Fantastic customer service. If your glasses break (my mom's lost a nose pad), they will repair…read morethem while you wait, often at no charge. And if you are from out of town and your glasses break, they might even repair those, too! That was my experience.

AMAZING SERVICE! super nice and fixed my glasses for free! The best glasses place to go in the…read moreBerkshires!

Pleasant efficient office. Dr Cheema was professional, thorough and I instantly felt at ease around…read morehim. Highly recommended!

Dr. Cheema is professional, experienced, kind, listens, on time, loves a good joke. I've had…read morecataract surgery with him. My previous doctor moved so I had to find someone else. I'm very happy with my choice.

I finally had my appointment. I'm am so glad I waited. The office was huge. The staff was very…read morehelpful. And my eye appointment was above satisfactory. Quick and simple. I would definitely recommend this Eye Center in Pittsfield.

Seniors beware. This center will not inform you that…read morecertain procedures are not paid for by medicare. "Refractions" otherwise known as vision tests are not covered. I do not need glasses so do not need this test. It was done with out asking me if I wanted it and then...I was charged for it. $40. So a surprise $40 charge for something I did not need, want or ask for. An obvious mistake on the part of the staff, right? Well the billing department thinks not . I was told I should have reviewed the huge book Medicare sends with my benefits and I would have seen that refractions are not paid for. Had I looked through those hundreds of pages I would not have understood anyway as I only recently learned the word. I have never needed these tests. Nor does anyone who does want a new prescription. Nobody even apologized. While the doctor and assistant were pleasant, the support staff (billing, those who work the desk and the phone) are the opposite. We seniors deserve more respect. Instead it seems Berkshire Eye Center staff is more concerned about making money than patients.

Quality of care is excellent- from a needed emergency eye surgery to cataract surgery to follow-up…read morevisits. Every doctor is both professional and possess a beautiful manner in explaining necessary treatment while making sure you understand and are comfortable with the decision. All questions answered with kindness. Staff at their surgical facility and offices are the best!!! I'd never go anywhere else again.

I called to make an appointment and was told to leave a message and they would get back to me…read morewithin 24 hours. It is now over a week and I am still waiting.

As others have mentioned, the wait times at this office are unacceptable. 2 hours waiting for the…read moredoctor is ridiculous. I have never had an appointment here where I didn't wait at least an hour. What's the point of making an appointment if the doctor doesn't stay on schedule? I have better things to do with my time. When you do finally get to see the doctor, the appointment is rushed. Time to find another practice.

Went for a 2 year follow up for my daughter. The tech was rude, judgemental, dismissive, and had…read morethe worst attitude. She even yelled at another patient later in the visit telling her things like "I don't even know why you're here." and "We have an office to run.". It was super uncomfortable to hear/witness and the other staff just giggled about it. The doctor seemed to rush through our appointment and seemed mildly annoyed when we asked questions. I will never go back.

Over a decade, Dr. Lawrence Jaeger has provided my family with consistently first-class care. I'm…read morehappy to briefly update this commentary because my latest visit this week was further evidence of what an outstanding ophthalmologist he is and what a fine staff he has put together. Dr. Jaeger is first and foremost a terrific listener, and he is no less a knowledgeable diagnostician. After my thorough examination, Dr. Jaeger discussed his findings with me with detail that was helpful and in no way condescending. I cannot recall a better experience with any medical officer in many years. I highly recommend Dartmouth-Hitchcock Opthalmology. And my thanks also to Jennifer and Bobbie Jo for their kindness and service in the office.

I chose to have cataract surgery done by Maxwell Harley, a new opthamologist at Dartmouth…read moreHitchcock, Keene. I couldn't be happier with the results. Dr. Harly was friendly, informative, and skilled. I recommend him highly. Marcia C.

I have never been to a more disorganized, unsympathetic, unprofessional medical office in my life!…read more Not only have I had to wait at least an hour past my appointment start time to actually see my provider there, once he does come in to see me, he can't get out of there fast enough, and never spends more than 10 minutes with me, always making me feel rushed. While I am waiting in the exam room for a technician to start the appointment, they leave all those doors open and I've overheard conversations about other patients, about myself, and staff, and how awful their day is going or how rude or upset the people are they are dealing with! On top of that, I have had so many times that the staff has dropped the ball on completing a request to get a medication pre-approval through my insurance and sent to the pharmacy for me. I've had to play the middle-man between the office, the insurance company, and the pharmacy for over a month now, only to find out that the office has not even submitted the requests I keep asking them to do but they keep placating me over the phone telling me they've already done it when they haven't! Save yourself the the frustration and wasted time and go somewhere else. It's unfortunate because I had heard good things about the doctors here but with so many things wrong with the office, it's just not worth my time or my health to go here.

From the owner: Eye Doctors: Ophthalmologist, Optometrist Comprehensive Eye…read moreExaminations, Contact Lenses, Corneal Disease, Glaucoma, No Stitch Cataract Surgery, No Blade LASIK, BOTOX, Intacs for Keratoconus.

Terrible business. Do not answer their phones. Do not reply to emails. Impossible to find out what…read moretheir prices are on something as simple as a routine exam. Reading the reviews I'm glad I didn't make an appointment.

Please get rid of the damn AI Assistant crap. I don't know when it was put in, but I really detest…read moreit. I don't want a call back four hours later, which I unfortunately happened to also miss. Only for me to call back again and get the AI Assistant. When I call, I want to talk with a ****ing person, not an AI chat bot, and preferably at the time I am calling.

Dr. Manganiello is wonderful and extremely patient. I had a plugged oil gland on my lower eyelid…read morethat was bothering me (I had no idea what it was) and a friend recommended Dr. Manganiello at CT Eye Physicians & Surgeons. He explained (in simple terms) what was going on. I'll spare going into details of how he removed what looked like a teensy tiny whitehead in my eyelid, but it took a long time. Every step of the way, he'd check to make sure I wasn't experiencing pain. He gave me thorough care instructions. It's now a few weeks after this procedure, and I'm doing great. I highly recommend Dr. Manganiello and his excellent staff.

Dr. Manganello is one of a kind. Extremely thorough genuinely cares about your situation. Overall…read moregreat experience staff was great was taken right at my appointment time. Highly recommend this ophthalmologist..

This has to be one of the best eye doctors in Saratoga county. The staff is super friendly. They…read moreexplain in detail every step of the testing process. They answer all questions with knowledge. I been coming here for many years and it's always a great experience. Another year and another great eye exam. Well done Dr Zieker and Mr Clark.

My care had been good until the middle of 2025 when a new ophthalmologist started working with me…read more Matthew had a poor bedside matter and when i questioned his plan of treatment for possible glaucoma refused to treat me because i didn't agree with him I later got a second opinion that confirmed his diagnosis of glaucoma The doctor with he second opinion showed me pictures of the eye which he described the eye well. Matthew never did. You just had to accept his word for gospel When I called the office on the weekend to get a refill on Simbrinza he called me back and started arguing with me and telling me he couldnt refill because i wasn't a patient anymore even though i described how i had gone back and set up any appointment with Glaucoma Consultants in Slingerlands as he had said to. but he was very combatitive and not at all wanting to listen to me. He had to prove he was right.