I cannot say enough good things about Mountain House Dental! I have severe dental anxiety and a lot of trauma from past dental experiences, so walking into any office usually fills me with dread. But from the moment I stepped through their doors, I felt completely at ease. Lisa, Sandra, and Maria at the front desk were so kind, patient, and approachable--they immediately made me feel welcome instead of judged or rushed. And Karen, the hygienist, was absolutely amazing! She was so gentle, understanding, and took the time to explain everything she was doing in a calm, reassuring way. For the first time ever, I actually left a dental appointment feeling grateful and even a little emotional--in the best way. Dr. Putzlacher and her entire team have completely changed how I feel about going to the dentist. I will 100% be a returning patient, and I'm already planning to switch my whole family over to Mountain House Dental. If you struggle with dental fear or just want to be cared for by genuinely kind people, this is the place to go. read more

Dr Putzlacher is a great dentist. I have been going to her for approximately 20 years. She is gentle. If she sees something that needs to be treated she'll give you your options and her honest opinion. I appreciate Dr Putzlacher and all the ladies in the office. read more

Extremely happy and satisfied with my first visit here! I'm the type of person who's always scared to go the dentist and postpone it as much as I could but they definitely made a great impression on me! Both receptionists were kind, Sandra checked me in pretty quickly and Lisa checked me out and informed me any additional information I may need. I didn't need to fill out anything in-person due to the fact that they sent me a link to fill out my documents at home. Jeanette, the dental hygienist, was very gentle and encouraged me to speak up whenever I felt pain or discomfort. She was very informative as well about the whole exam and this was very helpful as I was nervous because I haven't visited the dentist in a long time. Doctor Arora was very thorough in her examination and assured me of any questions and concerns I may have had. I expressed a concern about an aching tooth that I've been having on and off and she did not hesitate and took my concerns seriously and did a double x-ray to get a better look at my tooth. I deeply appreciated that they took their time to help me figure out what was wrong. Overall, I'm very satisfied with my visit and I will surely be back again!! read more

great people and the dentists are great, will continue to go there, it's very close to our house, walking distance

Review long due. We lived in Mountain House for 6 years since 2004. Very happy when we finally had a local dentist. Started going to this practice because of convenience. As opposed to some other reviews, our experience with Dr. Puzlacher has been always extremely positive. (1) she never ever tried to oversell a procedure or a service (2) she came to my rescue a couple of times in particular when I broke a front tooth that she was able to reattach just in time for our vacation to Europe. As for the hygienists, we found a few differences in their approaches. However, the doctor would always come at the end of the cleaning process to double check. Last comment: we moved since 2010 and live about 35 minutes from this practice yet although we have other options we continue going there. read more

This review is long overdue. I started coming here about a year ago and really liked the way they take their time to clean my teeth and explain everything to me in detail. Fast forward a year later and my teeth have become so sensitive! The team here is amazing at documenting what works for me and also being really gentle. I just had 2 cavities done and wow they were so gentle with me and even offer headphones and a movie to help easy with the anxiety. I feel so lucky to have this gem in our neighborhood! The front staff is also amazing!!!! read more

I have never had such a wonderful dentist in all of my 62 years. The office staff are amazing, being friendly and helpful, happy and cheerful. The dentist is absolutely amazing, listening to my concerns and questions attentively, and responding with helpful answers and advice. She works closely with my orthodontist to make sure I have the very best care, with everyone being on the same page. The dental assistant staff are absolutely fantastic also. They take great care to insure my comfort during any procedures I'm having. It's just an amazing office all the way around! read more

I've been a patient here for years. The staff/hygienists/receptionists are all so sweet, and it is truly a family here. My hygienist Hillary remembers me every time and we just chat away while she polishes my teeth. Everybody remembers you and remembers your family... The hygienists are all so sweet, chipper, and friendly. It doesn't feel sterile and scary like the dentist offices I went to as a kid. This place feels warm and like you're friends with everyone there. The dentist herself, Dr. Putzlacher, is amazing. I have had a few cavities and every time she gives me a filling or when she fixed my chipped tooth she does everything to make sure I am comfortable. She is very gentle and kind and always makes sure her patients feel comfortable and painless. Mouths are a very vulnerable body part and I feel very safe and weightless in Dr. Putzlacher's office. If you're looking for a new dentist, she is the one. read more

This is by far the best dentists office I have visited my entire life. The staffs are super friendly and always help you the best they can. In every visits, I have felt that the doctor is warm and always very attentive and shows empathy. However, Specifically in todays visit, my sugar dropped and the staff was very helpful and they offered me the glucose gel to stabilize the sugar. Not only that in todays deep cleaning visit, it was a super hot day outside but it was kind of cold inside. The doctor was so kind to offer me a warm blanket! I had a very rough day today! Running errands, chores,work, kids, I barely got time to take care of myself and I was feeling crappy all day. But this kind gesture of the doctor made me feel so good that at least some one thought about how I felt and offered something comforting. Thank you MHD team. You guys are amazing! read more

Dave Review: This is still the best office and their quality of service is definitely not a fluke. Bright and early I was greeted with friendly staff throughout the office. During my visit my comfort was always a high priority. I felt spoiled with such attentive service. Simply put, I wish more businesses did this level of service with such a great value. read more

Mountain House Dental - Pediatric Dentists Near Me - Mountain House, California

I would definitely give zero if that option is available. I am surprised to see the 5 stars reviews I don't trust. We had really bad experience with this dental, being close to home just chose it. Very unprofessional,zero transparency. Being 90% covered from insurance they always charged us double the price also no clear communication about your treatment plan.Never had satisfaction for the treatment they provided and the money they are billing for it. As I read many 1 star reviews in this forum , I totally agree with them. This dental discovered cavities and they never showed any photo/ X-ray of these cavities. I found very fishy about it. Really disappointed , please don't waste your time and money. Stay away from this dental. read more

Have been going to them for almost two decades. Very competent. State of the art equipment, constantly updated. Very friendly staff. Also very convenient location. read more

My son has been going here for years now. They do an excellent job and are very caring and considerate. They also helped my Dad with an extraction of an infected molar and worked with him because he had no insurance. I highly recommend them! read more

My husband and I have been going to Mountain House Dental/Dr. Putzlacher for about 15 years. We got real lucky finding her many years ago and would never leave her practice...we love her and her staff very professional, caring, kind and friendly. read more

Again..this is the best place to go for your dental needs..yesterday morning my tooth broke ..I called the office and they made time for me the same day..for ever grateful .. read more

Yes this office is clean and the front office staff is very pleasant and nice BUT the everything else is a joke! The actual dentist, the owner, isabela Putzlacher, is not only a liar when it comes to what is wrong with your teeth, but is extremely radical! Thank goodness I refused all work and went for a second opinion or I would have been out thousands of dollars between the work she wanted to do on me, my daughter and my husband! I will be reporting this office to my insurance company and encouraging them to drop this office from their provider list. I urge you all to be aware of costs before you approve any major procedures especially something that seems radical and something that doesn't seem right! I went with my gut, when 3 of us needed some type of "major work" and guess what? My daughter needs NO work because there is nothing wrong, my 2 teeth are being watched because it would cause more damage to work on them than to watch them and my husband needs NO work! Simply put, this dentist is out for putting money in her pockets, not what is in her patients best interest! Patients Beware! Your health is more important than her bank account!! read more

Last week I had a major pain in my tooth. Based on the pain, I knew I could not wait to be seen. As we are fairly new to the area, I took a chance and reached out to Mountain House Dental. The staff was super accommodating and were able to get me in that day. Let me say that with any dental work, it gives me severe anxiety. From the moment I walked in I was greeted by the most kind and engaging young lady at the front desk. I forgot her name, but she deserves a 5 star review, herself! We talked about my anxiety and she had me laughing and calm within no time. My experience here was fantastic from walking in, to getting in and out of the chair. Dr. Puzlacher is a professional. She walked me through the issue and made me feel in control of my treatment and plan. I made it out alive (joke HA!) tooth saved and NO PAIN! In short, I have found my new dental home and I look forward to a very long relationship! A GREAT BIG THANK YOU TO THE ENTIRE TEAM AT Mountain House Dental! Each on of you are AMAZING! read more

I've been going here for years and I've never written a review because I never thought to write a review about a dental appointment of all things. But after today... I was so happy with my teeth cleaning. I'm always happy with my teeth cleaning. They are gentle and they do a phenomenal job. I'm very picky about the slightest stain or mark on my teeth and they always go the extra mile because they've gotten to know me well :-) The doctors concern is always the health of the teeth, but they don't mind that I also care about the cosmetic look of the teeth. I also have a hard time with the medicine in the numbing shot and they adjust it so it doesn't give me heart palpitations! They are very nice, very clean, very organized. The front desk ladies are very pleasant and the doctor of course is very professional and patient with my questions. I never feel rushed to do the work, she gives me her recommendation and allows me to decide if and when. I've never felt her use scare tactics as some of these reviews suggest. I will continue to drive to Mountainhouse for my dental work even though I've recently moved out of Tracy. read more

Absolutely wonderful experience. My daughter is a dental assistant so I've been to many different dentist and this office by far exceeded my expectations. I got the Zoom whitening on my teeth which turned out incredible. I'm a longtime smoker and the stains were really bothering me and they are completely gone! Also to add to my excitement the price was incredibly reasonable. Kudos to the staff! read more

Mountain House Dental - My pearly whites! - Pediatric Dentists Near Me - Mountain House, California

I just needed to say AGAIN how great this place is! After my experience today I want to shout it from the roof tops! I went in thinking I chipped my tooth and the doc took a look and assured me that it must have been something else because my tooth was fine. I was due for a cleaning and was taking my 4 year old for hers later in the day so they asked if I wanted to get mine done at the same time since we'd both be there and I generally have a busy schedule.During my cleaning with Hilary, Vickie took my daughter to the room next to me and worked on her and kept her happy if you can't believe that. Five minutes in to my cleaning I got sick and had to stop, Hilary was incredibly understanding and caring. While I was on the break she went to check on my daughter, when I was finished she asked me if I wanted to keep going and completed my cleaning like a CHAMPION! Love this office... Outstanding... caring and thoughtful people! Ask for Dr. Putzlacher, Kelly or Hilary (Hygienists), Carina and Vickie (assistants). They are all my favorites and gosh the front desk staff are great! read more

I've lived in Mountain House since 2008 and love supporting our local businesses. So when it was time to find a new dentist a few years ago, I gave them a chance. The first couple visits were fine. Nothing special. One time I had a truly sub-par hygienist and one time I had an amazing one. Other than that, nothing special with the dentist, office, staff, cleanings, etc. During this time I did hear multiple negative stories from others, but I wasn't personally experiencing anything that they mentioned, so I kept going. But then...during my last visit in 2016, the dentist diagnosed a cavity and I was highly skeptical. The methods she used to diagnosis it seemed odd. However, it was my first cavity and I tried not to be too skeptical. But remember how I said that I had heard negative stories about this place? Yeah, every single one of those stories was that a cavity was discovered, the person went to another dentist, and was told that they definitely do not have a cavity. These are all people I know personally and trust, not stories I read on Facebook or likewise. So, I made an appointment with another dentist in Tracy. Tracy Orchard. Talk about a great office! Front staff, assistant, dentist, everything...just fantastic, the whole thing. I need a write a 5 star review for them, now that I think about it. Oh hey and guess what? No cavity. Nope. None. The technician and the dentist took their time really making sure, and there is definitely no cavity on that tooth or anywhere else in my mouth. At least I found my new dentist! But please, please don't trust Mountain House Dental. I know the rent's ridiculously high out here, but that's really no excuse. Who knows how many people out here have unnecessary fillings at this point. read more

the doctor does pretty good work, but she will find something wrong that is not wrong just to get money from you insurance. she creates a problem when there is not one pretty much. read more

I would give zero stars if possible. If I didn't trust my gut and get a second opinion I would have had unnecessary dental work done. I went to a real dentist and I have no cavities, in fact my teeth are perfect. Don't go here!! read more

Very, I mean Very friendly services. By far my best experiences in dental care. They have state of the art equipment, you can watch a movie while they take care of your dental needs. (Really Cool!) They try to make your experience in dental care as painless as possible. Which is great, can't complain. read more

This is the best dentist office on the planet! The staff is very caring and warm and the office is super clean and state of the art! The best part about the experience is that I can catch up on a movie while I get my dental work done! I love multi-tasking! They go the extra mile to make sure you are comfortable during the process and make the visit pleasant (I know...hard to believe - but it's true!). I have to say I don't dread going to the dentist anymore and I have a nice white smile to prove it!!! read more

Modern clean environment. Professional staff to go along with it. Great discovery and location. I recommend MH dental to all my friends and family. read more

Definitely the best dentist office I've ever been to. They have state of the art technology, convenient hours, a great staff, and Dr. Putzlacher is an excellent dentist. And the best part is, they don't try to sell you unnecessary, purely cosmetic services. I trust that the work I'm having done is for the betterment of my health, rather than to make them more money. Plus, my boyfriend is now going to the dentist regularly for the first time in his life. He's no longer afraid or embarrassed to go, since they make him feel so comfortable. read more

Awesome staff from start to finish! They're always friendly and courteous. They no doubt, know every family in this community by name, because they pay that much attention to their clients. read more

The reason this is my favorite dental practice is because of my dental hygienist: Kelly Montoya. Honestly, I used to hate going to the dentist and I could be better at flossing...Kelly is so smart and informative that I've become way more regular at flossing plus I would like to consider her a friend. Very professional, high-tech, warm facility... read more

Excellent patient care. I brought my daughter in to have a baby tooth extracted. The entire staff made the experience so comfortable for her. After a bad prior experience somewhere else (failed attempt to extract without fully numbing the area), we needed this! We highly recommend Dr. Putzlacher and the MHD staff. read more

My family of 6 has been going to Mountain House Dental since 2009 so between all of us getting regular check ups we have someone in there about once a month. I have had to have a few fillings done and she is keeping her eye on a crown that has to be redone but she is not rushing me into it as some other reviews have commented. In all my time there I have not seen the rude blonde pierced girl that someone else commented on. Her staff is always very courteous and helpful. My kids have seen her since they were little (the youngest was 2 or 3) and have never been afraid of going to the dentist. I highly recommend Mountain House Dental! read more

I have been to many dentists in my day, but MH Dental has been the best by far. Dr. Putzlacher really takes the time to identify the problem, cares immensely about the comfort of her patients which I feel is the most important considering how sensitive the mouth is. She has a big heart and will do whatever it takes to make sure you are taken care of. She does everything in her ability to see you are able to pay for the treatment you need. I could never fathom going to another dentist every again. Friendly staff, convenient location & great movie selection! I wish I could give her 100 stars! Keep up the great work Doc! read more

I Absolutely love this dentist. I normally have the worst expeirences with dentists (due to my poor hygiene history ) but they didn't judge me or make me feel embarassed. All of the staff treated me very well. I also loved that you can watch movies or listen to music during my appointment. I would highly recommend this place to anyone and everyone. read more

This is my experience with the office. I went to have my teeth cleaned and was happy that I could go close to my house. I was in the office for 2 hours and in this time they took many pictures of my teeth using a little camera. Once my cleaning was done, the male doctor (can't remember his name) came and sat down and told me they needed to talk to me about a treatment plan. They proceeded to show me several "cavities" as well as indicate that most of my current fillings needed to be replaced. Also they suggested some cosmetic work as well. I left there and didn't feel right about my treatment plan which would put me out of pocket $1200. The doctor made it seem like I really needed all this work immediately. I ended up canceling my 4 appointments for the work because I really had a bad feeling. Today, I went to my dentist in San Jose where I had been going for over 10 years (mind you this is almost 8 months after I went to MH Dental) and was told I have zero cavities, all my fillings are perfectly fine and I need zero work done. I'm disappointed in the integrity of this office. I get that rent is high in that building and they have to pay for the high tech equipment but don't scam my insurance and try to perform unnecessary work on me. Just my opinion but avoid this office. read more

This is my experience: I made an appointment because this place was close to my house, I had my teeth cleaned, X-Ray and done the first check up, all was fine, not too crazy about the dentist because she seem rushed, front desk gave me a paper for "proposed treatment plan - 2 fillings", so I made another appointment to come back and have the 2 fillings done. Went home, I thought, well that's strange, how come they didn't do the periodontal probe to measure pocket depths? All my past dentists did it on first check up. On my second Appointment, all was fine at first until they told me the visit will involve 3 fillings instead of 2 as indicated by the proposal, I was already on the chair when they informed me of the new plan, can't remember was I given the numbing shot or not yet. Being me, I am very bad at standing up for myself, so I didn't ask. After my fillings done, I was told I need to come back and replace 2 crowns, but no one tells me the reason. I asked for estimate on my way out, but the front desk would not give me a copy of estimate. That caused a red light to go off in my head, so I didn't make the third appt. Now is where the problems started, first week after the filling, my gum was in pain and bleeding, having white patches that look like blisters, and ever since that day the third filling that was not supposed to be done (there was no problem with the teeth, just some gap between gum and teeth) was hurting bad and I still am not able to use my teeth. I went back 2 weeks later, told them my teeth hurts, the dentist checked and said she could't find the problem. Long story short, I went to another dentist to get a second option after 6 weeks of pain, they did some tests and concluded that my nerve got greatly damaged, I now have to do a root carnal. On top of that, the 2nd dentist said other 2 crowns does not need to be replace. Like this was not enough, I called my insurance and found out that they received from my insurance the 90% coverage but charged me nearly double the price of what I should have paid, I went back to get it sorted out and now am waiting to get my refund. The only good thing I can say about this place, is the young lady Michelle who works at front desk in the mornings, she was extremely nice and very helpful. Unfortunately, I can't say the same about other front desk receptionists I encountered. My only suggestion is that customers be aware of their own insurance coverage and insist on having the jobs to be done clearly explained with no deviations. read more

After having a root canal done, my wife highly recommended Dr. Putzlacher to me, and so I went there to have my regular checkup. (After not having one in almost 4 years, of course. Oops!) I was thoroughly impressed. The office is clean and comfortable. The staff is very friendly, very helpful, and sends you appointment reminders by mail and calls you the day before to confirm your appointment, which is something I appreciate. They put your comfort and piece of mind as their priority, and have always made me feel welcome and relaxed while being professional and courteous. They will also work with you if you need to make payments. Dr. Putzlacher always explains what she's doing, and why she does it - not something you find in a lot of dentists! She is very open and honest with her patients, showing you the x-rays and explaining the work that would need to be done. She also manages any potential pain very well. I needed a deep cleaning, and had heard some horror stories about the procedure, but Dr. Putzlacher was reassuring and not only told me to let her know if I was feeling pain, but periodically asked me how I was feeling and if I was okay. It is so weird to not feel pain after a procedure, but for once in my life, I don't have that dull throbbing ache after the visit - not even the morning after! Dr. Putzlacher is incredible and I wouldn't go to any other dentist! read more

My whole family comes here. Dr Putzlacher is really nice, thorough and knowledgeable. The staff is wonderful, very helpful and the office is very clean and modern. I always recommend this office read more

My family and have been going here for 10 years. I'm not sure I would ever rate a dentist as a 5-star experience. But we've been happy. Contrary to a few negative reviews, I've never found them to push unnecessary services. I've had her "watching" a small cavity on the x-rays for years and Dr Putzlacher always just says we'll continue to keep an eye on it. She is also not alarmist about the depths of my gun pockets- never tried to push anything radical, always just wait and see, and they seem to be pretty stable, so no big deal. I've been fortunate to usually see the same hygenist (Kelly) every time for years. The staff has done a nice job with my kids, very patient and gentle. I've never had a problem with billing different than what was proposed. Overall I'm very happy with this office. read more

Dr. Isabel is one of the best dentist that I ever have! All the office assistants are so nice as well! They have a call list that you can put in your name, and they would call you if any cancellation so that you can have your appt sooner! Staffs there are super nice too! I was surprised that one of the assistant Rebecca remember my name after several months! You will be greet with nice staffs all the time in that office! The waiting area are clean, they have a TV and magazines to kill your wait time! However, I never need to wait for my appt long after I get there! And Dr. Isabel is so nice and patience! She is also sensitive to her patient during the procedures! She cares her patient so much! She checks on you often during the procedures! Her work is so good that I even fall asleep and didn't feel anything for the entire procedures! She won't ask you to do unnecessary procedures as my previous office told me that I have 18 cavities and needed deep cleaning! But Dr. Isabel denied all that and not even deep clean for me! I used to have toothache occasionally but never have any toothache after seeing Dr. Isabel! I will definitely recommend this office to anyone! You will be treated like a family members in this office! read more