Jeff and his assistant were outstanding - came on time, told us what they would do, walked up through, did the job exactly as they said they would - THAT part was excellent. Customer Svc: when we contracted, we were offered "12 months as same as cash" and went forward with the paperwork. However, when we got to the actual financing contract, we were not entirely comfortable with it and opted not to finance but to pay cash on delivery. We were told that the financing material had all been canceled. A day before the job was done, we received finance agreements and notification of access to our credit scores, etc to open a new line of credit. I called Customer Service and Sky was great, but said she could not answer the question and referred me to Amy, the office manager. As instructed, I left her a voicemail call back request. No response. A few days later, another voicemail request. No response. Another 3 days and I called Sky again, and she said she'd remind Amy again. I sent a text message teo Amy. No response. Four days later, I received a follow-up note from Sky asking if I had heard and called her - another apology and another follow-up reminder and another call, still no response. I gave up. In short, the folks doing the frontline work were - and the product - are great. The administrative end - assuming that the Office Manager is an example of the leadership quality - not so great. read more

Mountain Valley Foundation Services out of Greenville was amazing! From our starting visit with Travis who identified how our house was not being supported by our current piers and designed a repair plan to scheduling and installation, this company is first rate. So much communication beforehand on what to expect, confirming their dates of service, and showing up each day! Our crew of two, Cory and Scotty, did such thorough and amazing work. They let me know each morning and evening where they were in the process, called to let me know when they were on their way, checked in to see what questions I had and answered them thoroughly and knowledgeably , and were even sweet enough to honk each day as they left in their box truck, to the delight of my kiddos. I cannot recommend them enough! If you ever need to have crawl space work done (supports and vapor barrier as we did) or anything else, call Mountain Valley and ask for Cory and Scotty and Travis...you won't regret it! read more

WOW!!! Devon with Mount Valley Foundation Services has restored our faith in humanity! We believed we needed foundation work in the $5000-$6000 range and gave a deposit and scheduled the work. When Devon came out to assess and do drawings for the work, his professional opinion was that our foundation was fine and no work was needed! In addition to his incredible honesty and professionalism, he promptly refunded our deposit. Additionally, Adam with Mount Valley Foundations services informed us that 4 years ago they had done work on our home (before we owned it) and that the work was guaranteed for life and the guarantee was transferable. We had no way of knowing this, had he not told us and he promptly forwarded us the details of the guaranteed work that had been performed. If you want a professional, honest company, call Mount Valley Foundation Services! read more

The foundation repairs got off to a good start when Hector, the team leader called and told me what time he and his team would arrive. The crew (Hector, Trey, & Jamison) arrived on time and Hector advised me what they planned to do then got right to work doing it. I was amazed three young men could accomplish so much hard work in a day. At the end of the day, Hector walked me through the repairs and showed me what had been done. The work was well done with great care taken to work around items in the yard and also near the work area. I was very satisfied with the work. They left the area around their work clean and free of debris. Hector was very polite, professional and knowledgeable as was the whole group. I recommend Hector and his crew from Mount Valley for any of your foundation repair needs. read more

We couldn't be happier with our experience using Mount Valley Foundation. Will was informative and supportive from the first evaluation to the project's conclusion, going above and beyond to alleviate concerns. Ron (foreman), Jacob and Von did amazing work and were professional from start to finish. What really impressed us was how patient they were--taking the time to explain every part of the process and making sure we fully understood what was being done. They welcomed questions and never rushed us. The worksite was well maintained, communication from the entire team was consistent, and we always knew what was happening next. It's clear they take pride in their work. We would happily recommend this company to anyone needing foundation repairs. read more

I give Mount Valley Foundation the highest rating possible...They are the most professional and trustworthy Company I have used in our 45 years of home ownership. The team that did our work was William Cheek, Patrick E. and Antonio Wright. They were courteous, explained each step and dug in hard clay in 95 degree weather from early morning until dark...they came back the next morning (Saturday) and cleaned up. Their repair of the cracks with mortar was excellent...You really can not tell they have been here...Our Field Inspector, Dicky Walters was on spot with his estimate and many concerns I had. Always patient and ready to answer my questions. TOP NOTCH...give them a call! read more

So pleased with the quality of work provided by the staff of Mount Valley: Forman, Horace Sherbert, and crew; Andrew Arthur, CJ Sherbert and Nicholas Aguilera did work, that is second to none! They are very professional in their technical know-how, as well as courteous, and patient with all our questions. We will sleep easier, knowing our house is safe and stable for decades to come. A little more work needs to be done in the future, to complete the project, and we are hoping to have this exceptional crew sent to our home again. Thank you Mount Valley for your expertise, and for having the insight, to send such skilled and wonderful tradesmen to fix our foundation. read more

I had a recurring moisture problem under my house which caused me to replace the flooring in two rooms. A representative from Mt Valley assessed my situation and gave me a very reasonable and competitively priced solution. The service technicians who did the job were on time, polite and professional. Communication with the crew chief was easy. He kept me up to date on the progress and asked me several times if I had any questions. When the work was done, all of the construction debris was removed completely. Overall I was very satisfied with the price and quality of the work. I would recommend Mt Valley to anyone in need of moisture remediation under their home. read more

We engaged Mount Valley Foundation Services to address bouncy floor issues in our 1950s ranch home. John Penn, the field engineer, attentively listened to our concerns, identified the problems, and proposed a solution involving stabilization jacks, footings, and an I-beam. John provided detailed engineering drawings, a competitive estimate, and managed county permits. The installation team, led by Dondre, Deshawn, and David, executed the plan efficiently, leaving our crawl space immaculate. Overall, we're thrilled with Mount Valley's professionalism and highly recommend their foundation services. read more

I was thoroughly pleased with the foundation work Mount Valley performed. The crew that came to my home was Abraham Reyes, Chris Briggs, Chris Snyder, and Granison Peterson. They arrived on time, and Abraham reviewed the work to be done. I was impressed with the crew. They had to take my deck apart to get to some of the footings, and when they left it was put back to its original state. Furthermore, the price was fair. I would also like to say that Richard Medford, the representative who gave us the quote, was very helpful. I highly recommend Mount Valley for any foundation work you may need. read more

The roofing job on my house went really well. Blake the sales rep was genuinely a pleasure to work with, his knowledge on roofing is what made me use Modern Roofing. The work crew was on time and ready to work. The 4000 sq ft roof was completed in one day no problems at all. Everything was clean up to my satisfaction, I had a great roof replacement. Blake check on everything and wanted me to be satisfied. I recieved 5 Star service. I got a top grade shingle it looks real good. Thanks Modern Roofing SC. read more

Mount Valley stabilized an exterior brick wall for us. The crew of William Cheek, Steve Budden, Crenison Peterson and Bernard Peterson were very nice guys, and they worked hard. They arrived on time, worked nonstop, fully answered all questions, and described what the job entailed Joe Kelly, the contractor rep, was easy to work with. They assured me they would return should any additional adjustments be needed. read more

Dustin answered all our questions and provided repair options. Yiannis and Landon arrived on schedule and were very professional. They did a fantastic job lifting and leveling a sunken section of concrete driveway. It looks like new! After completing the repairs in only a couple of hours, they cleaned up everything. Great experience! I would definitely use them for any other similar repairs in the future. read more

Wonderful Experience from the quote process to completion of the job. Everyone I spoke with was extremely professional and knowledgeable. William, Greg, and Lewis did a great job the day of the project, they showed up on time cleaned up after themselves but most importantly were super considerate for my family and my home throughout the process. I highly recommend this company. read more

Mount Valley is the best value for your money when it comes to foundation repair. From the customer service reps to the inspector to the crew, Mount Valley exceeded expectations. My husband and I couldn't be happier with the finished results. Our 100 year old house is ready to last a lifetime. Thank you Mount Valley! We can sleep peacefully knowing you did the job!! read more

Michael Slayback is working diligently trying to resolve the settlement issue that we have. I will say that he is very knowledgeable, concientious, professional and truly working hard on a solution that might work for us. Our experience thus far with Mount Valley has been great. I will update you at a later time when we know how we are moving forward. read more

We were introduced to David and Zachary H. With a recent renovation at intercoastal properties in Little River. We were very pleased with the work that was done on the condo. Both were very knowledgeable, highly professional employees .five star review to these two.Thanks so much. We would highly recommend Charleston branch. Jerry and Pam read more

I was very impressed with the knowledge that the sales representative had in explaining what was going on with our foundation, and how they can resolve it. I spent more than I'd budgeted for, but feel satisfied that it is a good investment to a home we will hold onto for many years to come. Thank you Mount Valley Foundations read more

Mary Beth and her crew of Jacob and Jesus called me with an arrival time and explained everything to me clearly about waterproofing my basement garage.,The crew finished their walk and then Mary Beth went through the finished job and explained how the system would work and answered all my questions . Very polite crew! read more