I had a striped axle bolt and they were able to repair it in 10 Minutes and saved me a $400. Repair…read morebill. These guys are awesome!

Quick, responsive and thorough. I really appreciated the quality of work and service.read more

Very nice place to go buy stuff. The statement. I like to go for the fair as well. I live very closeread more

Great service. Quick and easy. Highly recommend. Have…read morepurchased muse and used bikes here as well as tire repairs.

Hi Jim, I was not…read morewasting your time or your shops time. Wheelworld bicycles in Santa Monica had a small Giant Trance Xe Advanced in stock and it was priced at $3499.99. I brought back the bike to your business that I bought from you. Unfortunately the folks at Wheelwold bicycles in Santa Monica don't communicate well as John told be they would hold the bike for me to pickup the next day (same as what you sold me) and I could get it the next day. Which I planned on doing Until they sold it after I returned the bike I bought from you. Even with the outrageous LA county tax the bike OTD was $3946.23 Jim, I'm retired and was looking for the best deal on the bike that I still consider one of the best out there. Can you blame me for wanting to save as much money as possible and still help a local south Orange County well established with a good owner? I appreciate you, Eric, Miranda and the rest of the crew. I really like the Giant Trance Xe Advanced very much. Fits me perfectly. Unfortunately the OTD price doesn't. So you know I'm telling the truth. Click on the link and the bike and price come up. Unfortunately they did not keep their word with me. https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-401243-1.htm

It is September 15th 2024. I can't believe that Vespa would allow this shop to be an authorized…read moresales and service representative for their company. I brought my new 300 for it's first service and the owner told me he couldn't work on my scooter and to come pick it up because I asked him what type of oil did he plan to use for the service. This guy is extremely rude and doesn't want to hear any opinion other than his own. I'm a petroleum engineer so oil is kind of my thing and for me to ask such a basic question and be asked to pick up the scooter after I dropped it off without working on it is why you can read so many poor reviews from so many people. How this guy stays in business is beyond me.

Not open when advertised. Waited 30 minutes and no one arrived. Junk scooters parked out front and…read moreplace looks like a disaster area

Fast,Efficient and Friendly. If you own a Vespa, this is the guy you have to know. He comes to you…read more(saving 100s in towing) and really knows / loves Vespas. Service is very affordable (unlike the "Costa Mesa " guy). Highly recommend you give him a try, you won't be disappointed. Got my 2004 ET4 up and running in less than 30 minutes ( carburetor needed cleaning)

From the owner: "We do oil changes, tire changes, exhaust changes, belt changes, carburetor cleaning, brake pad…read morechange and flush, and coolant flush on respected models. I provide the TLC your bike needs to be safe on the road, piano piano as the Italian saying goes. Vespa Honda Yamaha Suzuki Lance Gas Scooter Vespa ET2, Vespa ET4 or Vespa LX, GTS, Sprint and Primavera, GTV Let me know what you need done or just need your Vespa inspected to make sure its ready for the road. Vespa Mechanic Scooter Mechanic Mobile Vespa Mechanic Piaggio Repair and Mechanic Vespa Repair #VespaRepair #VespaMechanic #VespaMobile Service #PiaggioRepairs

Relaxing experience buying from Synaptic, especially because we weren't that well-versed in the…read moredetails of eBikes. Shaun was knowledgeable, answered our questions, and importantly, did not pressure us in any way. He helped me select the best bike for me. I'm on the petite side about 5'3" and some frames were a bit large for me so he showed us the Lectric XP-4 Step -Through. Perfect bike for me and Laguna's hills. It also folds!!!! He also had the company ship us the parts that weren't in the store but came with the bike. Ex. Top Tube bag etc. They do have other brands besides Lectric. I tried the Aventure, great bike but a bit too tall for me:) Overall, highly recommend this bike shop! Easy parking in front and you can grab a coffee nearby afterwords.

Shawn was awesome. We were camping at Doheny State Beach campground for my birthday. My Husband…read moretook me to this bike store and bought me a new Lectric EBike. Shawn ordered us the bike in my color that I wanted and the next day we came and picked it up and rode it back to the campsite. Excellent bike and excellent customer service. Would've gave five stars except for our bike was missing its mirrors and saddlebags, which Shawn said he would ship to us when they came in. When that didn't happen even after two attempts made via email and telephone calls. We just decided to make the drive down here and pick them up. We live 2 hours away ‍

Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always…read moreready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience.

Hands down the best bicycle shop in the OC area. Eric and Bryce were wonderful. They helped me make…read morea decision that I felt comfortable with and did not pressure me throughout the whole process. They gave me educational advices that were succinct and delivered in a very personable manner. I am very much a beginner to the world of road bicycles and even though I went for the Madone, I was not made to feel ashamed and they assisted me a non-condescending manner. I left the store with not only a new bicycle that I love, but a sharper mind and a newfound appreciation for the hobby of cycling. Once again, thank you to Eric and Bryce for taking all the time with me, even though it was bordering on closing hour. Throughout my extensive interaction with them, I can confidently say their goal was not to make a sale, but to equip me with the most informed decision. The purchase was big, but I made it with no regrets. I have been to many other establishments before coming here, and other bicycle shops NEED to learn from TREK Tustin!