Matthew was prompt, personable and extremely knowledgeable on products and services. I purchased…read morenew ducting and a heat pump. His tablet has a new technology that measured the room, calculated how much energy is lost through the windows, and accounted for my vaulted ceilings. With this information he then was able to recommend two different models of heat pump that would work well with my solar panels. He expedited paperwork and offered financing at an affordable rate. In addition I was given a veteran discount!

We needed a new HVAC system, duct and all. Matthew came out, was very knowledgeable and not pushy…read more I do think the price was high, however once I had other estimates they were only lower by a couple $1000 and didn't have the guarantee or length of business as J&M. I have worked with J&M in the past and new they had great customer service and backed their work, so the confidence was worth the little bit extra. On installation day Christian and Esteban came out and started the two day process. They were professional and let me know exactly what they were doing. The second day was install and again very professional and communicative. They ran into a small issue (not their doing) and stayed late to fix it. Their supervisor Gabriel came out to assist and they stayed until 9pm (with my consent) to get me up and running. They left my house immaculate and my new system is AMAZING! They do need to come back out for a quick follow up because 9pm was late enough. If I have any different experience with that I will follow up my review, but at this point, I cannot say enough great things about J&M. I'm so incredibly pleased and know we made the right choice of companies. Top notch service from beginning to end so far.

I purchased my first stove from Hemet fireplace, which turned out to be a big mistake. Their team…read morewas not knowledgeable about the intricacies of impact of altitude on stove and thus I don't believe this was installed properly and was not emitting enough heat. Steve and his team saved me. They are so knowledgeable and attentive to detail. They not only set me up with the most appropriate stove but also helped me correct the issues created my Hemet fireplace. I wouldn't trust anyone else on the hill. I've learned what an irreversible investment it is when making this purchase, so learn from my mistake and don't go anywhere else.

I am very happy with Idy Heat and Cooling. They are a superb store and tremendous service…read morespecialists. First, their showroom is a tribute to the town itself from the grounds outside, to the showroom quality store inside and the high end merchandise they routinely stock. You get the feeling they are head and shoulders above the rest and a first rate operation. I recently used them to service a propane stove in our downstairs cabin. Steve's assistant, a very polite gal, was extremely accommodating and informative during this COVID-19 chaos and scheduled an appointment for me on Thursday. Steve and I spoke Wednesday and said the schedule was jampacked but he do his very best to have Kevin, who I later learned is his son (father and son, co-owned operation) and an extremely skilled technician, come out early in the morning.. I said no problem I understood because if folks had no heat at all that sure seem to be a priority. Nonetheless, Kevin showed up bright and early and took care of the problem immediately by installing a new pilot light and cleaning out the mainline with parts he carried right in the service bag. In short, they are a first rate, high-end operation, extremely competent service and professional staff, and took care of problems immediately with no fuss. We're lucky they're up here on the hill! They make the rest of the town look great! Finally, Kevin has tremendous knowledge and as everyone else has said in the reviews, is a gem with his expertise!

(Might be a duplicate review, but this team is really good.)…read moreYelped for assistance with a pesky, underperforming a/c unit in the middle of July. "Un-fun." Cooling & Heating Repair were the first to respond and set-up an appt. for the same day (Desert Bonus!) Ilia the Wise (Technician) did a quick system check and surmised that one system was low on Freon (take THAT Al Gore and W.E.F!), and both were missing safety switches, in addition to needing filter replacements. Switches were added and operation verified, and filters replaced (except a special order), and Freon topped off. Both systems work like a champ and I'm very thankful for the response time and professionalism. Great work Ilia and C&H Team!

1 Star We called…read morethis company to fix our air conditioner, which suddenly stopped working after years of trouble-free use. The technician diagnosed and replaced a bad capacitor and fuse in about 45 minutes, and the system immediately started cooling perfectly again. But then things got strange. The technician called his office and said he couldn't leave the working parts in until we approved a new, much higher invoice. He actually removed the new parts and reinstalled the broken ones until we agreed to pay. The invoice was vague, not itemized, and he then said he would "add refrigerant" (or later claimed to remove it)--even though cooling had never been the problem. When asked how much refrigerant was needed, the technician gave a random estimate ("I usually add 2-4 lbs") with no real explanation, and never told us about actually removing any. Later, my husband (who is knowledgeable about HVAC) got a completely different technical story from the company--saying refrigerant was removed for supposed "high pressure," despite the system cooling fine (supply air was 57°F with a 90°F house). Adjusting refrigerant before the home cooled is not proper industry practice. It felt like, because the real repair only took 45 minutes, they needed to pull a fast one to justify an inflated bill. The explanations kept changing, and we were left feeling ripped off. We will be reporting this company to the BBB and the California Contractors State License Board. I would not recommend this company to anyone looking for honest service.

Ruben is a True Professional!…read more I recently had an issue with my home AC unit in Lake Elsinore that stopped cooling properly during this hot weather. RKM reached out immediately and sent Technician Ruben. From the moment Ruben arrived, he was courteous, professional, and respectful. He thoroughly diagnosed the problem, explained everything in clear, easy-to-understand terms (no technical jargon overload), and got right to work. He replaced a faulty capacitor and performed a full system check to make sure everything was running perfectly. The repair was completed efficiently, and my AC is now blowing ice-cold air. Ruben even took the time to show me a couple of maintenance tips to help prevent future issues. I'm extremely impressed with his knowledge, speed, and friendly attitude. Kudos to Ruben for his Great service and professionalism. He's a top-notch technician who clearly takes pride in his work. Thank you Ruben!

Here I am, shouting out RKM again! Ron came out to do a flush of the water heater, and he was quick…read moreand thorough. He noticed that we had a drip on one of the faucets connected to the system, and took care also. This was the second time he'd been out to see us, and both times we were impressed with his professionalism and attention to detail. In addition, my wife has spoken with Amy in the office on several occasions and is ecstatic about the help she has received each time. Amy is extremely knowledgeable, and has a smile that radiates through the phone. You can't go wrong with RKM...they're worth every penny!

A/C not running properly. Called and had service within 2 hours. Third time we've used this Co in…read morethe last 10 years. Always prompt and friendly.

Bought a smart thermostat, but my handyman would not install it. Suggested I contact an HVAC…read moreprofessional. Dunham & Son advertise that they installed thermostats, so I called and he came over the same day and installed. Only took about 15 minutes for installation and setup on an app. Great service.

I've now used Authority Plumbing, Hearing & Air twice, and once again they exceeded…read moreexpectations--this time for work on my first home. The scope of the project was pretty extensive: they installed new copper plumbing, created a new attic access, relocated an air vent, installed a new bidet and shower system, moved a gas line, relocated a washer hose, removed an old furnace, and installed a new thermostat. Everything was handled seamlessly from start to finish. What really stands out is their communication--clear, responsive, and honest throughout the entire process. They worked quickly and efficiently without cutting corners, and the quality of the work shows. Pricing was also extremely fair, especially given the amount of work involved. On top of that, Chris offered helpful suggestions along the way that improved the overall setup and saved me potential headaches down the line. It's rare to find someone who combines skill, speed, fairness, and professionalism so well. I wouldn't hesitate to call them again and highly recommend them to anyone looking for reliable, high-quality plumbing or HVAC services. Thank you, Chris! I'll be calling you for further projects!

These guys are amazing. Prompt service, courteous techs and super clean…read more When they left I couldn't even tell people were here except the air conditioner worked again.

Morgan is GREAT! He was on time and fixed my ducting in less than an hour. He took before and…read moreafter pictures to show me since it was under my house as well. I HIGHLY recommend Oak HVAC and Morgan to anyone needing honest, quality work at a fair price. tried to call several companies in my city (big bear, ca). All of them either never called me back or refused service. Morgan was willing to drive 45 min to my cabin and I cannot be more thankful.

Morgan is amazing. I called in the evening and to my surprise he answered the phone. He came out…read morethe next morning after I called that my AC was out. He diagnosed it quickly. He gave me several options of what we could do but ultimately decided to replace the unit. He is trustworthy and kind. I recommend him highly to anyone who is in need of service. You won't be disappointed!

I've been to this nursery a hand full of times, and it's truly amazing! Its plants, its garden…read moretrinkets, its boho chic and beautiful! The staff is amazing and helpful, there is usually someone around the assist. I really like all the different themes going through here, I visit as often as I can. A must when going to Idyllwild!

The Idyllwild Gardens, centrally located within the village, provides a little bit for everyone…read more Clean and clear walking paths guide you through shrubs, flowers, plants, gardening supplies, and garden decorations. The garden decorations/ornaments are amazing! We left with 6-8 butterflies and 2 hanging stone ornaments for the porch. The staff are friendly and courteous, and were a great help in wrapping the hanging stone ornaments that we bought. Wagons are available for shopping.

To Whom it May concern; I was searching for a company to…read morereplace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210

They were very professional and explained everything very clearly. The equipment that was…read moreinstalled was a very good value and they installed everything very carefully. we are very impressed with the whole process.

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

The staff is extremely helpful. They go the extra mile every time. I own a store across the street…read more Every issue from looking for hardware for a display I am creating to the battery of my Subaru Key Fob died, they have helped me. They are my go to source for everything hardware, paint, house maintenance and so much more. They come up with creative ideas to my sometimes challenging issues. They also refer dependable painters and contractors. Thank you for all you do. I appreciate it and you.