Really pleased with this hotel. The staff is kind, room is clean and comfortable. Loved walking on…read morethe path as the sunset and hearing the horns from the naval station across the bay.

After spending two previous weeks in a Best Western, we came to this one so that we could catch our…read moreflight out the next morning. They actually had a room ready and let us check in one hour early. To keep this review brief, I decided to just give the pros and cons and add informative photos. Pros: comfy king bed, big closet, large safe, microwave, fridge, keurig, quiet room, open balcony, San Francisco Bay Trail below our balcony, large bath with separate shower, Exercise room with no free weights, Quench water machine, EV chargers, snack/drink machines, morning breakfast/coffee served (worth skipping). Cons: No USB ports in the room?! Hotel is fairly close to the sketchy side of town (homeless camp 200 ft from hotel). No cold bottled water for rewards members, no pool, no airport shuttle, carpeting instead of laminate flooring, paid parking, our thermostat was really glitchy and would not work. Added benefit: your hotel key gains you access to the Executive Inn and Suites next door. There you will find a small pool/hot tub. There's also a small bar that opens at 5pm (happy hour 5:30-7:30) and you can order food as well. A Monday night stay was $325 and they charge $17 a day to park in their lot next to Hwy 880, not in a garage. I thought the rate was fairly high considering it's not the closest hotel to the airport and it's in the sketchy part of town. Check out the photos.

I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!

I love staying here! I stayed here for a business trip. The rooms are modern, comfy, and quiet…read more The staff are friendly and helpful. And the cleaning staff does a great job cleaning the room is you request the service. I had a lovely spacious sized corner room on the 12th floor. The bathroom was great. Water pressure was nice. I utilized the gym both mornings. There are 6 treadmills, a weight room, pelotons, elliptical stations, etc. They have a water station and towels available too. I didn't have an issue with using the equipment or finding an available treadmill. We also utilized the free Marriott minivan for a ride to dinner with my 5 other work colleagues. Rebecca was friendly and offered us a ride within 3 miles of the hotel. She dropped us off and picked us up as well. What a wonderful service. We also had drinks one evening at the bar. Great service and delish drinks. You cannot go wrong staying at the Marriott City Center...lovely hotel and staff. I hope to be back soon.

This Marriott is located downtown/City Center in Oakland. If you ever have an event to attend in…read morethe area this is a great hotel. I'm not gonna lie, the location is OK. If you're not used to a busy city like Oakland, San Francisco, New York City etc, then you might think differently. Me, I love experiencing all downtown and city centers. This hotel is near a train station aka BART. You can hop on and off all the way to San Francisco. This is also near restaurants and small shops. Ambiance: it is a beautifully decorated with much Oakland and City vibes. I'm not sure when they were established here but it looks brand new. The rooms are clean and spacious. Service: it's great. Walked up to the front desk and I was checked in within five minutes. There were a couple of people in line but, I hardly waited. There is a restaurant in the hotel and may I say you should order their five layer chocolate cake? It's delish! This hotel also has a lovely event space. One con for some people might be that you can hear the music from the event from the lobby to the second floor. I didn't mind it though. I'd stay here again. Note: parking fees are different whether you are doing self parking or valet. We chose Valet! Great service!

I had a three night stay here while my house was having some work done…read more It feels like a pretty standard hotel for Emeryville. You can do mobile check in on the app and there is also a mobile key. I am a Diamond member and while I would not say it was the friendliest Hilton I've ever experienced it certainly wasn't bad. My quibble. The door on some of the rooms are overcut. The airgap at the bottom seems like a bit of a security issue. Although one could say the lack of one could also be viewed as a security issue from another angle. A couple conferences were in town at the same time I was staying here so the bar area was a touch overcrowded with the normal tech business. Some of the drinks were wandering out into the main lobby area. Where they sat for a couple hours with stray napkins, etc. It seems like a basic commuter Hilton for people who for whatever reason find themselves with the necessity of staying in Emeryville or get a better deal than springing for SF. The bed was comfortable. The room itself was clean. Check in and check out were smooth and unremarkable. The room had a tub. My preferred getting clean option! If I was a tourist I would probably be a little underwowed. But I'm not, so it was just fine. If you are a tourist considering this hotel know it's nothing fancy but it is near the shopping mall that is Emeryville and for that reason everything will be pretty easily accessible. 4/5 for lobby cleanliness but otherwise perfectly serviceable. Would/will stay again.

My friends and I decided to rent a room here so that we could go to the area by the bay to watch…read morethe fireworks from the Golden Gate Bridge on the Fourth of July. The room itself was quite comfortable with two queen beds. My first disappointment in this place was that I found a black curly hair in the bathroom sink. It made me think that they may not have cleaned very well before we got there. Our second disappointment was that the bar closed early. We came back from watching fireworks at around 9 o'clock and the bar was supposed to close at 10. It had already closed by the time we got back there we were hoping to have a quick drink. We are also very disappointed that nobody knew anything about a shuttle that could have taken us down to the end where the park was so we could watch fireworks. I think that the staff was friendly enough, but didn't have a lot of knowledge about what was going on. It would've made it a lot easier for us if we've had the information about the shuttle so we didn't have to carry our chairs over a mile to the park. The street also was closed which we were not informed about. The refrigerator barely kept our food cold. I was very disappointed in this place.

Wow, surreal place! Clean and friendly staff…read more I came here Sunday afternoon looking for some place to relax. This is the place, the room was clean and neat and was equipped with two TV's,it also has a kitchen and a couch. I'm surprised that the room comes with the kitchen and couch since usually just comes with the beds and a TV. When I went to the pool the staff offered and asked us if we wanted pool noddles. Not many hotels have that. Awesome place to charge and refuel.

I stayed here since it was preferred by the company I was interviewing with. I would not recommend…read morestaying here for someone looking to get a good night's rest before an interview the next day. I awoke to vibrations at 5:40am from what I think were big trucks traveling either on the freeway or going to the freeway. Then there was honking from more trucks traveling on the freeway. I wonder if being on a lower floor might have helped. The hotel can't change where it is located, but I think it should be mentioned to customers that this can be an issue. The complimentary breakfast was good and the staff were helpful. The digital room key didn't work, so wouldn't bother with it.

This is supposed to be a great hotel in the area so I'll start with the positive. Hotel Staff was…read morevery friendly, hotel was clean, felt safe, food was great breakfast was really good here. Rooms are nice I opted for a room with a view which was cool but I should have opted for the 3rd floor which had rooms with a nice terrace balcony. The hotel it's close to so many things very walkable which I also liked. The reason I booked this hotel was because my friend was getting married and it was close by nice enough for me, etc. Now for the not so good. I didn't have soap for 2 days, I called to have it refilled and no luck. I went and bought some hand sanitizer. Next valet is absolutely horrible. Day of the wedding it took 30 minutes of me waiting to get the car. 30 minutes which put me behind schedule arriving late and was not allowed to attend the wedding ceremony. On top of that which I didn't bring up to hotel staff because I was already livid and super late so I just wanted to get going was that the cars system let me know the car had been running for 50 minutes. Which means while I was waiting for 30 minutes panicking I was going to be late the car was mysteriously running. Whatever it is what it is it's a nice hotel but valet is the downfall.

I recently had a lovely stay at the Kissel Uptown. This is a Hyatt property in downtown Oakland…read morewith lots of great restaurant and bar options nearby. Check in was a breeze as I was able to check in online prior to my arrival. My room was ready when I arrived a bit early and I immediately got my key cards and headed up. The king room was very clean and modern. Everything still feels brand new. I appreciated that they provided 2 bottles of water in the room -- always a huge plus for me. Spacious shower, blackout curtains, comfy bed, robe... what more could I ask for? There is a restaurant in the lobby, Otto's, where I did enjoy breakfast in the morning. The rooftop lounge was unfortunately not open during my visit. Housekeeping turns over & refreshes your room daily (if you wish). I was able to safely walk everywhere I wanted to go within 5-10 minutes. This ended up being the perfect location in reference to the wedding I was attending at a venue around the corner. It was a great little getaway for this solo trip. Would definitely stay here again!

Newer, clean, and comfortably appointed European style property in downtown Oakland…read more JP, restaurant server and bartender, consistently is welcoming, creates great cocktails, and delivers fantastic service. This is a great property if your plans take you to downtown Oakland.

Loud HVAC. Loud deliveries. Loud pick-ups. Rude manager of hotel too…read more Please do not support this business. Stay away

SERVICE & TRANSITIONS -- good Bright beautiful & spotless!…read moreCleaning standards were as impressive as could be throughout the property. My checkin experience however proved underwhelming due to visibly unmotivated staff -- including the security guard -- tighten up folks (she was nicer than the receptionist at least)! Their preoccupation for chisme was off-putting (if not a complete ick). Past the grandiose & masterfully-designed lobby, navigation gets really complex & unintuitive thanks to the maze-like corridors ‍. Elevators were also slower than drip-coffee but extra roomy which was nice! Tap payment accepted. ROOM [King, City View, Fridge Microwave] -- https://youtu.be/xEqX_8QmGHs The layout was inviting & homey, comfortably accommodating multiple guests in seating & storage. It looked clean, felt clean, & the lighting was excellent -- as were many of the amenities. My biggest complaint with this room was its workspace. The tabletop dimensions were inadequate & the chair lacked good ergonomics. The AC system was also a nightmare; partly on the wall & partly controlled on the terminal unit. ‍ They're still using the flimsy, dirty, paper DnD signs here which is a pet-peeve... BED [King] -- good A recharging sleep experience. This mattress had the perfect balance of firmness & support. Comfortable in every sleep position. Sheets, covers & pillows were not on the same levels of quality, however... A very underwhelming set of dressings for such a fine mattress. Bed-side utility was a notable highlight, featuring generous power access with multiple outlets and USB ports within easy reach. BATH -- great High cleaning standards were on display, illuminating a perfect vanity install in this huge bathroom. The towel staging was also a really nice touch. Sink & shower water pressure were surprisingly weak. Otherwise it was a magnificent shower experience: Zero Degree bath products were provided, temperatures were consistently HOT, & the exhaust system was in peak condition. TV SOLUTION/ACTIVITIES -- ok The room featured an impressive 55" Samsung TV with reliable cable service. Its mount was respectable for the easily accessible ports. Yet, the overall TV solution could be much simpler, particularly regarding the dual-remote system, which was as cumbersome as the AC controls... Audio performance was also subpar, making it a struggle to hear movies at a reasonable volume. Consider packing a Chromecast/GoogleTV. WI-FI & CELL RECEPTION -- bad Free & unencrypted WiFi providing dismal speeds. The wireless infrastructure was awful, with cellular dead zones in places like the bathroom. I wouldn't plan on getting much web surfing/work done in the rooms. --Performance-- Video streaming - average Online gaming - average Video chatting - average --Nerd Stats-- 2-5 Mbps download 10-22 Mbps upload 0% packet loss 15 ms latency 7 ms jitter FOOD & DRINK -- good Not DoorDash friendly. BIGLY Breakfast buffet in the morning Snacks for purchase in-room: microwave (mini) mini-fridge (small) coffee/tea NOISE -- great Perfect sound proofing. LOCATION -- good Smack dab downtown with phenomenal walkability to transit, stores, & eateries. I particularly enjoyed touring the Black Panther party museum & utilizing the nearby WeWork! There's an active security presence, but they were mostly on their mobile . Still the space & surrounding areas felt safe. Valet is $30/day;$50/overnight, while the garage a block away is $24/day. RECOMMENDATION Final Price: $119.98/night Was it worth it? Yes Best part: food & drink Minus the DREADFUL WiFi & apathetic customer service, this was a perfect stay. I seriously hope the wireless infrastructure can be tuned up (along with their training program...). I'd love to return & explore more room types. Its just very unsuitable for tech work. highly recommended if you can unplug for a few days. 4/5 @mrstaycation

Staff seems friendly! Room is clean and sheets are nice. The view is stunning from the higher…read morefloor. However when I walked in, there was a huge air machine that was left in the room, which was a bit alarming as it was very loud. I called the front desk and they apologized and forgot it was there. Tbh nice that it refreshes the air! I wanted to use the tub but noticed that tub was a bit dirty. Found glitter on the bathtub floor, pink mold on the grout. Once I went into the bath, I noticed that the rim of the bathtub has little specks of hair (and they certainly are not mine bc my hair is tied and I did not shower). I wiped it clean before I got in, but I would have hoped the staff would have cleaned it before hand : (

This is a fun updated hotel with very small square footage. The lobby is a bar/lounge integrated…read morewith the check in desk, making it unique and fun. The room was very small, but cozy and functional. We parked in a small lot across the street with chainlink fence around it. There's a lot of small restaurants and bars right across the street to check out.

I can't believe this hotel would deliberately delete negative reviews on Google to maintain a…read morerating above four stars. So I decided to leave a review here instead. I stayed here last year on a solo trip and was treated extremely poorly and unfairly by a member of the hotel staff. I previously left a detailed review to share what happened, but that review has since been deleted. I contacted the management team directly, hoping for an apology and a reasonable resolution. Instead, management strongly defended the employee's rude behavior and refused to apologize. I then escalated the matter to upper management and was told that a solution would be provided. However, I never heard back from them. The way this situation was handled was deeply disappointing. Rather than taking responsibility for poor service and addressing a legitimate customer complaint, the hotel chose to defend its employee and apparently remove negative feedback. This experience has completely undermined my trust in the hotel and its reviews.

Stayed at the Courtyard for one night for a quick biz trip. I stayed on the 3rd floor over looking…read morethe busy street of Chinatown. No wait at check in which was nice. Cons - The tv never worked. I even called down to the front desk and it rang 10 times + but no one picked up. I tried everything on the remote and with the random cords hanging out. The containers in the bathroom had 2 shampoos and 1 conditioner. I was hoping there would be one container for body wash so all I could use to wash my body was the bar soap by the sink. The windows were filthy and need a washing on the outside...it's definitely been a while. The room was clean with the exception that the bath tub looks like it has leftover stuff on the bottom of the tub but its stains but it still looked very funky. The rep who checked me out was definitely not very friendly. Pros - Check in and check out were easy and quick. The location to my company was convenient.

I was here overnight to attend a big convention at the Marriott across the street. Award…read morereservations were only available at this property so I took a chance and stayed here instead and it turned out to be a great choice. I'm a loyal customer of Marriott properties but have always been confused by what constitutes a "Courtyard" as the range of quality can be pretty wide. Fortunately this one is one of the better Courtyards with clean, quiet rooms, well maintained furnishings, friendly staff, and a an efficient property size. Front desk is great, luggage storage worked well. Colleagues who also stayed here expressed satisfaction with their rooms and the hotel choice too. I will not hesitate to book here again when I need to be near the Convention Center in the future.