I was very impressed with the work of Schaumburg Auto Body was. Between the consistent communication and transparency, the professional, and the overall work; I was beyond happy. No one enjoys when something occurs with their car but Schaumburg Auto Body made the process as stress free as possible. I have already recommended this shop since the experience and I will continue to do so. I hope I don't need anything else done with my car in the future but if so, this is where I will be taking it. read more

Been going to this guy for years. Over 15 years and had nothing but great things to say. The owner, head mechanic is very knowledgeable and is very good at what he does. Quality work and the guy is honest with you. If you want honest, quality work, this guy is the best. Very hard to find a honest mechanic like this guy. 5 stars all the way. read more

I just wanted to point out one of their estimators, Jordan. He came to me highly recommended. Of course, nobody wants to have to visit an auto body shop. I was having a horrible day (getting in a crash) and went in not feeling the best. Jordan greeted himself and was extremely friendly and professional. He went out and looked at my car and explained everything to me in a way that made sense. He gave me tips and information on how to go about this with insurance. Jordan was very easy to talk to and answered all of my questions. His personality and knowledge was extremely helpful and upon leaving, he made me feel so much better. He definitely made my day better with his personality, attitude, knowledge, etc. I'd highly recommend anyone to him! read more

Aleksei, Luz, and the entire Schaumburg Auto Body team were amazing for the whole experience from beginning to end. They are very knowledgeable and do great work! They walked us through every step of the way and I liked the text message updates. I really appreciated how streamlined everything was from dropping the car off to enterprise picking me up to leaving the rental car there to pick up my car. They even had my car washed and detailed and filled up my car with a little gas when I accidentally left it on empty. I was so delighted and surprised and it helped make an otherwise stressful week better. Schaumburg Auto Body treats you like family and I will definitely use them again if needed in the future! read more

I had the best situation made out of a tough experience in needing auto repairs on my car after being in an accident. Maggie took amazing care of my case, and I trusted in her handling of everything. I really appreciated her thoroughness and attention to detail and feel like I got the best care working with her! I'm really happy with the repairs done and quality of the work. I could not be more pleased with everything from start to finish. I also really appreciated the ease of getting text reminders and being able to check for updates online! read more

Did a great job on body work on my sons car. The door had terrible paint job and he fixed it well. It looks shiny and new.

Great place. Have used them for years. Son's car just got hit and it's 11 year old car and they made It look great. I am very particular on my cars and they do great work ! read more

Quick service, worked around my schedule and always kept me informed of the progress on my car.

I wish I could give them black stars, the worst of them all is Schamburg auto body. I had got multiple repairs done there for my Honda CRV thru ALL STATE. When I picked my car back up my desk board had multiple signs of brake, engine etc. when I tell the mechanic it he says drive it for 15 days and they will go away. I call them after a month with the same problem cuz it's still there. He tells me that you drive enough. Are you kidding me dumbass. The whole crew including the OWNER, receptionist Kim and the whole crew Is worthless. And in top of that they messed up my trunk. I can't believe how can company like All State do business with crooks like Schamburg AutoBody. read more

My car had some (drivable) external damage which I took to Schaumburg Auto Body. When I was free, I planned a day to come get serviced. Jesse and the rest of the team were amazing! They were prepared immediately and ready to help on my convenience. They also finished the task in just 2 days to finish in my timeline! Additionally in general they transparently communicated with me fixes and costs and tried there best to give me the most affordable rate possible. Would highly consider this place for trustworthy and great service! read more

The people at this repair shop go above and beyond from start to finish with the process of getting your car repaired. Jesse is the best and the receptionist is great with friendly voice from start to finish. They understand your needs and get your vehicle back in the best shape and not accepting second best for the parts they get for your car. I recommend this shop from my family and friends. There work is top knotch. Maryann P read more

I highly recommend them! They are very knowledgeable and professional. My car turned out great. They took the time to explain what needed to be done and were very patient when answering my questions. Kim was amazing! Very honest and committed to quality work. You can tell everyone takes pride in their work. read more

I came in for a State Farm claim but there was NO INTERNET! I had to wait for a half hour and was no frustrated they was no wi fi while I waited. read more

Absolutely the best certified shop that I highly recommend to take your vehicle to for quality service. Have taken two Acura vehicles to Schaumburg Auto Body and work completed timely and very professional. Customer service and communication was also great with both Kim and Marty addressing the issues with a personal touch. This shop knows their business and knows how to make your vehicle look like it did before your fender bender. My hats off to this amazing group that work here and thank you again for your time and work with my vehicle. read more

The staff is beyond helpful and friendly . They make getting your repairs done so easy. The workmanship is excellent and they stand behind their work. read more

Honestly, I would never bring my car back here again. Took them 3 weeks to finish the repairs on my car when I was told it would only take two. Usually I wouldn't mind since I know things come up now and then, however, the rent a car i needed was coming out of my pocket and I was running low on funds. When I got the car back, my radio was turned up all the way and I didn't understand why. I realized that none of my radio stations worked anymore. At first, he tried to say that it was like that when he got it, and after some yelling (I listened to my radio all the time), agreed to take a look at it. I also realized that my car now pulls to the left worse than it ever did before. I would go back and tell them to fix it but simply can't afford to rent a car for another week or so. ...but they get an extra star for the very sweet dog they had there. read more

We walked in and the woman behind the counter didn't look up, stop talking on the phone, or even acknowledge that there were 2 patrons at the desk. After about 5 minutes (she stayed on the phone making dinner plans) another employee came out, handed us the receipt and said that the keys were in the car. No making sure we were the cars owners just "the keys are in the car." Not impressed at all! read more

Unfortunately, I have had too many visits to them, but each time they have done a great job making the car look like new. Nice people too, I love that there are dogs everywhere there, I think people that are kind to animals are trustworthy! read more

I stopped in for an estimate and Kim at the frt was knowledgeable and walked me thru my claim , Maggie was my Service handler at the shop and did an awesome job with my Lexus , I will alway recommend Schaumburg auto body , keep up the great work . read more

Had heard good things so sent my father in for his car door to be looked at. He was excited SAB was going to be able to help out. After taking time out of his day and driving to and from there he called as he was informed to do the week after and they told him the complete opposite. We will take our business elsewhere. 2 stars because they were recommended but poor customer service. read more

Oh My Gawd! *Poor Customer Service Alert* As of November 2017 they are under new ownership. I got into an accident and had my car towed there. It sat in their parking lot for about a week and a half before they even did an estimate. They said there were cars in front of mine. Then it took them another week or so to get started on the car because again they kept telling me there were cars brought in before mine. I have voicemails from Xavier saying that they're doing their best their trying to get my car in but it'll be a few more days a few more days. That is what I kept hearing. I have State Farm insurance and they are an elected service provider with State Farm under the old ownership and apparently these new owners got grandfathered in but we were constantly on the phone with them! State Farm looked at my claim and was in awe over how many times I had to call in about my repairs and how many times they had to keep contacting the shop. Finally after one month I got my car back just to find out they didn't do any mechanical repairs like they were supposed to they didn't even check any of the mechanical issues. That was one of the first things I asked them to do was to check that besides the body damage. My fiancé also called and asked them to check the mechanical side to make sure everything was ok. I have a nine-year-old son that I drive around and apparently what they didn't do could've caused severe damage under my car, getting into an accident and/or possibly the wheels falling off. They didn't even have any remorse for allowing me to take my car out of their lot the first time after they said all the repairs were done. So then I had to bring my car back again and it was there another two weeks. The old owner we have had great experience with but the new owners with this accident I was in has been horrific! The middle man Xavier is really nice but he upset me also when dealing with the whole charade. The first month my car was in the shop from November to December 2017 we tried to get the owner on the phone a few times and he kept dodging our calls. Then when it came down to it the second time we were closing out for them to release my car, the owner had the nerve to tell my fiancé that we had work done that shouldn't of been done. Ummm they're the experts. They made the repairs. They did the estimate. I don't get it, the insurance company paid the shop out did everything they were supposed to so for the owner to treat my fiancé and me like that is completely absurd and unprofessional. Completely unfair. Poor customer service! There was more drama than I care to get into with my experience with Schaumburg auto body but this was my experience and to each it's own I understand that but I will never ever ever ever ever ever go back to that place! read more

I'm torn, because this place does great work. I got into a car accident and the person who hit me's insurance led me here as an option. It was close, so I decided why not. They do great work. I can't deny that. My car is running great, it looks great, and they cleaned it like it was brand new. However...the service is...pretty bad. When I dropped my car off, it took forever to check it in. They were so busy and so distracted. I had to call to see if they even had an estimate yet. They were supposed to call me back, never did. I called again later to see if my car was fixed (since I hadn't heard anything in a week) and I was put on hold for 15 minutes. I never did get a hold of them. All in all, they had my car for about a week and a half. They finally called to say I could pick it up (and seemed upset that I wanted to come in the next day...since they gave me late notice and I was at work). Their hours are so inconvenient. They don't work weekends and work weekdays 7:30-5:30. Right around typical working hours. So if you want to take your car in or drop it off, you have to leave work early or come in late. I don't think I would bring my car back here by choice because of the inconvenience and the service. read more

They did a great job fixing my bumper and quarter panel after an accident. Paint matched great and even helped me with figuring out how to get a loaner while my car was down. The headlights were a little off set (which I didn't notice until later the night I picked up the car) but I stopped back in the next day and they straightened them out right away for me. I didn't realize how easy it was otherwise I would have done it myself! My car was a mess and just dirty inside from normal everyday use and I got it back fully detailed. Nice touch to go above and beyond what many other shops dont do because they don't get paid for it. Getting into a car accident sucks...Schaumburg Autobody definitely made it suck less. I'll definitely use them again if I ever find myself in a bind like that again! read more

After making an appt I brought my car to Schaumburg Auto Body last week. They immediately looked at it, took photos and asked questions. I received an estimate in a timely matter. They worked on it for the estimated 3 days. Their workmanship was stellar and the customer service was great too. They definitely earned my business for future repairs. read more

The guy that took care of my dad's car was professional and seemed legit;-) Body work on the car was done in a timely manner and done well. They dealt directly with pop's insurance company so there weren't any issues. read more

I've been going here since the mid 1980's and the quality of their work has always been outstanding. Recently involved in a crash, rear-ended by a snowplow, my Acura sustained significant damage. The repair work was stellar as was the service. They are a State Farm approved shop and the entire process could not have been easier. Highly recommended! read more

Totally i never go there again, They painted rear bumper in my car , but during wash car they damage clear coat from hood . When i show them this damage ,owner said " You was have this clear coat peel of when you came to us " , its not true. He dosnt like to repair this, now i must pay for repaint hood with my own money . Owner was very angry and he dosn't listen to us . I will never refer" Schaumburg auto body to anyone" read more

Been coming to this shop for years. Quality work done on time. Not sure why the shop has a getting such a low rating.

The New Owner Sebastian Jachymiak-he could careless about how his business is doing. He has four, from what I hear. He can't manage them because he is overwhelmed. He wont hire a secretary, so at the accounting end- It's not getting taken care of. According to the employees, "he tells you what you want to hear!" I am a single mother and I am suppose to receive child support weekly. Before he took over the business, I did. Since 11/2018, I don't know when I will get my check. I have tried calling there weekly to get this resolved. He doesn't return my phone calls. His staff tell me that he WONT! He is taking it from my ex-husband's check weekly but sends it to me a month later or when ever he wants. I have tried talking to my ex-husband about this. He has tried to talk to Sebastian, with no avail. If he would do this to his employee and a single mother-how can you TRUST him with your business? read more

Called to make an appointment after an accident. Ken walked out to my car on a cold, wet day and climbed under to look for damage. Wrote up the estimate and went over it with me. I dropped my car off a week later and was told there was no further damage found. Saw my car shining like the day it rolled off the assembly line. Cleaned inside and out. All repairs were completed excellently! If I ever need to get work done, I wouldn't hesitate on returning! read more

My car is so happy! I went to Schaumburg Auto Body for hail damage and they did an excellent job. The guys there were both nice and honest. I also got my interior detailed and that looks fantastic too. I had a TON of dog hair in the back seat that I figured would never come out but it did. My care looks likes new inside and out! read more

My top had to be replaced due to vandals it was done in the time it was promised and no problems

New to area. Was on way to an auto body place recommended by Acura dealership when I passed Schaumburg Auto Body. My issue: the front bumper of our TSX was hanging by plastic as a result of being pulled out by a curb. Limped into Schaumburg Auto Body. Mike assessed the problem, took it to his team, and in ten minutes was back with the news that it had been reconnected: the knowledgeable hands and a few connecting pieces/screws and I was on the road. Just completed a 1,500 mile trip (including some rough gravel, bumpy roads) and the front of the TSX looks good as new. THANK you Schaumburg. I could have been somewhere else for a day(s). Steve Pierce read more

Excellent work and great people. I've had 2 vehicles repaired by Schaumburg Autobody and if I ever find myself in that unfortunate position again, I know where I'm heading... read more