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    Motor Werks Honda

    2.8 (90 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Motor Werks Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Motor Werks Honda Photos

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    Recommended Reviews - Motor Werks Honda

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    2 days ago

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    5 months ago

    VI and Ziggy were amazing, they helped me find a great vehicle, without any stress! Top tier!

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    2 months ago

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    11 months ago

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    1 year ago

    We had a great experience purchasing our Honda Odyssey. If you're looking for quality, this is the place to go.

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    1 year ago

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    2 years ago

    Carlos helped me out today and was very helpful and detailed in his responses. He is definitely the one to reach out to.

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    2 years ago

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    2 years ago

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    2 years ago

    Very competent and reliable dealer. They are hard to beat, their service department is exceptional. They offer pick up and delivery as well.

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Motor Werks Honda

    Review Highlights - Motor Werks Honda

    Before getting there, My husband and I called ahead of time and spoke to Tony Kashif.

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    Mercedes-Benz of Barrington

    Mercedes-Benz of Barrington

    2.7
    (244 reviews)

    Nice showroom and good selection of vehicles. Service was good as well. Although I didn't purchase…read morea vehicle from them, it's a decent dealership.

    Horrible experience! I am extremely disappointed with the…read moreexperience I had purchasing my vehicle from this dealership. What should have been an exciting and memorable occasion has turned into a month-long ordeal filled with poor communication, unresolved issues, lack of accountability, and a complete disregard for the customer experience. My concerns began before I even completed the purchase. I spent considerable time working with a salesperson and had built a rapport with him throughout the process. However, I was never informed that he had left the dealership. I only learned this after traveling from Michigan to Illinois and arriving at the dealership ready to purchase the vehicle. At that point, my deal was handed off to Andrew, who appeared to have little investment in the transaction or concern for my overall experience. It immediately felt as though I was simply another sale to be processed rather than a customer making a significant purchase. Prior to traveling, I stressed the importance of having everything prepared and finalized so I could complete the transaction efficiently and get back on the road. Unfortunately, my time was not valued at any point during the process. One of the most frustrating issues has been the mishandling of my license plate transfer. Before arriving at the dealership, I provided a copy of my registration and clearly communicated that I wanted to transfer my existing plate. When reviewing the paperwork, I discovered that a new plate had been ordered and charged instead. When I brought the error to Andrew's attention, he appeared confused despite having my registration paperwork in hand. He attempted to resolve the issue, but the finance department had already left for the day. I was assured the matter would be corrected the following Monday. Monday came and went without communication. When I followed up on Tuesday, I was told the back-office staff was occupied with month-end responsibilities and that I would receive an update by the end of the week. I purchased the vehicle on May 2, 2026. As of June 10, 2026, I still have not received a clear answer regarding my plate transfer or reimbursement for the amount I was incorrectly charged. After multiple conversations with Darren, the Pre-Owned Sales Manager, I was repeatedly assured that a resolution would be found. Instead, I was ultimately told that I would have to "wait and see" whether the transfer was completed correctly and that the process could take up to 90 days. In the meantime, I have no clear guidance regarding whether I should be driving with my transferred plate or the temporary tag. It is unacceptable that a customer who spent a significant amount of money on a vehicle is left uncertain about whether their registration is valid. To date, I still do not have a resolution, a reimbursement, or even a definitive explanation regarding the status of my plate transfer. Additionally, I have never received reimbursement for the Uber ride from the airport to the dealership despite being told that this expense would be covered. I am also disappointed by the lack of knowledge and communication regarding warranty options. Rather than having my warranty options explained by a finance manager, Andrew attempted to explain them himself. When I asked questions, he repeatedly had to leave his desk to consult with the finance department because he did not know the answers. At no point was I informed that the Mercedes-Benz Certified Pre-Owned extended warranty could be extended for an additional two years with unlimited mileage after the original coverage expired. Had that option been properly explained, I may have made a different decision regarding my warranty coverage. Perhaps most disappointing has been the complete lack of communication and accountability from dealership management. More than three weeks ago, I sent a detailed email outlining my concerns, including my interactions with Darren. I also contacted the General Manager directly by both phone and email. To date, I have not received a single response. The lack of follow-up from leadership speaks volumes about how customer concerns are handled once the sale is complete. The overall treatment I received at the dealership was equally disappointing. While waiting, I observed other customers being offered simple courtesies such as Starbucks and refreshments while I was largely overlooked. While this may seem minor, it contributed to the overall impression that my business and presence were not valued. I traveled hundreds of miles to do business with this dealership because I believed I would receive the level of service and professionalism associated with both the dealership and the Mercedes-Benz brand. Instead, I experienced poor communication, unresolved administrative issues, lack of transparency, inadequate product knowledge, and a complete absence of follow-up from management. More than a month after my purchase, I am still waiting for answers regarding my

    Marquardt of Barrington GMC

    Marquardt of Barrington GMC

    4.1
    (78 reviews)

    I was truly steered by God to this dealership. I am now a customer for life. I found them while…read moresearching for a new Hummer ev on the GMC corporate website. I can with great confidence declare that Marquardt GMC and their entire team are truly the pinnacle of what they advertise "Expect, honesty, integrity and transparency." Frankly, in their quest for professionalism and value for the customer they exceed all expectations. I say this after a lifetime of experience in buying cars as I approach age 70. Please know it's a smaller, family run type businesses. Note that is has successfully been in business since 1950. That is a testament that they are truly best in class at all that they do. The buying process always seem long, but they go through the effort to make you feel at home, address every concern with care and consideration and make the process comfortable and enjoyable in contrast to the adversarial approach others often take. My wife and I genuinely appreciate the blessings to have found this place, the people, and so happy with our new GMC Hummer Pickup. I can't speak highly enough about Dave (Sales Mgr) and Tim M, Sales Associate. Thank you very much for the experience, the vehicle and all of the continued support.

    I sat down with the salesperson (Blake Leach-Great Guy) and the General Sales Manager (David…read moreArenson) to order a new 2025 Sierra Denali with as many options as I could possibly add. I took their suggestions when going through the huge list of options, but I was told some accessories had to be installed at the dealership and did not arrive at the same time as the vehicle. When the mechanics went to install my Trailer Camera package, they realized that we had ordered the truck with trailer camera mirrors and the Trailer Camera package also ordered had them as well. So, when looking into returning them for the correct package, GM would not return them since it was 30 days past the delivery date. This was an obvious mistake by the sales team and all I wanted was to return the $1,800 package and order the $700 one that was all I needed. After numerous calls, visits and emails, even to the owner, I was completely given the runaround and finally ignored. Now almost a year later, I've given up on the dealership, filed a complaint with GM, which was sent to Marquardt by GM, but was never acted upon. Why even bother if the manufacture isn't going to hold the dealer accountable???? Anyone want to buy a Trailer Camera Package...........

    McGrath Volvo Cars Barrington

    McGrath Volvo Cars Barrington

    2.5
    (80 reviews)

    ** After purchasing the car, that's where the positive experience ended. Once the cashiers check…read morewas received by the dealership the misinformation /lies started. We asked for paperwork to be expedited to the state and we would cover any costs associated. Numerous phone calls were made to the dealership and we were assured it was done and they would send it overnight. Purchased car on December 29th and paperwork was 'expedited' on January 14th and sent by UPS Ground. Very disappointing as the front end of the sale was good but the lack of follow thru and dishonest answers will prevent us from returning. ** We had a great experience buying a car recently from Kevin. The dealership was busy yet we were greeted quickly and on a test drive within 10 minutes. They were also very accommodating with a couple of special requests we had. I received a follow up phone call the morning after we picked up the car checking to see if there was anything else we needed. Thanks to Kevin and Josh for a great buying experience.

    This is in regards to the service department at McGrath Volvo in Barrington…read more I had a very poor experience with the service department at McGrath Volvo, specifically working with Mark Kuzinar and his manager, Dariusz Wieczorkiewicz. My vehicle was kept for several months with minimal and inconsistent communication. During this time, I was told that the warranty company had been contacted a few times regarding the necessary repairs. However, after experiencing repeated delays, I contacted the warranty company directly and was informed that no contact had been made when he stated he did, nor had any explanation for the repairs been submitted so ultimately, they denied my claim. I was ultimately presented with a $14,000+ repair estimate, with no clear justification or progress toward warranty approval. The overall experience felt disorganized and lacked transparency or customer advocacy. At what point do you stand behind Volvos good name? After transferring my vehicle to another Volvo dealership, the warranty was approved and the repairs were completed within one week, confirming that the issue was not the vehicle but how it was handled. Overall service department lacks professionalism and accountability. They saw a job that wasn't going to make them any additional money and plan old didn't want to do the job so he used everything in his power to deter me from fighting to get it done at McGrath Volvo. To add insult to injury, the other Volvo dealership I took it to for service stated that the suspension is messed up, struts and bearings were shot too, the motor mounts were left off and a coolant leak. So basically they sabotaged my car because upon bringing it there, the inspection said there was no suspension issues or coolant leaks. Due to the lack of communication, follow-through, and professionalism, I cannot recommend the service department at McGrath Volvo and would advise others to proceed with caution and not go here and save yourself a headache. During this whole process, the service was extremely rude and dismissive.

    Porsche Barrington

    Porsche Barrington

    4.2
    (40 reviews)

    We recently had our 2021 Porsche Panamera serviced at Porsche Barrington for a documented…read morecold-weather front suspension noise. The noise issue was resolved under warranty, and we appreciate that. However, during the repair it was noted that both front axle shafts were seized due to corrosion and were reused. We had reasonable questions about long-term reliability, including whether spline conditioning, anti-seize application, and hub bearing inspection were performed to prevent repeat failure as none of this was documented on the paperwork we received. Our concern was not about the immediate repair. It was about future durability once the vehicle is out of warranty. When we contacted the dealership to ask for clarification, both Kevin Sutor, the service advisor and Frank Farenzena, the service manager were dismissive. Rather than addressing the technical concerns directly or offering documentation, the conversation became defensive with Frank ending the call abruptly. We were not requesting free work or disputing the repair outcome. We were asking reasonable, informed questions about preventative measures on a premium vehicle. The repair may meet minimum technical standards, but the handling of legitimate customer concerns did not reflect the level of professionalism we expect from a Porsche dealership. We hope management will review this matter and ensure future customers who ask informed questions are met with transparency and respect.

    Had a fantastic experience purchasing my CPO 2024 Porsche Cayenne from Porsche Barrington. Austin…read morePianovski, Andrew, and Amin Smith were great to work with, and I really appreciated working with one person throughout the whole process. Huge thanks to Amin for making the deal happen--no pressure, just a smooth and enjoyable car-buying experience. Highly recommend!

    Wickstrom Chrysler Jeep Dodge RAM

    Wickstrom Chrysler Jeep Dodge RAM

    4.5
    (365 reviews)

    will begin by saying dealing with car salesmen and car dealerships have always been a nightmare…read more I've bought or leased many cars and trucks over these many years and in each case the salesmen and dealerships annoyed me and tried squeezing every penny out of me. Buying a car became a 5-hour ordeal. And then I was told I should visit Wickstrom in Barrington. So I did. Dealing with Wickstrom and Don DiPaulo was unlike any other car experience I had. I wanted a two door Wrangler and BOOM! - there it was. Don didn't try to shove the 4-door down my throat or dance the jig trying to get me to go for the Wagoneer. There was no "add this" or "you really need undercoating - now!" The entire experience was painless - Don DiPaulo was very pleasant and accommodating and (I couldn't believe this part) I didn't want to strangle him and (even more unbelievable) i was out of there in less than 90 minutes. I do recommend heading to Wickstrom next time you're thinking of buying a car or truck. You'll be surprised, pleased and delighted at how well you are treated - especially if you search out Don DiPaulo.

    I recently purchased a new car from Wickstrom Auto Group, and I couldn't be happier with the…read moreexperience--thanks in large part to Eric Jensen. From the moment I walked in, Eric made the entire process smooth, transparent, and genuinely enjoyable. He took the time to understand exactly what I was looking for, answered all of my questions without any pressure, and made sure I felt confident every step of the way. His knowledge, professionalism, and friendly approach really stood out. What truly set this experience apart from any dealership I've worked with in the past was how seamless and efficient everything was. Eric was a true one-stop resource--handling everything from the vehicle details to paperwork and financing. There was no back-and-forth between different departments, which made the process incredibly straightforward. Remarkably, I was able to walk in, complete everything, and drive out with the keys in hand in about an hour. That level of efficiency is almost unheard of when buying a car, and it made a typically time-consuming experience refreshingly easy. If you're in the market for a new vehicle, I highly recommend working with Eric Jensen at Wickstrom Auto Group--you'll be in great hands. I am thankful I stumbled upon doing business with Eric and at same time annoyed I just found him. I don't foresee working with anyone else next time I am in the market and it's great that as part of Wickstrom Auto Group he can support the Ford and Lincoln models in addition to Jeep.

    Motor Werks Honda - autorepair - Updated July 2026

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