo in the vending machine, and you can buy little 24-hour tickets to get on the internet. There's a no smoking policy, but it seems to be winked it. There's an ash tray in the room, and the quilt on my bed has burn holes in it. Motel 6: where you stay when you can't afford anything better. Hey, Motel 6 people, look at me! I'm putting my $2.99 internet ticket to good use, aren't I? read more

Worst Motel 6 room i ever been, the non smoking room i requested smells like cat shit, blanket has cigarettes burns, and there is an ash tray in the table, when i complain with the receptionist and ask for another room she told me that no more room available and just gave me a bottle of home made air freshener. The worst part is that i found out in the morning that i got 3 bed bug bites. read more

Less than average. For 113 a night in a 2 bed room, there wasn't a mini fridge OR a microwave, (which was a first for Motel 6). No shampoos in the room either. The only pluses are how close it is to the freeway and the staff. Most likely would not stay again. read more

We visit Walnut Creek several times a year, and recently started staying over to spend more time with family. Our first local stay, at the Marriott on Main Street, left us feeling cold and dissatisfied. The service was indifferent, the rooms were dark, and the bathrooms had NO EXHAUST FAN! Room service was slow, and couldn't even get a request for a beer bottle opener right. After I explained what was needed, they disappeared, never to return. 15 minutes later, I went to the front desk, where they had to go to a side room and search for that simple item. The room was noisy, as in "random creak and thump" noisy, with sound from other guests passing by coming through the door like tissue paper. Those deficiencies and others, coupled with a $250+ price tag, had me searching for a better solution for our next visit. Our next visit was on short notice, for a funeral, and I decided to try the Motel 6 down the street. Walnut Creek is NOT a low cost lodging area, and the price of just under $100 made me a bit nervous. Imagine my delight when, as we rolled in tired and grumpy around midnight, we were GREETED by the smiling faced night clerk! I'd called to make sure our room was held for us, and he was warm and reassuring over the phone. He got us checked in promptly, clued us in about the complimentary morning coffee and nibbles, and made us feel quite welcome. Parking was a snap, too. The parking lot is large and well designed, with a single well lit entrance for good security, instead of the mandatory (and expensive) valet parking at the Marriott. This Motel 6 has been renovated, and features Pergo style "wood" floors, with warm colors throughout the surprisingly large rooms. The queen bed was comfortable, though we wished we'd brought our own high thread count sheets. We will, next time. Details, details! The recent renovation provided other comforts, starting with a big flat screen TV, with lots of digital input ports. Two wall mounted writing tables with shelves, bedside chairs, and wall mounted side tables with electric outlets were just right, too. The big surprise in the living area was a comfy & cozy "breakfast nook" in the corner, a real step up from the same old chairs and table. Great work by the renovation design team! The bathroom area had the standard open sink & washstand area, nice & roomy, with plenty of complimentary soap, towels, ice bucket and drinking cups. Oh, and a well mounted bottle opener, too. Instead of the random, poorly situated and faux glitzy appointments of the Marriott, the shower and comfort station were bright white and well lit. Rattling glass shower doors were absent, replaced by a clean, roomy enclosure with a curtain and sure footing. Towels were within easy reach, and the toilet was a nice high one, too. Instead of the echoing & cavernous open-grated ventilation shaft of the Marriott, there was a VERY efficient exhaust fan. Drying after showering was easy, and the mirror didn't fog up, either. Best of all, it cleared unwanted aromas quickly, making the room a better place to entertain family, too. Our room was on the second story, and on the Main Street side of the building. That meant no Freeway noise, with the (happily!) constant sound of the room AC providing white noise. We slept in late, without the building noise interruptions we'd experienced down the street. In the morning, when we went down for coffee and a nibble, the housekeeping ladies wore smiles, and returned my greetings. In the office, the coffee was fresh and good, and the snacks plentiful. The smiles of Deborah the manager, and her assistant were genuine, too! Altogether, our short stay was wonderful, and we'll be staying there again, soon. Thanks, Motel 6! read more

Remodeled rooms, nice pool area, great value, Main Street location, some Freeway noise. I stayed in room 108 that was on the Main Street side. Great location for doing business in Contra Costa County and I prefer this location compared to Oakland. read more

This is an older motel 6 and a little run down. The night clerk was great. Just about as friendly and attentive as you could ask for. The pool is a joke. It's tucked away just about under a freeway over pass. Room was clean and bed was ok. We arrived somewhat late and observed several seedy looking people in the parking lot. Appears like the parking lot, which cannot be seen from any street is a drug store. I didn't try to buy anything or ask any questions, but it sure looked suspicious. Glad I was not traveling with my family. Internet is not free which makes the normally low price $66 less attractive. No in room coffee maker or iron. There are better deals on hotwire. I don't plan on staying here again. read more

The good: It was cheap. Book online. I found a 15% off coupon code with Google. Got another 3% cash back through fatwallet. The room was clean except for a non-head hair in the shower. Ewww. The bad: My non-smoking room reeked of smoke. Why was there an ash tray in the room? Also, no shampoo or conditioner! Really? You guys don't have to give me bottles. Those squeeze packets would work. And $2.99 for wifi? It hardly costs you guys anything to offer that. Give this stuff to me for free and I'll be happier with my stay and much more likely to come back. You guys don't get any credit for leaving lights on! read more

I have stayed here three times now, once for two nights, once for 3, and this last time for 5 nights. For my needs it's in a great location and easy to get to with ample parking. There are no bells and whistles above and beyond an updated room with laminate flooring, nicer bedding and a flat screen TV, but for the price you pay that's to be expected. We also had to pay extra for WiFi ($2.99/day), which I would have just foregone if I didn't have my 6 year old daughter with me who wanted to use the iPad. This time my daughter used the pool a few times and it was just fine for her needs. The room in general was quiet (we faced the freeway side which you couldn't hear much if the fan/AC was running), but one morning we had a couple arguing loudly upstairs from us that we could hear pretty clearly. I know several rooms had companion animals, but we never heard them from our room. Shower pressure was great and bathroom was clean, bed was comfortable, and housekeeping did a great job overall. I won't hesitate to stay here again. It's in a safe location with great prices and adequate amenities for someone who is only really there to sleep and shower. read more

This was hands down the best experience checking in to a hotel. Not only was the front desk lady Ruth incredibly warm and inviting, but she helped us with EVERYTHING we needed. I will be back to your establishment simply because of the friendliness of her and your staff. This hotel is the cleanest, most inviting hotel in the Bay Area. Please keep up the good work and I hope to see Ms Ruth every time my family and I check in! Awesome way to run a business! 10 stars. read more

This is the cleanest Motel 6 I have ever stayed in. And the very friendliest staff. The parking lot is safe, they apparently have never had an issue with any cars getting broken into. But be forewarned, they allow smoking outside the rooms, and actually furnish ashtrays on the windowsills with trashcans to throw cigarettes away in. I thought you had to be 25 feet away from the building to smoke, but this is definitely not the case here. It seems like 50% of the people who stay here are chain smokers. The smoke carries downwind and stinks up the non-smoking rooms if you keep your window open. If you keep your window closed, you won't have a problem. read more

We had to stay here for a week while looking for a new place to live. It was clean, and well used. The people seem to disregard the non-smoking rule, so forget a non smoking room even if you ask for one. In fact, there are ashtrays in the room with non-smoking stickers on the bottom....which I can only imagine is for the weed, which is legal here (and honestly less offensive than tobacco IMO) The maids are very good, I actually had to stop them a few times from coming in to the room, since we didnt need anything and we have dogs. They are very cool about giving you what you need from their cart. The walls are thin, but I know to bring earplugs to hotel rooms. The bed is ok and I went to the Target down the street and bought my own pillows for 4 bucks. All in all...it wasn't my first choice, but it was clean and we had a place to stay for a week without stress. OH...one more thing, there are no public laundry facilities in Walnut Creek. Interesting, huh. read more

My family spent two weeks here while construction was going on in our house. We had reservations at the Hilton down the street, but when we arrived, we were turned away because we brought our cat. Apparently the person who made the reservation wasn't aware that her hotel doesn't allow cats, since I made it crystal clear during our phone call that the cat was coming (for 40$ a night extra). So we were in a bind. The only place we could find that would take a cat was Motel 6. At NO EXTRA CHARGE! The room was decent, the beds were not great, but for the price they charge it was pretty much to be expected. The people who work there are nice. On the weekends our room smelled like smoke, I guess it travels through the bathroom fan or something. Still - not horrible. Easy access to the freeway. Free ice. Cable. read more

Motel 6 - This is the reason we stayed at Motel 6 - Hotels Near Me - Walnut Creek, California